text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
I think I was charged twice, please help! | {
"text": "I think I was charged twice, please help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9807588458061218
},
{
"label": "POSITIVE",
"score": 0.01924111880362034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
There has been a payment in the App that has not be done by me. | {
"text": "There has been a payment in the App that has not be done by me."
} | [
{
"label": "NEGATIVE",
"score": 0.9939060807228088
},
{
"label": "POSITIVE",
"score": 0.006093979813158512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I did a money transaction and the recipient doesn't see it | {
"text": "I did a money transaction and the recipient doesn't see it"
} | [
{
"label": "NEGATIVE",
"score": 0.9993712306022644
},
{
"label": "POSITIVE",
"score": 0.000628757057711482
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
i cannot find my card PIN | {
"text": "i cannot find my card PIN"
} | [
{
"label": "NEGATIVE",
"score": 0.9993461966514587
},
{
"label": "POSITIVE",
"score": 0.000653811905067414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I need to change details about my personal account. | {
"text": "I need to change details about my personal account."
} | [
{
"label": "NEGATIVE",
"score": 0.9994980096817017
},
{
"label": "POSITIVE",
"score": 0.0005019356030970812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I need several cards per day. And I need to be able to throw away all of the cards I make. | {
"text": "I need several cards per day. And I need to be able to throw away all of the cards I make."
} | [
{
"label": "NEGATIVE",
"score": 0.9862766265869141
},
{
"label": "POSITIVE",
"score": 0.0137234041467309
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please? | {
"text": "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949842691421509
},
{
"label": "POSITIVE",
"score": 0.005015721544623375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I have a new card. How do I activate it? | {
"text": "I have a new card. How do I activate it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953859448432922
},
{
"label": "POSITIVE",
"score": 0.0046140155754983425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Is it possible to get both a Visa and a Mastercard? | {
"text": "Is it possible to get both a Visa and a Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939708709716797
},
{
"label": "POSITIVE",
"score": 0.006029174663126469
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Why was a payment I made reverted? | {
"text": "Why was a payment I made reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982360601425171
},
{
"label": "POSITIVE",
"score": 0.001763954060152173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I went to use my new card today and the card was repeatedly declined. I would really like to use this card and need to know what to do about it. | {
"text": "I went to use my new card today and the card was repeatedly declined. I would really like to use this card and need to know what to do about it."
} | [
{
"label": "NEGATIVE",
"score": 0.9948256015777588
},
{
"label": "POSITIVE",
"score": 0.0051744719967246056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Where am I able to get my PIN unblocked? | {
"text": "Where am I able to get my PIN unblocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990631937980652
},
{
"label": "POSITIVE",
"score": 0.0009367784950882196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What are the fees associated with top up via transfer? | {
"text": "What are the fees associated with top up via transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952959418296814
},
{
"label": "POSITIVE",
"score": 0.004704050719738007
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Is there anything to do because my phone was stolen? | {
"text": "Is there anything to do because my phone was stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992275238037109
},
{
"label": "POSITIVE",
"score": 0.000772489991504699
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
When can I expect my new card to get here? | {
"text": "When can I expect my new card to get here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977002739906311
},
{
"label": "POSITIVE",
"score": 0.002299749292433262
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past. | {
"text": "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past."
} | [
{
"label": "NEGATIVE",
"score": 0.9753089547157288
},
{
"label": "POSITIVE",
"score": 0.024691052734851837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I'm going to cancel a purchase. | {
"text": "I'm going to cancel a purchase."
} | [
{
"label": "NEGATIVE",
"score": 0.9997324347496033
},
{
"label": "POSITIVE",
"score": 0.00026759455795399845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I would like an extra card. | {
"text": "I would like an extra card."
} | [
{
"label": "NEGATIVE",
"score": 0.034146808087825775
},
{
"label": "POSITIVE",
"score": 0.965853214263916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
What ID do I need to verify my identity? | {
"text": "What ID do I need to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984967708587646
},
{
"label": "POSITIVE",
"score": 0.0015031934017315507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I would like to dispute a payment I didnt make | {
"text": "I would like to dispute a payment I didnt make"
} | [
{
"label": "NEGATIVE",
"score": 0.9972266554832458
},
{
"label": "POSITIVE",
"score": 0.002773294458165765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I think my card has been compromised in some way. | {
"text": "I think my card has been compromised in some way."
