text
stringlengths 13
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| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
$1 charge in transaction. | {
"text": "$1 charge in transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9591081142425537
},
{
"label": "POSITIVE",
"score": 0.040891848504543304
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Card activation is not working. What do i do? | {
"text": "Card activation is not working. What do i do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997976422309875
},
{
"label": "POSITIVE",
"score": 0.00020243090693838894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Is a physical card also available | {
"text": "Is a physical card also available"
} | [
{
"label": "NEGATIVE",
"score": 0.015435867011547089
},
{
"label": "POSITIVE",
"score": 0.9845640659332275
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Why is this payment pending? | {
"text": "Why is this payment pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976892471313477
},
{
"label": "POSITIVE",
"score": 0.002310777548700571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Why can't I take cash out of the ATM? | {
"text": "Why can't I take cash out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978949427604675
},
{
"label": "POSITIVE",
"score": 0.0021050760988146067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Are there any discounts in exchanging currencies frequently? | {
"text": "Are there any discounts in exchanging currencies frequently?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986257553100586
},
{
"label": "POSITIVE",
"score": 0.0013743056915700436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Will you be able to exchange to EUR? | {
"text": "Will you be able to exchange to EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.4096418023109436
},
{
"label": "POSITIVE",
"score": 0.5903582572937012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Can I have a supplementary card? | {
"text": "Can I have a supplementary card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966930150985718
},
{
"label": "POSITIVE",
"score": 0.0033069734927266836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Cash withdrawal has been pending, why is it so? | {
"text": "Cash withdrawal has been pending, why is it so?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987868666648865
},
{
"label": "POSITIVE",
"score": 0.0012131232069805264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away. | {
"text": "My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away."
} | [
{
"label": "NEGATIVE",
"score": 0.9974902868270874
},
{
"label": "POSITIVE",
"score": 0.0025096938479691744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I used the wrong account number! | {
"text": "I used the wrong account number!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996659755706787
},
{
"label": "POSITIVE",
"score": 0.00033408773015253246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending? | {
"text": "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9719452857971191
},
{
"label": "POSITIVE",
"score": 0.02805476449429989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
My phone got stolen, how can I use the app? | {
"text": "My phone got stolen, how can I use the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993964433670044
},
{
"label": "POSITIVE",
"score": 0.0006035850965417922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this. | {
"text": "This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this."
} | [
{
"label": "NEGATIVE",
"score": 0.9926096796989441
},
{
"label": "POSITIVE",
"score": 0.00739025603979826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How can I get my money that I didn't get from the ATM? | {
"text": "How can I get my money that I didn't get from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991313815116882
},
{
"label": "POSITIVE",
"score": 0.0008686454384587705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I no longer want to transfer funds, can we cancel that transaction? | {
"text": "I no longer want to transfer funds, can we cancel that transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996914863586426
},
{
"label": "POSITIVE",
"score": 0.00030857924139127135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
One of my transactions needs to be canceled. | {
"text": "One of my transactions needs to be canceled."
} | [
{
"label": "NEGATIVE",
"score": 0.9916515946388245
},
{
"label": "POSITIVE",
"score": 0.008348424918949604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
The exchange rate applied was incorrect when I was traveling outside the country. | {
"text": "The exchange rate applied was incorrect when I was traveling outside the country."
