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i want to get a refund of a top up i made
[ "refund", "make_open_apply_setup_get_activate", "transfer_payment_deposit" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": "is the intent asking about something that already exists?" }
[ [ "pin" ], [ "existing" ], [ "balance" ], [ "how_much", "savings" ], [ "direct_debit", "business" ], [ "request_info" ], [ "existing", "change" ], [ "less_lower_before", "business" ], [ "mortgage" ] ]
Nothing arrived yesterday.
[ "arrival" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "pin" ], [ "fees_interests" ], [ "overdraft" ], [ "business" ], [ "deny" ], [ "repeat" ], [ "how_long" ], [ "new" ], [ "cancel_close_leave_freeze" ] ]
i made a contactless payment to a shop but it seems like it hasn't arrived yet
[ "contactless", "transfer_payment_deposit", "wrong_notworking_notshowing" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": "is the intent to ask about loans?", "withdrawal": null, "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "greet" ], [ "cancel_close_leave_freeze", "dont_know" ], [ "handoff", "change" ], [ "loan" ], [ "overdraft" ], [ "appointment" ], [ "standing_order" ], [ "card", "wrong_notworking_notshowing" ], [ "why", "transfer_payment_deposit" ] ]
What was my biggest spending for donate last week?
[ "more_higher_after", "transfer_payment_deposit", "how_much" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "change" ], [ "current" ], [ "loan", "credit" ], [ "more_higher_after" ], [ "balance" ], [ "standing_order" ], [ "how", "appointment" ], [ "cancel_close_leave_freeze" ], [ "pin", "change" ] ]
I want a new credit card
[ "credit", "card", "make_open_apply_setup_get_activate", "new" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": "is the intent to deny something?", "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "affirm" ], [ "account" ], [ "dont_know" ], [ "existing", "standing_order", "less_lower_before" ], [ "dont_know", "wrong_notworking_notshowing" ], [ "contactless", "when" ], [ "overdraft" ], [ "card" ], [ "make_open_apply_setup_get_activate", "deny", "international" ] ]
i needed to be refunded from some fees but i did not get the money back yet
[ "refund", "wrong_notworking_notshowing", "fees_interests" ]
{ "new": "is the intent asking about something new?", "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "new", "repeat" ], [ "international" ], [ "less_lower_before", "balance" ], [ "thank" ], [ "how", "more_higher_after" ], [ "new", "business" ], [ "thank", "account" ], [ "new" ], [ "mortgage" ] ]
declined
[ "wrong_notworking_notshowing" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "change" ], [ "arrival" ], [ "savings" ], [ "appointment" ], [ "balance" ], [ "refund" ], [ "how_long" ], [ "cheque" ], [ "when" ] ]
hi, I want to get the list of my recent applications made via contactless payment made to kisha
[ "request_info", "contactless", "transfer_payment_deposit", "greet" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": "is the intent to ask about withdrawals?", "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": "is the intent to affirm something?", "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "change" ], [ "pin" ], [ "refund" ], [ "balance", "withdrawal" ], [ "greet", "limits", "affirm" ], [ "transfer_payment_deposit" ], [ "pin", "savings" ], [ "existing", "lost_stolen" ], [ "loan", "thank", "repeat" ] ]
do I still have a direct debit for thats shoe business ?
[ "direct_debit", "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "current" ], [ "greet" ], [ "international" ], [ "savings" ], [ "fees_interests" ], [ "business" ], [ "acknowledge" ], [ "card" ], [ "wrong_notworking_notshowing" ] ]
Is there a limit to that?
[ "limits", "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "how_much" ], [ "change" ], [ "greet" ], [ "savings" ], [ "loan" ], [ "how" ], [ "why" ], [ "wrong_notworking_notshowing" ] ]
I forgot my pin, can you help me?
[ "pin", "dont_know" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "change" ], [ "more_higher_after" ], [ "overdraft" ], [ "handoff" ], [ "refund" ], [ "acknowledge" ], [ "make_open_apply_setup_get_activate" ], [ "wrong_notworking_notshowing" ], [ "when" ] ]
When can I expect my new credit card to come?
