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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Where is the top-up card verification code? | {
"text": "Where is the top-up card verification code?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994243383407593
},
{
"label": "POSITIVE",
"score": 0.0005756973987445235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Is there a problem that makes my payments show pending? | {
"text": "Is there a problem that makes my payments show pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.999189555644989
},
{
"label": "POSITIVE",
"score": 0.000810486264526844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
There was a limited amount of money available at the time of my transaction. | {
"text": "There was a limited amount of money available at the time of my transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9987530708312988
},
{
"label": "POSITIVE",
"score": 0.0012469182256609201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I want to reactivate my card, I thought I had lost it but found it again this morning. | {
"text": "I want to reactivate my card, I thought I had lost it but found it again this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9982303977012634
},
{
"label": "POSITIVE",
"score": 0.001769580994732678
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Is it possible for me to set up separate accounts for my kids? | {
"text": "Is it possible for me to set up separate accounts for my kids?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993465542793274
},
{
"label": "POSITIVE",
"score": 0.0006534112617373466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Can you tell me the countries you provide support for. | {
"text": "Can you tell me the countries you provide support for."
} | [
{
"label": "NEGATIVE",
"score": 0.002412572270259261
},
{
"label": "POSITIVE",
"score": 0.9975874423980713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about. | {
"text": "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about."
} | [
{
"label": "NEGATIVE",
"score": 0.9972780346870422
},
{
"label": "POSITIVE",
"score": 0.0027220132760703564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My money transfer hasn't appeared yet. | {
"text": "My money transfer hasn't appeared yet."
} | [
{
"label": "NEGATIVE",
"score": 0.997550904750824
},
{
"label": "POSITIVE",
"score": 0.0024491071235388517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Why isn't a refund showing on my statement? | {
"text": "Why isn't a refund showing on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987830519676208
},
{
"label": "POSITIVE",
"score": 0.0012169855181127787
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
My beneficiary is not allowed? Why? | {
"text": "My beneficiary is not allowed? Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976823329925537
},
{
"label": "POSITIVE",
"score": 0.002317687263712287
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can you please explain how to transfer money using the bank transfer process? | {
"text": "Can you please explain how to transfer money using the bank transfer process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977407455444336
},
{
"label": "POSITIVE",
"score": 0.002259238623082638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Why can I not do a transfer to a beneficiary? | {
"text": "Why can I not do a transfer to a beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971901774406433
},
{
"label": "POSITIVE",
"score": 0.0028098123148083687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge? | {
"text": "Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9868309497833252
},
{
"label": "POSITIVE",
"score": 0.01316906325519085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How many digits identify the top-up verification code? | {
"text": "How many digits identify the top-up verification code?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989500641822815
},
{
"label": "POSITIVE",
"score": 0.0010499811032786965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
why hasn't my virtual card come yet? | {
"text": "why hasn't my virtual card come yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.998119056224823
},
{
"label": "POSITIVE",
"score": 0.001880926894955337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I can't use the app because I got mugged yesterday and they took everything. I need some help. | {
"text": "I can't use the app because I got mugged yesterday and they took everything. I need some help."
} | [
{
"label": "NEGATIVE",
"score": 0.9990561604499817
},
{
"label": "POSITIVE",
"score": 0.0009438135311938822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
What do I do to Top up my card? | {
"text": "What do I do to Top up my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9909771680831909
},
{
"label": "POSITIVE",
"score": 0.009022794663906097
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
What's the limit to how much I can top up? | {
"text": "What's the limit to how much I can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961766004562378
},
{
"label": "POSITIVE",
"score": 0.0038234249223023653
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I am 16 and just started working at McDonalds can I deposit my checks at your bank? | {
"text": "I am 16 and just started working at McDonalds can I deposit my checks at your bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988797307014465
},
{
"label": "POSITIVE",
"score": 0.0011202257592231035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
why do i need to verify the top up? | {
"text": "why do i need to verify the top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991750121116638
},
{
"label": "POSITIVE",
"score": 0.0008249414386227727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Is there a fee for sending out more cards? | {
"text": "Is there a fee for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984960556030273
},
{
"label": "POSITIVE",
"score": 0.001503892708569765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
how long should i expect to wait when i add money | {
"text": "how long should i expect to wait when i add money"
} | [
{
"label": "NEGATIVE",
"score": 0.9993663430213928
},
{
"label": "POSITIVE",
"score": 0.000633666233625263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Why am I getting double charged for multiple transactions? | {
"text": "Why am I getting double charged for multiple transactions?"
