text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
What do I do if my card gets broken? | {
"text": "What do I do if my card gets broken?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979536533355713
},
{
"label": "POSITIVE",
"score": 0.0020463168621063232
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I was overcharged an additional pound. | {
"text": "I was overcharged an additional pound."
} | [
{
"label": "NEGATIVE",
"score": 0.9967713952064514
},
{
"label": "POSITIVE",
"score": 0.003228629007935524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why is my refund not showing up on the statement? | {
"text": "Why is my refund not showing up on the statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.999546468257904
},
{
"label": "POSITIVE",
"score": 0.0004535288899205625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
There is a transfer not showing on my account. | {
"text": "There is a transfer not showing on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9993563294410706
},
{
"label": "POSITIVE",
"score": 0.0006436389521695673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
my cash out is still pending | {
"text": "my cash out is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9500803351402283
},
{
"label": "POSITIVE",
"score": 0.049919676035642624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
There is a direct debit set up that I didn't create. | {
"text": "There is a direct debit set up that I didn't create."
} | [
{
"label": "NEGATIVE",
"score": 0.9948562383651733
},
{
"label": "POSITIVE",
"score": 0.005143690854310989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
what currencies can i exchange between on your app? | {
"text": "what currencies can i exchange between on your app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929376244544983
},
{
"label": "POSITIVE",
"score": 0.007062363438308239
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me? | {
"text": "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9902485013008118
},
{
"label": "POSITIVE",
"score": 0.009751442819833755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
what is the fee for a transfer into my account | {
"text": "what is the fee for a transfer into my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9932017922401428
},
{
"label": "POSITIVE",
"score": 0.006798246875405312
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do? | {
"text": "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993171691894531
},
{
"label": "POSITIVE",
"score": 0.000682839541696012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Where can I find my card PIN? | {
"text": "Where can I find my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992026686668396
},
{
"label": "POSITIVE",
"score": 0.000797297980170697
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Can I change my PIN without being physically present? | {
"text": "Can I change my PIN without being physically present?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974358677864075
},
{
"label": "POSITIVE",
"score": 0.0025641529355198145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How many years old do I have to be? | {
"text": "How many years old do I have to be?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952124357223511
},
{
"label": "POSITIVE",
"score": 0.004787522833794355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I have arranged a transfer, but no longer need to send it. How do I stop the transfer? | {
"text": "I have arranged a transfer, but no longer need to send it. How do I stop the transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978019595146179
},
{
"label": "POSITIVE",
"score": 0.002198042580857873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Can you tell me why I wasn't able to complete my transfer? | {
"text": "Can you tell me why I wasn't able to complete my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995974898338318
},
{
"label": "POSITIVE",
"score": 0.0004024788795504719
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Why do I have a strange payment on my statement? | {
"text": "Why do I have a strange payment on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.997102677822113
},
{
"label": "POSITIVE",
"score": 0.002897264203056693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How much would it cost me if I transfer? | {
"text": "How much would it cost me if I transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984667897224426
},
{
"label": "POSITIVE",
"score": 0.0015332367038354278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Why is allowance not being given to my beneficiary? | {
"text": "Why is allowance not being given to my beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.979794442653656
},
{
"label": "POSITIVE",
"score": 0.020205602049827576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I'm not in the UK, but can I still get a card? | {
"text": "I'm not in the UK, but can I still get a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9872943758964539
},
{
"label": "POSITIVE",
"score": 0.012705649249255657
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How do I contact customer support about my declined transfer? | {
"text": "How do I contact customer support about my declined transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988850951194763
},
{
"label": "POSITIVE",
"score": 0.0011148730991408229
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past. | {
"text": "Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past."
} | [
{
"label": "NEGATIVE",
"score": 0.5521462559700012
},
{
"label": "POSITIVE",
"score": 0.44785377383232117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Transfer was declined, could not complete request. | {
"text": "Transfer was declined, could not complete request."
