text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
What is the system for determining the exchange rate? | {
"text": "What is the system for determining the exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979336261749268
},
{
"label": "POSITIVE",
"score": 0.0020663815084844828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there. | {
"text": "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there."
} | [
{
"label": "NEGATIVE",
"score": 0.9252826571464539
},
{
"label": "POSITIVE",
"score": 0.07471735030412674
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
My card expires soon | {
"text": "My card expires soon"
} | [
{
"label": "NEGATIVE",
"score": 0.17570890486240387
},
{
"label": "POSITIVE",
"score": 0.8242911100387573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do. | {
"text": "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do."
} | [
{
"label": "NEGATIVE",
"score": 0.9982799291610718
},
{
"label": "POSITIVE",
"score": 0.001720033586025238
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
what is the age limit for opening a new account | {
"text": "what is the age limit for opening a new account"
} | [
{
"label": "NEGATIVE",
"score": 0.9750321507453918
},
{
"label": "POSITIVE",
"score": 0.024967819452285767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I do not like this, I made a simple transfer but I have an additional charge for doing so. | {
"text": "I do not like this, I made a simple transfer but I have an additional charge for doing so."
} | [
{
"label": "NEGATIVE",
"score": 0.6819769144058228
},
{
"label": "POSITIVE",
"score": 0.31802311539649963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How can I edit my personal details in the app? | {
"text": "How can I edit my personal details in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992913007736206
},
{
"label": "POSITIVE",
"score": 0.0007086647092364728
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How can I top up my account with a cheque? | {
"text": "How can I top up my account with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989433884620667
},
{
"label": "POSITIVE",
"score": 0.0010565679986029863
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
My payment has not been accepted. | {
"text": "My payment has not been accepted."
} | [
{
"label": "NEGATIVE",
"score": 0.9997336268424988
},
{
"label": "POSITIVE",
"score": 0.0002663292980287224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
IS there a fee to exchange currency? | {
"text": "IS there a fee to exchange currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981892704963684
},
{
"label": "POSITIVE",
"score": 0.0018107815412804484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I think my card is broke it's not working anymore | {
"text": "I think my card is broke it's not working anymore"
} | [
{
"label": "NEGATIVE",
"score": 0.9996942281723022
},
{
"label": "POSITIVE",
"score": 0.0003057491558138281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I've never been to that store. That's a fraudulent charge. | {
"text": "I've never been to that store. That's a fraudulent charge."
} | [
{
"label": "NEGATIVE",
"score": 0.9956272840499878
},
{
"label": "POSITIVE",
"score": 0.004372664727270603
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I have been charged way to much so something is apparently wrong with my exchange. I changed Russian Ruble into UK pounds. | {
"text": "I have been charged way to much so something is apparently wrong with my exchange. I changed Russian Ruble into UK pounds."
} | [
{
"label": "NEGATIVE",
"score": 0.9982044696807861
},
{
"label": "POSITIVE",
"score": 0.0017955097137019038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Can I get another card? | {
"text": "Can I get another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981815814971924
},
{
"label": "POSITIVE",
"score": 0.0018184588989242911
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I want to top up my account with a cheque | {
"text": "I want to top up my account with a cheque"
} | [
{
"label": "NEGATIVE",
"score": 0.9950088262557983
},
{
"label": "POSITIVE",
"score": 0.004991127178072929
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund. | {
"text": "I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9960921406745911
},
{
"label": "POSITIVE",
"score": 0.003907897975295782
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I can't get the top-up to work! What's going on here. | {
"text": "I can't get the top-up to work! What's going on here."
} | [
{
"label": "NEGATIVE",
"score": 0.9987338185310364
},
{
"label": "POSITIVE",
"score": 0.0012661440996453166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I was declined when I tried to take out cash! | {
"text": "I was declined when I tried to take out cash!"
