text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
why is there a fee for the transfer I made? | {
"text": "why is there a fee for the transfer I made?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990252256393433
},
{
"label": "POSITIVE",
"score": 0.0009747949661687016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Where do I go to reset the passcode? | {
"text": "Where do I go to reset the passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994850158691406
},
{
"label": "POSITIVE",
"score": 0.0005149003700353205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
For SEPA transfers, what kind of charge will be applied? | {
"text": "For SEPA transfers, what kind of charge will be applied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965794682502747
},
{
"label": "POSITIVE",
"score": 0.003420476336032152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
My card payment has been declined | {
"text": "My card payment has been declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9959539175033569
},
{
"label": "POSITIVE",
"score": 0.0040461053140461445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I need a single use card for shopping online | {
"text": "I need a single use card for shopping online"
} | [
{
"label": "NEGATIVE",
"score": 0.9991994500160217
},
{
"label": "POSITIVE",
"score": 0.0008005201234482229
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Is American Express supported for adding money into my account? | {
"text": "Is American Express supported for adding money into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977602958679199
},
{
"label": "POSITIVE",
"score": 0.002239727880805731
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Please tell me how to get a card if I reside in the US. | {
"text": "Please tell me how to get a card if I reside in the US."
} | [
{
"label": "NEGATIVE",
"score": 0.8060478568077087
},
{
"label": "POSITIVE",
"score": 0.19395215809345245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
My card hasn't been working when I try to use it. | {
"text": "My card hasn't been working when I try to use it."
} | [
{
"label": "NEGATIVE",
"score": 0.9990946054458618
},
{
"label": "POSITIVE",
"score": 0.0009053908288478851
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I'm still waiting for a money transfer to show. | {
"text": "I'm still waiting for a money transfer to show."
} | [
{
"label": "NEGATIVE",
"score": 0.9993833303451538
},
{
"label": "POSITIVE",
"score": 0.0006165974191389978
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I already paid to top-up but the funds aren't available yet, where are they? | {
"text": "I already paid to top-up but the funds aren't available yet, where are they?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990586638450623
},
{
"label": "POSITIVE",
"score": 0.0009413549560122192
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I have a disposable card but it does not work? | {
"text": "I have a disposable card but it does not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.00027984389453195035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Is there an age limit for opening an account? | {
"text": "Is there an age limit for opening an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9943364262580872
},
{
"label": "POSITIVE",
"score": 0.005663607269525528
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
In what places can I use my card? | {
"text": "In what places can I use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981448650360107
},
{
"label": "POSITIVE",
"score": 0.0018551400862634182
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I didn't make the direct debit payment on my account. | {
"text": "I didn't make the direct debit payment on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9992089867591858
},
{
"label": "POSITIVE",
"score": 0.000791085185483098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What do I need to do to transfer money with my credit card? | {
"text": "What do I need to do to transfer money with my credit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994083642959595
},
{
"label": "POSITIVE",
"score": 0.0005915926885791123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
My card expires soon, will you send me one automatically? | {
"text": "My card expires soon, will you send me one automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.975846529006958
},
{
"label": "POSITIVE",
"score": 0.024153457954525948
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
My account was charged a fee. When did you start charging extra for card payments? | {
"text": "My account was charged a fee. When did you start charging extra for card payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977126121520996
},
{
"label": "POSITIVE",
"score": 0.0022873971611261368
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Someone else might be using my card without my permission. | {
"text": "Someone else might be using my card without my permission."
} | [
{
"label": "NEGATIVE",
"score": 0.9995113611221313
},
{
"label": "POSITIVE",
"score": 0.0004886772367171943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
would I need to pay extra for exchanging currencies? | {
"text": "would I need to pay extra for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995138645172119
},
{
"label": "POSITIVE",
"score": 0.0004860936605837196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How much to exchange currencies? | {
"text": "How much to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971910119056702
},
{
"label": "POSITIVE",
"score": 0.0028090444393455982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What happens after my card expires? | {
"text": "What happens after my card expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.996156632900238
},
{
"label": "POSITIVE",
"score": 0.0038434055168181658
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I don't want this account anymore, how do I delete it? | {
"text": "I don't want this account anymore, how do I delete it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996522665023804
},
{
"label": "POSITIVE",
"score": 0.0003476821875665337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Are there any charges for top ups? | {
"text": "Are there any charges for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979915618896484
},
{
"label": "POSITIVE",
"score": 0.0020084718707948923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions. | {
"text": "Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions."