} | [
{
"label": "NEGATIVE",
"score": 0.9994076490402222
},
{
"label": "POSITIVE",
"score": 0.0005923143471591175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
How can I convert currencies? | {
"text": "How can I convert currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988452196121216
},
{
"label": "POSITIVE",
"score": 0.0011548124020919204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I think my card payment was cancelled. What happened? | {
"text": "I think my card payment was cancelled. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996703863143921
},
{
"label": "POSITIVE",
"score": 0.0003295737551525235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I need info on activating my card? | {
"text": "I need info on activating my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983789920806885
},
{
"label": "POSITIVE",
"score": 0.0016210011672228575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
The contactless payments are not working. | {
"text": "The contactless payments are not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997574687004089
},
{
"label": "POSITIVE",
"score": 0.00024251568538602442
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
Can you check if my money has reached my account since it is not showing up yet? | {
"text": "Can you check if my money has reached my account since it is not showing up yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993705153465271
},
{
"label": "POSITIVE",
"score": 0.0006294945487752557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative | {
"text": "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative"
} | [
{
"label": "NEGATIVE",
"score": 0.9993077516555786
},
{
"label": "POSITIVE",
"score": 0.0006922691245563328
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How come there is an extra fee on my statement? | {
"text": "How come there is an extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994039535522461
},
{
"label": "POSITIVE",
"score": 0.0005960583221167326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Could you please put a freeze on my card? There are some payments on it that I don't know where they came from. | {
"text": "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from."
} | [
{
"label": "NEGATIVE",
"score": 0.9988003969192505
},
{
"label": "POSITIVE",
"score": 0.0011995420791208744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Declined, transfer not completed. | {
"text": "Declined, transfer not completed."
} | [
{
"label": "NEGATIVE",
"score": 0.999308705329895
},
{
"label": "POSITIVE",
"score": 0.0006913210381753743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I am asking to end my account. | {
"text": "I am asking to end my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9980529546737671
},
{
"label": "POSITIVE",
"score": 0.0019470545230433345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What are the auto-top up policies? | {
"text": "What are the auto-top up policies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985551238059998
},
{
"label": "POSITIVE",
"score": 0.0014448300935328007
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I don't think the exchange rate was right. | {
"text": "I don't think the exchange rate was right."
} | [
{
"label": "NEGATIVE",
"score": 0.9996422529220581
},
{
"label": "POSITIVE",
"score": 0.0003577456809580326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I'm supposed to have a refund but it isn't there | {
"text": "I'm supposed to have a refund but it isn't there"
} | [
{
"label": "NEGATIVE",
"score": 0.9992088675498962
},
{
"label": "POSITIVE",
"score": 0.0007912125438451767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Where do i verify a top-up card? | {
"text": "Where do i verify a top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991005659103394
},
{
"label": "POSITIVE",
"score": 0.0008995133102871478
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How do I get a virtual card on my device? | {
"text": "How do I get a virtual card on my device?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990907907485962
},
{
"label": "POSITIVE",
"score": 0.0009091711835935712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Why has my top-up been denied? | {
"text": "Why has my top-up been denied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955037236213684
},
{
"label": "POSITIVE",
"score": 0.004496308974921703
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How many physical cards am I allowed to have? | {
"text": "How many physical cards am I allowed to have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9926338791847229
},
{
"label": "POSITIVE",
"score": 0.007366097532212734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Is it possible to get one the your cards in the EU? | {
"text": "Is it possible to get one the your cards in the EU?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913073182106018
},
{
"label": "POSITIVE",
"score": 0.008692692965269089
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What do you use disposable cards on? | {
"text": "What do you use disposable cards on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985373020172119
},
{
"label": "POSITIVE",
"score": 0.0014627462951466441
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
The cash I deposited using the ATM is still pending | {
"text": "The cash I deposited using the ATM is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.984924852848053
},
{
"label": "POSITIVE",
"score": 0.015075178816914558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
The app is showing a cash withdrawal that I didn't make. | {
"text": "The app is showing a cash withdrawal that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9966562986373901
},
{
"label": "POSITIVE",
"score": 0.003343634307384491
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I need some money transferred ASAP, how long does the process take? | {
"text": "I need some money transferred ASAP, how long does the process take?"