} | [
{
"label": "NEGATIVE",
"score": 0.9984702467918396
},
{
"label": "POSITIVE",
"score": 0.0015296887140721083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
How can I add money automatically? | {
"text": "How can I add money automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993213415145874
},
{
"label": "POSITIVE",
"score": 0.0006787190213799477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I've changed my mind on an item. How do I get a refund? | {
"text": "I've changed my mind on an item. How do I get a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979388117790222
},
{
"label": "POSITIVE",
"score": 0.002061124425381422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
What do I do if I can't get my card out of the ATM? | {
"text": "What do I do if I can't get my card out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993789196014404
},
{
"label": "POSITIVE",
"score": 0.0006209987914189696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Is there a charge for using transfers for top ups? | {
"text": "Is there a charge for using transfers for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988681077957153
},
{
"label": "POSITIVE",
"score": 0.0011319612385705113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Is there any way to see my card in the app? | {
"text": "Is there any way to see my card in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994843006134033
},
{
"label": "POSITIVE",
"score": 0.0005157103878445923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Will you send me a new card in China? | {
"text": "Will you send me a new card in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975505471229553
},
{
"label": "POSITIVE",
"score": 0.0024494193494319916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How is this transfer supposed to work? It's not working for me. | {
"text": "How is this transfer supposed to work? It's not working for me."
} | [
{
"label": "NEGATIVE",
"score": 0.9997230172157288
},
{
"label": "POSITIVE",
"score": 0.00027695391327142715
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Why was I charged for withdrawing cash? | {
"text": "Why was I charged for withdrawing cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982312321662903
},
{
"label": "POSITIVE",
"score": 0.0017687827348709106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why was I not able to get cash from the ATM? | {
"text": "Why was I not able to get cash from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.999638557434082
},
{
"label": "POSITIVE",
"score": 0.00036139701842330396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
When will the cash that I put in the ATM be cleared from pending status? | {
"text": "When will the cash that I put in the ATM be cleared from pending status?"
} | [
{
"label": "NEGATIVE",
"score": 0.999377965927124
},
{
"label": "POSITIVE",
"score": 0.0006219465285539627
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening? | {
"text": "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.5521832704544067
},
{
"label": "POSITIVE",
"score": 0.44781675934791565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I heard you have an auto-top up option, where do I find that? | {
"text": "I heard you have an auto-top up option, where do I find that?"
} | [
{
"label": "NEGATIVE",
"score": 0.997707724571228
},
{
"label": "POSITIVE",
"score": 0.0022921969648450613
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I made a transfer and was charged an extra fee! | {
"text": "I made a transfer and was charged an extra fee!"
} | [
{
"label": "NEGATIVE",
"score": 0.090679831802845
},
{
"label": "POSITIVE",
"score": 0.9093201756477356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Do you send more than one card? | {
"text": "Do you send more than one card?"
} | [
{
"label": "NEGATIVE",
"score": 0.982948362827301
},
{
"label": "POSITIVE",
"score": 0.017051653936505318
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
What are my options for holding money in multiple currencies? | {
"text": "What are my options for holding money in multiple currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986783862113953
},
{
"label": "POSITIVE",
"score": 0.001321624033153057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so. | {
"text": "I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so."
} | [
{
"label": "NEGATIVE",
"score": 0.9978271126747131
},
{
"label": "POSITIVE",
"score": 0.0021729099098592997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
the exchange rate is wrong from something I got in another country | {
"text": "the exchange rate is wrong from something I got in another country"
} | [
{
"label": "NEGATIVE",
"score": 0.9996614456176758
},
{
"label": "POSITIVE",
"score": 0.0003385082527529448
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Is it possible to exchange currencies? | {
"text": "Is it possible to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913948178291321
},
{
"label": "POSITIVE",
"score": 0.008605153299868107
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How can my account have money transferred into it? | {
"text": "How can my account have money transferred into it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995445609092712
},
{
"label": "POSITIVE",
"score": 0.000455368630355224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
What's the problem? My card keeps getting declined for top up. I need to know what is going on. | {
"text": "What's the problem? My card keeps getting declined for top up. I need to know what is going on."