[ "arrival", "credit", "card", "when", "new" ]
{ "new": "is the intent asking about something new?", "balance": "is the intent to ask about balance?", "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": "is the intent asking about the current account?", "why": "is the intent to ask why something happened or needs to be done?", "mortgage": "is the intent asking about mortgage?", "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": "is the intent to acknowledge what was said?", "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "standing_order", "greet", "how_much", "business" ], [ "current", "acknowledge" ], [ "when", "why" ], [ "greet", "cheque", "international" ], [ "balance" ], [ "overdraft", "refund", "how_long" ], [ "current", "handoff", "mortgage", "arrival" ], [ "end_call" ], [ "overdraft", "limits", "more_higher_after", "appointment" ] ]
the phone number is not good
[ "wrong_notworking_notshowing" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "change" ], [ "pin" ], [ "more_higher_after" ], [ "appointment" ], [ "handoff" ], [ "standing_order" ], [ "card" ], [ "new" ], [ "credit" ] ]
I spent a lot recently so I had to top up, but it's been hours from that and my account says I'm still broke
[ "wrong_notworking_notshowing", "balance", "overdraft", "transfer_payment_deposit" ]
{ "new": "is the intent asking about something new?", "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "why", "more_higher_after" ], [ "handoff" ], [ "card" ], [ "change", "lost_stolen" ], [ "contactless", "limits", "repeat" ], [ "handoff", "why", "new" ], [ "fees_interests", "lost_stolen" ], [ "existing", "mortgage" ], [ "how", "when" ] ]
I managed to sort it out via mobile phone, thanks!
[ "thank" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "current" ], [ "savings" ], [ "balance" ], [ "deny" ], [ "debit" ], [ "contactless" ], [ "repeat" ], [ "cheque" ] ]
It was international, is that a problem?
[ "international", "request_info" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "pin" ], [ "less_lower_before" ], [ "appointment" ], [ "fees_interests" ], [ "existing" ], [ "balance" ], [ "refund" ], [ "repeat" ], [ "cheque" ] ]
How much do you charge for minuses over 1 thousand dollars?
[ "overdraft", "how_much", "less_lower_before" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": "is the intent to ask about ovedraft?", "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "international" ], [ "dont_know", "acknowledge" ], [ "credit" ], [ "contactless", "loan" ], [ "end_call", "business" ], [ "cancel_close_leave_freeze", "make_open_apply_setup_get_activate" ], [ "current", "account" ], [ "cheque", "fees_interests" ], [ "wrong_notworking_notshowing" ] ]
i havent made any payment like that lately!
[ "wrong_notworking_notshowing", "deny", "transfer_payment_deposit" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "current" ], [ "handoff", "account" ], [ "cancel_close_leave_freeze", "appointment" ], [ "appointment", "arrival" ], [ "when", "lost_stolen" ], [ "acknowledge" ], [ "existing", "savings" ], [ "when", "account" ], [ "cancel_close_leave_freeze" ] ]
To be honest, I have no idea.
[ "dont_know" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "how_much" ], [ "overdraft" ], [ "limits" ], [ "thank" ], [ "why" ], [ "how_long" ], [ "credit" ], [ "when" ] ]
Do you charge any fee for direct debits?
[ "direct_debit", "fees_interests", "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "dont_know" ], [ "withdrawal", "international" ], [ "greet" ], [ "savings" ], [ "limits" ], [ "direct_debit", "mortgage" ], [ "affirm", "lost_stolen" ], [ "card" ], [ "cheque" ] ]
i didn't have this direct debit before
[ "direct_debit", "deny" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": "is the intent asking about something related to debit?", "greet": "is the intent to greet someone?", "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": "is the intent asking about something that already exists?" }
[ [ "greet" ], [ "arrival" ], [ "handoff" ], [ "existing" ], [ "acknowledge" ], [ "refund" ], [ "debit" ], [ "cancel_close_leave_freeze" ], [ "when" ] ]
why was I charged less interests 2 months ago?
[ "why", "fees_interests", "less_lower_before" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": "is the intent to say I don’t know?", "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": "is the intent to deny something?", "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "arrival" ], [ "dont_know", "mortgage" ], [ "when", "fees_interests" ], [ "balance", "thank" ], [ "contactless", "deny" ], [ "debit" ], [ "how", "direct_debit" ], [ "dont_know", "loan" ], [ "mortgage" ] ]
It's the pin of my card
[ "pin", "card" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "dont_know" ], [ "greet" ], [ "more_higher_after" ], [ "existing" ], [ "withdrawal" ], [ "deny" ], [ "make_open_apply_setup_get_activate" ], [ "cancel_close_leave_freeze" ], [ "credit" ] ]
I wanted do decrease that, if it's possible?