} | [
{
"label": "NEGATIVE",
"score": 0.999711811542511
},
{
"label": "POSITIVE",
"score": 0.00028813740937039256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I didn't make a payment at this business. | {
"text": "I didn't make a payment at this business."
} | [
{
"label": "NEGATIVE",
"score": 0.9995647072792053
},
{
"label": "POSITIVE",
"score": 0.000435254885815084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Are there virtual disposable cards? | {
"text": "Are there virtual disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987561702728271
},
{
"label": "POSITIVE",
"score": 0.001243788399733603
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
My card has not come in the mail yet. | {
"text": "My card has not come in the mail yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9971755743026733
},
{
"label": "POSITIVE",
"score": 0.002824462717399001
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why was I charged an extra fee when paying with card? | {
"text": "Why was I charged an extra fee when paying with card?"
} | [
{
"label": "NEGATIVE",
"score": 0.997450053691864
},
{
"label": "POSITIVE",
"score": 0.002549970056861639
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I am not satisfied with your company and wish to delete all accounts immediately. | {
"text": "I am not satisfied with your company and wish to delete all accounts immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9997897744178772
},
{
"label": "POSITIVE",
"score": 0.00021028431365266442
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What's the cost for exchanges? | {
"text": "What's the cost for exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.997309684753418
},
{
"label": "POSITIVE",
"score": 0.0026902728714048862
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
It appears my top-ups have been canceled. | {
"text": "It appears my top-ups have been canceled."
} | [
{
"label": "NEGATIVE",
"score": 0.9997265934944153
},
{
"label": "POSITIVE",
"score": 0.00027336672064848244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Must I verify my identity? | {
"text": "Must I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945945143699646
},
{
"label": "POSITIVE",
"score": 0.005405481904745102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I can't see a verification code anywhere | {
"text": "I can't see a verification code anywhere"
} | [
{
"label": "NEGATIVE",
"score": 0.9980121850967407
},
{
"label": "POSITIVE",
"score": 0.0019877429585903883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
A foreign purchase I made has the incorrect rate applied to it. | {
"text": "A foreign purchase I made has the incorrect rate applied to it."
} | [
{
"label": "NEGATIVE",
"score": 0.9995126724243164
},
{
"label": "POSITIVE",
"score": 0.00048735702876001596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Please check to see if the band transfer I made a while ago from my UK account has safely arrived. | {
"text": "Please check to see if the band transfer I made a while ago from my UK account has safely arrived."
} | [
{
"label": "NEGATIVE",
"score": 0.8874476552009583
},
{
"label": "POSITIVE",
"score": 0.11255231499671936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I live in the US and I would like to get a card. How do I go about getting one? | {
"text": "I live in the US and I would like to get a card. How do I go about getting one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9823435544967651
},
{
"label": "POSITIVE",
"score": 0.017656436190009117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What fiat currencies can I use for holding and exchanging? | {
"text": "What fiat currencies can I use for holding and exchanging?"