} | [
{
"label": "NEGATIVE",
"score": 0.9965751767158508
},
{
"label": "POSITIVE",
"score": 0.0034247993025928736
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I made a check deposit but the cash hasn't arrived in my account yet. | {
"text": "I made a check deposit but the cash hasn't arrived in my account yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9979019165039062
},
{
"label": "POSITIVE",
"score": 0.00209803506731987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
If my top-up didn't transfer, what went wrong? | {
"text": "If my top-up didn't transfer, what went wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996868371963501
},
{
"label": "POSITIVE",
"score": 0.0003131658595521003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I would like to return my purchases | {
"text": "I would like to return my purchases"
} | [
{
"label": "NEGATIVE",
"score": 0.009972576051950455
},
{
"label": "POSITIVE",
"score": 0.9900273680686951
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I only have a card from the US is that okay? | {
"text": "I only have a card from the US is that okay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969099164009094
},
{
"label": "POSITIVE",
"score": 0.00309007684700191
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How do I get to the virtual cards? | {
"text": "How do I get to the virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980260729789734
},
{
"label": "POSITIVE",
"score": 0.0019739451818168163
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
How do I change my PIN abroad? | {
"text": "How do I change my PIN abroad?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990813732147217
},
{
"label": "POSITIVE",
"score": 0.0009185636299662292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I need to find the top up verification code | {
"text": "I need to find the top up verification code"
} | [
{
"label": "NEGATIVE",
"score": 0.9993768334388733
},
{
"label": "POSITIVE",
"score": 0.0006232080631889403
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
what are the reasons why you would not be able to process a payment | {
"text": "what are the reasons why you would not be able to process a payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9993066787719727
},
{
"label": "POSITIVE",
"score": 0.0006932619726285338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I've forgotten my passcode. Can I reset? | {
"text": "I've forgotten my passcode. Can I reset?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995976090431213
},
{
"label": "POSITIVE",
"score": 0.00040243729017674923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Why is the pending status on my cash withdrawal taking so long? | {
"text": "Why is the pending status on my cash withdrawal taking so long?"
} | [
{
"label": "NEGATIVE",
"score": 0.999363362789154
},
{
"label": "POSITIVE",
"score": 0.000636689190287143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Can I specify a day for my card to be delivered? | {
"text": "Can I specify a day for my card to be delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974778294563293
},
{
"label": "POSITIVE",
"score": 0.0025221749674528837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
There's a payment in the app I don't recognize. | {
"text": "There's a payment in the app I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9966046810150146
},
{
"label": "POSITIVE",
"score": 0.003395367879420519
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Can you explain why I was charged extra when I used the card? | {
"text": "Can you explain why I was charged extra when I used the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979019165039062
},
{
"label": "POSITIVE",
"score": 0.0020981181878596544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why did I get charged a fee for my card payment? | {
"text": "Why did I get charged a fee for my card payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986961483955383
},
{
"label": "POSITIVE",
"score": 0.0013038383331149817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I've tried many times to make a payment, but it's not going through. What's wrong? | {
"text": "I've tried many times to make a payment, but it's not going through. What's wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993969202041626
},
{
"label": "POSITIVE",
"score": 0.000603041669819504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I could not transfer funds to a beneficiary; is there a problem with your software? | {
"text": "I could not transfer funds to a beneficiary; is there a problem with your software?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994624257087708
},
{
"label": "POSITIVE",
"score": 0.0005375371547415853
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I should not have been charged a fee for my transfer. | {
"text": "I should not have been charged a fee for my transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9993345141410828
},
{
"label": "POSITIVE",
"score": 0.0006654118187725544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My phone was stolen, what should I do? | {
"text": "My phone was stolen, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992958307266235
},
{
"label": "POSITIVE",
"score": 0.0007041354547254741
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
My virtual card isn't working. | {
"text": "My virtual card isn't working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997714161872864
},
{
"label": "POSITIVE",
"score": 0.00022864050697535276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Could you please tell me why my card payment didn't work? | {
"text": "Could you please tell me why my card payment didn't work?"