} | [
{
"label": "NEGATIVE",
"score": 0.999464213848114
},
{
"label": "POSITIVE",
"score": 0.0005357892368920147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
It's been more than a week since I had a return charged to my card, why hasn't it showed up? | {
"text": "It's been more than a week since I had a return charged to my card, why hasn't it showed up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990938901901245
},
{
"label": "POSITIVE",
"score": 0.0009061029413715005
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Is there a fee that comes with transfers? | {
"text": "Is there a fee that comes with transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.997188150882721
},
{
"label": "POSITIVE",
"score": 0.0028117916081100702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Where should I look for my PIN number at? | {
"text": "Where should I look for my PIN number at?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993923902511597
},
{
"label": "POSITIVE",
"score": 0.0006075617857277393
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I would like to better understand why my pass-code is not working. | {
"text": "I would like to better understand why my pass-code is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997547268867493
},
{
"label": "POSITIVE",
"score": 0.0002452600165270269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Can I link my card I previously received? | {
"text": "Can I link my card I previously received?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945911765098572
},
{
"label": "POSITIVE",
"score": 0.0054088132455945015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why did I get charged a fee on my card? | {
"text": "Why did I get charged a fee on my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981961846351624
},
{
"label": "POSITIVE",
"score": 0.001803863444365561
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I do not understand why my pass-code is not working. | {
"text": "I do not understand why my pass-code is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997308850288391
},
{
"label": "POSITIVE",
"score": 0.000269152078544721
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I just moved. How do I give you my new address? | {
"text": "I just moved. How do I give you my new address?"
} | [
{
"label": "NEGATIVE",
"score": 0.014118542894721031
},
{
"label": "POSITIVE",
"score": 0.9858814477920532
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Why doesn't my card work for any transactions? | {
"text": "Why doesn't my card work for any transactions?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983270764350891
},
{
"label": "POSITIVE",
"score": 0.00167291727848351
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Why is it necessary to verify the top up? | {
"text": "Why is it necessary to verify the top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975456595420837
},
{
"label": "POSITIVE",
"score": 0.0024542766623198986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Can you tell me more about limits to disposable virtual cards? | {
"text": "Can you tell me more about limits to disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9784972667694092
},
{
"label": "POSITIVE",
"score": 0.02150280401110649
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Is there extra fees for making a withdraw in a different country at a cash machine. | {
"text": "Is there extra fees for making a withdraw in a different country at a cash machine."
} | [
{
"label": "NEGATIVE",
"score": 0.9927555918693542
},
{
"label": "POSITIVE",
"score": 0.007244369946420193
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What is the exchange fee that is charged? | {
"text": "What is the exchange fee that is charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9899641871452332
},
{
"label": "POSITIVE",
"score": 0.010035859420895576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
After inputting the wrong pin too many times, can you now help me unblock my pin? | {
"text": "After inputting the wrong pin too many times, can you now help me unblock my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993488192558289
},
{
"label": "POSITIVE",
"score": 0.0006511658430099487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What cash machines will let me change my PIN? | {
"text": "What cash machines will let me change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989374279975891
},
{
"label": "POSITIVE",
"score": 0.001062533468939364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Is there a limit to a disposable virtual card? | {
"text": "Is there a limit to a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983306527137756
},
{
"label": "POSITIVE",
"score": 0.0016692993231117725
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I believe my top up is still pending | {
"text": "I believe my top up is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.004921697545796633
},
{
"label": "POSITIVE",
"score": 0.9950783252716064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How can I convert currencies? | {
"text": "How can I convert currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988452196121216
},
{
"label": "POSITIVE",
"score": 0.0011548124020919204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How can I add money automatically? | {
"text": "How can I add money automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993213415145874
},
{
"label": "POSITIVE",
"score": 0.0006787190213799477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I believe that my transfer hasn't gone through. | {
"text": "I believe that my transfer hasn't gone through."
} | [
{
"label": "NEGATIVE",
"score": 0.9914427399635315
},
{
"label": "POSITIVE",
"score": 0.008557290770113468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I topped off my card is that something you will charge me for? | {
"text": "I topped off my card is that something you will charge me for?"
} | [
{
"label": "NEGATIVE",
"score": 0.024555763229727745
},
{
"label": "POSITIVE",
"score": 0.9754442572593689
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
stop the transaction | {
"text": "stop the transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9995189905166626
},
{
"label": "POSITIVE",
"score": 0.00048100232379511
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I was declined when I tried to take out cash! | {
"text": "I was declined when I tried to take out cash!"
} | [
{
"label": "NEGATIVE",
"score": 0.9931401610374451
},
{
"label": "POSITIVE",
"score": 0.006859871558845043
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My transfer seems to be too expensive. | {
"text": "My transfer seems to be too expensive."