} | [
{
"label": "NEGATIVE",
"score": 0.9995099306106567
},
{
"label": "POSITIVE",
"score": 0.0004901242791675031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why can't I take $100 out | {
"text": "Why can't I take $100 out"
} | [
{
"label": "NEGATIVE",
"score": 0.9980947375297546
},
{
"label": "POSITIVE",
"score": 0.0019052030984312296
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
For the identity verification, what do you need? | {
"text": "For the identity verification, what do you need?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976264834403992
},
{
"label": "POSITIVE",
"score": 0.0023734800051897764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through? | {
"text": "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995658993721008
},
{
"label": "POSITIVE",
"score": 0.0004340690211392939
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
The app declined my top up. What did I do wrong? | {
"text": "The app declined my top up. What did I do wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988483190536499
},
{
"label": "POSITIVE",
"score": 0.0011516782687976956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I'm seeing a direct debit payment that is not me. | {
"text": "I'm seeing a direct debit payment that is not me."
} | [
{
"label": "NEGATIVE",
"score": 0.9990511536598206
},
{
"label": "POSITIVE",
"score": 0.0009488151990808547
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
if im not using my account should i close it or just let it sit | {
"text": "if im not using my account should i close it or just let it sit"
} | [
{
"label": "NEGATIVE",
"score": 0.9993365406990051
},
{
"label": "POSITIVE",
"score": 0.000663464015815407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Can I top up my account with Google Pay? | {
"text": "Can I top up my account with Google Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974552989006042
},
{
"label": "POSITIVE",
"score": 0.002544707851484418
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
What is the exchange rate for EUR? | {
"text": "What is the exchange rate for EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952380657196045
},
{
"label": "POSITIVE",
"score": 0.004761934280395508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
How would I go about getting a physical card to use in stores? | {
"text": "How would I go about getting a physical card to use in stores?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992265701293945
},
{
"label": "POSITIVE",
"score": 0.0007734110695309937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Are there any discounts in exchanging currencies frequently? | {
"text": "Are there any discounts in exchanging currencies frequently?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986257553100586
},
{
"label": "POSITIVE",
"score": 0.0013743056915700436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I bought something while traveling, and the exchange rate was wrong. | {
"text": "I bought something while traveling, and the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.999716579914093
},
{
"label": "POSITIVE",
"score": 0.0002833409234881401
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this. | {
"text": "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this."
} | [
{
"label": "NEGATIVE",
"score": 0.99922776222229
},
{
"label": "POSITIVE",
"score": 0.0007722154259681702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What do I need to see my source of money? | {
"text": "What do I need to see my source of money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993313550949097
},
{
"label": "POSITIVE",
"score": 0.000668634194880724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help. | {
"text": "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.999428927898407
},
{
"label": "POSITIVE",
"score": 0.0005710775149054825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How can my friends top up my account? | {
"text": "How can my friends top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988180994987488
},
{
"label": "POSITIVE",
"score": 0.0011819304199889302
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
My exchange rate is wrong when I get cash. | {
"text": "My exchange rate is wrong when I get cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9997074007987976
},
{
"label": "POSITIVE",
"score": 0.00029256087145768106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What foreign exchange rate will I get on weekdays and on the weekends? | {
"text": "What foreign exchange rate will I get on weekdays and on the weekends?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959011673927307
},
{
"label": "POSITIVE",
"score": 0.00409888569265604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
A duplicated payment was made for something. | {
"text": "A duplicated payment was made for something."
