text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
my phone was lost | {
"text": "my phone was lost"
} | [
{
"label": "NEGATIVE",
"score": 0.9997349381446838
},
{
"label": "POSITIVE",
"score": 0.0002651008835528046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Can I receive payments in another currency? | {
"text": "Can I receive payments in another currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989598989486694
},
{
"label": "POSITIVE",
"score": 0.0010400330647826195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I think my top up is still pending? | {
"text": "I think my top up is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9918965697288513
},
{
"label": "POSITIVE",
"score": 0.008103486150503159
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
If I order a new card, how much will it be and how long will it take me to get it? | {
"text": "If I order a new card, how much will it be and how long will it take me to get it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989155530929565
},
{
"label": "POSITIVE",
"score": 0.0010844505159184337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I did not receive all of my cash back | {
"text": "I did not receive all of my cash back"
} | [
{
"label": "NEGATIVE",
"score": 0.9995517134666443
},
{
"label": "POSITIVE",
"score": 0.0004483175871428102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How long until I see a cash withdrawal? | {
"text": "How long until I see a cash withdrawal?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988870024681091
},
{
"label": "POSITIVE",
"score": 0.001112994272261858
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Something's wrong my card won't work. | {
"text": "Something's wrong my card won't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997624754905701
},
{
"label": "POSITIVE",
"score": 0.00023754083667881787
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Can you tell me what this fee is on my statement? | {
"text": "Can you tell me what this fee is on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.997623860836029
},
{
"label": "POSITIVE",
"score": 0.002376094926148653
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How do I order a new card when my old one is ready to expire? | {
"text": "How do I order a new card when my old one is ready to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990490078926086
},
{
"label": "POSITIVE",
"score": 0.0009509242372587323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side. | {
"text": "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side."
} | [
{
"label": "NEGATIVE",
"score": 0.02457576058804989
},
{
"label": "POSITIVE",
"score": 0.9754241704940796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
My app shows a payment I didn't make | {
"text": "My app shows a payment I didn't make"
} | [
{
"label": "NEGATIVE",
"score": 0.995395839214325
},
{
"label": "POSITIVE",
"score": 0.004604145418852568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
There are automatic debits on my account that I did not make. | {
"text": "There are automatic debits on my account that I did not make."
} | [
{
"label": "NEGATIVE",
"score": 0.9849514365196228
},
{
"label": "POSITIVE",
"score": 0.015048493631184101
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I got less cash than what I specified at the ATM. | {
"text": "I got less cash than what I specified at the ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9988195300102234
},
{
"label": "POSITIVE",
"score": 0.0011804624227806926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I am unable to activate my card, it won't let me. | {
"text": "I am unable to activate my card, it won't let me."
} | [
{
"label": "NEGATIVE",
"score": 0.5263359546661377
},
{
"label": "POSITIVE",
"score": 0.47366398572921753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Where do I find my card PIN? | {
"text": "Where do I find my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987951517105103
},
{
"label": "POSITIVE",
"score": 0.0012047715717926621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
My identity can't be verified for some reason | {
"text": "My identity can't be verified for some reason"
} | [
{
"label": "NEGATIVE",
"score": 0.9996418952941895
},
{
"label": "POSITIVE",
"score": 0.0003580814227461815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
My refund is not here yet | {
"text": "My refund is not here yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9978245496749878
},
{
"label": "POSITIVE",
"score": 0.002175528323277831
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card. | {
"text": "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9996355772018433
},
{
"label": "POSITIVE",
"score": 0.00036445818841457367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How do I input a new address? | {
"text": "How do I input a new address?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989050626754761
},
{
"label": "POSITIVE",
"score": 0.0010948970448225737
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Why is my exchange rate wrong? | {
"text": "Why is my exchange rate wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996108412742615
},
{
"label": "POSITIVE",
"score": 0.00038921908708289266
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Payment I did not make. | {
"text": "Payment I did not make."