[ "change", "less_lower_before" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "change" ], [ "existing" ], [ "balance" ], [ "standing_order" ], [ "acknowledge" ], [ "contactless" ], [ "card" ], [ "make_open_apply_setup_get_activate" ], [ "cheque" ] ]
did I spend more than 990 pounds in santore restaurant during the last week
[ "request_info", "more_higher_after", "transfer_payment_deposit" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": "is the intent asking about the current account?", "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "greet", "mortgage" ], [ "account" ], [ "greet" ], [ "repeat", "change" ], [ "current", "how_long" ], [ "how", "fees_interests" ], [ "overdraft", "change" ], [ "business", "lost_stolen" ], [ "new" ] ]
I can't find my current account number in my mobile app!
[ "current", "account", "wrong_notworking_notshowing" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "change" ], [ "current" ], [ "refund", "savings" ], [ "debit", "deny" ], [ "how", "withdrawal" ], [ "when", "new" ], [ "fees_interests", "arrival" ], [ "cheque" ], [ "current", "debit" ] ]
Aight, and when did I made that 37.37 euros payment to amazon video?
[ "acknowledge", "transfer_payment_deposit", "when" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": "is the intent to deny something?", "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "pin", "repeat" ], [ "balance", "change" ], [ "end_call", "request_info" ], [ "loan" ], [ "deny" ], [ "standing_order", "transfer_payment_deposit" ], [ "less_lower_before", "end_call" ], [ "why" ], [ "cancel_close_leave_freeze", "make_open_apply_setup_get_activate" ] ]
Ciao
[ "end_call" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": "is the intent asking about something that already exists?" }
[ [ "direct_debit" ], [ "greet" ], [ "loan" ], [ "existing" ], [ "refund" ], [ "how_long" ], [ "cheque" ], [ "wrong_notworking_notshowing" ], [ "new" ] ]
How can I ask for a refund from Amazon Prime Video?
[ "refund", "make_open_apply_setup_get_activate", "how" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "how_much" ], [ "limits", "standing_order" ], [ "existing", "transfer_payment_deposit" ], [ "international" ], [ "balance" ], [ "contactless" ], [ "transfer_payment_deposit" ], [ "make_open_apply_setup_get_activate" ], [ "cancel_close_leave_freeze" ] ]
What's the exact address of chipotle?
[ "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "dont_know" ], [ "international" ], [ "pin" ], [ "existing" ], [ "withdrawal" ], [ "debit" ], [ "deny" ], [ "why" ], [ "lost_stolen" ] ]
Yes, I opened the account for my business on 23 Mar.
[ "affirm", "business", "account" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": "is the intent to ask something about the business account?", "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "more_higher_after", "wrong_notworking_notshowing" ], [ "direct_debit" ], [ "greet", "mortgage" ], [ "cancel_close_leave_freeze", "limits" ], [ "handoff" ], [ "dont_know", "how_long" ], [ "thank", "international" ], [ "loan", "make_open_apply_setup_get_activate" ], [ "wrong_notworking_notshowing" ] ]
arrange a meeting with us
[ "appointment", "make_open_apply_setup_get_activate" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "dont_know" ], [ "greet" ], [ "loan" ], [ "pin" ], [ "how" ], [ "limits" ], [ "standing_order" ], [ "deny" ] ]
how much more have I spent on take out since last week?
[ "how_much", "more_higher_after", "transfer_payment_deposit" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": "is the intent asking about the current account?", "why": "is the intent to ask why something happened or needs to be done?", "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "contactless", "end_call" ], [ "mortgage", "account" ], [ "current" ], [ "savings", "arrival" ], [ "contactless" ], [ "pin", "thank" ], [ "why" ], [ "thank", "change" ], [ "existing", "lost_stolen" ] ]
What additional my salary expenses have I made with m and s in the last 2 months
[ "transfer_payment_deposit", "request_info", "more_higher_after" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "fees_interests" ], [ "dont_know", "deny" ], [ "end_call", "mortgage" ], [ "direct_debit", "lost_stolen" ], [ "credit", "transfer_payment_deposit" ], [ "why" ], [ "request_info" ], [ "cancel_close_leave_freeze", "make_open_apply_setup_get_activate" ], [ "new" ] ]
How much did I spend on holiday last Friday?
[ "transfer_payment_deposit", "how_much" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": "is the intent to acknowledge what was said?", "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "greet" ], [ "how" ], [ "limits" ], [ "withdrawal" ], [ "acknowledge" ], [ "contactless" ], [ "why" ], [ "cheque" ], [ "end_call" ] ]
Can I kill my savings account?