} | [
{
"label": "NEGATIVE",
"score": 0.999515175819397
},
{
"label": "POSITIVE",
"score": 0.00048487522872164845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I can't freeze my account as I need the card as I am traveling, how do I change my pin? | {
"text": "I can't freeze my account as I need the card as I am traveling, how do I change my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956651329994202
},
{
"label": "POSITIVE",
"score": 0.004334910772740841
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
A transfer is pending. | {
"text": "A transfer is pending."
} | [
{
"label": "NEGATIVE",
"score": 0.3091301918029785
},
{
"label": "POSITIVE",
"score": 0.6908698678016663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Where is the cash deposit I made? | {
"text": "Where is the cash deposit I made?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992985725402832
},
{
"label": "POSITIVE",
"score": 0.0007014477741904557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What is the process when my card is due to expire? | {
"text": "What is the process when my card is due to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976007342338562
},
{
"label": "POSITIVE",
"score": 0.002399318153038621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Am I able to use my account if the identity verification is not complete? | {
"text": "Am I able to use my account if the identity verification is not complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991747736930847
},
{
"label": "POSITIVE",
"score": 0.0008251560502685606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it? | {
"text": "I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950754046440125
},
{
"label": "POSITIVE",
"score": 0.004924568347632885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
how many uses are the disposable cards good for? | {
"text": "how many uses are the disposable cards good for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992257356643677
},
{
"label": "POSITIVE",
"score": 0.0007743122987449169
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Where do i verify a top-up card? | {
"text": "Where do i verify a top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991005659103394
},
{
"label": "POSITIVE",
"score": 0.0008995133102871478
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I don't want to use this method to identify myself. | {
"text": "I don't want to use this method to identify myself."
} | [
{
"label": "NEGATIVE",
"score": 0.9944683313369751
},
{
"label": "POSITIVE",
"score": 0.005531609058380127
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I see a direct debit transaction in my app that I didn't make. | {
"text": "I see a direct debit transaction in my app that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9972758889198303
},
{
"label": "POSITIVE",
"score": 0.002724121091887355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
A payment shows up on the app that I never made. | {
"text": "A payment shows up on the app that I never made."
} | [
{
"label": "NEGATIVE",
"score": 0.9794170260429382
},
{
"label": "POSITIVE",
"score": 0.020582938566803932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why is my transaction taking so long to complete? | {
"text": "Why is my transaction taking so long to complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990546107292175
},
{
"label": "POSITIVE",
"score": 0.0009453952079638839
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Your system is broken. My transfers keep failing, 5 times now. | {
"text": "Your system is broken. My transfers keep failing, 5 times now."
} | [
{
"label": "NEGATIVE",
"score": 0.9997416138648987
},
{
"label": "POSITIVE",
"score": 0.00025836090208031237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How do I order a replacement for stolen card? | {
"text": "How do I order a replacement for stolen card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993550181388855
},
{
"label": "POSITIVE",
"score": 0.0006449462962336838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
What do I do if I still have not received my new card? | {
"text": "What do I do if I still have not received my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993577599525452
},
{
"label": "POSITIVE",
"score": 0.0006422087899409235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
With one disposable card how many transactions can i do? | {
"text": "With one disposable card how many transactions can i do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991225600242615
},
{
"label": "POSITIVE",
"score": 0.0008774573216214776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I desperately need to transfer something from China, Please give me the wait time. | {
"text": "I desperately need to transfer something from China, Please give me the wait time."
