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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard. | {
"text": "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard."
} | [
{
"label": "NEGATIVE",
"score": 0.8335443139076233
},
{
"label": "POSITIVE",
"score": 0.1664557307958603
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How many times can I auto top-up? | {
"text": "How many times can I auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977828860282898
},
{
"label": "POSITIVE",
"score": 0.0022171521559357643
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
At what age can I open an account? | {
"text": "At what age can I open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939154982566833
},
{
"label": "POSITIVE",
"score": 0.0060845110565423965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Why is my card not working anymore? | {
"text": "Why is my card not working anymore?"
} | [
{
"label": "NEGATIVE",
"score": 0.999387264251709
},
{
"label": "POSITIVE",
"score": 0.0006126982625573874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Where do your cards get delivered to? | {
"text": "Where do your cards get delivered to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986417889595032
},
{
"label": "POSITIVE",
"score": 0.0013582140672951937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I bought something and I take issue with the exchange rate applied. | {
"text": "I bought something and I take issue with the exchange rate applied."
} | [
{
"label": "NEGATIVE",
"score": 0.9294811487197876
},
{
"label": "POSITIVE",
"score": 0.07051892578601837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Please tell me how the exchange rate is determined. I was expecting more money for the transaction. | {
"text": "Please tell me how the exchange rate is determined. I was expecting more money for the transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9984564781188965
},
{
"label": "POSITIVE",
"score": 0.0015435757813975215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I need to know what charges I will incur for using a European card for top up. | {
"text": "I need to know what charges I will incur for using a European card for top up."
} | [
{
"label": "NEGATIVE",
"score": 0.999171257019043
},
{
"label": "POSITIVE",
"score": 0.0008288188837468624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I noticed that there is a withdrawal in the app that is not mine. | {
"text": "I noticed that there is a withdrawal in the app that is not mine."
} | [
{
"label": "NEGATIVE",
"score": 0.9994804263114929
},
{
"label": "POSITIVE",
"score": 0.0005195524427108467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I did a transaction to a wrong account! | {
"text": "I did a transaction to a wrong account!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995536208152771
},
{
"label": "POSITIVE",
"score": 0.00044641518616117537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Explain the activation method for this card | {
"text": "Explain the activation method for this card"
} | [
{
"label": "NEGATIVE",
"score": 0.9583948850631714
},
{
"label": "POSITIVE",
"score": 0.041605133563280106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Can I get another card? | {
"text": "Can I get another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981815814971924
},
{
"label": "POSITIVE",
"score": 0.0018184588989242911
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Are you Visa or Mastercard? | {
"text": "Are you Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9805383086204529
},
{
"label": "POSITIVE",
"score": 0.019461721181869507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
how does my statement get updated so i know when a refund will reflect on my balance | {
"text": "how does my statement get updated so i know when a refund will reflect on my balance"
} | [
{
"label": "NEGATIVE",
"score": 0.9991625547409058
},
{
"label": "POSITIVE",
"score": 0.0008374106255359948
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What do I need to do to verify my funds? | {
"text": "What do I need to do to verify my funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988216757774353
},
{
"label": "POSITIVE",
"score": 0.0011783493682742119
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Why is the payment on my card still pending? | {
"text": "Why is the payment on my card still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.999165415763855
},
{
"label": "POSITIVE",
"score": 0.0008346443646587431
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Why did my top up get pulled back out? | {
"text": "Why did my top up get pulled back out?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984846711158752
},
{
"label": "POSITIVE",
"score": 0.0015153737040236592
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about? | {
"text": "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986459612846375
},
{
"label": "POSITIVE",
"score": 0.0013540799263864756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why isn't my refund shown on my statement? | {
"text": "Why isn't my refund shown on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989312291145325
},
{
"label": "POSITIVE",
"score": 0.001068753655999899
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I want to close my account now. | {
"text": "I want to close my account now."