} | [
{
"label": "NEGATIVE",
"score": 0.9859502911567688
},
{
"label": "POSITIVE",
"score": 0.014049735851585865
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as "pending", it never changes, and now I'm thinking someone's hacked my account! | {
"text": "I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996916055679321
},
{
"label": "POSITIVE",
"score": 0.00030842068372294307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Top up not available in my wallet. | {
"text": "Top up not available in my wallet."
} | [
{
"label": "NEGATIVE",
"score": 0.9996052384376526
},
{
"label": "POSITIVE",
"score": 0.0003947384830098599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Am I gonna be charged for sending out more cards? | {
"text": "Am I gonna be charged for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.996289849281311
},
{
"label": "POSITIVE",
"score": 0.003710174234583974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Questionable transactions on my account. | {
"text": "Questionable transactions on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996246099472046
},
{
"label": "POSITIVE",
"score": 0.0003753444761969149
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
A payment in my account was made by someone I don't know | {
"text": "A payment in my account was made by someone I don't know"
} | [
{
"label": "NEGATIVE",
"score": 0.9972646236419678
},
{
"label": "POSITIVE",
"score": 0.0027353947516530752
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please? | {
"text": "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9391686916351318
},
{
"label": "POSITIVE",
"score": 0.06083131954073906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Am I able to top up with this cheque I received? | {
"text": "Am I able to top up with this cheque I received?"
} | [
{
"label": "NEGATIVE",
"score": 0.985638439655304
},
{
"label": "POSITIVE",
"score": 0.014361565001308918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I got my American Express in Apple Pay, why is top up not working on my device? | {
"text": "I got my American Express in Apple Pay, why is top up not working on my device?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991390705108643
},
{
"label": "POSITIVE",
"score": 0.0008609388023614883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Can both a Visa and Mastercard be received from you? | {
"text": "Can both a Visa and Mastercard be received from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9832537770271301
},
{
"label": "POSITIVE",
"score": 0.016746219247579575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Where can I find information about where my money came from? | {
"text": "Where can I find information about where my money came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994919300079346
},
{
"label": "POSITIVE",
"score": 0.0005080233095213771
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool. | {
"text": "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool."
} | [
{
"label": "NEGATIVE",
"score": 0.9987462759017944
},
{
"label": "POSITIVE",
"score": 0.00125372305046767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I received a decline message on a transfer | {
"text": "I received a decline message on a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9991005659103394
},
{
"label": "POSITIVE",
"score": 0.0008994588861241937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take? | {
"text": "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988980293273926
},
{
"label": "POSITIVE",
"score": 0.0011019500670954585
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How will I know when I get my refund? | {
"text": "How will I know when I get my refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993900060653687
},
{
"label": "POSITIVE",
"score": 0.000610035378485918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Remove my account immediately. | {
"text": "Remove my account immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9996188879013062
},
{
"label": "POSITIVE",
"score": 0.0003811225760728121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
How do i transfer something faster than normal? | {
"text": "How do i transfer something faster than normal?"
} | [
{
"label": "NEGATIVE",
"score": 0.9910140633583069
},
{
"label": "POSITIVE",
"score": 0.008985883556306362
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I deposited cash this morning, but it is not yet available. | {
"text": "I deposited cash this morning, but it is not yet available."
} | [
{
"label": "NEGATIVE",
"score": 0.9994032382965088
},
{
"label": "POSITIVE",
"score": 0.0005967871402390301
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
There's an extra fee on my statement, why is that? | {
"text": "There's an extra fee on my statement, why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.996864378452301
},
{
"label": "POSITIVE",
"score": 0.0031355733517557383
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I lost my phone! Will my card still work? | {
"text": "I lost my phone! Will my card still work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997269511222839
},
{
"label": "POSITIVE",
"score": 0.00027301354566589
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I made an online purchase and the order has not shown up. Give me my money back. | {
"text": "I made an online purchase and the order has not shown up. Give me my money back."
