text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
I'm supposed to have a refund but it isn't there | {
"text": "I'm supposed to have a refund but it isn't there"
} | [
{
"label": "NEGATIVE",
"score": 0.9992088675498962
},
{
"label": "POSITIVE",
"score": 0.0007912125438451767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I went to top up my card and it was cancelled. | {
"text": "I went to top up my card and it was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9996681213378906
},
{
"label": "POSITIVE",
"score": 0.0003318390517961234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
what I need to verify my account | {
"text": "what I need to verify my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9926456212997437
},
{
"label": "POSITIVE",
"score": 0.007354385685175657
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
My cash withdrawal was short. | {
"text": "My cash withdrawal was short."
} | [
{
"label": "NEGATIVE",
"score": 0.9991281628608704
},
{
"label": "POSITIVE",
"score": 0.0008718984900042415
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why is the payment on my card still pending? | {
"text": "Why is the payment on my card still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.999165415763855
},
{
"label": "POSITIVE",
"score": 0.0008346443646587431
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
There is a charge I don't recognize. | {
"text": "There is a charge I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9644829630851746
},
{
"label": "POSITIVE",
"score": 0.035517044365406036
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Where do I order a disposable virtual card? | {
"text": "Where do I order a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999485969543457
},
{
"label": "POSITIVE",
"score": 0.0005140476278029382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I want to get a Visa and Mastercard, is it possible to get both from you? | {
"text": "I want to get a Visa and Mastercard, is it possible to get both from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9933457374572754
},
{
"label": "POSITIVE",
"score": 0.006654299329966307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem? | {
"text": "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985937476158142
},
{
"label": "POSITIVE",
"score": 0.0014061974361538887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What is your check-cashing policy? | {
"text": "What is your check-cashing policy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983487129211426
},
{
"label": "POSITIVE",
"score": 0.0016512805595993996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
From what countries can I use an account? | {
"text": "From what countries can I use an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977157115936279
},
{
"label": "POSITIVE",
"score": 0.0022843307815492153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Money was taken out without my consent, | {
"text": "Money was taken out without my consent,"
} | [
{
"label": "NEGATIVE",
"score": 0.9992210865020752
},
{
"label": "POSITIVE",
"score": 0.0007788860821165144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can you tell me the cost of a transfer? | {
"text": "Can you tell me the cost of a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982808828353882
},
{
"label": "POSITIVE",
"score": 0.0017191291553899646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I can't add any more money. | {
"text": "I can't add any more money."
} | [
{
"label": "NEGATIVE",
"score": 0.99949049949646
},
{
"label": "POSITIVE",
"score": 0.0005095103988423944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet. | {
"text": "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992431402206421
},
{
"label": "POSITIVE",
"score": 0.0007569275330752134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I can't find the top-up card verification code. | {
"text": "I can't find the top-up card verification code."
} | [
{
"label": "NEGATIVE",
"score": 0.999570906162262
},
{
"label": "POSITIVE",
"score": 0.00042912299977615476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually? | {
"text": "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981239438056946
},
{
"label": "POSITIVE",
"score": 0.001876013120636344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I have not received a refund. | {
"text": "I have not received a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.999267041683197
},
{
"label": "POSITIVE",
"score": 0.0007329491782002151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
is there a fee for swift transfer | {
"text": "is there a fee for swift transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9421090483665466
},
{
"label": "POSITIVE",
"score": 0.057890892028808594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through? | {
"text": "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997416138648987
},
{
"label": "POSITIVE",
"score": 0.00025840228772722185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Can you help me activate my card | {
"text": "Can you help me activate my card"
} | [
{
"label": "NEGATIVE",
"score": 0.0684133991599083
},
{
"label": "POSITIVE",
"score": 0.9315866231918335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Where do I go to add a new card? | {
"text": "Where do I go to add a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979217648506165
},
{
"label": "POSITIVE",
"score": 0.0020783136133104563
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Where can I edit personal details? | {
"text": "Where can I edit personal details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994906187057495
},
{
"label": "POSITIVE",
"score": 0.0005093251820653677
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money. | {
"text": "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money."