} | [
{
"label": "NEGATIVE",
"score": 0.9996132254600525
},
{
"label": "POSITIVE",
"score": 0.0003868247149512172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I can't get the card itself to work. | {
"text": "I can't get the card itself to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997556805610657
},
{
"label": "POSITIVE",
"score": 0.00024430034682154655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Are there any charges for top ups? | {
"text": "Are there any charges for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979915618896484
},
{
"label": "POSITIVE",
"score": 0.0020084718707948923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Help! I think someone has a copy of my card - I still have my card, but a five hundred pound cash withdrawal that I didn't authorize is shown on my account. | {
"text": "Help! I think someone has a copy of my card - I still have my card, but a five hundred pound cash withdrawal that I didn't authorize is shown on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9974914789199829
},
{
"label": "POSITIVE",
"score": 0.0025085564702749252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I have a new email. | {
"text": "I have a new email."
} | [
{
"label": "NEGATIVE",
"score": 0.9545254111289978
},
{
"label": "POSITIVE",
"score": 0.04547456279397011
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
From what countries can I use an account? | {
"text": "From what countries can I use an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977157115936279
},
{
"label": "POSITIVE",
"score": 0.0022843307815492153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
i have been trying to add money with apple pay but it wont work, why? | {
"text": "i have been trying to add money with apple pay but it wont work, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9036659598350525
},
{
"label": "POSITIVE",
"score": 0.0963340699672699
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How can I look at where my available cash is coming from? | {
"text": "How can I look at where my available cash is coming from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994045495986938
},
{
"label": "POSITIVE",
"score": 0.0005955109372735023
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Did you deactivate my card it's not working anymore | {
"text": "Did you deactivate my card it's not working anymore"
} | [
{
"label": "NEGATIVE",
"score": 0.9995474219322205
},
{
"label": "POSITIVE",
"score": 0.00045260958722792566
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
My card has been found. Is there any way for me to put it back into the app? | {
"text": "My card has been found. Is there any way for me to put it back into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995023012161255
},
{
"label": "POSITIVE",
"score": 0.0004977367352694273
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
The cash abroad exchange rate is applied wrong. | {
"text": "The cash abroad exchange rate is applied wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995354413986206
},
{
"label": "POSITIVE",
"score": 0.0004646141023840755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
The app says my transfer failed | {
"text": "The app says my transfer failed"
} | [
{
"label": "NEGATIVE",
"score": 0.9997642636299133
},
{
"label": "POSITIVE",
"score": 0.00023568930919282138
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Is there any way I could open an account for my daughter? | {
"text": "Is there any way I could open an account for my daughter?"
} | [
{
"label": "NEGATIVE",
"score": 0.999710738658905
},
{
"label": "POSITIVE",
"score": 0.00028918127645738423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Do cash withdrawals cost anything? | {
"text": "Do cash withdrawals cost anything?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980694651603699
},
{
"label": "POSITIVE",
"score": 0.0019305659225210547
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
What do you do with all the identity information you're collecting from me? | {
"text": "What do you do with all the identity information you're collecting from me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973223805427551
},
{
"label": "POSITIVE",
"score": 0.002677661133930087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How can I report that my card was stolen? I made a police report first. | {
"text": "How can I report that my card was stolen? I made a police report first."
} | [
{
"label": "NEGATIVE",
"score": 0.9967262744903564
},
{
"label": "POSITIVE",
"score": 0.0032736638095229864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
It looks like a payment I've made hasn't made it through yet. | {
"text": "It looks like a payment I've made hasn't made it through yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9991394281387329
},
{
"label": "POSITIVE",
"score": 0.0008605705224908888
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
When will my virtual card arrive? | {
"text": "When will my virtual card arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982020854949951
},
{
"label": "POSITIVE",
"score": 0.0017979077529162169
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
There is a top up that has been pending for an hour and I don't know why. I was expecting it immediately and need it now! | {
"text": "There is a top up that has been pending for an hour and I don't know why. I was expecting it immediately and need it now!"