} | [
{
"label": "NEGATIVE",
"score": 0.9997891783714294
},
{
"label": "POSITIVE",
"score": 0.00021088325593154877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How many days do I have to wait for the transfer to reach my account? | {
"text": "How many days do I have to wait for the transfer to reach my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990228414535522
},
{
"label": "POSITIVE",
"score": 0.0009771357290446758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Why was I not able to get cash from the ATM? | {
"text": "Why was I not able to get cash from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.999638557434082
},
{
"label": "POSITIVE",
"score": 0.00036139701842330396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I'd like to provide my daughter with a card - could I get an additional card from my account to give her? | {
"text": "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983525276184082
},
{
"label": "POSITIVE",
"score": 0.0016474755248054862
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Why is there an extra pound charge that is pending? | {
"text": "Why is there an extra pound charge that is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.997165858745575
},
{
"label": "POSITIVE",
"score": 0.0028341382276266813
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I need this item refunded | {
"text": "I need this item refunded"
} | [
{
"label": "NEGATIVE",
"score": 0.9958457350730896
},
{
"label": "POSITIVE",
"score": 0.0041543105617165565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I lost my passcode. | {
"text": "I lost my passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.9997623562812805
},
{
"label": "POSITIVE",
"score": 0.0002376393531449139
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account?? | {
"text": "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??"
} | [
{
"label": "NEGATIVE",
"score": 0.9980922341346741
},
{
"label": "POSITIVE",
"score": 0.0019078119657933712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What is the number of transactions for one disposable card? | {
"text": "What is the number of transactions for one disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985080361366272
},
{
"label": "POSITIVE",
"score": 0.001491984585300088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
why did i get declined transfer | {
"text": "why did i get declined transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9923608899116516
},
{
"label": "POSITIVE",
"score": 0.0076391687616705894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
How long will it take to transfer something to China urgently? | {
"text": "How long will it take to transfer something to China urgently?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985609650611877
},
{
"label": "POSITIVE",
"score": 0.0014390023425221443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Do you know how to change my card PIN? | {
"text": "Do you know how to change my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982379674911499
},
{
"label": "POSITIVE",
"score": 0.0017619821010157466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I have not received a refund. | {
"text": "I have not received a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.999267041683197
},
{
"label": "POSITIVE",
"score": 0.0007329491782002151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How long does a transfer transaction take? | {
"text": "How long does a transfer transaction take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987216591835022
},
{
"label": "POSITIVE",
"score": 0.0012783025158569217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Is there an option to top up with a cheque? | {
"text": "Is there an option to top up with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969383478164673
},
{
"label": "POSITIVE",
"score": 0.0030616200529038906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Can you tell me how I would go about learning where my funds came from? | {
"text": "Can you tell me how I would go about learning where my funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9623262882232666
},
{
"label": "POSITIVE",
"score": 0.03767366707324982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Can you tell me how to get my card on the app? | {
"text": "Can you tell me how to get my card on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989113807678223
},
{
"label": "POSITIVE",
"score": 0.0010885761585086584
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why did you charge me extra for withdrawing money? | {
"text": "Why did you charge me extra for withdrawing money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989964365959167
},
{
"label": "POSITIVE",
"score": 0.0010035736486315727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
There's a payment with my card that I definitely didn't create. I don't know anyone by that name. | {
"text": "There's a payment with my card that I definitely didn't create. I don't know anyone by that name."
} | [
{
"label": "NEGATIVE",
"score": 0.9980567097663879
},
{
"label": "POSITIVE",
"score": 0.0019433080451563
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Where do I go for a refund? | {
"text": "Where do I go for a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985336065292358
},
{
"label": "POSITIVE",
"score": 0.001466436660848558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Where do I go to edit my personal details on my account? | {
"text": "Where do I go to edit my personal details on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993594288825989
},
{
"label": "POSITIVE",
"score": 0.0006405607564374804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
You can activate your card in a few seconds by going to account, hitting activate, and just following the directions. | {
"text": "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions."