} | [
{
"label": "NEGATIVE",
"score": 0.9931401610374451
},
{
"label": "POSITIVE",
"score": 0.006859871558845043
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately. | {
"text": "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9992996454238892
},
{
"label": "POSITIVE",
"score": 0.0007003846112638712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
You advertise no fee when paying with a card then my statement shows a fee. | {
"text": "You advertise no fee when paying with a card then my statement shows a fee."
} | [
{
"label": "NEGATIVE",
"score": 0.9942875504493713
},
{
"label": "POSITIVE",
"score": 0.005712482146918774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I have been waiting over a week. Is the card still coming? | {
"text": "I have been waiting over a week. Is the card still coming?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979029893875122
},
{
"label": "POSITIVE",
"score": 0.0020970620680600405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why did the ATM cancel my transaction | {
"text": "Why did the ATM cancel my transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9993995428085327
},
{
"label": "POSITIVE",
"score": 0.0006003956077620387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Does the app allowing exchanges between USD and GBP | {
"text": "Does the app allowing exchanges between USD and GBP"
} | [
{
"label": "NEGATIVE",
"score": 0.07512945681810379
},
{
"label": "POSITIVE",
"score": 0.9248705506324768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How do I add the card I just received to show up in the app? | {
"text": "How do I add the card I just received to show up in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974997639656067
},
{
"label": "POSITIVE",
"score": 0.0025001836474984884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What fiat currencies do you allow exchange with? | {
"text": "What fiat currencies do you allow exchange with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951517581939697
},
{
"label": "POSITIVE",
"score": 0.004848236218094826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Is there an extra charge to exchange different currencies? | {
"text": "Is there an extra charge to exchange different currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980284571647644
},
{
"label": "POSITIVE",
"score": 0.0019715663511306047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How long should I wait for top up go go through ? | {
"text": "How long should I wait for top up go go through ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990779161453247
},
{
"label": "POSITIVE",
"score": 0.0009220114443451166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Who should I talk to or go to resolve a duplicate charge on my statement? | {
"text": "Who should I talk to or go to resolve a duplicate charge on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996213912963867
},
{
"label": "POSITIVE",
"score": 0.00037860864540562034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What is delivery speed to the United States? | {
"text": "What is delivery speed to the United States?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976611137390137
},
{
"label": "POSITIVE",
"score": 0.00233885133638978
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Tell me about the card PIN? | {
"text": "Tell me about the card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9922683835029602
},
{
"label": "POSITIVE",
"score": 0.007731678429991007
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
My card hasn't arrived. | {
"text": "My card hasn't arrived."
} | [
{
"label": "NEGATIVE",
"score": 0.9995445609092712
},
{
"label": "POSITIVE",
"score": 0.0004554358893074095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I attemped a transfer and it didn't go through. | {
"text": "I attemped a transfer and it didn't go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9993318915367126
},
{
"label": "POSITIVE",
"score": 0.0006681080558337271
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
When will my top-up go through? | {
"text": "When will my top-up go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975529313087463
},
{
"label": "POSITIVE",
"score": 0.00244705518707633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright. | {
"text": "I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright."
} | [
{
"label": "NEGATIVE",
"score": 0.05005085468292236
},
{
"label": "POSITIVE",
"score": 0.9499492049217224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I have a transaction showing up multiple times. | {
"text": "I have a transaction showing up multiple times."
} | [
{
"label": "NEGATIVE",
"score": 0.9756612777709961
},
{
"label": "POSITIVE",
"score": 0.024338653311133385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem? | {
"text": "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994661211967468
},
{
"label": "POSITIVE",
"score": 0.0005339063354767859
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account? | {
"text": "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994687438011169
},
{
"label": "POSITIVE",
"score": 0.0005313174915499985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What currencies and methods can i use to top up my account? | {
"text": "What currencies and methods can i use to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978910088539124
},
{
"label": "POSITIVE",
"score": 0.002108973218128085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I was charged the wrong exchange rate on a purchase | {
"text": "I was charged the wrong exchange rate on a purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9994990825653076
},
{
"label": "POSITIVE",
"score": 0.0005008602747693658
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
My money disappeared! Please help?? | {
"text": "My money disappeared! Please help??"