} | [
{
"label": "NEGATIVE",
"score": 0.9768818020820618
},
{
"label": "POSITIVE",
"score": 0.0231181588023901
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Where do I pay with my debit or credit card? | {
"text": "Where do I pay with my debit or credit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992260932922363
},
{
"label": "POSITIVE",
"score": 0.0007739315624348819
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
How do you decide what your exchange rates are? | {
"text": "How do you decide what your exchange rates are?"
} | [
{
"label": "NEGATIVE",
"score": 0.998648464679718
},
{
"label": "POSITIVE",
"score": 0.00135152752045542
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Why do you need to check my identity? | {
"text": "Why do you need to check my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987818598747253
},
{
"label": "POSITIVE",
"score": 0.0012181876227259636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important. | {
"text": "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important."
} | [
{
"label": "NEGATIVE",
"score": 0.8951879143714905
},
{
"label": "POSITIVE",
"score": 0.1048121303319931
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Please check to see if the band transfer I made a while ago from my UK account has safely arrived. | {
"text": "Please check to see if the band transfer I made a while ago from my UK account has safely arrived."
} | [
{
"label": "NEGATIVE",
"score": 0.8874476552009583
},
{
"label": "POSITIVE",
"score": 0.11255231499671936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Could you tell me what your exchange rates are? | {
"text": "Could you tell me what your exchange rates are?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980323910713196
},
{
"label": "POSITIVE",
"score": 0.0019675621297210455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Is there a way to recover my password? | {
"text": "Is there a way to recover my password?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995344877243042
},
{
"label": "POSITIVE",
"score": 0.00046551934792660177
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Could google pay and top up be together? | {
"text": "Could google pay and top up be together?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978164434432983
},
{
"label": "POSITIVE",
"score": 0.002183568198233843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How can I find out where the funds are flow? | {
"text": "How can I find out where the funds are flow?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990392923355103
},
{
"label": "POSITIVE",
"score": 0.000960754172410816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
why has a cash withdrawal charged me? | {
"text": "why has a cash withdrawal charged me?"
} | [
{
"label": "NEGATIVE",
"score": 0.999071478843689
},
{
"label": "POSITIVE",
"score": 0.0009285237174481153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Help me please, I need to top up cash. | {
"text": "Help me please, I need to top up cash."
} | [
{
"label": "NEGATIVE",
"score": 0.998731791973114
},
{
"label": "POSITIVE",
"score": 0.001268212217837572
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
No Visa please. I want to continue with Mastercard. | {
"text": "No Visa please. I want to continue with Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.9976407289505005
},
{
"label": "POSITIVE",
"score": 0.0023593376390635967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Would you give me a mastercard and visa? | {
"text": "Would you give me a mastercard and visa?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942637085914612
},
{
"label": "POSITIVE",
"score": 0.005736269988119602
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet. | {
"text": "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9995788931846619
},
{
"label": "POSITIVE",
"score": 0.0004211358609609306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why was my withdrawal requested cancelled by the ATM? | {
"text": "Why was my withdrawal requested cancelled by the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988654851913452
},
{
"label": "POSITIVE",
"score": 0.0011345554376021028
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My card activation is failing. | {
"text": "My card activation is failing."
} | [
{
"label": "NEGATIVE",
"score": 0.9997742772102356
},
{
"label": "POSITIVE",
"score": 0.00022573057503905147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch? | {
"text": "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995360374450684
},
{
"label": "POSITIVE",
"score": 0.00046401508734561503
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What do I do if I can't get my card out of the ATM? | {
"text": "What do I do if I can't get my card out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993789196014404
},
{
"label": "POSITIVE",
"score": 0.0006209987914189696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
I sent a payment, but the person I sent it to says they don't have it | {
"text": "I sent a payment, but the person I sent it to says they don't have it"
} | [
{
"label": "NEGATIVE",
"score": 0.9994127750396729
},
{
"label": "POSITIVE",
"score": 0.0005872484762221575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I tried to withdraw cash from your ATM but my transaction was cancelled. | {
"text": "I tried to withdraw cash from your ATM but my transaction was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9994669556617737
},
{
"label": "POSITIVE",
"score": 0.0005330675630830228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks. | {
"text": "Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks."