} | [
{
"label": "NEGATIVE",
"score": 0.9995191097259521
},
{
"label": "POSITIVE",
"score": 0.00048092627548612654
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Do you support direct deposits from my employer? | {
"text": "Do you support direct deposits from my employer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9780305624008179
},
{
"label": "POSITIVE",
"score": 0.021969497203826904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
What stopped my transfer, from being accepted? | {
"text": "What stopped my transfer, from being accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996507167816162
},
{
"label": "POSITIVE",
"score": 0.0003492525720503181
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account? | {
"text": "I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995341300964355
},
{
"label": "POSITIVE",
"score": 0.0004659344849642366
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives | {
"text": "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives"
} | [
{
"label": "NEGATIVE",
"score": 0.999299168586731
},
{
"label": "POSITIVE",
"score": 0.0007008162210695446
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Did a card payment that I made get cancelled? | {
"text": "Did a card payment that I made get cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995777010917664
},
{
"label": "POSITIVE",
"score": 0.0004223017022013664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I was mistakenly charged a fee for using my card. | {
"text": "I was mistakenly charged a fee for using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9995255470275879
},
{
"label": "POSITIVE",
"score": 0.00047441694187000394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
unsupported transfer declined | {
"text": "unsupported transfer declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9939390420913696
},
{
"label": "POSITIVE",
"score": 0.006060982588678598
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
How do I change my pin while traveling? | {
"text": "How do I change my pin while traveling?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988046884536743
},
{
"label": "POSITIVE",
"score": 0.0011953687062487006
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Can you tell me more info about virtual disposable cards? | {
"text": "Can you tell me more info about virtual disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959214925765991
},
{
"label": "POSITIVE",
"score": 0.004078549332916737
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
My source of funds require verification. | {
"text": "My source of funds require verification."
} | [
{
"label": "NEGATIVE",
"score": 0.9838182330131531
},
{
"label": "POSITIVE",
"score": 0.016181716695427895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
How do I top-up while traveling? | {
"text": "How do I top-up while traveling?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964459538459778
},
{
"label": "POSITIVE",
"score": 0.003554045222699642
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Says that my top-up is incomplete? | {
"text": "Says that my top-up is incomplete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996743202209473
},
{
"label": "POSITIVE",
"score": 0.0003256394120398909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Do I have to manually top-up my account each time or will it do it on its own? | {
"text": "Do I have to manually top-up my account each time or will it do it on its own?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995232820510864
},
{
"label": "POSITIVE",
"score": 0.0004767135251313448
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
What to do if my card has been used without my permission? | {
"text": "What to do if my card has been used without my permission?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995492100715637
},
{
"label": "POSITIVE",
"score": 0.00045070808846503496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I see a direct debit transaction in the app that is not mine | {
"text": "I see a direct debit transaction in the app that is not mine"
} | [
{
"label": "NEGATIVE",
"score": 0.9994994401931763
},
{
"label": "POSITIVE",
"score": 0.0005005056736990809
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Some cash has been withdrawn but I didn't do it. | {
"text": "Some cash has been withdrawn but I didn't do it."
} | [
{
"label": "NEGATIVE",
"score": 0.9987329840660095
},
{
"label": "POSITIVE",
"score": 0.0012669783318415284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
The exchange rate was incorrect for an item I bought. | {
"text": "The exchange rate was incorrect for an item I bought."
} | [
{
"label": "NEGATIVE",
"score": 0.9995654225349426
},
{
"label": "POSITIVE",
"score": 0.0004345932393334806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How to order a virtual card | {
"text": "How to order a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9757054448127747
},
{
"label": "POSITIVE",
"score": 0.024294570088386536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Is there a place to check for fee for payments? I feel like I'm getting charged too much at times. | {
"text": "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times."