} | [
{
"label": "NEGATIVE",
"score": 0.9990776777267456
},
{
"label": "POSITIVE",
"score": 0.0009222944499924779
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What's the reason my new card hasn't come? | {
"text": "What's the reason my new card hasn't come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978249073028564
},
{
"label": "POSITIVE",
"score": 0.002175071509554982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
My new card came in. How do I activate? | {
"text": "My new card came in. How do I activate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9928346872329712
},
{
"label": "POSITIVE",
"score": 0.007165295071899891
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Is there a specific date i can have it delivered? | {
"text": "Is there a specific date i can have it delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986907839775085
},
{
"label": "POSITIVE",
"score": 0.001309212762862444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Where can I find an ATM? | {
"text": "Where can I find an ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988625049591064
},
{
"label": "POSITIVE",
"score": 0.0011375113390386105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Questionable transactions on my account. | {
"text": "Questionable transactions on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996246099472046
},
{
"label": "POSITIVE",
"score": 0.0003753444761969149
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct. | {
"text": "I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct."
} | [
{
"label": "NEGATIVE",
"score": 0.04932331293821335
},
{
"label": "POSITIVE",
"score": 0.9506767392158508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys? | {
"text": "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990096092224121
},
{
"label": "POSITIVE",
"score": 0.000990341417491436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I noticed that there is a withdrawal in the app that is not mine. | {
"text": "I noticed that there is a withdrawal in the app that is not mine."
} | [
{
"label": "NEGATIVE",
"score": 0.9994804263114929
},
{
"label": "POSITIVE",
"score": 0.0005195524427108467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Are there any places that won't take my card? | {
"text": "Are there any places that won't take my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965594410896301
},
{
"label": "POSITIVE",
"score": 0.0034405766054987907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Why does the same transaction appear multiple times? | {
"text": "Why does the same transaction appear multiple times?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978153705596924
},
{
"label": "POSITIVE",
"score": 0.002184590557590127
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I would like open a second card for my daughter, how can you assist me? | {
"text": "I would like open a second card for my daughter, how can you assist me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968580007553101
},
{
"label": "POSITIVE",
"score": 0.0031419412698596716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I do not know why I was charged for the $1 transaction. | {
"text": "I do not know why I was charged for the $1 transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9990350008010864
},
{
"label": "POSITIVE",
"score": 0.0009649666608311236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What exchange rate will I receive? | {
"text": "What exchange rate will I receive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9895787835121155
},
{
"label": "POSITIVE",
"score": 0.010421214625239372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
How many disposable virtual cards can you have? | {
"text": "How many disposable virtual cards can you have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994791150093079
},
{
"label": "POSITIVE",
"score": 0.0005208837683312595
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Whats the transfer process | {
"text": "Whats the transfer process"
} | [
{
"label": "NEGATIVE",
"score": 0.013984650373458862
},
{
"label": "POSITIVE",
"score": 0.9860153198242188
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
When I topped up the app has seemed to reverted it. | {
"text": "When I topped up the app has seemed to reverted it."
} | [
{
"label": "NEGATIVE",
"score": 0.9224739074707031
},
{
"label": "POSITIVE",
"score": 0.0775260403752327
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
How do I perform identity checks? | {
"text": "How do I perform identity checks?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984050393104553
},
{
"label": "POSITIVE",
"score": 0.0015949237858876586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
What is the formula for your exchange rate? | {
"text": "What is the formula for your exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.997907280921936
},
{
"label": "POSITIVE",
"score": 0.002092733746394515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do? | {
"text": "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993228912353516
},
{
"label": "POSITIVE",
"score": 0.0006771658081561327
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet? | {
"text": "I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982210993766785
},
{
"label": "POSITIVE",
"score": 0.001778830774128437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I used the wrong account number! | {
"text": "I used the wrong account number!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996659755706787
},
{
"label": "POSITIVE",
"score": 0.00033408773015253246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Can I use a Visa or Mastercard? | {
"text": "Can I use a Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969545602798462
},
{
"label": "POSITIVE",
"score": 0.003045400371775031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it. | {
"text": "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it."