} | [
{
"label": "NEGATIVE",
"score": 0.9688894748687744
},
{
"label": "POSITIVE",
"score": 0.031110605224967003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
What do I do if I already had a card with you guys? | {
"text": "What do I do if I already had a card with you guys?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992910623550415
},
{
"label": "POSITIVE",
"score": 0.0007088545244187117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I didn't want to make a transaction, I want to revert it | {
"text": "I didn't want to make a transaction, I want to revert it"
} | [
{
"label": "NEGATIVE",
"score": 0.9996557235717773
},
{
"label": "POSITIVE",
"score": 0.0003442579472903162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Where are the ATMs that accept this card? | {
"text": "Where are the ATMs that accept this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987439513206482
},
{
"label": "POSITIVE",
"score": 0.0012560604372993112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Are there any restrictions to where I can use my card? | {
"text": "Are there any restrictions to where I can use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982060194015503
},
{
"label": "POSITIVE",
"score": 0.001793917384929955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I would like to exchange currencies on the app. How do I do this? | {
"text": "I would like to exchange currencies on the app. How do I do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954978227615356
},
{
"label": "POSITIVE",
"score": 0.004502190742641687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me. | {
"text": "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me."
} | [
{
"label": "NEGATIVE",
"score": 0.996507465839386
},
{
"label": "POSITIVE",
"score": 0.003492459887638688
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How do I cancel a purchase? | {
"text": "How do I cancel a purchase?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995697140693665
},
{
"label": "POSITIVE",
"score": 0.00043029041262343526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
What countries do your accounts send and receive to? | {
"text": "What countries do your accounts send and receive to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9940714240074158
},
{
"label": "POSITIVE",
"score": 0.005928618833422661
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I didn't get the correct amount of money from the ATM machine | {
"text": "I didn't get the correct amount of money from the ATM machine"
} | [
{
"label": "NEGATIVE",
"score": 0.999775230884552
},
{
"label": "POSITIVE",
"score": 0.00022480980260297656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I did a transfer and was charged a fee that I shouldn't have been! | {
"text": "I did a transfer and was charged a fee that I shouldn't have been!"
} | [
{
"label": "NEGATIVE",
"score": 0.9789531230926514
},
{
"label": "POSITIVE",
"score": 0.021046936511993408
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
When will I have access to my pin number? | {
"text": "When will I have access to my pin number?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992691874504089
},
{
"label": "POSITIVE",
"score": 0.0007307863561436534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
daughter needs card, how do i add her | {
"text": "daughter needs card, how do i add her"
} | [
{
"label": "NEGATIVE",
"score": 0.965059757232666
},
{
"label": "POSITIVE",
"score": 0.03494029864668846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Your company is lame. Shut down all my account services right now. | {
"text": "Your company is lame. Shut down all my account services right now."
} | [
{
"label": "NEGATIVE",
"score": 0.9998040795326233
},
{
"label": "POSITIVE",
"score": 0.0001959700748557225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through. | {
"text": "I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through."
} | [
{
"label": "NEGATIVE",
"score": 0.9995993971824646
},
{
"label": "POSITIVE",
"score": 0.00040059370803646743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
My top-up hasn't gone through, what happened? | {
"text": "My top-up hasn't gone through, what happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954083561897278
},
{
"label": "POSITIVE",
"score": 0.00459158793091774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Are there any limits to were my card is accepted? | {
"text": "Are there any limits to were my card is accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976130723953247
},
{
"label": "POSITIVE",
"score": 0.002386914100497961
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
My credit card did not go through. Can you see if it has insufficient funds? | {
"text": "My credit card did not go through. Can you see if it has insufficient funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996877908706665
},
{
"label": "POSITIVE",
"score": 0.00031218453659676015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why did a transaction I made charge me $1? | {
"text": "Why did a transaction I made charge me $1?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989653825759888
},
{
"label": "POSITIVE",
"score": 0.001034594839438796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
The app is saying I made a withdrawl but I didn't. | {
"text": "The app is saying I made a withdrawl but I didn't."