} | [
{
"label": "NEGATIVE",
"score": 0.997340977191925
},
{
"label": "POSITIVE",
"score": 0.002658975776284933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Will there be a fee to receive a physical card? | {
"text": "Will there be a fee to receive a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953977465629578
},
{
"label": "POSITIVE",
"score": 0.004602257162332535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How can I change my address? | {
"text": "How can I change my address?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994982481002808
},
{
"label": "POSITIVE",
"score": 0.0005017818766646087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How can I find out about an extra fee on my statement? | {
"text": "How can I find out about an extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992542862892151
},
{
"label": "POSITIVE",
"score": 0.0007457282627001405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I prefer using Mastercard, can I substitute? | {
"text": "I prefer using Mastercard, can I substitute?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963871240615845
},
{
"label": "POSITIVE",
"score": 0.003612847998738289
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
How can I receive money from someone? | {
"text": "How can I receive money from someone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992387294769287
},
{
"label": "POSITIVE",
"score": 0.0007612873450852931
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Why can I not take out cash? | {
"text": "Why can I not take out cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965795874595642
},
{
"label": "POSITIVE",
"score": 0.00342042138800025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why is the exchange rate terrible? That can't be close to the actual interbank rate. | {
"text": "Why is the exchange rate terrible? That can't be close to the actual interbank rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9996500015258789
},
{
"label": "POSITIVE",
"score": 0.00035000350908376276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
After my checque or cash deposit, my balance didn't update. | {
"text": "After my checque or cash deposit, my balance didn't update."
} | [
{
"label": "NEGATIVE",
"score": 0.998416543006897
},
{
"label": "POSITIVE",
"score": 0.0015834234654903412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Do I have to go somewhere to activate my card? | {
"text": "Do I have to go somewhere to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992921352386475
},
{
"label": "POSITIVE",
"score": 0.0007078324561007321
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why is there a fee added to my statement? | {
"text": "Why is there a fee added to my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980955719947815
},
{
"label": "POSITIVE",
"score": 0.0019044628133997321
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Could you please tell me why my card payment didn't work? | {
"text": "Could you please tell me why my card payment didn't work?"
} | [
{
"label": "NEGATIVE",
"score": 0.999515175819397
},
{
"label": "POSITIVE",
"score": 0.00048487522872164845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Transaction refund missing from my statement. | {
"text": "Transaction refund missing from my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9955982565879822
},
{
"label": "POSITIVE",
"score": 0.004401736427098513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can I use my account now, even though my identity verification has not gone through yet? | {
"text": "Can I use my account now, even though my identity verification has not gone through yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982064962387085
},
{
"label": "POSITIVE",
"score": 0.0017935034120455384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees. | {
"text": "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees."
} | [
{
"label": "NEGATIVE",
"score": 0.9993938207626343
},
{
"label": "POSITIVE",
"score": 0.0006061707390472293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
why is there a fee for a payment on my card? | {
"text": "why is there a fee for a payment on my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989967942237854
},
{
"label": "POSITIVE",
"score": 0.0010031720157712698
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Are there any charges for European bank card for top up? | {
"text": "Are there any charges for European bank card for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986349940299988
},
{
"label": "POSITIVE",
"score": 0.0013649578904733062
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Do you have the best exchange rate? | {
"text": "Do you have the best exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9782646894454956
},
{
"label": "POSITIVE",
"score": 0.021735303103923798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Can I write a cheque to top up? | {
"text": "Can I write a cheque to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985816478729248
},
{
"label": "POSITIVE",
"score": 0.0014183416496962309
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Why is there a charged fee for debit or credit card payment? | {
"text": "Why is there a charged fee for debit or credit card payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989610910415649
},
{
"label": "POSITIVE",
"score": 0.001038891263306141
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How do I order a disposable virtual card? | {
"text": "How do I order a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993133544921875
},
{
"label": "POSITIVE",
"score": 0.000686593004502356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I received my American Express in Apple Pay, is there a reason why top up is not functioning properly? | {
"text": "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996552467346191
},
{
"label": "POSITIVE",
"score": 0.0003447430790401995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I'm not certain my top-up went through yet. | {
"text": "I'm not certain my top-up went through yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9981666803359985
},
{
"label": "POSITIVE",
"score": 0.001833257731050253
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What are the steps for my friend to send me money? | {
"text": "What are the steps for my friend to send me money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987524747848511
},
{
"label": "POSITIVE",
"score": 0.0012475354596972466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
how do i get top up with cash deposit | {
"text": "how do i get top up with cash deposit"
} | [
{
"label": "NEGATIVE",
"score": 0.013119122013449669
},
{
"label": "POSITIVE",
"score": 0.986880898475647
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed? | {
"text": "I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985507130622864
},
{
"label": "POSITIVE",
"score": 0.0014493094058707356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Help! My card is stolen. | {
"text": "Help! My card is stolen."
