text
stringlengths
13
409
inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok
{ "text": "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok" }
[ { "label": "NEGATIVE", "score": 0.9995255470275879 }, { "label": "POSITIVE", "score": 0.00047447989345528185 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I think my passcode was changed
{ "text": "I think my passcode was changed" }
[ { "label": "NEGATIVE", "score": 0.9989588260650635 }, { "label": "POSITIVE", "score": 0.00104117626324296 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
I want my card frozen right away. Money was taken out in an odd location I have never heard of.
{ "text": "I want my card frozen right away. Money was taken out in an odd location I have never heard of." }
[ { "label": "NEGATIVE", "score": 0.9988347887992859 }, { "label": "POSITIVE", "score": 0.0011652818648144603 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?
{ "text": "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?" }
[ { "label": "NEGATIVE", "score": 0.9994300007820129 }, { "label": "POSITIVE", "score": 0.0005700304172933102 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
How do I know where my funds come from?
{ "text": "How do I know where my funds come from?" }
[ { "label": "NEGATIVE", "score": 0.999333918094635 }, { "label": "POSITIVE", "score": 0.0006660030921921134 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
How do I discontinue my account?
{ "text": "How do I discontinue my account?" }
[ { "label": "NEGATIVE", "score": 0.9990547299385071 }, { "label": "POSITIVE", "score": 0.000945215520914644 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
Will there be any fees for top ups?
{ "text": "Will there be any fees for top ups?" }
[ { "label": "NEGATIVE", "score": 0.9978717565536499 }, { "label": "POSITIVE", "score": 0.0021282355301082134 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
Can i get payed through this system?
{ "text": "Can i get payed through this system?" }
[ { "label": "NEGATIVE", "score": 0.999235987663269 }, { "label": "POSITIVE", "score": 0.0007640499388799071 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright.
{ "text": "I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright." }
[ { "label": "NEGATIVE", "score": 0.05005085468292236 }, { "label": "POSITIVE", "score": 0.9499492049217224 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
It's been a week since you sent my card and I still don't have it.
{ "text": "It's been a week since you sent my card and I still don't have it." }
[ { "label": "NEGATIVE", "score": 0.9994534850120544 }, { "label": "POSITIVE", "score": 0.0005464912974275649 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
How many payments can I make using a virtual card?
{ "text": "How many payments can I make using a virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9978461265563965 }, { "label": "POSITIVE", "score": 0.0021539214067161083 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
I already have an account. Why can't I use it unless my identity is verified?
{ "text": "I already have an account. Why can't I use it unless my identity is verified?" }
[ { "label": "NEGATIVE", "score": 0.998869001865387 }, { "label": "POSITIVE", "score": 0.0011309427209198475 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
Why was my transfer charged a fee?
{ "text": "Why was my transfer charged a fee?" }
[ { "label": "NEGATIVE", "score": 0.9987001419067383 }, { "label": "POSITIVE", "score": 0.0012998497113585472 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Are these cards available in europe?
{ "text": "Are these cards available in europe?" }
[ { "label": "NEGATIVE", "score": 0.988335132598877 }, { "label": "POSITIVE", "score": 0.011664923280477524 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.
{ "text": "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending." }
[ { "label": "NEGATIVE", "score": 0.98459792137146 }, { "label": "POSITIVE", "score": 0.015402032993733883 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Can I top up?
{ "text": "Can I top up?" }
[ { "label": "NEGATIVE", "score": 0.004380335099995136 }, { "label": "POSITIVE", "score": 0.9956195950508118 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem
{ "text": "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem" }
[ { "label": "NEGATIVE", "score": 0.9990166425704956 }, { "label": "POSITIVE", "score": 0.0009833879303187132 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Why is your exchange rate so bad?
{ "text": "Why is your exchange rate so bad?" }
[ { "label": "NEGATIVE", "score": 0.9997861981391907 }, { "label": "POSITIVE", "score": 0.0002138290146831423 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
I took out money and there is a fee. Why?
{ "text": "I took out money and there is a fee. Why?" }
[ { "label": "NEGATIVE", "score": 0.9961353540420532 }, { "label": "POSITIVE", "score": 0.003864698112010956 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
How long will it take for the money to reach my account?
{ "text": "How long will it take for the money to reach my account?" }
[ { "label": "NEGATIVE", "score": 0.999393105506897 }, { "label": "POSITIVE", "score": 0.0006069292430765927 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
My identity hasn't been verified. Can I use my account?