} | [
{
"label": "NEGATIVE",
"score": 0.9934338331222534
},
{
"label": "POSITIVE",
"score": 0.006566196214407682
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I'm not seeing my cash deposit showing up in my account. | {
"text": "I'm not seeing my cash deposit showing up in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9995180368423462
},
{
"label": "POSITIVE",
"score": 0.00048193306429311633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
The cheque I sent a few days ago has not been deposited yet, what is the hold up? | {
"text": "The cheque I sent a few days ago has not been deposited yet, what is the hold up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993879795074463
},
{
"label": "POSITIVE",
"score": 0.0006120509933680296
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What is the charge for exchanging currencies? | {
"text": "What is the charge for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.994368851184845
},
{
"label": "POSITIVE",
"score": 0.005631181411445141
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Why has my top-up been returned to my account? | {
"text": "Why has my top-up been returned to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995774626731873
},
{
"label": "POSITIVE",
"score": 0.0004225191369187087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly. | {
"text": "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly."
} | [
{
"label": "NEGATIVE",
"score": 0.4576842784881592
},
{
"label": "POSITIVE",
"score": 0.5423157215118408
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account. | {
"text": "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9987099170684814
},
{
"label": "POSITIVE",
"score": 0.0012901206500828266
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I want a Mastercard, instead. | {
"text": "I want a Mastercard, instead."
} | [
{
"label": "NEGATIVE",
"score": 0.9993025064468384
},
{
"label": "POSITIVE",
"score": 0.0006974913994781673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Can you tell me how to locate my PIN? | {
"text": "Can you tell me how to locate my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986079335212708
},
{
"label": "POSITIVE",
"score": 0.0013920848723500967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I am confused about your fee structure and was disappointed to see a fee for my transfer. | {
"text": "I am confused about your fee structure and was disappointed to see a fee for my transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9994561076164246
},
{
"label": "POSITIVE",
"score": 0.0005439015803858638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible? | {
"text": "Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990116357803345
},
{
"label": "POSITIVE",
"score": 0.0009883991442620754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I need a single use card for shopping online | {
"text": "I need a single use card for shopping online"
} | [
{
"label": "NEGATIVE",
"score": 0.9991994500160217
},
{
"label": "POSITIVE",
"score": 0.0008005201234482229
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I need two cards. Is this possible? | {
"text": "I need two cards. Is this possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.991635799407959
},
{
"label": "POSITIVE",
"score": 0.008364178240299225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I looked at my statement and found a payment I and found a mistake. | {
"text": "I looked at my statement and found a payment I and found a mistake."
} | [
{
"label": "NEGATIVE",
"score": 0.9990764856338501
},
{
"label": "POSITIVE",
"score": 0.0009234766475856304
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I see a direct debit transaction in my app that I didn't make. | {
"text": "I see a direct debit transaction in my app that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9972758889198303
},
{
"label": "POSITIVE",
"score": 0.002724121091887355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How does someone else top up my account | {
"text": "How does someone else top up my account"
} | [
{
"label": "NEGATIVE",
"score": 0.998065173625946
},
{
"label": "POSITIVE",
"score": 0.0019347913330420852
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
The exchange rate for my payment last Saturday must be wrong because I was charged extra. | {
"text": "The exchange rate for my payment last Saturday must be wrong because I was charged extra."
} | [
{
"label": "NEGATIVE",
"score": 0.9987850785255432
},
{
"label": "POSITIVE",
"score": 0.0012149353278800845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Should I complete my security verification before I can use my account? | {
"text": "Should I complete my security verification before I can use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996392726898193
},
{
"label": "POSITIVE",
"score": 0.0003606659884098917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Can you tell me the names of the fiat currencies that I can use at your institution? | {
"text": "Can you tell me the names of the fiat currencies that I can use at your institution?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980321526527405
},
{
"label": "POSITIVE",
"score": 0.0019678976386785507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
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