[ "cancel_close_leave_freeze", "savings", "account" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "end_call", "make_open_apply_setup_get_activate" ], [ "business" ], [ "overdraft" ], [ "current", "international" ], [ "balance" ], [ "less_lower_before", "when" ], [ "how_long" ], [ "pin", "fees_interests" ], [ "end_call" ] ]
Hi
[ "greet" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "affirm" ], [ "how_much" ], [ "direct_debit" ], [ "international" ], [ "arrival" ], [ "more_higher_after" ], [ "balance" ], [ "card" ], [ "transfer_payment_deposit" ] ]
direct debit
[ "direct_debit" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "dont_know" ], [ "appointment" ], [ "acknowledge" ], [ "debit" ], [ "contactless" ], [ "repeat" ], [ "how_long" ], [ "transfer_payment_deposit" ], [ "cheque" ] ]
Do you directly charge my current account when I use this debit card?
[ "current", "card", "request_info", "account", "debit", "transfer_payment_deposit" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": "is the intent asking about the current account?", "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": "is the intent to ask about loans?", "withdrawal": "is the intent to ask about withdrawals?", "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": "is the intent asking about how long something takes?", "account": "is the intent asking about some account?", "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": "is the intent to ask about direct debit?", "existing": "is the intent asking about something that already exists?" }
[ [ "wrong_notworking_notshowing", "standing_order", "international", "how_long", "card" ], [ "direct_debit", "existing", "savings", "repeat" ], [ "direct_debit", "handoff", "why", "repeat" ], [ "savings" ], [ "loan", "deny", "lost_stolen" ], [ "existing", "withdrawal", "new", "savings" ], [ "limits", "change" ], [ "direct_debit", "savings", "when", "thank", "request_info" ], [ "card", "wrong_notworking_notshowing" ] ]
when did my standing order to jaronda stop?
[ "when", "standing_order" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": "is the intent asking about how long something takes?", "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "direct_debit" ], [ "account" ], [ "thank" ], [ "standing_order" ], [ "how_long" ], [ "transfer_payment_deposit" ], [ "cheque" ], [ "new" ], [ "mortgage" ] ]
Not sure about my current balance as two payments are still on hold.
[ "wrong_notworking_notshowing", "balance", "dont_know", "transfer_payment_deposit" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": "is the intent to ask about loans?", "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": "is the intent asking how to do something?", "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "international" ], [ "existing", "repeat" ], [ "pin" ], [ "limits" ], [ "handoff" ], [ "how", "end_call", "withdrawal" ], [ "withdrawal" ], [ "debit", "balance", "international" ], [ "when", "loan" ] ]
set up a $500 transfer tomorrow at 12 00 a.m.
[ "transfer_payment_deposit", "make_open_apply_setup_get_activate" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "affirm" ], [ "overdraft" ], [ "thank" ], [ "existing" ], [ "card" ], [ "repeat" ], [ "request_info" ], [ "new" ], [ "mortgage" ] ]
No, it's not in the list
[ "deny", "wrong_notworking_notshowing" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "savings" ], [ "fees_interests" ], [ "more_higher_after" ], [ "appointment" ], [ "existing" ], [ "refund" ], [ "acknowledge" ], [ "contactless" ], [ "lost_stolen" ] ]
Is this loan on the name mesha chung?
[ "loan", "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "how_much" ], [ "account" ], [ "international" ], [ "arrival" ], [ "less_lower_before" ], [ "standing_order" ], [ "refund" ], [ "withdrawal" ], [ "transfer_payment_deposit" ] ]
awesome, the 5th will do it
[ "acknowledge" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "direct_debit" ], [ "account" ], [ "greet" ], [ "loan" ], [ "withdrawal" ], [ "contactless" ], [ "why" ], [ "how_long" ], [ "when" ] ]
Do I get higher interest on my savings in other currencies?