} | [
{
"label": "NEGATIVE",
"score": 0.9985193610191345
},
{
"label": "POSITIVE",
"score": 0.0014806730905547738
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I tried to top up my account and it didn't work | {
"text": "I tried to top up my account and it didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.999776303768158
},
{
"label": "POSITIVE",
"score": 0.00022370988153852522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How long will it take to receive my money from my transfer transaction? | {
"text": "How long will it take to receive my money from my transfer transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993556141853333
},
{
"label": "POSITIVE",
"score": 0.0006444252794608474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
What currency can I use to pay for a top up? | {
"text": "What currency can I use to pay for a top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979464411735535
},
{
"label": "POSITIVE",
"score": 0.002053603995591402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
It has been a couple of hours but I do not see my balance updated, can you help? | {
"text": "It has been a couple of hours but I do not see my balance updated, can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992589354515076
},
{
"label": "POSITIVE",
"score": 0.0007410679245367646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
When I tried to pay in a store my card din't work | {
"text": "When I tried to pay in a store my card din't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9995648264884949
},
{
"label": "POSITIVE",
"score": 0.0004351876850705594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why was a payment cancelled on my account? | {
"text": "Why was a payment cancelled on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995025396347046
},
{
"label": "POSITIVE",
"score": 0.0004974720650352538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I have made a recent check and cash deposit that isn't reflected in my balance. | {
"text": "I have made a recent check and cash deposit that isn't reflected in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9996004700660706
},
{
"label": "POSITIVE",
"score": 0.0003995481529273093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
You can activate your card in a few seconds by going to account, hitting activate, and just following the directions. | {
"text": "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions."
} | [
{
"label": "NEGATIVE",
"score": 0.9688894748687744
},
{
"label": "POSITIVE",
"score": 0.031110605224967003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Can I tell what business will take this card? | {
"text": "Can I tell what business will take this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972623586654663
},
{
"label": "POSITIVE",
"score": 0.0027376802172511816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Is there a charge for exchanging foreign currencies? | {
"text": "Is there a charge for exchanging foreign currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985930323600769
},
{
"label": "POSITIVE",
"score": 0.0014069925528019667
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How do I replace my card before it expires? | {
"text": "How do I replace my card before it expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978634715080261
},
{
"label": "POSITIVE",
"score": 0.0021364863496273756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it? | {
"text": "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984845519065857
},
{
"label": "POSITIVE",
"score": 0.0015154241118580103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
It's been a week since I ordered my card and it's not here. Please help? | {
"text": "It's been a week since I ordered my card and it's not here. Please help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991570711135864
},
{
"label": "POSITIVE",
"score": 0.000842916953843087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I checked the app and there is a payment that I don't recognize. | {
"text": "I checked the app and there is a payment that I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9956931471824646
},
{
"label": "POSITIVE",
"score": 0.004306822083890438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
What can I do if I lost my card? | {
"text": "What can I do if I lost my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996888637542725
},
{
"label": "POSITIVE",
"score": 0.0003111636033281684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Whats the max I can top up | {
"text": "Whats the max I can top up"
} | [
{
"label": "NEGATIVE",
"score": 0.00034556235186755657
},
{
"label": "POSITIVE",
"score": 0.9996544122695923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Are you going to charge me to collect the money? | {
"text": "Are you going to charge me to collect the money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946761131286621
},
{
"label": "POSITIVE",
"score": 0.005323939025402069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
My card was eaten by the cash machine what do I do? | {
"text": "My card was eaten by the cash machine what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.999631404876709
},
{
"label": "POSITIVE",
"score": 0.0003685950650833547
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Am I able to use Apple Pay? | {
"text": "Am I able to use Apple Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.996826708316803
},
{
"label": "POSITIVE",
"score": 0.003173254430294037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there. | {
"text": "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there."