} | [
{
"label": "NEGATIVE",
"score": 0.9991108775138855
},
{
"label": "POSITIVE",
"score": 0.0008891192264854908
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I don't recognize some transactions. Is someone else using it? | {
"text": "I don't recognize some transactions. Is someone else using it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995397329330444
},
{
"label": "POSITIVE",
"score": 0.0004602712288033217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee? | {
"text": "Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969775676727295
},
{
"label": "POSITIVE",
"score": 0.0030224851798266172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can you send me more cards for my account? | {
"text": "Can you send me more cards for my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986793398857117
},
{
"label": "POSITIVE",
"score": 0.0013206418370828032
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
My card is going to expire, what do I do? | {
"text": "My card is going to expire, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9884013533592224
},
{
"label": "POSITIVE",
"score": 0.011598562821745872
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What type of card can I use to top up? | {
"text": "What type of card can I use to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938150644302368
},
{
"label": "POSITIVE",
"score": 0.006184907164424658
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I received my new card. Where is it in the app? | {
"text": "I received my new card. Where is it in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991200566291809
},
{
"label": "POSITIVE",
"score": 0.0008799650240689516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
phone is gone, dont want others to access account information | {
"text": "phone is gone, dont want others to access account information"
} | [
{
"label": "NEGATIVE",
"score": 0.9995517134666443
},
{
"label": "POSITIVE",
"score": 0.0004482764925342053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
What does the €1 fee mean? | {
"text": "What does the €1 fee mean?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929666519165039
},
{
"label": "POSITIVE",
"score": 0.007033308502286673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
On a card top-up, where can I verify? | {
"text": "On a card top-up, where can I verify?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970990419387817
},
{
"label": "POSITIVE",
"score": 0.002900930354371667
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes? | {
"text": "I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995984435081482
},
{
"label": "POSITIVE",
"score": 0.00040158189949579537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What other currencies can I hang onto? | {
"text": "What other currencies can I hang onto?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954062700271606
},
{
"label": "POSITIVE",
"score": 0.004593735095113516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I entered the pin incorrectly too many times and now it is blocked. Can you help? | {
"text": "I entered the pin incorrectly too many times and now it is blocked. Can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997001886367798
},
{
"label": "POSITIVE",
"score": 0.00029981578700244427
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Why do I have to give you my drivers license | {
"text": "Why do I have to give you my drivers license"
} | [
{
"label": "NEGATIVE",
"score": 0.9986586570739746
},
{
"label": "POSITIVE",
"score": 0.0013412786647677422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Why is the transfer still pending? Can I do something? | {
"text": "Why is the transfer still pending? Can I do something?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991637468338013
},
{
"label": "POSITIVE",
"score": 0.0008362264488823712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Why would a transfer to a beneficiary not go through? | {
"text": "Why would a transfer to a beneficiary not go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977931976318359
},
{
"label": "POSITIVE",
"score": 0.002206790028139949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I cannot find my refund on my statement. | {
"text": "I cannot find my refund on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9994387030601501
},
{
"label": "POSITIVE",
"score": 0.0005613032262772322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Help! The app has an ATM withdrawl that I didn't make. | {
"text": "Help! The app has an ATM withdrawl that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9971842169761658
},
{
"label": "POSITIVE",
"score": 0.0028157213237136602
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Do you charge for transfers? | {
"text": "Do you charge for transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9839074611663818
},
{
"label": "POSITIVE",
"score": 0.016092605888843536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Can you tell me where can change my PIN? | {
"text": "Can you tell me where can change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995858073234558
},
{
"label": "POSITIVE",
"score": 0.0004142116231378168
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Your exchange rate was off. I was charged extra on my payment that I made last Saturday. | {
"text": "Your exchange rate was off. I was charged extra on my payment that I made last Saturday."
} | [
{
"label": "NEGATIVE",
"score": 0.9975612163543701
},
{
"label": "POSITIVE",
"score": 0.002438826020807028
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I returned an item but don't see it on my account? | {
"text": "I returned an item but don't see it on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989364743232727
},
{
"label": "POSITIVE",
"score": 0.0010634732898324728
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
There has been a charge pending on my account statement that I can't figue out it's for a dollar. | {
"text": "There has been a charge pending on my account statement that I can't figue out it's for a dollar."
} | [
{
"label": "NEGATIVE",
"score": 0.9912346601486206
},
{
"label": "POSITIVE",
"score": 0.008765327744185925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why would the app revert my payment? | {
"text": "Why would the app revert my payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.998609185218811
},
{
"label": "POSITIVE",
"score": 0.0013907704269513488
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Explain pending transactions. | {
"text": "Explain pending transactions."
} | [
{
"label": "NEGATIVE",
"score": 0.3711855709552765
},
{
"label": "POSITIVE",
"score": 0.6288143992424011
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
What is the purpose for verifying my identity? | {
"text": "What is the purpose for verifying my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991457462310791
},
{
"label": "POSITIVE",
"score": 0.000854258076287806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
is there a way i can see source of money? | {
"text": "is there a way i can see source of money?"
} | [
{
"label": "NEGATIVE",
"score": 0.998927652835846
},
{
"label": "POSITIVE",
"score": 0.0010723666055127978
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
When I got my cash, the amount was not what it should have been, based on the exchange rate. | {
"text": "When I got my cash, the amount was not what it should have been, based on the exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9996942281723022
},
{
"label": "POSITIVE",
"score": 0.0003057526482734829
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
need to know if there is a maximum i can top up | {
"text": "need to know if there is a maximum i can top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9734628796577454
},
{
"label": "POSITIVE",
"score": 0.02653716504573822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How long does it take for a purchase to go from pending to authorised? | {
"text": "How long does it take for a purchase to go from pending to authorised?"