} | [
{
"label": "NEGATIVE",
"score": 0.9990768432617188
},
{
"label": "POSITIVE",
"score": 0.0009231771691702306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
What is the cost of a transfer? | {
"text": "What is the cost of a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976759552955627
},
{
"label": "POSITIVE",
"score": 0.002324035856872797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
My bag got stolen with all my cards. Can you please cancel my card and send a new one? | {
"text": "My bag got stolen with all my cards. Can you please cancel my card and send a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989296793937683
},
{
"label": "POSITIVE",
"score": 0.0010703029111027718
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I just checked my account on the App and there is a payment on there that I did not make. | {
"text": "I just checked my account on the App and there is a payment on there that I did not make."
} | [
{
"label": "NEGATIVE",
"score": 0.9981111288070679
},
{
"label": "POSITIVE",
"score": 0.0018888930790126324
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How old do you have to be? | {
"text": "How old do you have to be?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976081848144531
},
{
"label": "POSITIVE",
"score": 0.002391805173829198
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I can't find the auto-top up option. | {
"text": "I can't find the auto-top up option."
} | [
{
"label": "NEGATIVE",
"score": 0.9993507266044617
},
{
"label": "POSITIVE",
"score": 0.0006492410902865231
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I haven't gotten my new card. | {
"text": "I haven't gotten my new card."
} | [
{
"label": "NEGATIVE",
"score": 0.9996293783187866
},
{
"label": "POSITIVE",
"score": 0.0003705861163325608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I didn't withdraw cash but I see that transaction on my app | {
"text": "I didn't withdraw cash but I see that transaction on my app"
} | [
{
"label": "NEGATIVE",
"score": 0.101002037525177
},
{
"label": "POSITIVE",
"score": 0.8989980220794678
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now. | {
"text": "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now."
} | [
{
"label": "NEGATIVE",
"score": 0.9940608143806458
},
{
"label": "POSITIVE",
"score": 0.005939182825386524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I want to get my hands on one of those virtual cards! | {
"text": "I want to get my hands on one of those virtual cards!"
} | [
{
"label": "NEGATIVE",
"score": 0.9859803915023804
},
{
"label": "POSITIVE",
"score": 0.014019621536135674
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I do not know why I was charged for the $1 transaction. | {
"text": "I do not know why I was charged for the $1 transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9990350008010864
},
{
"label": "POSITIVE",
"score": 0.0009649666608311236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why did you decline my transfer? | {
"text": "Why did you decline my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986861348152161
},
{
"label": "POSITIVE",
"score": 0.0013138633221387863
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Can I get a new pin number at any ATM using my card? | {
"text": "Can I get a new pin number at any ATM using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990986585617065
},
{
"label": "POSITIVE",
"score": 0.000901395280379802
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Is it possible to change from USD to GBP with your App? | {
"text": "Is it possible to change from USD to GBP with your App?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966063499450684
},
{
"label": "POSITIVE",
"score": 0.003393657971173525
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
My transaction is on the wrong account. | {
"text": "My transaction is on the wrong account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996284246444702
},
{
"label": "POSITIVE",
"score": 0.000371598987840116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
My cash withdrawal says pending, why? | {
"text": "My cash withdrawal says pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965309500694275
},
{
"label": "POSITIVE",
"score": 0.003469117684289813
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How long is US delivery? | {
"text": "How long is US delivery?"
} | [
{
"label": "NEGATIVE",
"score": 0.998456597328186
},
{
"label": "POSITIVE",
"score": 0.0015434303786605597
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
The app isn't letting me log in, but my info is correct. | {
"text": "The app isn't letting me log in, but my info is correct."