} | [
{
"label": "NEGATIVE",
"score": 0.9989151954650879
},
{
"label": "POSITIVE",
"score": 0.001084767747670412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What currencies are accepted to add money? | {
"text": "What currencies are accepted to add money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952515363693237
},
{
"label": "POSITIVE",
"score": 0.004748459439724684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Why is it saying my card payment is declined when I made it? | {
"text": "Why is it saying my card payment is declined when I made it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995050430297852
},
{
"label": "POSITIVE",
"score": 0.000494958134368062
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Can you tell me why I haven't received my new card yet? | {
"text": "Can you tell me why I haven't received my new card yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994810223579407
},
{
"label": "POSITIVE",
"score": 0.0005189527291804552
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why am I being charged for withdrawing cash but haven't in the past? | {
"text": "Why am I being charged for withdrawing cash but haven't in the past?"
} | [
{
"label": "NEGATIVE",
"score": 0.9720865488052368
},
{
"label": "POSITIVE",
"score": 0.027913473546504974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Someone else might be using my card without my permission. | {
"text": "Someone else might be using my card without my permission."
} | [
{
"label": "NEGATIVE",
"score": 0.9995113611221313
},
{
"label": "POSITIVE",
"score": 0.0004886772367171943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
What flat currencies do you support for holding and exchange? | {
"text": "What flat currencies do you support for holding and exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996154308319092
},
{
"label": "POSITIVE",
"score": 0.00038451471482403576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Is there a top-up fee if you add money in USD? | {
"text": "Is there a top-up fee if you add money in USD?"
} | [
{
"label": "NEGATIVE",
"score": 0.9889405369758606
},
{
"label": "POSITIVE",
"score": 0.011059436947107315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before. | {
"text": "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before."
} | [
{
"label": "NEGATIVE",
"score": 0.7197032570838928
},
{
"label": "POSITIVE",
"score": 0.28029677271842957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I can't get my virtual card to work. | {
"text": "I can't get my virtual card to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9996993541717529
},
{
"label": "POSITIVE",
"score": 0.0003006707993336022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Which fiat currencies are supported? | {
"text": "Which fiat currencies are supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944116473197937
},
{
"label": "POSITIVE",
"score": 0.005588334519416094
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card. | {
"text": "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9996355772018433
},
{
"label": "POSITIVE",
"score": 0.00036445818841457367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
i entered my pin in wrong and got it frozen. how many tries do i have | {
"text": "i entered my pin in wrong and got it frozen. how many tries do i have"
} | [
{
"label": "NEGATIVE",
"score": 0.9990695118904114
},
{
"label": "POSITIVE",
"score": 0.0009304849081672728
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why did you charge me extra for withdrawing money? | {
"text": "Why did you charge me extra for withdrawing money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989964365959167
},
{
"label": "POSITIVE",
"score": 0.0010035736486315727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
how much is it to exchange currency | {
"text": "how much is it to exchange currency"
} | [
{
"label": "NEGATIVE",
"score": 0.9961742758750916
},
{
"label": "POSITIVE",
"score": 0.003825695486739278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How do I create a disposable virtual card? | {
"text": "How do I create a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994440674781799
},
{
"label": "POSITIVE",
"score": 0.0005559291457757354
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
How do I link my card in the app. | {
"text": "How do I link my card in the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9934671521186829
},
{
"label": "POSITIVE",
"score": 0.006532808765769005
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
i withdrew cash and dont see it reflected on the balance | {
"text": "i withdrew cash and dont see it reflected on the balance"
} | [
{
"label": "NEGATIVE",
"score": 0.997819185256958
},
{
"label": "POSITIVE",
"score": 0.0021808657329529524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I don't think I should have been charged a fee to use my card. | {
"text": "I don't think I should have been charged a fee to use my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9988158941268921
},
{
"label": "POSITIVE",
"score": 0.0011841118102893233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I need to urgently transfer something from China. How long will it approximately take? | {
"text": "I need to urgently transfer something from China. How long will it approximately take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991819262504578
},
{
"label": "POSITIVE",
"score": 0.0008180013974197209
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased. | {
"text": "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased."
