text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
I could not get a top-up to work, why? | {
"text": "I could not get a top-up to work, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.999687671661377
},
{
"label": "POSITIVE",
"score": 0.0003123688802588731
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up? | {
"text": "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?"
} | [
{
"label": "NEGATIVE",
"score": 0.7692229151725769
},
{
"label": "POSITIVE",
"score": 0.2307770997285843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
there is money in my account that i didnt put there | {
"text": "there is money in my account that i didnt put there"
} | [
{
"label": "NEGATIVE",
"score": 0.995552122592926
},
{
"label": "POSITIVE",
"score": 0.004447809420526028
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I found my card! Can I link it back into the app? | {
"text": "I found my card! Can I link it back into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984991550445557
},
{
"label": "POSITIVE",
"score": 0.0015007976908236742
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why do I need to verify my account? | {
"text": "Why do I need to verify my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991627931594849
},
{
"label": "POSITIVE",
"score": 0.000837233557831496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined! | {
"text": "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!"
} | [
{
"label": "NEGATIVE",
"score": 0.9990239143371582
},
{
"label": "POSITIVE",
"score": 0.0009761234396137297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I tried to withdraw cash, but got declined! | {
"text": "I tried to withdraw cash, but got declined!"
} | [
{
"label": "NEGATIVE",
"score": 0.989200234413147
},
{
"label": "POSITIVE",
"score": 0.010799731127917767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Can you send me a Mastercard, instead of a Visa? | {
"text": "Can you send me a Mastercard, instead of a Visa?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962775111198425
},
{
"label": "POSITIVE",
"score": 0.003722525667399168
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Can someone help me unblock my pin? | {
"text": "Can someone help me unblock my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991193413734436
},
{
"label": "POSITIVE",
"score": 0.0008806078694760799
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
My virtual car is not working. | {
"text": "My virtual car is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9998058676719666
},
{
"label": "POSITIVE",
"score": 0.000194124091649428
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working. | {
"text": "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9992214441299438
},
{
"label": "POSITIVE",
"score": 0.0007785503403283656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I'm looking in the App and can't find my PIN, where should I look? | {
"text": "I'm looking in the App and can't find my PIN, where should I look?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996374845504761
},
{
"label": "POSITIVE",
"score": 0.00036245925002731383
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored? | {
"text": "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?"
} | [
{
"label": "NEGATIVE",
"score": 0.999754011631012
},
{
"label": "POSITIVE",
"score": 0.00024603173369541764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Do you allow currency exchanges? | {
"text": "Do you allow currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9866845011711121
},
{
"label": "POSITIVE",
"score": 0.01331550907343626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Why has my top-up been returned to my account? | {
"text": "Why has my top-up been returned to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995774626731873
},
{
"label": "POSITIVE",
"score": 0.0004225187294650823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I would like to get additional physical cards at this time | {
"text": "I would like to get additional physical cards at this time"
} | [
{
"label": "NEGATIVE",
"score": 0.9590731263160706
},
{
"label": "POSITIVE",
"score": 0.040926847606897354
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I have to verify my source of funds. | {
"text": "I have to verify my source of funds."
} | [
{
"label": "NEGATIVE",
"score": 0.9913182258605957
},
{
"label": "POSITIVE",
"score": 0.00868177879601717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Can you tell me the names of the fiat currencies that I can use at your institution? | {
"text": "Can you tell me the names of the fiat currencies that I can use at your institution?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980321526527405
},
{
"label": "POSITIVE",
"score": 0.001967897405847907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I don't recognize a charge on my statement. | {
"text": "I don't recognize a charge on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9994638562202454
},
{
"label": "POSITIVE",
"score": 0.0005361718940548599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How do I create a disposable virtual card? | {
"text": "How do I create a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994440674781799
},
{
"label": "POSITIVE",
"score": 0.0005559278069995344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
How can I get a disposable virtual card? | {
"text": "How can I get a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995718598365784
},
{
"label": "POSITIVE",
"score": 0.0004281251458451152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Is there any limits I should know about if I'm going to use a disposable virtual card? | {
"text": "Is there any limits I should know about if I'm going to use a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993442893028259
},
{
"label": "POSITIVE",
"score": 0.0006557551096193492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I received a different amount of cash than what I entered. | {
"text": "I received a different amount of cash than what I entered."