{ "text": "My identity hasn't been verified. Can I use my account?" }
[ { "label": "NEGATIVE", "score": 0.9995818734169006 }, { "label": "POSITIVE", "score": 0.0004181811527814716 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
What fees do you charge for the standard card?
{ "text": "What fees do you charge for the standard card?" }
[ { "label": "NEGATIVE", "score": 0.9959238767623901 }, { "label": "POSITIVE", "score": 0.004076133947819471 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
Everytime I try to prove my identity it won't let me.
{ "text": "Everytime I try to prove my identity it won't let me." }
[ { "label": "NEGATIVE", "score": 0.6795293688774109 }, { "label": "POSITIVE", "score": 0.3204706013202667 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
What do I do if my card has been lost or stolen?
{ "text": "What do I do if my card has been lost or stolen?" }
[ { "label": "NEGATIVE", "score": 0.9991711378097534 }, { "label": "POSITIVE", "score": 0.0008288922836072743 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
I'm going to cancel a purchase.
{ "text": "I'm going to cancel a purchase." }
[ { "label": "NEGATIVE", "score": 0.9997324347496033 }, { "label": "POSITIVE", "score": 0.00026759455795399845 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
My transfer hasn't arrived
{ "text": "My transfer hasn't arrived" }
[ { "label": "NEGATIVE", "score": 0.9991695880889893 }, { "label": "POSITIVE", "score": 0.0008304327493533492 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.
{ "text": "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked." }
[ { "label": "NEGATIVE", "score": 0.5472326278686523 }, { "label": "POSITIVE", "score": 0.4527673125267029 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
Can someone help me unblock my pin?
{ "text": "Can someone help me unblock my pin?" }
[ { "label": "NEGATIVE", "score": 0.9991193413734436 }, { "label": "POSITIVE", "score": 0.0008806090918369591 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
How do I link one of your card that I already have?
{ "text": "How do I link one of your card that I already have?" }
[ { "label": "NEGATIVE", "score": 0.9969923496246338 }, { "label": "POSITIVE", "score": 0.0030076326802372932 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
My identity verification didn't work
{ "text": "My identity verification didn't work" }
[ { "label": "NEGATIVE", "score": 0.9997878670692444 }, { "label": "POSITIVE", "score": 0.00021212529100012034 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
Could not complete transfer, states 'declined'
{ "text": "Could not complete transfer, states 'declined'" }
[ { "label": "NEGATIVE", "score": 0.9989446997642517 }, { "label": "POSITIVE", "score": 0.0010553710162639618 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Reasons for top up cancellation.
{ "text": "Reasons for top up cancellation." }
[ { "label": "NEGATIVE", "score": 0.9989822506904602 }, { "label": "POSITIVE", "score": 0.0010176701471209526 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I wanted to top up my account and it doesn't look like it worked
{ "text": "I wanted to top up my account and it doesn't look like it worked" }
[ { "label": "NEGATIVE", "score": 0.9997324347496033 }, { "label": "POSITIVE", "score": 0.0002676073054317385 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
What do I need to do to correct this failed transfer?
{ "text": "What do I need to do to correct this failed transfer?" }
[ { "label": "NEGATIVE", "score": 0.999723494052887 }, { "label": "POSITIVE", "score": 0.00027648088871501386 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Why was I charged an extra fee when doing a transfer?
{ "text": "Why was I charged an extra fee when doing a transfer?" }
[ { "label": "NEGATIVE", "score": 0.9978456497192383 }, { "label": "POSITIVE", "score": 0.0021543775219470263 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
My funds must be verified
{ "text": "My funds must be verified" }
[ { "label": "NEGATIVE", "score": 0.9711771607398987 }, { "label": "POSITIVE", "score": 0.028822816908359528 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
When will my transfer move from pending to confirmed?
{ "text": "When will my transfer move from pending to confirmed?" }
[ { "label": "NEGATIVE", "score": 0.9970002770423889 }, { "label": "POSITIVE", "score": 0.002999658929184079 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Some cash withdrawal that I didn't make showed up in the app.
{ "text": "Some cash withdrawal that I didn't make showed up in the app." }
[ { "label": "NEGATIVE", "score": 0.9988364577293396 }, { "label": "POSITIVE", "score": 0.001163609093055129 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Why is my payment in pending status?
{ "text": "Why is my payment in pending status?" }
[ { "label": "NEGATIVE", "score": 0.9983571171760559 }, { "label": "POSITIVE", "score": 0.001642828225158155 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
Can you help me to quickly cancel a transaction I accidentally did to the wrong account?