[ "fees_interests", "more_higher_after", "savings", "international", "request_info" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": "is the intent asking about something being lost or stolen?", "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": "is the intent to ask about contactless?", "overdraft": "is the intent to ask about ovedraft?", "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "direct_debit", "end_call", "debit" ], [ "make_open_apply_setup_get_activate", "deny", "request_info" ], [ "direct_debit", "credit", "wrong_notworking_notshowing" ], [ "debit" ], [ "how", "contactless", "arrival", "acknowledge" ], [ "make_open_apply_setup_get_activate", "how_much", "credit" ], [ "cancel_close_leave_freeze", "overdraft", "more_higher_after", "when" ], [ "cancel_close_leave_freeze" ], [ "current", "handoff", "refund", "lost_stolen" ] ]
i don't know if it was reverted
[ "dont_know", "wrong_notworking_notshowing" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "account" ], [ "arrival" ], [ "more_higher_after" ], [ "appointment" ], [ "thank" ], [ "acknowledge" ], [ "standing_order" ], [ "make_open_apply_setup_get_activate" ], [ "cancel_close_leave_freeze" ] ]
its of the type savings
[ "savings" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "affirm" ], [ "pin" ], [ "less_lower_before" ], [ "limits" ], [ "existing" ], [ "balance" ], [ "why" ], [ "how_long" ], [ "wrong_notworking_notshowing" ] ]
Hello, im not sure if you are the same person on the line as previously but I confirm it's all good
[ "affirm", "greet" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "direct_debit" ], [ "current" ], [ "dont_know" ], [ "how" ], [ "appointment" ], [ "acknowledge" ], [ "contactless" ], [ "transfer_payment_deposit" ], [ "cheque" ] ]
When exactly are my mortgage payments ending?
[ "transfer_payment_deposit", "mortgage", "when" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": "is the intent to ask about ovedraft?", "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "current" ], [ "contactless", "end_call" ], [ "overdraft" ], [ "business" ], [ "appointment" ], [ "direct_debit", "mortgage" ], [ "repeat", "wrong_notworking_notshowing" ], [ "transfer_payment_deposit" ], [ "make_open_apply_setup_get_activate" ] ]
I want to activate a standing order to latrice song from my current account for 740 dollars on first Wednesday of each month
[ "make_open_apply_setup_get_activate", "standing_order", "current", "account" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "current" ], [ "pin", "card" ], [ "standing_order", "change" ], [ "fees_interests", "withdrawal" ], [ "existing", "pin" ], [ "how", "lost_stolen", "account" ], [ "request_info" ], [ "arrival", "international", "lost_stolen" ], [ "handoff", "wrong_notworking_notshowing" ] ]
could I open an account for my company on next Saturday
[ "make_open_apply_setup_get_activate", "request_info", "account", "business" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": "is the intent to ask why something happened or needs to be done?", "mortgage": "is the intent asking about mortgage?", "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": "is the intent asking about some sort of limit?", "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "direct_debit", "transfer_payment_deposit" ], [ "fees_interests" ], [ "appointment" ], [ "mortgage", "repeat", "change" ], [ "acknowledge" ], [ "appointment", "international" ], [ "why", "deny" ], [ "new" ], [ "current", "limits" ] ]
Where can I submit my refund claim?
[ "make_open_apply_setup_get_activate", "request_info", "refund" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "mortgage", "appointment" ], [ "thank", "withdrawal" ], [ "thank" ], [ "acknowledge" ], [ "refund" ], [ "cheque", "current" ], [ "request_info" ], [ "new" ], [ "less_lower_before", "business" ] ]
can i do one?
[ "make_open_apply_setup_get_activate", "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": "is the intent asking about mortgage?", "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "change" ], [ "international" ], [ "savings" ], [ "how" ], [ "appointment" ], [ "debit" ], [ "deny" ], [ "why" ], [ "mortgage" ] ]
after 9:45 night
[ "more_higher_after" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "arrival" ], [ "less_lower_before" ], [ "overdraft" ], [ "limits" ], [ "thank" ], [ "balance" ], [ "acknowledge" ], [ "cheque" ], [ "wrong_notworking_notshowing" ] ]
this is my first mortgage so some more info on fees would be helpful
[ "mortgage", "request_info", "fees_interests" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "affirm" ], [ "cheque", "acknowledge" ], [ "overdraft", "withdrawal" ], [ "account" ], [ "direct_debit", "mortgage" ], [ "thank" ], [ "debit" ], [ "direct_debit", "withdrawal" ], [ "debit", "affirm" ] ]
make it on 2nd of May
[ "make_open_apply_setup_get_activate" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "greet" ], [ "less_lower_before" ], [ "overdraft" ], [ "business" ], [ "appointment" ], [ "acknowledge" ], [ "contactless" ], [ "wrong_notworking_notshowing" ], [ "when" ] ]
meh, can I speak with someone else please?
[ "handoff" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "dont_know" ], [ "international" ], [ "arrival" ], [ "overdraft" ], [ "standing_order" ], [ "repeat" ], [ "how_long" ], [ "make_open_apply_setup_get_activate" ], [ "cheque" ] ]
cancel my direct debit to LA VN Kitchen
[ "cancel_close_leave_freeze", "direct_debit" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "affirm" ], [ "overdraft" ], [ "thank" ], [ "balance" ], [ "standing_order" ], [ "card" ], [ "transfer_payment_deposit" ], [ "when" ], [ "mortgage" ] ]
Where is my next appointment?