} | [
{
"label": "NEGATIVE",
"score": 0.998310923576355
},
{
"label": "POSITIVE",
"score": 0.001689109019935131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What happens when my card expires? | {
"text": "What happens when my card expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955293536186218
},
{
"label": "POSITIVE",
"score": 0.004470675718039274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I don't recognize this payment | {
"text": "I don't recognize this payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9991718530654907
},
{
"label": "POSITIVE",
"score": 0.000828130345325917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
My top-up was reverted by the app. | {
"text": "My top-up was reverted by the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9991632699966431
},
{
"label": "POSITIVE",
"score": 0.0008367525297217071
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
If I want to add funds to the account using American Express, how do I do that? | {
"text": "If I want to add funds to the account using American Express, how do I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995500445365906
},
{
"label": "POSITIVE",
"score": 0.0004499255446717143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Can I transfer my salary if its in GBP? | {
"text": "Can I transfer my salary if its in GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988951086997986
},
{
"label": "POSITIVE",
"score": 0.0011049797758460045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Will you help me unblock my pin after putting in the wrong pin too many times? | {
"text": "Will you help me unblock my pin after putting in the wrong pin too many times?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985476136207581
},
{
"label": "POSITIVE",
"score": 0.0014524174621328712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Is it right that I've been charged for transferring money? | {
"text": "Is it right that I've been charged for transferring money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9915996789932251
},
{
"label": "POSITIVE",
"score": 0.00840036105364561
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What is the most amount of disposable cards allowable? | {
"text": "What is the most amount of disposable cards allowable?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986690282821655
},
{
"label": "POSITIVE",
"score": 0.0013310144422575831
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card? | {
"text": "The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995883107185364
},
{
"label": "POSITIVE",
"score": 0.0004117460339330137
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
when should I receive my refund | {
"text": "when should I receive my refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9956139326095581
},
{
"label": "POSITIVE",
"score": 0.004386033397167921
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How do I dispute a direct debit on my account? | {
"text": "How do I dispute a direct debit on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.99875807762146
},
{
"label": "POSITIVE",
"score": 0.0012418731348589063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why was I charged a fee to transfer money? | {
"text": "Why was I charged a fee to transfer money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990111589431763
},
{
"label": "POSITIVE",
"score": 0.000988781452178955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Where can I see where my funds came from? | {
"text": "Where can I see where my funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994039535522461
},
{
"label": "POSITIVE",
"score": 0.000596006924752146
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I'm not recognizing the card payment. | {
"text": "I'm not recognizing the card payment."
} | [
{
"label": "NEGATIVE",
"score": 0.999569833278656
},
{
"label": "POSITIVE",
"score": 0.0004301589506212622
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I only have a card from the US is that okay? | {
"text": "I only have a card from the US is that okay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969099164009094
},
{
"label": "POSITIVE",
"score": 0.00309007684700191
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
What do I need to do to verify my funds? | {
"text": "What do I need to do to verify my funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988216757774353
},
{
"label": "POSITIVE",
"score": 0.0011783493682742119
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Please explain why my top-up hasn't been processed yet? | {
"text": "Please explain why my top-up hasn't been processed yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985048770904541
},
{
"label": "POSITIVE",
"score": 0.0014951304765418172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I prefer mastercard. | {
"text": "I prefer mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.003523467108607292
},
{
"label": "POSITIVE",
"score": 0.9964765906333923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Can I change my card PIN? | {
"text": "Can I change my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986453652381897
},
{
"label": "POSITIVE",
"score": 0.00135464733466506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Is a physical charge extra | {
"text": "Is a physical charge extra"
} | [
{
"label": "NEGATIVE",
"score": 0.0016952106961980462
},
{
"label": "POSITIVE",
"score": 0.9983047246932983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Why is my card being declined when I try to do a top-up? How can this be immediately resolved? | {
"text": "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995296001434326
},
{
"label": "POSITIVE",
"score": 0.0004704603343270719
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Are there steps I need to take before my card expires? | {
"text": "Are there steps I need to take before my card expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970026612281799
},
{
"label": "POSITIVE",
"score": 0.002997378120198846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
how do the cards work? | {
"text": "how do the cards work?"