} | [
{
"label": "NEGATIVE",
"score": 0.999032735824585
},
{
"label": "POSITIVE",
"score": 0.0009672513697296381
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How high is the exchange fee? | {
"text": "How high is the exchange fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953705668449402
},
{
"label": "POSITIVE",
"score": 0.004629454575479031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I sent money and the recipient has not received their money after two weeks. | {
"text": "I sent money and the recipient has not received their money after two weeks."
} | [
{
"label": "NEGATIVE",
"score": 0.9974992871284485
},
{
"label": "POSITIVE",
"score": 0.0025007606018334627
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I have not seen any changes in my account balance(s) after making a transfer. | {
"text": "I have not seen any changes in my account balance(s) after making a transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9979877471923828
},
{
"label": "POSITIVE",
"score": 0.002012303564697504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What should I do if I think that someone might be using me card? | {
"text": "What should I do if I think that someone might be using me card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994070529937744
},
{
"label": "POSITIVE",
"score": 0.0005929438630118966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Activate my card | {
"text": "Activate my card"
} | [
{
"label": "NEGATIVE",
"score": 0.009771005250513554
},
{
"label": "POSITIVE",
"score": 0.9902290105819702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
What ATMs accept my card? | {
"text": "What ATMs accept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949281215667725
},
{
"label": "POSITIVE",
"score": 0.005071844439953566
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I exchanged cash when traveling and the rate was incorrect. | {
"text": "I exchanged cash when traveling and the rate was incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.99866783618927
},
{
"label": "POSITIVE",
"score": 0.0013322168961167336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why is it taking so long for a transfer to complete! | {
"text": "Why is it taking so long for a transfer to complete!"
} | [
{
"label": "NEGATIVE",
"score": 0.9982859492301941
},
{
"label": "POSITIVE",
"score": 0.0017140548443421721
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
My transfer seems to be too expensive. | {
"text": "My transfer seems to be too expensive."
} | [
{
"label": "NEGATIVE",
"score": 0.9997891783714294
},
{
"label": "POSITIVE",
"score": 0.00021088325593154877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I can't get the card itself to work. | {
"text": "I can't get the card itself to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997556805610657
},
{
"label": "POSITIVE",
"score": 0.00024430034682154655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Supported countries | {
"text": "Supported countries"
} | [
{
"label": "NEGATIVE",
"score": 0.0005929120234213769
},
{
"label": "POSITIVE",
"score": 0.9994070529937744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Can I order a new card with the app? | {
"text": "Can I order a new card with the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984288811683655
},
{
"label": "POSITIVE",
"score": 0.0015710366424173117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I got less cash than what I specified for through the ATM. | {
"text": "I got less cash than what I specified for through the ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.998775064945221
},
{
"label": "POSITIVE",
"score": 0.001224903971888125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What will happen after my card expires? | {
"text": "What will happen after my card expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972543120384216
},
{
"label": "POSITIVE",
"score": 0.0027457228861749172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Where is a Mastercard ATM? | {
"text": "Where is a Mastercard ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990758895874023
},
{
"label": "POSITIVE",
"score": 0.0009240640792995691
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I have been travelling overseas and I need to change my PIN. Can you tell me how this is done? | {
"text": "I have been travelling overseas and I need to change my PIN. Can you tell me how this is done?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993113279342651
},
{
"label": "POSITIVE",
"score": 0.0006886599585413933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I am having a slight problem with my American express in apple play, can you help me fix the problem with top up? | {
"text": "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992857575416565
},
{
"label": "POSITIVE",
"score": 0.0007142218528315425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Why was I charged a random fee for a transfer I made? | {
"text": "Why was I charged a random fee for a transfer I made?"