} | [
{
"label": "NEGATIVE",
"score": 0.9997630715370178
},
{
"label": "POSITIVE",
"score": 0.00023689599765930325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why was I denied the option to transfer money to a selected beneficiary? | {
"text": "Why was I denied the option to transfer money to a selected beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991191029548645
},
{
"label": "POSITIVE",
"score": 0.000880895764566958
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why would a transfer to an account not be allowed? | {
"text": "Why would a transfer to an account not be allowed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970638155937195
},
{
"label": "POSITIVE",
"score": 0.002936235861852765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can I top up using cash? | {
"text": "Can I top up using cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979617595672607
},
{
"label": "POSITIVE",
"score": 0.0020382069051265717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Can I top up with Google Pay? | {
"text": "Can I top up with Google Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956037998199463
},
{
"label": "POSITIVE",
"score": 0.004396163858473301
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually? | {
"text": "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981239438056946
},
{
"label": "POSITIVE",
"score": 0.001876013120636344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why did I get a fee for getting cash? | {
"text": "Why did I get a fee for getting cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991680383682251
},
{
"label": "POSITIVE",
"score": 0.0008320053457282484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
The card is non-functional. | {
"text": "The card is non-functional."
} | [
{
"label": "NEGATIVE",
"score": 0.9997021555900574
},
{
"label": "POSITIVE",
"score": 0.0002978136471938342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
My money disappeared! Please help?? | {
"text": "My money disappeared! Please help??"
} | [
{
"label": "NEGATIVE",
"score": 0.9990776777267456
},
{
"label": "POSITIVE",
"score": 0.0009222944499924779
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Is a bank transfer acceptable for topping up my account? | {
"text": "Is a bank transfer acceptable for topping up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978458881378174
},
{
"label": "POSITIVE",
"score": 0.002154059475287795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I can't see a verification code anywhere | {
"text": "I can't see a verification code anywhere"
} | [
{
"label": "NEGATIVE",
"score": 0.9980121850967407
},
{
"label": "POSITIVE",
"score": 0.0019877429585903883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
The exchange rate you are using is bad.This can't be the official interbank exchange rate. | {
"text": "The exchange rate you are using is bad.This can't be the official interbank exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.999792754650116
},
{
"label": "POSITIVE",
"score": 0.00020728811796288937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I think someone else is using my card. | {
"text": "I think someone else is using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9984546899795532
},
{
"label": "POSITIVE",
"score": 0.001545286737382412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Can someone in the US have a card? | {
"text": "Can someone in the US have a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981671571731567
},
{
"label": "POSITIVE",
"score": 0.0018327832221984863
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Where do my fund come from? | {
"text": "Where do my fund come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972477555274963
},
{
"label": "POSITIVE",
"score": 0.002752261934801936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long. I know that I have the correct account details, so that isn't the problem. | {
"text": "I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long. I know that I have the correct account details, so that isn't the problem."
} | [
{
"label": "NEGATIVE",
"score": 0.9842060804367065
},
{
"label": "POSITIVE",
"score": 0.015793897211551666
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I would like to transfer money from my checking account to my savings account. | {
"text": "I would like to transfer money from my checking account to my savings account."
} | [
{
"label": "NEGATIVE",
"score": 0.998427152633667
},
{
"label": "POSITIVE",
"score": 0.001572869485244155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
should i contact customer support if i can't edit details | {
"text": "should i contact customer support if i can't edit details"
} | [
{
"label": "NEGATIVE",
"score": 0.995859682559967
},
{
"label": "POSITIVE",
"score": 0.00414035702124238
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
There is an unexplained $1 charge on my statement, can you please explain this to me? | {
"text": "There is an unexplained $1 charge on my statement, can you please explain this to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979150891304016
},
{
"label": "POSITIVE",
"score": 0.0020848726853728294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why can't my beneficiary access my account? | {
"text": "Why can't my beneficiary access my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993972778320312
},
{
"label": "POSITIVE",
"score": 0.000602665648330003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I need my card soon. | {
"text": "I need my card soon."