} | [
{
"label": "NEGATIVE",
"score": 0.9994294047355652
},
{
"label": "POSITIVE",
"score": 0.0005706003867089748
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I haven't received my transfer funds yet, where are they? | {
"text": "I haven't received my transfer funds yet, where are they?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990559220314026
},
{
"label": "POSITIVE",
"score": 0.0009440489811822772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Where do I go to verify my identity? | {
"text": "Where do I go to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987732768058777
},
{
"label": "POSITIVE",
"score": 0.0012266815174371004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I see a direct debit transaction in my app that I didn't make. | {
"text": "I see a direct debit transaction in my app that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9972758889198303
},
{
"label": "POSITIVE",
"score": 0.002724121091887355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How can I activate my new card? I didn't recieve any information with it about how to do so. | {
"text": "How can I activate my new card? I didn't recieve any information with it about how to do so."
} | [
{
"label": "NEGATIVE",
"score": 0.9995284080505371
},
{
"label": "POSITIVE",
"score": 0.0004716452967841178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why is there a fee for getting cash? | {
"text": "Why is there a fee for getting cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986295700073242
},
{
"label": "POSITIVE",
"score": 0.0013704526936635375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I have exceeded the number of PIN attempts | {
"text": "I have exceeded the number of PIN attempts"
} | [
{
"label": "NEGATIVE",
"score": 0.2800298035144806
},
{
"label": "POSITIVE",
"score": 0.719970166683197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I can still see money in my account after making a payment | {
"text": "I can still see money in my account after making a payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9930737018585205
},
{
"label": "POSITIVE",
"score": 0.006926275324076414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Please explain the exchange rates. | {
"text": "Please explain the exchange rates."
} | [
{
"label": "NEGATIVE",
"score": 0.5640876293182373
},
{
"label": "POSITIVE",
"score": 0.4359123408794403
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
what is the status of my refund | {
"text": "what is the status of my refund"
} | [
{
"label": "NEGATIVE",
"score": 0.8938835263252258
},
{
"label": "POSITIVE",
"score": 0.10611647367477417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I was getting cash and the card got stuck inside | {
"text": "I was getting cash and the card got stuck inside"
} | [
{
"label": "NEGATIVE",
"score": 0.9993355870246887
},
{
"label": "POSITIVE",
"score": 0.0006643871311098337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
What type of fiat currencies do you support? | {
"text": "What type of fiat currencies do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9940821528434753
},
{
"label": "POSITIVE",
"score": 0.005917842499911785
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Is there a way to revert a transaction? | {
"text": "Is there a way to revert a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992376565933228
},
{
"label": "POSITIVE",
"score": 0.0007623338024131954
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I would like to know what the restrictions are for the disposable cards. | {
"text": "I would like to know what the restrictions are for the disposable cards."
} | [
{
"label": "NEGATIVE",
"score": 0.9825751781463623
},
{
"label": "POSITIVE",
"score": 0.01742485910654068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
i would like to dispute a direct debit payment | {
"text": "i would like to dispute a direct debit payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9945646524429321
},
{
"label": "POSITIVE",
"score": 0.005435303784906864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What is the most I can top-up? | {
"text": "What is the most I can top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.005195575300604105
},
{
"label": "POSITIVE",
"score": 0.9948044419288635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
There's a card payment with a name I don't recognize | {
"text": "There's a card payment with a name I don't recognize"
} | [
{
"label": "NEGATIVE",
"score": 0.9991775155067444
},
{
"label": "POSITIVE",
"score": 0.0008224125485867262
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
My Google pay top up isn't working. | {
"text": "My Google pay top up isn't working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997803568840027
},
{
"label": "POSITIVE",
"score": 0.00021971149544697255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out? | {
"text": "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?"
} | [
{
"label": "NEGATIVE",
"score": 0.6563359498977661
},
{
"label": "POSITIVE",
"score": 0.3436640501022339
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can I use a transfer to receive my transfer? | {
"text": "Can I use a transfer to receive my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993765950202942
},
{
"label": "POSITIVE",
"score": 0.000623424886725843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Is there something wrong with the ATM? It would not let me pull cash out of my account. | {
"text": "Is there something wrong with the ATM? It would not let me pull cash out of my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9915040135383606
},
{
"label": "POSITIVE",
"score": 0.00849591288715601
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How many cards am I allowed? | {
"text": "How many cards am I allowed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946005344390869
},
{
"label": "POSITIVE",
"score": 0.005399447865784168
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
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