{ "text": "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?" }
[ { "label": "NEGATIVE", "score": 0.9997201561927795 }, { "label": "POSITIVE", "score": 0.00027981612947769463 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
I attempted a transfer, but it failed.
{ "text": "I attempted a transfer, but it failed." }
[ { "label": "NEGATIVE", "score": 0.9993720650672913 }, { "label": "POSITIVE", "score": 0.0006279096705839038 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Can you let me know why my cash withdrawal is still pending?
{ "text": "Can you let me know why my cash withdrawal is still pending?" }
[ { "label": "NEGATIVE", "score": 0.9993669390678406 }, { "label": "POSITIVE", "score": 0.0006331106415018439 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?
{ "text": "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?" }
[ { "label": "NEGATIVE", "score": 0.9996778964996338 }, { "label": "POSITIVE", "score": 0.00032215844839811325 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?
{ "text": "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?" }
[ { "label": "NEGATIVE", "score": 0.9992374181747437 }, { "label": "POSITIVE", "score": 0.0007625434664078057 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
How do I complete the ID check?
{ "text": "How do I complete the ID check?" }
[ { "label": "NEGATIVE", "score": 0.9986107349395752 }, { "label": "POSITIVE", "score": 0.00138925074134022 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.
{ "text": "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more." }
[ { "label": "NEGATIVE", "score": 0.9102195501327515 }, { "label": "POSITIVE", "score": 0.08978042751550674 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
{ "text": "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?" }
[ { "label": "NEGATIVE", "score": 0.9984387755393982 }, { "label": "POSITIVE", "score": 0.0015611700946465135 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I see a direct debit that I didn't authorize
{ "text": "I see a direct debit that I didn't authorize" }
[ { "label": "NEGATIVE", "score": 0.9844927787780762 }, { "label": "POSITIVE", "score": 0.015507237985730171 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Why can't my ID be verified?
{ "text": "Why can't my ID be verified?" }
[ { "label": "NEGATIVE", "score": 0.9991418123245239 }, { "label": "POSITIVE", "score": 0.0008581781876273453 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
where exactly does money come from
{ "text": "where exactly does money come from" }
[ { "label": "NEGATIVE", "score": 0.9970815777778625 }, { "label": "POSITIVE", "score": 0.002918379381299019 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
My card doesn't work when I use it.
{ "text": "My card doesn't work when I use it." }
[ { "label": "NEGATIVE", "score": 0.9997233748435974 }, { "label": "POSITIVE", "score": 0.00027657317696139216 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Who can have access to top up my account?
{ "text": "Who can have access to top up my account?" }
[ { "label": "NEGATIVE", "score": 0.9982505440711975 }, { "label": "POSITIVE", "score": 0.0017494137864559889 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
What type of card will I receive?
{ "text": "What type of card will I receive?" }
[ { "label": "NEGATIVE", "score": 0.9861305356025696 }, { "label": "POSITIVE", "score": 0.01386947650462389 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.
{ "text": "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge." }
[ { "label": "NEGATIVE", "score": 0.9990124702453613 }, { "label": "POSITIVE", "score": 0.0009875633986666799 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
My credit card transaction was declined for a loan payment. Can you tell me why?
{ "text": "My credit card transaction was declined for a loan payment. Can you tell me why?" }
[ { "label": "NEGATIVE", "score": 0.9992110729217529 }, { "label": "POSITIVE", "score": 0.0007889064727351069 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
What do I do if my PIN was blocked?
{ "text": "What do I do if my PIN was blocked?" }
[ { "label": "NEGATIVE", "score": 0.9992530941963196 }, { "label": "POSITIVE", "score": 0.0007468280382454395 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?
{ "text": "Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?" }
[ { "label": "NEGATIVE", "score": 0.9992996454238892 }, { "label": "POSITIVE", "score": 0.000700324191711843 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.
{ "text": "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about." }
[ { "label": "NEGATIVE", "score": 0.9972780346870422 }, { "label": "POSITIVE", "score": 0.0027220132760703564 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
How long will my transfer be pending for?
{ "text": "How long will my transfer be pending for?" }
[ { "label": "NEGATIVE", "score": 0.9976769089698792 }, { "label": "POSITIVE", "score": 0.002323058433830738 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Does it cost money to top up?
{ "text": "Does it cost money to top up?" }
[ { "label": "NEGATIVE", "score": 0.9984467625617981 }, { "label": "POSITIVE", "score": 0.0015532270772382617 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
What forms of payment do you accept?