} | [
{
"label": "NEGATIVE",
"score": 0.8949622511863708
},
{
"label": "POSITIVE",
"score": 0.10503779351711273
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I made a deposit in the ATM and it has not cleared | {
"text": "I made a deposit in the ATM and it has not cleared"
} | [
{
"label": "NEGATIVE",
"score": 0.9997572302818298
},
{
"label": "POSITIVE",
"score": 0.00024274794850498438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Your system is broken. My transfers keep failing, 5 times now. | {
"text": "Your system is broken. My transfers keep failing, 5 times now."
} | [
{
"label": "NEGATIVE",
"score": 0.9997416138648987
},
{
"label": "POSITIVE",
"score": 0.00025836064014583826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
My card won't physically work. | {
"text": "My card won't physically work."
} | [
{
"label": "NEGATIVE",
"score": 0.999510645866394
},
{
"label": "POSITIVE",
"score": 0.0004893038421869278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I want to top up by using a credit card, which ones do you support? | {
"text": "I want to top up by using a credit card, which ones do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9506298899650574
},
{
"label": "POSITIVE",
"score": 0.04937014356255531
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
My app shows a payment I didn't make | {
"text": "My app shows a payment I didn't make"
} | [
{
"label": "NEGATIVE",
"score": 0.995395839214325
},
{
"label": "POSITIVE",
"score": 0.0046041496098041534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
When will it get delivered? | {
"text": "When will it get delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981631636619568
},
{
"label": "POSITIVE",
"score": 0.0018368336604908109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How do I use bank transfer to top up my account? | {
"text": "How do I use bank transfer to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992167949676514
},
{
"label": "POSITIVE",
"score": 0.0007831566035747528
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on. | {
"text": "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on."
} | [
{
"label": "NEGATIVE",
"score": 0.9995841383934021
},
{
"label": "POSITIVE",
"score": 0.0004158710071351379
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Is there any fees for top ups? | {
"text": "Is there any fees for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987818598747253
},
{
"label": "POSITIVE",
"score": 0.0012182038044556975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
My payment has not been accepted. | {
"text": "My payment has not been accepted."
} | [
{
"label": "NEGATIVE",
"score": 0.9997336268424988
},
{
"label": "POSITIVE",
"score": 0.0002663292980287224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I was double-charged for a transaction | {
"text": "I was double-charged for a transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9853775501251221
},
{
"label": "POSITIVE",
"score": 0.014622471295297146
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I can't use the app because I got mugged yesterday and they took everything. I need some help. | {
"text": "I can't use the app because I got mugged yesterday and they took everything. I need some help."
} | [
{
"label": "NEGATIVE",
"score": 0.9990561604499817
},
{
"label": "POSITIVE",
"score": 0.000943813007324934
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me? | {
"text": "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9163234829902649
},
{
"label": "POSITIVE",
"score": 0.08367655426263809
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I am very dissatisfied with the services that you are providing. I want to cancel my account. | {
"text": "I am very dissatisfied with the services that you are providing. I want to cancel my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997988343238831
},
{
"label": "POSITIVE",
"score": 0.00020114642393309623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Was there a problem with topping up? | {
"text": "Was there a problem with topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984762072563171
},
{
"label": "POSITIVE",
"score": 0.0015237986808642745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Can I open an account for my offspring? | {
"text": "Can I open an account for my offspring?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974763989448547
},
{
"label": "POSITIVE",
"score": 0.002523621078580618
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Please tell me how to change my pin. | {
"text": "Please tell me how to change my pin."