} | [
{
"label": "NEGATIVE",
"score": 0.991607666015625
},
{
"label": "POSITIVE",
"score": 0.00839235819876194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Can I still access the app even though my phone was stolen? | {
"text": "Can I still access the app even though my phone was stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9823640584945679
},
{
"label": "POSITIVE",
"score": 0.01763591729104519
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How to I switch my money for the money used in another country? | {
"text": "How to I switch my money for the money used in another country?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995688796043396
},
{
"label": "POSITIVE",
"score": 0.0004311526718083769
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I need a new card. | {
"text": "I need a new card."
} | [
{
"label": "NEGATIVE",
"score": 0.9988757967948914
},
{
"label": "POSITIVE",
"score": 0.0011242255568504333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Can you tell me where can change my PIN? | {
"text": "Can you tell me where can change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995858073234558
},
{
"label": "POSITIVE",
"score": 0.0004142116231378168
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Do you charge extra for topping up with a debit or credit card? | {
"text": "Do you charge extra for topping up with a debit or credit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.993931770324707
},
{
"label": "POSITIVE",
"score": 0.00606819661334157
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
My cheque is taking a while | {
"text": "My cheque is taking a while"
} | [
{
"label": "NEGATIVE",
"score": 0.9936145544052124
},
{
"label": "POSITIVE",
"score": 0.00638546422123909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Given a choice, I'd rather have Mastercard. | {
"text": "Given a choice, I'd rather have Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.9990144968032837
},
{
"label": "POSITIVE",
"score": 0.0009855171665549278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
What do I do if I have exceeded all my PIN tries? | {
"text": "What do I do if I have exceeded all my PIN tries?"
} | [
{
"label": "NEGATIVE",
"score": 0.997846245765686
},
{
"label": "POSITIVE",
"score": 0.0021537092979997396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I should only have one charge, but it shows two. | {
"text": "I should only have one charge, but it shows two."
} | [
{
"label": "NEGATIVE",
"score": 0.12289277464151382
},
{
"label": "POSITIVE",
"score": 0.8771072626113892
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I need someone to assist me with explaining how much I can top-up. | {
"text": "I need someone to assist me with explaining how much I can top-up."
} | [
{
"label": "NEGATIVE",
"score": 0.9971963167190552
},
{
"label": "POSITIVE",
"score": 0.002803623676300049
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Are refunds allowed for certain items. | {
"text": "Are refunds allowed for certain items."
} | [
{
"label": "NEGATIVE",
"score": 0.7955998182296753
},
{
"label": "POSITIVE",
"score": 0.2044001966714859
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
A transfer to my account was denied. | {
"text": "A transfer to my account was denied."
} | [
{
"label": "NEGATIVE",
"score": 0.9981142282485962
},
{
"label": "POSITIVE",
"score": 0.00188581389375031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why did you revert my top-up? | {
"text": "Why did you revert my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981594681739807
},
{
"label": "POSITIVE",
"score": 0.0018404996953904629
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long. I know that I have the correct account details, so that isn't the problem. | {
"text": "I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long. I know that I have the correct account details, so that isn't the problem."