{ "text": "What forms of payment do you accept?" }
[ { "label": "NEGATIVE", "score": 0.9608434438705444 }, { "label": "POSITIVE", "score": 0.03915656358003616 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.
{ "text": "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please." }
[ { "label": "NEGATIVE", "score": 0.9912202954292297 }, { "label": "POSITIVE", "score": 0.008779693394899368 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Why was I not able to take cash from the ATM?
{ "text": "Why was I not able to take cash from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9995286464691162 }, { "label": "POSITIVE", "score": 0.0004714188107755035 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
My cash transaction isn't showing on my receipt
{ "text": "My cash transaction isn't showing on my receipt" }
[ { "label": "NEGATIVE", "score": 0.999160647392273 }, { "label": "POSITIVE", "score": 0.0008394191390834749 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
Why is my refund not showing up on the statement?
{ "text": "Why is my refund not showing up on the statement?" }
[ { "label": "NEGATIVE", "score": 0.999546468257904 }, { "label": "POSITIVE", "score": 0.0004535288899205625 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
What are the fiat currencies used?
{ "text": "What are the fiat currencies used?" }
[ { "label": "NEGATIVE", "score": 0.998980700969696 }, { "label": "POSITIVE", "score": 0.0010193120688199997 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
What currency can I use to pay for a top up?
{ "text": "What currency can I use to pay for a top up?" }
[ { "label": "NEGATIVE", "score": 0.9979464411735535 }, { "label": "POSITIVE", "score": 0.002053603995591402 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.
{ "text": "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please." }
[ { "label": "NEGATIVE", "score": 0.9994791150093079 }, { "label": "POSITIVE", "score": 0.000520960777066648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
What are the uses for disposable cards?
{ "text": "What are the uses for disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.999049723148346 }, { "label": "POSITIVE", "score": 0.0009502513566985726 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
where do I top up my google pay?
{ "text": "where do I top up my google pay?" }
[ { "label": "NEGATIVE", "score": 0.999182403087616 }, { "label": "POSITIVE", "score": 0.0008175931288860738 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?
{ "text": "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?" }
[ { "label": "NEGATIVE", "score": 0.9996198415756226 }, { "label": "POSITIVE", "score": 0.00038012437289580703 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Can I exchange my money for EUR?
{ "text": "Can I exchange my money for EUR?" }
[ { "label": "NEGATIVE", "score": 0.9986467957496643 }, { "label": "POSITIVE", "score": 0.0013532651355490088 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
Where is my money transfer?
{ "text": "Where is my money transfer?" }
[ { "label": "NEGATIVE", "score": 0.999333918094635 }, { "label": "POSITIVE", "score": 0.0006660862709395587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Can you tell me why my transfer is pending still?
{ "text": "Can you tell me why my transfer is pending still?" }
[ { "label": "NEGATIVE", "score": 0.9991093277931213 }, { "label": "POSITIVE", "score": 0.000890656840056181 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
what are weekend rates for getting cash
{ "text": "what are weekend rates for getting cash" }
[ { "label": "NEGATIVE", "score": 0.9600483775138855 }, { "label": "POSITIVE", "score": 0.03995167464017868 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
I can't get cash from the ATM!
{ "text": "I can't get cash from the ATM!" }
[ { "label": "NEGATIVE", "score": 0.9992467164993286 }, { "label": "POSITIVE", "score": 0.0007533097523264587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
There was a charge applied when I used my card.
{ "text": "There was a charge applied when I used my card." }
[ { "label": "NEGATIVE", "score": 0.9886250495910645 }, { "label": "POSITIVE", "score": 0.01137497741729021 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
I haven't used my card all day but there is a payment showing in the app. Please cancel it!
{ "text": "I haven't used my card all day but there is a payment showing in the app. Please cancel it!" }
[ { "label": "NEGATIVE", "score": 0.9991846680641174 }, { "label": "POSITIVE", "score": 0.000815376581158489 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I need to update my phone number.
{ "text": "I need to update my phone number." }
[ { "label": "NEGATIVE", "score": 0.9995177984237671 }, { "label": "POSITIVE", "score": 0.00048221429460681975 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
How can I top up with my apple watch?
{ "text": "How can I top up with my apple watch?" }
[ { "label": "NEGATIVE", "score": 0.9855872392654419 }, { "label": "POSITIVE", "score": 0.014412812888622284 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
A shop I go to didn't let me pay.