} | [
{
"label": "NEGATIVE",
"score": 0.9876385927200317
},
{
"label": "POSITIVE",
"score": 0.012361385859549046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How can I pay for top-ups? | {
"text": "How can I pay for top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990060925483704
},
{
"label": "POSITIVE",
"score": 0.0009939024457708001
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I purchased something abroad and the incorrect exchange rate was applied. | {
"text": "I purchased something abroad and the incorrect exchange rate was applied."
} | [
{
"label": "NEGATIVE",
"score": 0.9988480806350708
},
{
"label": "POSITIVE",
"score": 0.0011518438113853335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Do you have the best exchange rate? | {
"text": "Do you have the best exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9782646894454956
},
{
"label": "POSITIVE",
"score": 0.021735332906246185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I am waiting on this refund, hurry up. | {
"text": "I am waiting on this refund, hurry up."
} | [
{
"label": "NEGATIVE",
"score": 0.9990696310997009
},
{
"label": "POSITIVE",
"score": 0.0009303532424382865
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I would like to terminate my account. | {
"text": "I would like to terminate my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996976852416992
},
{
"label": "POSITIVE",
"score": 0.00030233024153858423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered. | {
"text": "Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered."
} | [
{
"label": "NEGATIVE",
"score": 0.9992875456809998
},
{
"label": "POSITIVE",
"score": 0.0007124952389858663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
is there a reason that my payment didnt go through | {
"text": "is there a reason that my payment didnt go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9989936947822571
},
{
"label": "POSITIVE",
"score": 0.001006300444714725
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I must change my PIN as soon as possible. | {
"text": "I must change my PIN as soon as possible."
} | [
{
"label": "NEGATIVE",
"score": 0.9993011951446533
},
{
"label": "POSITIVE",
"score": 0.0006988235400058329
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Tell me what I should do after my card expires. | {
"text": "Tell me what I should do after my card expires."
} | [
{
"label": "NEGATIVE",
"score": 0.9903528094291687
},
{
"label": "POSITIVE",
"score": 0.009647255763411522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
While getting cash, I was charged a fee. | {
"text": "While getting cash, I was charged a fee."
} | [
{
"label": "NEGATIVE",
"score": 0.9849511384963989
},
{
"label": "POSITIVE",
"score": 0.015048868954181671
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I must quickly transfer something from China, and I need to know how long it will take. | {
"text": "I must quickly transfer something from China, and I need to know how long it will take."
} | [
{
"label": "NEGATIVE",
"score": 0.9989954829216003
},
{
"label": "POSITIVE",
"score": 0.0010044813388958573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card? | {
"text": "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984585046768188
},
{
"label": "POSITIVE",
"score": 0.0015414481749758124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What do I do to get ahold of my own card? | {
"text": "What do I do to get ahold of my own card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993423819541931
},
{
"label": "POSITIVE",
"score": 0.000657595694065094
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Which currencies can I use to add money? | {
"text": "Which currencies can I use to add money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985654950141907
},
{
"label": "POSITIVE",
"score": 0.0014345160452648997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Can you explain why the ATM is giving me less money than what I asked for? | {
"text": "Can you explain why the ATM is giving me less money than what I asked for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992050528526306
},
{
"label": "POSITIVE",
"score": 0.0007950091967359185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How can I lookup the source for my available money? | {
"text": "How can I lookup the source for my available money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996353387832642
},
{
"label": "POSITIVE",
"score": 0.0003646990517154336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Is there a fee for topping off by transfer? | {
"text": "Is there a fee for topping off by transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.998267650604248
},
{
"label": "POSITIVE",
"score": 0.001732361619360745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Estimated time arrival for transfers? | {
"text": "Estimated time arrival for transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9886753559112549
},
{
"label": "POSITIVE",
"score": 0.01132467295974493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
A WD was just made on my account, but it was not me and I still have my card. What to do? | {
"text": "A WD was just made on my account, but it was not me and I still have my card. What to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962080717086792
},
{
"label": "POSITIVE",
"score": 0.0037918752059340477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What is the max amount of disposable cards I'm allowed. | {
"text": "What is the max amount of disposable cards I'm allowed."