} | [
{
"label": "NEGATIVE",
"score": 0.9842060804367065
},
{
"label": "POSITIVE",
"score": 0.015793897211551666
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
In my app, a direct debit payment I didn't do shows in my app | {
"text": "In my app, a direct debit payment I didn't do shows in my app"
} | [
{
"label": "NEGATIVE",
"score": 0.9956508278846741
},
{
"label": "POSITIVE",
"score": 0.004349230322986841
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can I have more disposable cards? | {
"text": "Can I have more disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994421601295471
},
{
"label": "POSITIVE",
"score": 0.0005577981937676668
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct. | {
"text": "I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct."
} | [
{
"label": "NEGATIVE",
"score": 0.3855211138725281
},
{
"label": "POSITIVE",
"score": 0.6144788861274719
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How much does it cost for additional cards? | {
"text": "How much does it cost for additional cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.999315619468689
},
{
"label": "POSITIVE",
"score": 0.0006844240706413984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
If I need to make an exchange from USD to GBP, how can I do so in the app? | {
"text": "If I need to make an exchange from USD to GBP, how can I do so in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993661046028137
},
{
"label": "POSITIVE",
"score": 0.0006338882958516479
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Why is my app showing me taking money that I did not take out? | {
"text": "Why is my app showing me taking money that I did not take out?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990221261978149
},
{
"label": "POSITIVE",
"score": 0.0009779260726645589
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
My card will expire soon, When do I need to order a new one? | {
"text": "My card will expire soon, When do I need to order a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954661130905151
},
{
"label": "POSITIVE",
"score": 0.004533897154033184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I have obtained the salary in GBP, will it need to be configured? | {
"text": "I have obtained the salary in GBP, will it need to be configured?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972900152206421
},
{
"label": "POSITIVE",
"score": 0.0027100658044219017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
How long does it take to activate my card? | {
"text": "How long does it take to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980280995368958
},
{
"label": "POSITIVE",
"score": 0.0019718497060239315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Tell me about verifying top-up | {
"text": "Tell me about verifying top-up"
} | [
{
"label": "NEGATIVE",
"score": 0.2143896520137787
},
{
"label": "POSITIVE",
"score": 0.7856103777885437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Need a new passcode. | {
"text": "Need a new passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.9990308284759521
},
{
"label": "POSITIVE",
"score": 0.0009691765299066901
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
How do I link one of your card that I already have? | {
"text": "How do I link one of your card that I already have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969923496246338
},
{
"label": "POSITIVE",
"score": 0.0030076326802372932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Can you track my card for me? | {
"text": "Can you track my card for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962288737297058
},
{
"label": "POSITIVE",
"score": 0.0037711316253989935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why didn't my friend's transaction arrive yet? | {
"text": "Why didn't my friend's transaction arrive yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984374642372131
},
{
"label": "POSITIVE",
"score": 0.0015625450760126114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why do I see an extra fee on my statement? | {
"text": "Why do I see an extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981470108032227
},
{
"label": "POSITIVE",
"score": 0.0018530328525230289
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I think that my card has been stolen! | {
"text": "I think that my card has been stolen!"