[ "appointment", "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "account" ], [ "change" ], [ "greet" ], [ "pin" ], [ "less_lower_before" ], [ "overdraft" ], [ "existing" ], [ "withdrawal" ], [ "card" ] ]
could it be before 6?
[ "request_info", "less_lower_before" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "current" ], [ "loan" ], [ "appointment" ], [ "handoff" ], [ "card" ], [ "repeat" ], [ "request_info" ], [ "cheque" ], [ "end_call" ] ]
don't let any payment go through for the next hour and a half
[ "transfer_payment_deposit", "cancel_close_leave_freeze" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "change" ], [ "arrival" ], [ "fees_interests" ], [ "business" ], [ "thank" ], [ "standing_order" ], [ "deny" ], [ "why" ], [ "transfer_payment_deposit" ] ]
can we switch the date of that payment to two days from now?
[ "change", "transfer_payment_deposit" ]
{ "new": "is the intent asking about something new?", "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "how_much" ], [ "international" ], [ "existing" ], [ "balance" ], [ "contactless" ], [ "card" ], [ "how_long" ], [ "new" ], [ "when" ] ]
The topup done this morning did not go through.
[ "transfer_payment_deposit", "wrong_notworking_notshowing" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "direct_debit" ], [ "current" ], [ "international" ], [ "fees_interests" ], [ "limits" ], [ "balance" ], [ "standing_order" ], [ "debit" ], [ "end_call" ] ]
i don't need anything else
[ "deny" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "how_much" ], [ "greet" ], [ "loan" ], [ "business" ], [ "handoff" ], [ "existing" ], [ "standing_order" ], [ "card" ], [ "cheque" ] ]
it looks like this is not working, lets just call it a day
[ "wrong_notworking_notshowing", "end_call" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "current" ], [ "greet" ], [ "less_lower_before" ], [ "handoff" ], [ "repeat" ], [ "make_open_apply_setup_get_activate" ], [ "cheque" ], [ "when" ], [ "mortgage" ] ]
yeah, no problem freezing that card, I'm not using it anyhow...
[ "affirm", "cancel_close_leave_freeze", "card" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "existing", "request_info" ], [ "savings" ], [ "how", "balance" ], [ "loan", "limits" ], [ "acknowledge" ], [ "standing_order" ], [ "current", "end_call" ], [ "end_call" ], [ "why", "repeat" ] ]
was my spending in haircut lower than $700
[ "less_lower_before", "request_info", "transfer_payment_deposit" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": "is the intent asking how to do something?", "dont_know": "is the intent to say I don’t know?", "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "cancel_close_leave_freeze", "change" ], [ "how_much" ], [ "dont_know", "standing_order" ], [ "overdraft" ], [ "debit", "balance" ], [ "how", "overdraft" ], [ "cheque", "loan" ], [ "existing", "lost_stolen" ], [ "when" ] ]
Yes, I wanted to talk about my mortgage
[ "affirm", "mortgage" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "direct_debit" ], [ "how" ], [ "limits" ], [ "overdraft" ], [ "business" ], [ "balance" ], [ "debit" ], [ "transfer_payment_deposit" ], [ "lost_stolen" ] ]
There's something else I wanted to ask
[ "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "how_much" ], [ "arrival" ], [ "more_higher_after" ], [ "limits" ], [ "thank" ], [ "contactless" ], [ "deny" ], [ "why" ], [ "lost_stolen" ] ]
my card is broken since yesterday, i cant make payments
[ "wrong_notworking_notshowing", "card", "transfer_payment_deposit" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "thank", "transfer_payment_deposit" ], [ "appointment", "card" ], [ "savings" ], [ "current", "card" ], [ "balance" ], [ "pin", "why" ], [ "less_lower_before", "more_higher_after" ], [ "make_open_apply_setup_get_activate" ], [ "dont_know", "deny" ] ]
It was refused yesterday.
[ "wrong_notworking_notshowing" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "how_much" ], [ "change" ], [ "less_lower_before" ], [ "handoff" ], [ "acknowledge" ], [ "contactless" ], [ "deny" ], [ "why" ], [ "make_open_apply_setup_get_activate" ] ]
seriously, your customer service is the worst, I think I will go somewhere else.