} | [
{
"label": "NEGATIVE",
"score": 0.9964359998703003
},
{
"label": "POSITIVE",
"score": 0.0035640480928122997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What is the reason for the extra fee on my statement? | {
"text": "What is the reason for the extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974168539047241
},
{
"label": "POSITIVE",
"score": 0.002583154011517763
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Is the card welcomed by everybody? | {
"text": "Is the card welcomed by everybody?"
} | [
{
"label": "NEGATIVE",
"score": 0.000706213410012424
},
{
"label": "POSITIVE",
"score": 0.9992938041687012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Where do I go to activate my card? | {
"text": "Where do I go to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975470900535583
},
{
"label": "POSITIVE",
"score": 0.0024528703652322292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I cancelled my card payment | {
"text": "I cancelled my card payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9996297359466553
},
{
"label": "POSITIVE",
"score": 0.00037020232412032783
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
If I want to add funds to the account using American Express, how do I do that? | {
"text": "If I want to add funds to the account using American Express, how do I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995500445365906
},
{
"label": "POSITIVE",
"score": 0.00044992598122917116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Can you explain the various transaction times shown on my statement? | {
"text": "Can you explain the various transaction times shown on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950064420700073
},
{
"label": "POSITIVE",
"score": 0.0049934727139770985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
how long does delivery take? | {
"text": "how long does delivery take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986770749092102
},
{
"label": "POSITIVE",
"score": 0.0013228774769231677
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
What to do if my card is about to expire? | {
"text": "What to do if my card is about to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983105659484863
},
{
"label": "POSITIVE",
"score": 0.0016894451109692454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I received a decline message on a transfer | {
"text": "I received a decline message on a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9991005659103394
},
{
"label": "POSITIVE",
"score": 0.0008994592935778201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I got a cheque that I want to top up with? | {
"text": "I got a cheque that I want to top up with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9846574664115906
},
{
"label": "POSITIVE",
"score": 0.015342554077506065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Hi there, I came across a problem with my top up and my money is missing, was there a system error? | {
"text": "Hi there, I came across a problem with my top up and my money is missing, was there a system error?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994810223579407
},
{
"label": "POSITIVE",
"score": 0.0005189901567064226
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I am waiting on the refund | {
"text": "I am waiting on the refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9952240586280823
},
{
"label": "POSITIVE",
"score": 0.004775913432240486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I've tried many times to make a payment, but it's not going through. What's wrong? | {
"text": "I've tried many times to make a payment, but it's not going through. What's wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993969202041626
},
{
"label": "POSITIVE",
"score": 0.000603041669819504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn. | {
"text": "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn."
} | [
{
"label": "NEGATIVE",
"score": 0.9990611672401428
},
{
"label": "POSITIVE",
"score": 0.0009388600010424852
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
My card will expire soon, do I need to order a new one? | {
"text": "My card will expire soon, do I need to order a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964631199836731
},
{
"label": "POSITIVE",
"score": 0.0035369431134313345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What caused my transfer to fail? | {
"text": "What caused my transfer to fail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997475743293762
},
{
"label": "POSITIVE",
"score": 0.0002524337905924767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How can I order my card? | {
"text": "How can I order my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989396929740906
},
{
"label": "POSITIVE",
"score": 0.001060308888554573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How long does it take to show a deposit I made to my balance? | {
"text": "How long does it take to show a deposit I made to my balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994584918022156
},
{
"label": "POSITIVE",
"score": 0.0005415225750766695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why was my cash withdrawal cancelled at the ATM? | {
"text": "Why was my cash withdrawal cancelled at the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991416931152344
},
{
"label": "POSITIVE",
"score": 0.0008583394228480756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Please help me change my PIN. | {
"text": "Please help me change my PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9854796528816223
},
{
"label": "POSITIVE",
"score": 0.014520286582410336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How long will the transfer take? | {
"text": "How long will the transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980816841125488
},
{
"label": "POSITIVE",
"score": 0.0019183197291567922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can you help me find the virtual card? | {
"text": "Can you help me find the virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978973865509033
},
{
"label": "POSITIVE",
"score": 0.0021025764290243387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges. | {
"text": "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges."