} | [
{
"label": "NEGATIVE",
"score": 0.997809112071991
},
{
"label": "POSITIVE",
"score": 0.0021909289062023163
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
My card payment has had the status of pending forever. What is the issue? It should have gone through at some point. | {
"text": "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point."
} | [
{
"label": "NEGATIVE",
"score": 0.9990491271018982
},
{
"label": "POSITIVE",
"score": 0.0009508396033197641
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What is the verification process for a top up card? | {
"text": "What is the verification process for a top up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977210164070129
},
{
"label": "POSITIVE",
"score": 0.0022790206130594015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I haven't received my card. | {
"text": "I haven't received my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9994924068450928
},
{
"label": "POSITIVE",
"score": 0.0005075325607322156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why are there additional fees for transfers? | {
"text": "Why are there additional fees for transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987925291061401
},
{
"label": "POSITIVE",
"score": 0.0012074117548763752
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How do you check my identity? | {
"text": "How do you check my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976385831832886
},
{
"label": "POSITIVE",
"score": 0.0023614191450178623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Is payment required to get a card of my own? | {
"text": "Is payment required to get a card of my own?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951163530349731
},
{
"label": "POSITIVE",
"score": 0.004883607383817434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet? | {
"text": "I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982210993766785
},
{
"label": "POSITIVE",
"score": 0.001778830774128437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym? | {
"text": "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997124075889587
},
{
"label": "POSITIVE",
"score": 0.0002875608333852142
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
How do I go about exchanging currencies with this app? | {
"text": "How do I go about exchanging currencies with this app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977783560752869
},
{
"label": "POSITIVE",
"score": 0.0022216602228581905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Why am I being asked to verify my identity? | {
"text": "Why am I being asked to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985490441322327
},
{
"label": "POSITIVE",
"score": 0.0014509111642837524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Can you tell me whats going on with my card it seems to be not working? | {
"text": "Can you tell me whats going on with my card it seems to be not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997524619102478
},
{
"label": "POSITIVE",
"score": 0.0002475128276273608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Can I receive my salary with this in another currency? | {
"text": "Can I receive my salary with this in another currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987936019897461
},
{
"label": "POSITIVE",
"score": 0.0012063640169799328
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
How many years old do I have to be? | {
"text": "How many years old do I have to be?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952124357223511
},
{
"label": "POSITIVE",
"score": 0.004787522833794355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
How do I get a card in the EU? | {
"text": "How do I get a card in the EU?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971264004707336
},
{
"label": "POSITIVE",
"score": 0.002873567398637533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What is wrong with my top-up? | {
"text": "What is wrong with my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993191957473755
},
{
"label": "POSITIVE",
"score": 0.0006808628677390516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How long until my new card gets here? | {
"text": "How long until my new card gets here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984656572341919
},
{
"label": "POSITIVE",
"score": 0.0015343467239290476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I have been charged for one thing two times. | {
"text": "I have been charged for one thing two times."
} | [
{
"label": "NEGATIVE",
"score": 0.9702592492103577
},
{
"label": "POSITIVE",
"score": 0.029740827158093452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Transfers are supposed to be free. I just got a fee tacked on to something I bought abroad. Not cool. Figure out how to remove it. | {
"text": "Transfers are supposed to be free. I just got a fee tacked on to something I bought abroad. Not cool. Figure out how to remove it."