} | [
{
"label": "NEGATIVE",
"score": 0.99936443567276
},
{
"label": "POSITIVE",
"score": 0.0006355654913932085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Will I get charged fees when I add money with an international card? | {
"text": "Will I get charged fees when I add money with an international card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984098672866821
},
{
"label": "POSITIVE",
"score": 0.001590146217495203
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I deposited a cheque, but the balance hasn't changed yet. | {
"text": "I deposited a cheque, but the balance hasn't changed yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9953180551528931
},
{
"label": "POSITIVE",
"score": 0.004681987222284079
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Should I complete my security verification before I can use my account? | {
"text": "Should I complete my security verification before I can use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996392726898193
},
{
"label": "POSITIVE",
"score": 0.0003606659884098917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Am I supposed to verify my identity? | {
"text": "Am I supposed to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992493987083435
},
{
"label": "POSITIVE",
"score": 0.0007505406392738223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
The money disappeared after I topped up my account. | {
"text": "The money disappeared after I topped up my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996966123580933
},
{
"label": "POSITIVE",
"score": 0.0003033829852938652
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
How do I deactivate my account? | {
"text": "How do I deactivate my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995306730270386
},
{
"label": "POSITIVE",
"score": 0.00046933203702792525
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What do I do if I see a cash withdrawal on my account that I don't remember making? | {
"text": "What do I do if I see a cash withdrawal on my account that I don't remember making?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994613528251648
},
{
"label": "POSITIVE",
"score": 0.0005386326811276376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Why is allowance not being given to my beneficiary? | {
"text": "Why is allowance not being given to my beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.979794442653656
},
{
"label": "POSITIVE",
"score": 0.020205602049827576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
What documents do I need to get together to verify my identity? | {
"text": "What documents do I need to get together to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.999133288860321
},
{
"label": "POSITIVE",
"score": 0.0008667379734106362
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
There is a payment in the app I did not make | {
"text": "There is a payment in the app I did not make"
} | [
{
"label": "NEGATIVE",
"score": 0.9957691431045532
},
{
"label": "POSITIVE",
"score": 0.0042308359406888485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
What do I do if I can't get my card out of the ATM? | {
"text": "What do I do if I can't get my card out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993789196014404
},
{
"label": "POSITIVE",
"score": 0.0006209987914189696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Is there a fee for exchanging currency? | {
"text": "Is there a fee for exchanging currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982540011405945
},
{
"label": "POSITIVE",
"score": 0.0017460345989093184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
My payment has been cancelled | {
"text": "My payment has been cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.999251663684845
},
{
"label": "POSITIVE",
"score": 0.0007483395165763795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou | {
"text": "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou"
} | [
{
"label": "NEGATIVE",
"score": 0.013170077465474606
},
{
"label": "POSITIVE",
"score": 0.986829936504364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
left my phone at hotel, cant use app | {
"text": "left my phone at hotel, cant use app"
} | [
{
"label": "NEGATIVE",
"score": 0.9952415227890015
},
{
"label": "POSITIVE",
"score": 0.004758461844176054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away. | {
"text": "I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away."
} | [
{
"label": "NEGATIVE",
"score": 0.9991872906684875
},
{
"label": "POSITIVE",
"score": 0.0008126480388455093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Can I change my pin at an atm? | {
"text": "Can I change my pin at an atm?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989532232284546
},
{
"label": "POSITIVE",
"score": 0.0010467023821547627
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
When will my transfer finish pending? | {
"text": "When will my transfer finish pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970539808273315
},
{
"label": "POSITIVE",
"score": 0.002945962129160762
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I did not have the right exchange rate applied to my situation of pulling out cash | {
"text": "I did not have the right exchange rate applied to my situation of pulling out cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9997815489768982
},
{
"label": "POSITIVE",
"score": 0.00021849504264537245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Please help me change my PIN. | {
"text": "Please help me change my PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9854796528816223
},
{
"label": "POSITIVE",
"score": 0.014520273543894291
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
What to do if my card has been used without my permission? | {
"text": "What to do if my card has been used without my permission?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995492100715637
},
{
"label": "POSITIVE",
"score": 0.00045070808846503496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Why is the refund not on my statement? | {
"text": "Why is the refund not on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991834759712219
},
{
"label": "POSITIVE",
"score": 0.0008164991741068661
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How can I receive my salary with a different currency? | {
"text": "How can I receive my salary with a different currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987813830375671
},
{
"label": "POSITIVE",
"score": 0.0012186121894046664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Please delete my account and personal information. | {
"text": "Please delete my account and personal information."
} | [
{
"label": "NEGATIVE",
"score": 0.9995966553688049
},
{
"label": "POSITIVE",
"score": 0.0004034148878417909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I need to hold money, what currencies can I use? | {
"text": "I need to hold money, what currencies can I use?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994845390319824
},
{
"label": "POSITIVE",
"score": 0.0005154066602699459
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I have a card payment that I don't recognize. What should I do? | {
"text": "I have a card payment that I don't recognize. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984080195426941
},
{
"label": "POSITIVE",
"score": 0.0015920170117169619
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Can I change my in at all ATM's? | {
"text": "Can I change my in at all ATM's?"
} | [
{
"label": "NEGATIVE",
"score": 0.998754620552063
},
{
"label": "POSITIVE",
"score": 0.001245324732735753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
What is needed for my daughter to open an account? | {
"text": "What is needed for my daughter to open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978755712509155
},
{
"label": "POSITIVE",
"score": 0.0021243877708911896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Can I use SWIFT transfers? | {
"text": "Can I use SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987815022468567
},
{
"label": "POSITIVE",
"score": 0.001218445017002523
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
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