} | [
{
"label": "NEGATIVE",
"score": 0.001224399427883327
},
{
"label": "POSITIVE",
"score": 0.9987755417823792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I was unable to transfer money from my account. | {
"text": "I was unable to transfer money from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996557235717773
},
{
"label": "POSITIVE",
"score": 0.00034431248786859214
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Would you please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem? | {
"text": "Would you please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986276626586914
},
{
"label": "POSITIVE",
"score": 0.0013723999727517366
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What is the identity verification process? | {
"text": "What is the identity verification process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980048537254333
},
{
"label": "POSITIVE",
"score": 0.001995128346607089
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Does transferring money have a fee? | {
"text": "Does transferring money have a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977066516876221
},
{
"label": "POSITIVE",
"score": 0.002293280092999339
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
An extra fee has been added to my card payment is this correct? | {
"text": "An extra fee has been added to my card payment is this correct?"
} | [
{
"label": "NEGATIVE",
"score": 0.9916760921478271
},
{
"label": "POSITIVE",
"score": 0.00832383893430233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Can you elaborate on why I have an extra charge just for transferring? | {
"text": "Can you elaborate on why I have an extra charge just for transferring?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981800317764282
},
{
"label": "POSITIVE",
"score": 0.0018199908081442118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My wallet was stolen and all my credit cards were in there. HELP?!!? | {
"text": "My wallet was stolen and all my credit cards were in there. HELP?!!?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968346953392029
},
{
"label": "POSITIVE",
"score": 0.0031653759069740772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
What are age requirements for opening an account? | {
"text": "What are age requirements for opening an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9869292974472046
},
{
"label": "POSITIVE",
"score": 0.013070717453956604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Why did I get charged when getting cash? | {
"text": "Why did I get charged when getting cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983484745025635
},
{
"label": "POSITIVE",
"score": 0.0016514935996383429
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
There is a €1 fee on my account I didn't authorize | {
"text": "There is a €1 fee on my account I didn't authorize"
} | [
{
"label": "NEGATIVE",
"score": 0.9854407906532288
},
{
"label": "POSITIVE",
"score": 0.01455916091799736
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Card refund is not showing up in my statement. | {
"text": "Card refund is not showing up in my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9997060894966125
},
{
"label": "POSITIVE",
"score": 0.00029393588192760944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
My card activation is failing. | {
"text": "My card activation is failing."
} | [
{
"label": "NEGATIVE",
"score": 0.9997742772102356
},
{
"label": "POSITIVE",
"score": 0.00022573057503905147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Asked for $100 but only got $20. Why would this happen? | {
"text": "Asked for $100 but only got $20. Why would this happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989915490150452
},
{
"label": "POSITIVE",
"score": 0.0010084703098982573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working. | {
"text": "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9992214441299438
},
{
"label": "POSITIVE",
"score": 0.0007785511552356184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning. | {
"text": "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9961540102958679
},
{
"label": "POSITIVE",
"score": 0.003846028121188283
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Give me my card, I need it now! | {
"text": "Give me my card, I need it now!"
} | [
{
"label": "NEGATIVE",
"score": 0.7019531726837158
},
{
"label": "POSITIVE",
"score": 0.2980468273162842
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy? | {
"text": "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987533092498779
},
{
"label": "POSITIVE",
"score": 0.0012466706102713943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why was I charged $1 in a transaction? | {
"text": "Why was I charged $1 in a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986039996147156
},
{
"label": "POSITIVE",
"score": 0.0013960599899291992
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now! | {
"text": "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!"
} | [
{
"label": "NEGATIVE",
"score": 0.9994326233863831
},
{
"label": "POSITIVE",
"score": 0.0005673557170666754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me? | {
"text": "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989523887634277
},
{
"label": "POSITIVE",
"score": 0.0010476046008989215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I am having problems with my physical card. | {
"text": "I am having problems with my physical card."
} | [
{
"label": "NEGATIVE",
"score": 0.9996668100357056
},
{
"label": "POSITIVE",
"score": 0.00033320856164209545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I shouldn't be charged any fee for transferring . | {
"text": "I shouldn't be charged any fee for transferring ."
} | [
{
"label": "NEGATIVE",
"score": 0.9979374408721924
},
{
"label": "POSITIVE",
"score": 0.0020625812467187643
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
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