} | [
{
"label": "NEGATIVE",
"score": 0.9976147413253784
},
{
"label": "POSITIVE",
"score": 0.002385313855484128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
What is the status of my top up? | {
"text": "What is the status of my top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.002536478918045759
},
{
"label": "POSITIVE",
"score": 0.9974634647369385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
A payment on my statement is wrong. | {
"text": "A payment on my statement is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995527863502502
},
{
"label": "POSITIVE",
"score": 0.00044715788681060076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Help! I think someone has made a cash withdrawal with my card! | {
"text": "Help! I think someone has made a cash withdrawal with my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9990166425704956
},
{
"label": "POSITIVE",
"score": 0.0009833303047344089
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I had a payment reverted and would like to figure out why. | {
"text": "I had a payment reverted and would like to figure out why."
} | [
{
"label": "NEGATIVE",
"score": 0.9934764504432678
},
{
"label": "POSITIVE",
"score": 0.006523571442812681
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
What are the steps for getting money from a friend? | {
"text": "What are the steps for getting money from a friend?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970019459724426
},
{
"label": "POSITIVE",
"score": 0.002998023759573698
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Do you need my birthdate? | {
"text": "Do you need my birthdate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972018003463745
},
{
"label": "POSITIVE",
"score": 0.002798216650262475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
why have I got a pending transfer? I'm confused!! | {
"text": "why have I got a pending transfer? I'm confused!!"
} | [
{
"label": "NEGATIVE",
"score": 0.9994614720344543
},
{
"label": "POSITIVE",
"score": 0.0005385797703638673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can friends I have top-up my account? | {
"text": "Can friends I have top-up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.996755063533783
},
{
"label": "POSITIVE",
"score": 0.0032448992133140564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I deposited a cheque, but the balance hasn't changed yet. | {
"text": "I deposited a cheque, but the balance hasn't changed yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9953180551528931
},
{
"label": "POSITIVE",
"score": 0.004681987222284079
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why hasn't my top up gone through? | {
"text": "Why hasn't my top up gone through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972004890441895
},
{
"label": "POSITIVE",
"score": 0.0027994888368993998
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Why am I being charge a fee when using an ATM? | {
"text": "Why am I being charge a fee when using an ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.997846245765686
},
{
"label": "POSITIVE",
"score": 0.002153699053451419
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I see a direct debit transaction in the app that is not mine | {
"text": "I see a direct debit transaction in the app that is not mine"
} | [
{
"label": "NEGATIVE",
"score": 0.9994994401931763
},
{
"label": "POSITIVE",
"score": 0.0005005056736990809
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
My preference is Mastercard. | {
"text": "My preference is Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.3496297001838684
},
{
"label": "POSITIVE",
"score": 0.6503703594207764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I received my card. How do I link it to the app? | {
"text": "I received my card. How do I link it to the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.997060239315033
},
{
"label": "POSITIVE",
"score": 0.0029397630132734776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card. | {
"text": "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card."
} | [
{
"label": "NEGATIVE",
"score": 0.008847330696880817
},
{
"label": "POSITIVE",
"score": 0.9911527037620544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I have been charged for one thing two times. | {
"text": "I have been charged for one thing two times."
} | [
{
"label": "NEGATIVE",
"score": 0.9702592492103577
},
{
"label": "POSITIVE",
"score": 0.029740827158093452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why isn't my topup working? | {
"text": "Why isn't my topup working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988652467727661
},
{
"label": "POSITIVE",
"score": 0.0011348159750923514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
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