{ "text": "A shop I go to didn't let me pay." }
[ { "label": "NEGATIVE", "score": 0.9991163611412048 }, { "label": "POSITIVE", "score": 0.0008836055058054626 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Can I use this app for both USD and GBP?
{ "text": "Can I use this app for both USD and GBP?" }
[ { "label": "NEGATIVE", "score": 0.9966346621513367 }, { "label": "POSITIVE", "score": 0.003365384181961417 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
In what increments can I top-up my card?
{ "text": "In what increments can I top-up my card?" }
[ { "label": "NEGATIVE", "score": 0.9988574981689453 }, { "label": "POSITIVE", "score": 0.0011425224365666509 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
What is the process when my card is due to expire?
{ "text": "What is the process when my card is due to expire?" }
[ { "label": "NEGATIVE", "score": 0.9976007342338562 }, { "label": "POSITIVE", "score": 0.002399318153038621 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
It won't let me prove my identity.
{ "text": "It won't let me prove my identity." }
[ { "label": "NEGATIVE", "score": 0.9985692501068115 }, { "label": "POSITIVE", "score": 0.0014307232340797782 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
Why is it required to verify my identity?
{ "text": "Why is it required to verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9970933198928833 }, { "label": "POSITIVE", "score": 0.002906658686697483 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
What's the limit for auto top-up?
{ "text": "What's the limit for auto top-up?" }
[ { "label": "NEGATIVE", "score": 0.9915874600410461 }, { "label": "POSITIVE", "score": 0.00841247197240591 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
My card failed to work when I was shopping in a store
{ "text": "My card failed to work when I was shopping in a store" }
[ { "label": "NEGATIVE", "score": 0.9997637867927551 }, { "label": "POSITIVE", "score": 0.00023620449064765126 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Is there a way for me to check my balance?
{ "text": "Is there a way for me to check my balance?" }
[ { "label": "NEGATIVE", "score": 0.9994426369667053 }, { "label": "POSITIVE", "score": 0.0005573018570430577 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
I did not charge my account for that transaction. That's an error.
{ "text": "I did not charge my account for that transaction. That's an error." }
[ { "label": "NEGATIVE", "score": 0.9988142251968384 }, { "label": "POSITIVE", "score": 0.0011858128709718585 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
The currency exchange rate was wrong for a purchase I made.
{ "text": "The currency exchange rate was wrong for a purchase I made." }
[ { "label": "NEGATIVE", "score": 0.999683141708374 }, { "label": "POSITIVE", "score": 0.0003168577386531979 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Can I see the source of my available money?
{ "text": "Can I see the source of my available money?" }
[ { "label": "NEGATIVE", "score": 0.9985377788543701 }, { "label": "POSITIVE", "score": 0.0014622609596699476 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
Do you charge a fee for topping up a card?
{ "text": "Do you charge a fee for topping up a card?" }
[ { "label": "NEGATIVE", "score": 0.9895395636558533 }, { "label": "POSITIVE", "score": 0.010460389778017998 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
Card payment is showing as pending
{ "text": "Card payment is showing as pending" }
[ { "label": "NEGATIVE", "score": 0.9594588279724121 }, { "label": "POSITIVE", "score": 0.04054122418165207 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
What do you need my identity details for?
{ "text": "What do you need my identity details for?" }
[ { "label": "NEGATIVE", "score": 0.9977732300758362 }, { "label": "POSITIVE", "score": 0.0022267468739300966 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
How many disposable cards can you own?
{ "text": "How many disposable cards can you own?" }
[ { "label": "NEGATIVE", "score": 0.9995487332344055 }, { "label": "POSITIVE", "score": 0.0004512867599260062 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
How do I go about getting hold of a virtual card?
{ "text": "How do I go about getting hold of a virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9981010556221008 }, { "label": "POSITIVE", "score": 0.0018989969976246357 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
Can I add other people to my account, so they can top up?
{ "text": "Can I add other people to my account, so they can top up?" }
[ { "label": "NEGATIVE", "score": 0.9987813830375671 }, { "label": "POSITIVE", "score": 0.0012185925152152777 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
Is it possible to get a real card?
{ "text": "Is it possible to get a real card?" }
[ { "label": "NEGATIVE", "score": 0.9971740245819092 }, { "label": "POSITIVE", "score": 0.0028259174432605505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
Is there an age limit to open an account
{ "text": "Is there an age limit to open an account" }
[ { "label": "NEGATIVE", "score": 0.9738606810569763 }, { "label": "POSITIVE", "score": 0.026139361783862114 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null