[ "cancel_close_leave_freeze" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "dont_know" ], [ "loan" ], [ "overdraft" ], [ "business" ], [ "request_info" ], [ "make_open_apply_setup_get_activate" ], [ "new" ], [ "credit" ], [ "lost_stolen" ] ]
Can I kill my savings account? I haven't used it since Nov the 17th
[ "cancel_close_leave_freeze", "savings", "account" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": "is the intent to deny something?", "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": "is the intent to greet someone?", "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "less_lower_before", "repeat" ], [ "overdraft", "standing_order" ], [ "greet", "deny" ], [ "handoff", "change" ], [ "change", "card" ], [ "acknowledge" ], [ "how", "account" ], [ "cheque" ], [ "when", "withdrawal" ] ]
Can you give me the list of transactions on my current account from this Thursday until this Sunday?
[ "request_info", "transfer_payment_deposit", "current", "account" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": "is the intent asking about the current account?", "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": "is the intent asking how to do something?", "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "standing_order", "more_higher_after", "thank" ], [ "dont_know" ], [ "contactless", "fees_interests" ], [ "how", "debit" ], [ "international", "request_info" ], [ "why", "request_info" ], [ "dont_know", "repeat", "request_info" ], [ "appointment", "lost_stolen" ], [ "new" ] ]
Good morning
[ "greet" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "less_lower_before" ], [ "how" ], [ "standing_order" ], [ "acknowledge" ], [ "request_info" ], [ "transfer_payment_deposit" ], [ "new" ], [ "wrong_notworking_notshowing" ] ]
what's the maximum loan I can get?
[ "loan", "limits", "how_much", "more_higher_after" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "direct_debit" ], [ "how_much" ], [ "greet", "refund" ], [ "greet" ], [ "limits" ], [ "standing_order", "affirm", "change" ], [ "pin", "arrival" ], [ "end_call" ], [ "refund", "credit" ] ]
Was dentist lower this week?
[ "less_lower_before", "request_info" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "greet" ], [ "pin" ], [ "limits" ], [ "refund" ], [ "withdrawal" ], [ "how_long" ], [ "cheque" ], [ "new" ] ]
how can i apply for an international account?
[ "international", "make_open_apply_setup_get_activate", "account", "how" ]
{ "new": "is the intent asking about something new?", "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "debit", "limits", "account" ], [ "new", "standing_order" ], [ "cheque", "withdrawal" ], [ "less_lower_before", "end_call", "balance" ], [ "debit", "fees_interests" ], [ "less_lower_before" ], [ "affirm", "acknowledge" ], [ "balance" ], [ "end_call" ] ]
I need to check my recent transactions to see which one pushed my debit balance over the limit.
[ "debit", "request_info", "limits", "balance", "more_higher_after", "transfer_payment_deposit" ]
{ "new": "is the intent asking about something new?", "balance": "is the intent to ask about balance?", "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": "is the intent to greet someone?", "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "new", "balance", "greet", "less_lower_before", "wrong_notworking_notshowing" ], [ "overdraft", "change", "how_long" ], [ "savings" ], [ "direct_debit", "thank", "standing_order" ], [ "less_lower_before", "handoff", "contactless" ], [ "contactless", "new", "standing_order", "international", "transfer_payment_deposit" ], [ "transfer_payment_deposit", "wrong_notworking_notshowing" ], [ "balance", "less_lower_before", "change", "when", "how_much" ], [ "handoff", "credit" ] ]
Yes, this sounds about right.
[ "affirm" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": "is the intent asking about something related to debit?", "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "greet" ], [ "savings" ], [ "fees_interests" ], [ "standing_order" ], [ "debit" ], [ "how_long" ], [ "cancel_close_leave_freeze" ], [ "credit" ], [ "lost_stolen" ] ]
list me all my account movements from 5:45 afternoon to 8 10 p.m. on the 5th Aug
[ "request_info", "account", "transfer_payment_deposit" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "overdraft", "credit" ], [ "international" ], [ "when", "request_info" ], [ "arrival" ], [ "greet", "handoff" ], [ "fees_interests" ], [ "handoff" ], [ "repeat" ], [ "less_lower_before", "how_much" ] ]
Has the price of subscription gone up this week
[ "request_info", "more_higher_after" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "account" ], [ "dont_know" ], [ "current" ], [ "savings" ], [ "withdrawal" ], [ "refund" ], [ "contactless" ], [ "card" ], [ "why" ] ]
Thank you, I'll see what I can do about my mortgage
[ "mortgage", "thank" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "arrival" ], [ "savings" ], [ "more_higher_after" ], [ "appointment" ], [ "limits" ], [ "transfer_payment_deposit" ], [ "make_open_apply_setup_get_activate" ], [ "cancel_close_leave_freeze" ] ]
are your branches closed
[ "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "how_much" ], [ "account" ], [ "less_lower_before" ], [ "existing" ], [ "deny" ], [ "card" ], [ "transfer_payment_deposit" ], [ "end_call" ], [ "lost_stolen" ] ]
Can I do a SWIFT transfer from the UK to Bulgaria?