} | [
{
"label": "NEGATIVE",
"score": 0.996026873588562
},
{
"label": "POSITIVE",
"score": 0.003973151091486216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
How old do my kids need to be to use your service? | {
"text": "How old do my kids need to be to use your service?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979366064071655
},
{
"label": "POSITIVE",
"score": 0.0020634131506085396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Is there an auto top up feature? | {
"text": "Is there an auto top up feature?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948765635490417
},
{
"label": "POSITIVE",
"score": 0.005123454611748457
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Am I going to see a charge for a SEPA transfer? | {
"text": "Am I going to see a charge for a SEPA transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956608414649963
},
{
"label": "POSITIVE",
"score": 0.004339183680713177
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined? | {
"text": "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993616938591003
},
{
"label": "POSITIVE",
"score": 0.0006383707514032722
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I noticed an extra pound charge? | {
"text": "I noticed an extra pound charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9642359614372253
},
{
"label": "POSITIVE",
"score": 0.03576401621103287
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Fix my top up | {
"text": "Fix my top up"
} | [
{
"label": "NEGATIVE",
"score": 0.8349659442901611
},
{
"label": "POSITIVE",
"score": 0.16503407061100006
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why wasn't my card payment accepted? | {
"text": "Why wasn't my card payment accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984533786773682
},
{
"label": "POSITIVE",
"score": 0.001546622021123767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How does identity check work? | {
"text": "How does identity check work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985504746437073
},
{
"label": "POSITIVE",
"score": 0.0014494839124381542
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
When is a payment I made with my card going to clear> | {
"text": "When is a payment I made with my card going to clear>"
} | [
{
"label": "NEGATIVE",
"score": 0.990223228931427
},
{
"label": "POSITIVE",
"score": 0.009776783175766468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Is it possible to have more than one disposable card? | {
"text": "Is it possible to have more than one disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979516863822937
},
{
"label": "POSITIVE",
"score": 0.002048318972811103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
where exactly does money come from | {
"text": "where exactly does money come from"
} | [
{
"label": "NEGATIVE",
"score": 0.9970815777778625
},
{
"label": "POSITIVE",
"score": 0.002918379381299019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
What does the €1 fee mean? | {
"text": "What does the €1 fee mean?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929666519165039
},
{
"label": "POSITIVE",
"score": 0.007033308502286673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I am looking to delete my account. I'm not happy with the service provided by you. | {
"text": "I am looking to delete my account. I'm not happy with the service provided by you."
} | [
{
"label": "NEGATIVE",
"score": 0.999789297580719
},
{
"label": "POSITIVE",
"score": 0.00021070174989290535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please. | {
"text": "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please."
} | [
{
"label": "NEGATIVE",
"score": 0.9994791150093079
},
{
"label": "POSITIVE",
"score": 0.000520960777066648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I need clarity on why my card is not working. | {
"text": "I need clarity on why my card is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.999530553817749
},
{
"label": "POSITIVE",
"score": 0.0004694054077845067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Problems with my top up | {
"text": "Problems with my top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9992615580558777
},
{
"label": "POSITIVE",
"score": 0.0007384767523035407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How do I get my card on the app? | {
"text": "How do I get my card on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989444613456726
},
{
"label": "POSITIVE",
"score": 0.0010555438930168748
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I got a message that I cannot name X as a beneficiary. | {
"text": "I got a message that I cannot name X as a beneficiary."
} | [
{
"label": "NEGATIVE",
"score": 0.9983261227607727
},
{
"label": "POSITIVE",
"score": 0.0016738255508244038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I believe that someone is using my card without my knowledge! | {
"text": "I believe that someone is using my card without my knowledge!"
} | [
{
"label": "NEGATIVE",
"score": 0.9985108971595764
},
{
"label": "POSITIVE",
"score": 0.0014891045866534114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I need to know what foreign exchange rate I can get. | {
"text": "I need to know what foreign exchange rate I can get."
} | [
{
"label": "NEGATIVE",
"score": 0.998948872089386
},
{
"label": "POSITIVE",
"score": 0.0010511886794120073
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I don't want to give you all my identify details. | {
"text": "I don't want to give you all my identify details."
} | [
{
"label": "NEGATIVE",
"score": 0.999439537525177
},
{
"label": "POSITIVE",
"score": 0.0005604331963695586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I topped up but the app denied it | {
"text": "I topped up but the app denied it"
} | [
{
"label": "NEGATIVE",
"score": 0.9904125332832336
},
{
"label": "POSITIVE",
"score": 0.009587454609572887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function? | {
"text": "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996490478515625
},
{
"label": "POSITIVE",
"score": 0.0003509771777316928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Do you accept SWIFT transfers? | {
"text": "Do you accept SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9803655743598938
},
{
"label": "POSITIVE",
"score": 0.019634440541267395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
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