} | [
{
"label": "NEGATIVE",
"score": 0.9982142448425293
},
{
"label": "POSITIVE",
"score": 0.0017858172068372369
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed. | {
"text": "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed."
} | [
{
"label": "NEGATIVE",
"score": 0.9969459176063538
},
{
"label": "POSITIVE",
"score": 0.0030541401356458664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Can I see where my money came from? | {
"text": "Can I see where my money came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991133809089661
},
{
"label": "POSITIVE",
"score": 0.0008866290445439517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
i live in portugal. do you operate here? | {
"text": "i live in portugal. do you operate here?"
} | [
{
"label": "NEGATIVE",
"score": 0.8072535991668701
},
{
"label": "POSITIVE",
"score": 0.1927463710308075
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I would like to cancel a purchase. | {
"text": "I would like to cancel a purchase."
} | [
{
"label": "NEGATIVE",
"score": 0.9997695088386536
},
{
"label": "POSITIVE",
"score": 0.00023046848946250975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
There's an unauthorized cash withdraw | {
"text": "There's an unauthorized cash withdraw"
} | [
{
"label": "NEGATIVE",
"score": 0.9979889392852783
},
{
"label": "POSITIVE",
"score": 0.0020110253244638443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I am getting charged fees on some payments. Please help me understand, where are these fees disclosed? | {
"text": "I am getting charged fees on some payments. Please help me understand, where are these fees disclosed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982571005821228
},
{
"label": "POSITIVE",
"score": 0.001742877415381372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How to order a virtual card | {
"text": "How to order a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9757054448127747
},
{
"label": "POSITIVE",
"score": 0.024294547736644745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
My card payment has been declined, why? | {
"text": "My card payment has been declined, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987139701843262
},
{
"label": "POSITIVE",
"score": 0.0012860647402703762
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
The card payment I attempted to make failed. | {
"text": "The card payment I attempted to make failed."
} | [
{
"label": "NEGATIVE",
"score": 0.999722421169281
},
{
"label": "POSITIVE",
"score": 0.00027753462200053036
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How come my money hasn't shown up yet? | {
"text": "How come my money hasn't shown up yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996646642684937
},
{
"label": "POSITIVE",
"score": 0.00033529894426465034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?! | {
"text": "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9972232580184937
},
{
"label": "POSITIVE",
"score": 0.0027767918072640896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Your exchange rate was off. I was charged extra on my payment that I made last Saturday. | {
"text": "Your exchange rate was off. I was charged extra on my payment that I made last Saturday."
} | [
{
"label": "NEGATIVE",
"score": 0.9975612163543701
},
{
"label": "POSITIVE",
"score": 0.002438825787976384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
why didnt my account allow a transfer | {
"text": "why didnt my account allow a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9988228678703308
},
{
"label": "POSITIVE",
"score": 0.0011771281715482473
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I decided I no long want something that I ordered, and want a refund. How do I go about doing that? | {
"text": "I decided I no long want something that I ordered, and want a refund. How do I go about doing that?"
} | [
{
"label": "NEGATIVE",
"score": 0.999438464641571
},
{
"label": "POSITIVE",
"score": 0.0005615011905319989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I want to know how to transfer money with my credit card | {
"text": "I want to know how to transfer money with my credit card"
} | [
{
"label": "NEGATIVE",
"score": 0.9989905953407288
},
{
"label": "POSITIVE",
"score": 0.0010094537865370512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Can I see where my funds come from? | {
"text": "Can I see where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987382292747498
},
{
"label": "POSITIVE",
"score": 0.0012617342872545123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
How do I change my details? | {
"text": "How do I change my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992930889129639
},
{
"label": "POSITIVE",
"score": 0.0007069012499414384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
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