[ "international", "transfer_payment_deposit", "request_info", "make_open_apply_setup_get_activate" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "how_long", "standing_order", "acknowledge" ], [ "fees_interests" ], [ "appointment" ], [ "business" ], [ "more_higher_after", "credit", "how_long" ], [ "why", "credit" ], [ "contactless", "withdrawal" ], [ "new", "thank", "lost_stolen" ], [ "when", "thank" ] ]
I paid by card
[ "card", "transfer_payment_deposit" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "dont_know" ], [ "overdraft" ], [ "handoff" ], [ "withdrawal" ], [ "refund" ], [ "how_long" ], [ "lost_stolen" ], [ "when" ] ]
It is about some business stuff.
[ "business" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "dont_know" ], [ "loan" ], [ "less_lower_before" ], [ "pin" ], [ "balance" ], [ "acknowledge" ], [ "contactless" ], [ "cheque" ], [ "mortgage" ] ]
I've sent money to this payee in the past
[ "transfer_payment_deposit" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "how_much" ], [ "international" ], [ "current" ], [ "less_lower_before" ], [ "standing_order" ], [ "deny" ], [ "card" ], [ "make_open_apply_setup_get_activate" ], [ "wrong_notworking_notshowing" ] ]
a current account
[ "current", "account" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "how_much" ], [ "change" ], [ "overdraft" ], [ "limits" ], [ "acknowledge" ], [ "refund" ], [ "wrong_notworking_notshowing" ], [ "lost_stolen" ] ]
was my spending in video games lower than 600£ till Dec 31
[ "less_lower_before", "request_info", "transfer_payment_deposit" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "loan", "standing_order" ], [ "cheque", "make_open_apply_setup_get_activate" ], [ "more_higher_after" ], [ "thank" ], [ "balance" ], [ "existing", "less_lower_before" ], [ "handoff", "transfer_payment_deposit" ], [ "cheque", "overdraft" ], [ "existing", "mortgage" ] ]
Yes, I want a refund, I was charged some fees that I shouldn't have been
[ "refund", "affirm", "fees_interests", "wrong_notworking_notshowing" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": null, "affirm": "is the intent to affirm something?", "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": "is the intent asking how to do something?", "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "cancel_close_leave_freeze", "greet", "how" ], [ "dont_know" ], [ "thank" ], [ "current", "international" ], [ "existing" ], [ "balance" ], [ "repeat" ], [ "why" ], [ "cancel_close_leave_freeze", "withdrawal" ] ]
I want to find out more about that opportunity.
[ "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "international" ], [ "business" ], [ "handoff" ], [ "contactless" ], [ "card" ], [ "transfer_payment_deposit" ], [ "make_open_apply_setup_get_activate" ], [ "end_call" ], [ "wrong_notworking_notshowing" ] ]
How does contactless work exactly?
[ "contactless", "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": "is the intent to say I don’t know?", "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "dont_know" ], [ "greet" ], [ "international" ], [ "less_lower_before" ], [ "how" ], [ "more_higher_after" ], [ "business" ], [ "deny" ], [ "mortgage" ] ]
how much did i pay for amex recently
[ "how_much", "transfer_payment_deposit" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": "is the intent asking about something related to credit?", "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "dont_know" ], [ "greet" ], [ "pin" ], [ "thank" ], [ "balance" ], [ "how_long" ], [ "credit" ], [ "lost_stolen" ], [ "mortgage" ] ]
my debit card payment was reverted
[ "debit", "wrong_notworking_notshowing", "card", "transfer_payment_deposit" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": "is the intent to say I don’t know?", "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "dont_know" ], [ "cheque", "direct_debit", "credit" ], [ "how", "refund" ], [ "pin", "international" ], [ "less_lower_before", "new", "change" ], [ "make_open_apply_setup_get_activate" ], [ "new" ], [ "standing_order", "wrong_notworking_notshowing" ], [ "contactless", "credit" ] ]