} | [
{
"label": "NEGATIVE",
"score": 0.9997439980506897
},
{
"label": "POSITIVE",
"score": 0.00025596030172891915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I haven't received money from a transfer? | {
"text": "I haven't received money from a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990037083625793
},
{
"label": "POSITIVE",
"score": 0.0009962981566786766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How do I top up using my Apple Watch? | {
"text": "How do I top up using my Apple Watch?"
} | [
{
"label": "NEGATIVE",
"score": 0.9922601580619812
},
{
"label": "POSITIVE",
"score": 0.0077398247085511684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I transferred some cash and it has not arrived yet. | {
"text": "I transferred some cash and it has not arrived yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992440938949585
},
{
"label": "POSITIVE",
"score": 0.0007559673977084458
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
My transfer to my account is missing. | {
"text": "My transfer to my account is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9997571110725403
},
{
"label": "POSITIVE",
"score": 0.00024293342721648514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
My transfer failed. Help! | {
"text": "My transfer failed. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996070265769958
},
{
"label": "POSITIVE",
"score": 0.00039300418575294316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working. | {
"text": "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9992214441299438
},
{
"label": "POSITIVE",
"score": 0.0007785511552356184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I completed a payment with my card a while ago. It's still showing up as pending. What time frame does this normally take? It doesn't appear to have worked. | {
"text": "I completed a payment with my card a while ago. It's still showing up as pending. What time frame does this normally take? It doesn't appear to have worked."
} | [
{
"label": "NEGATIVE",
"score": 0.9996682405471802
},
{
"label": "POSITIVE",
"score": 0.00033174638519994915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound. | {
"text": "There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound."
} | [
{
"label": "NEGATIVE",
"score": 0.9989957213401794
},
{
"label": "POSITIVE",
"score": 0.0010043177753686905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What will I need to verify my identity | {
"text": "What will I need to verify my identity"
} | [
{
"label": "NEGATIVE",
"score": 0.9949413537979126
},
{
"label": "POSITIVE",
"score": 0.00505865179002285
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I was doing a transfer and received a "decline" message. | {
"text": "I was doing a transfer and received a \"decline\" message."
} | [
{
"label": "NEGATIVE",
"score": 0.9993512034416199
},
{
"label": "POSITIVE",
"score": 0.0006488477229140699
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Why are there additional fees for transfers? | {
"text": "Why are there additional fees for transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987925291061401
},
{
"label": "POSITIVE",
"score": 0.0012074117548763752
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Are physical card available? | {
"text": "Are physical card available?"
} | [
{
"label": "NEGATIVE",
"score": 0.991205632686615
},
{
"label": "POSITIVE",
"score": 0.00879437942057848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Can I schedule future top ups? | {
"text": "Can I schedule future top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979414343833923
},
{
"label": "POSITIVE",
"score": 0.002058529993519187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I can't see my Google Pay top up. Is it not working correctly? | {
"text": "I can't see my Google Pay top up. Is it not working correctly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997456669807434
},
{
"label": "POSITIVE",
"score": 0.00025436561554670334
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Guide me on how to unblock my PIN | {
"text": "Guide me on how to unblock my PIN"
} | [
{
"label": "NEGATIVE",
"score": 0.004612533375620842
},
{
"label": "POSITIVE",
"score": 0.9953874945640564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on? | {
"text": "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994644522666931
},
{
"label": "POSITIVE",
"score": 0.0005356071633286774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why was I charged a random fee for a transfer I made? | {
"text": "Why was I charged a random fee for a transfer I made?"
} | [
{
"label": "NEGATIVE",
"score": 0.99936443567276
},
{
"label": "POSITIVE",
"score": 0.0006355654913932085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
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