} | [
{
"label": "NEGATIVE",
"score": 0.9996492862701416
},
{
"label": "POSITIVE",
"score": 0.00035069137811660767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What do I have to do to get my virtual card? | {
"text": "What do I have to do to get my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992038607597351
},
{
"label": "POSITIVE",
"score": 0.0007962120580486953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Can you tell me why I was declined from getting cash? | {
"text": "Can you tell me why I was declined from getting cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989022016525269
},
{
"label": "POSITIVE",
"score": 0.0010977821657434106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How do I top up? | {
"text": "How do I top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.3132324814796448
},
{
"label": "POSITIVE",
"score": 0.6867674589157104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I wish to be able to top up with cash. | {
"text": "I wish to be able to top up with cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9980039000511169
},
{
"label": "POSITIVE",
"score": 0.0019960873760282993
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
What is this extra €1 fee about? | {
"text": "What is this extra €1 fee about?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945266842842102
},
{
"label": "POSITIVE",
"score": 0.005473272409290075
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money. | {
"text": "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money."
} | [
{
"label": "NEGATIVE",
"score": 0.9995802044868469
},
{
"label": "POSITIVE",
"score": 0.00041984376730397344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Hurry and refund me, I am waiting | {
"text": "Hurry and refund me, I am waiting"
} | [
{
"label": "NEGATIVE",
"score": 0.9894077777862549
},
{
"label": "POSITIVE",
"score": 0.010592235252261162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Are there any ATM's near me that accept this card? | {
"text": "Are there any ATM's near me that accept this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969047904014587
},
{
"label": "POSITIVE",
"score": 0.0030951867811381817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
My phone was stolen, help! | {
"text": "My phone was stolen, help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9975904226303101
},
{
"label": "POSITIVE",
"score": 0.0024096269626170397
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes. | {
"text": "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes."
} | [
{
"label": "NEGATIVE",
"score": 0.9937171936035156
},
{
"label": "POSITIVE",
"score": 0.006282725837081671
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working. | {
"text": "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997441172599792
},
{
"label": "POSITIVE",
"score": 0.0002558482810854912
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Why is my refund not visible on my statement? | {
"text": "Why is my refund not visible on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995235204696655
},
{
"label": "POSITIVE",
"score": 0.00047652501962147653
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why has my beneficiary been denied? | {
"text": "Why has my beneficiary been denied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948866963386536
},
{
"label": "POSITIVE",
"score": 0.005113351158797741
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
My last ATM request did not go through due to a declined card. Please cancel the request on my account. | {
"text": "My last ATM request did not go through due to a declined card. Please cancel the request on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.999542236328125
},
{
"label": "POSITIVE",
"score": 0.0004578137886710465
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Will you send me a new card in China? | {
"text": "Will you send me a new card in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975505471229553
},
{
"label": "POSITIVE",
"score": 0.0024494193494319916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Are there ATM fees? | {
"text": "Are there ATM fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959936141967773
},
{
"label": "POSITIVE",
"score": 0.004006363917142153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can I write a cheque to top up? | {
"text": "Can I write a cheque to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985816478729248
},
{
"label": "POSITIVE",
"score": 0.0014183416496962309
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Could you inform me as to why I have been charged a higher fee for doing banking abroad. | {
"text": "Could you inform me as to why I have been charged a higher fee for doing banking abroad."
} | [
{
"label": "NEGATIVE",
"score": 0.992925763130188
},
{
"label": "POSITIVE",
"score": 0.007074284832924604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
stolen phone, what should i do | {
"text": "stolen phone, what should i do"
} | [
{
"label": "NEGATIVE",
"score": 0.9987924098968506
},
{
"label": "POSITIVE",
"score": 0.0012075186241418123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
My card is going to expire, what do I do? | {
"text": "My card is going to expire, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9884013533592224
},
{
"label": "POSITIVE",
"score": 0.011598562821745872
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I have an unknown charge. | {
"text": "I have an unknown charge."
} | [
{
"label": "NEGATIVE",
"score": 0.9626684188842773
},
{
"label": "POSITIVE",
"score": 0.037331532686948776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction? | {
"text": "I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965890645980835
},
{
"label": "POSITIVE",
"score": 0.0034109873231500387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Help! I fear that my card was stolen, | {
"text": "Help! I fear that my card was stolen,"
} | [
{
"label": "NEGATIVE",
"score": 0.9985331296920776
},
{
"label": "POSITIVE",
"score": 0.0014668809017166495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
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