} | [
{
"label": "NEGATIVE",
"score": 0.9970369338989258
},
{
"label": "POSITIVE",
"score": 0.0029630500357598066
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Please tell me what this direct debit in my statement is | {
"text": "Please tell me what this direct debit in my statement is"
} | [
{
"label": "NEGATIVE",
"score": 0.9927108287811279
},
{
"label": "POSITIVE",
"score": 0.007289132568985224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How long does it take for pending transfer transactions to post? | {
"text": "How long does it take for pending transfer transactions to post?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982230067253113
},
{
"label": "POSITIVE",
"score": 0.001777046243660152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Should my top-up be completed by now? | {
"text": "Should my top-up be completed by now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987497329711914
},
{
"label": "POSITIVE",
"score": 0.0012502165045589209
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I don't remember my login code | {
"text": "I don't remember my login code"
} | [
{
"label": "NEGATIVE",
"score": 0.9996040463447571
},
{
"label": "POSITIVE",
"score": 0.00039591960376128554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Help! My card is stolen. | {
"text": "Help! My card is stolen."
} | [
{
"label": "NEGATIVE",
"score": 0.9976147413253784
},
{
"label": "POSITIVE",
"score": 0.002385313855484128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I can't get google pay to work right. | {
"text": "I can't get google pay to work right."
} | [
{
"label": "NEGATIVE",
"score": 0.9995495676994324
},
{
"label": "POSITIVE",
"score": 0.00045044420403428376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
i made a payment with my card and was charged a fee, why would you do that | {
"text": "i made a payment with my card and was charged a fee, why would you do that"
} | [
{
"label": "NEGATIVE",
"score": 0.99620121717453
},
{
"label": "POSITIVE",
"score": 0.003798820311203599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
When I made a cash transfer abroad the wrong exchange rate was applied | {
"text": "When I made a cash transfer abroad the wrong exchange rate was applied"
} | [
{
"label": "NEGATIVE",
"score": 0.9988076686859131
},
{
"label": "POSITIVE",
"score": 0.0011923765996471047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
My transfer was not approved | {
"text": "My transfer was not approved"
} | [
{
"label": "NEGATIVE",
"score": 0.9995237588882446
},
{
"label": "POSITIVE",
"score": 0.00047623319551348686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more? | {
"text": "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?"
} | [
{
"label": "NEGATIVE",
"score": 0.993353009223938
},
{
"label": "POSITIVE",
"score": 0.00664693396538496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Can turn my money into another currency? | {
"text": "Can turn my money into another currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994997978210449
},
{
"label": "POSITIVE",
"score": 0.0005002213874831796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Why can I not take out cash? | {
"text": "Why can I not take out cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965795874595642
},
{
"label": "POSITIVE",
"score": 0.00342042138800025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
why is there a fee for the transfer I made? | {
"text": "why is there a fee for the transfer I made?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990252256393433
},
{
"label": "POSITIVE",
"score": 0.0009747949661687016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My cash withdrawal says pending, why? | {
"text": "My cash withdrawal says pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965309500694275
},
{
"label": "POSITIVE",
"score": 0.003469117684289813
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How can I transfer money into my account? | {
"text": "How can I transfer money into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994701743125916
},
{
"label": "POSITIVE",
"score": 0.0005297978059388697
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
What ATMs can I use my card? | {
"text": "What ATMs can I use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968359470367432
},
{
"label": "POSITIVE",
"score": 0.0031640809029340744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
How are cash withdrawals pending? | {
"text": "How are cash withdrawals pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.998945415019989
},
{
"label": "POSITIVE",
"score": 0.0010545554105192423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money. | {
"text": "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money."
} | [
{
"label": "NEGATIVE",
"score": 0.9991108775138855
},
{
"label": "POSITIVE",
"score": 0.0008891192264854908
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
What do I need for the verification check? | {
"text": "What do I need for the verification check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989134073257446
},
{
"label": "POSITIVE",
"score": 0.0010866160737350583
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Why do you need all these details about my identity? | {
"text": "Why do you need all these details about my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991344809532166
},
{
"label": "POSITIVE",
"score": 0.0008655941346660256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
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