text
stringlengths 2
165
| intents
sequencelengths 1
6
| descriptions
dict | distractors
sequencelengths 9
9
|
|---|---|---|---|
I can't see my balance anywhere | [
"wrong_notworking_notshowing",
"balance"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"how_much"
],
[
"appointment"
],
[
"limits"
],
[
"acknowledge"
],
[
"withdrawal"
],
[
"card"
],
[
"credit"
],
[
"lost_stolen"
],
[
"when"
]
] |
Standing orders I set yesterday. | [
"standing_order"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"change"
],
[
"loan"
],
[
"more_higher_after"
],
[
"withdrawal"
],
[
"deny"
],
[
"how_long"
],
[
"request_info"
],
[
"transfer_payment_deposit"
],
[
"lost_stolen"
]
] |
Do you offer overdrafts with several limit levels? | [
"request_info",
"overdraft",
"limits"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"why",
"more_higher_after"
],
[
"how",
"balance"
],
[
"greet",
"pin"
],
[
"debit",
"repeat"
],
[
"savings",
"repeat"
],
[
"balance"
],
[
"balance",
"thank"
],
[
"withdrawal",
"repeat"
],
[
"lost_stolen"
]
] |
no, I meant show me all the transactions from Sunday to Monday please? | [
"request_info",
"transfer_payment_deposit",
"deny"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"account"
],
[
"loan",
"refund"
],
[
"less_lower_before"
],
[
"standing_order"
],
[
"card"
],
[
"request_info"
],
[
"end_call",
"limits"
],
[
"cancel_close_leave_freeze",
"fees_interests"
],
[
"handoff",
"wrong_notworking_notshowing"
]
] |
i want to quit | [
"cancel_close_leave_freeze"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"dont_know"
],
[
"savings"
],
[
"loan"
],
[
"more_higher_after"
],
[
"card"
],
[
"request_info"
],
[
"how_long"
],
[
"make_open_apply_setup_get_activate"
],
[
"when"
]
] |
can i get motor insurance? | [
"request_info",
"make_open_apply_setup_get_activate"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
} | [
[
"affirm"
],
[
"existing"
],
[
"withdrawal"
],
[
"standing_order"
],
[
"deny"
],
[
"card"
],
[
"make_open_apply_setup_get_activate"
],
[
"end_call"
],
[
"lost_stolen"
]
] |
Which is the address of the closest branch? | [
"request_info"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"greet"
],
[
"savings"
],
[
"business"
],
[
"limits"
],
[
"thank"
],
[
"debit"
],
[
"why"
],
[
"make_open_apply_setup_get_activate"
],
[
"cheque"
]
] |
It's an existing one | [
"existing"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
} | [
[
"affirm"
],
[
"dont_know"
],
[
"international"
],
[
"savings"
],
[
"less_lower_before"
],
[
"overdraft"
],
[
"standing_order"
],
[
"repeat"
],
[
"new"
]
] |
i have lost my debit card | [
"debit",
"lost_stolen",
"card"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"greet"
],
[
"overdraft"
],
[
"withdrawal"
],
[
"acknowledge"
],
[
"current",
"end_call"
],
[
"direct_debit",
"account"
],
[
"request_info",
"acknowledge"
],
[
"current",
"appointment"
],
[
"mortgage"
]
] |
please tell me why exactly my loan rate is higher now than 5 months ago. | [
"more_higher_after",
"why",
"loan",
"fees_interests"
] | {
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"less_lower_before",
"pin",
"mortgage"
],
[
"less_lower_before",
"debit",
"business"
],
[
"limits"
],
[
"overdraft"
],
[
"cheque",
"pin",
"change"
],
[
"mortgage",
"card"
],
[
"cheque",
"credit",
"card"
],
[
"handoff",
"mortgage",
"wrong_notworking_notshowing"
],
[
"dont_know",
"how_much",
"savings"
]
] |
great, then cancel the direct debit i have with Hyatt Regency Gifts | [
"acknowledge",
"cancel_close_leave_freeze",
"direct_debit"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"affirm"
],
[
"limits"
],
[
"balance"
],
[
"acknowledge"
],
[
"balance",
"deny"
],
[
"direct_debit",
"lost_stolen"
],
[
"greet",
"thank"
],
[
"transfer_payment_deposit"
],
[
"loan",
"how_long"
]
] |
Is your overdraft cost varying? How much do you charge over 3 thousand dollars? | [
"overdraft",
"how_much",
"fees_interests"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": "is the intent asking how to do something?",
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"dont_know"
],
[
"when"
],
[
"standing_order"
],
[
"contactless"
],
[
"cancel_close_leave_freeze",
"request_info"
],
[
"how",
"greet"
],
[
"make_open_apply_setup_get_activate"
],
[
"lost_stolen"
],
[
"why",
"savings"
]
] |
i don't need to set up a meeting about my mortgage | [
"appointment",
"mortgage",
"deny"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"how",
"wrong_notworking_notshowing"
],
[
"current",
"withdrawal"
],
[
"contactless",
"fees_interests"
],
[
"refund"
],
[
"contactless"
],
[
"debit"
],
[
"repeat"
],
[
"balance",
"transfer_payment_deposit"
],
[
"handoff",
"lost_stolen"
]
] |
How can I make a transfer of 6600 pounds to passport office straightaway? | [
"transfer_payment_deposit",
"how",
"make_open_apply_setup_get_activate"
] | {
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"why",
"appointment"
],
[
"current",
"withdrawal"
],
[
"greet",
"credit"
],
[
"loan",
"repeat"
],
[
"appointment",
"business"
],
[
"more_higher_after",
"fees_interests"
],
[
"standing_order"
],
[
"lost_stolen",
"arrival"
],
[
"mortgage"
]
] |
Are there any limits on the number of transfers I can make from my current account? | [
"limits",
"current",
"transfer_payment_deposit",
"account",
"request_info"
] | {
"new": "is the intent asking about something new?",
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"how_much"
],
[
"change"
],
[
"direct_debit",
"fees_interests",
"business",
"how_long"
],
[
"affirm",
"thank",
"how_long"
],
[
"greet",
"international",
"business",
"wrong_notworking_notshowing"
],
[
"balance",
"refund",
"account"
],
[
"end_call"
],
[
"new",
"thank",
"withdrawal",
"request_info"
],
[
"lost_stolen"
]
] |
my wife's contactless payments with her visa card are broken. | [
"contactless",
"transfer_payment_deposit",
"card",
"wrong_notworking_notshowing"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": "is the intent asking about some quantity or how much?",
"how": "is the intent asking how to do something?",
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": "is the intent to ask about cheque?",
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"more_higher_after",
"repeat"
],
[
"pin",
"loan",
"request_info"
],
[
"overdraft"
],
[
"withdrawal",
"card"
],
[
"cheque",
"new"
],
[
"greet",
"end_call",
"how"
],
[
"when",
"how_much",
"change"
],
[
"cheque",
"when",
"savings"
],
[
"dont_know",
"affirm",
"refund"
]
] |
I lost it sometime from 5ish in the afternoon to 8 20 a.m. yesterday night | [
"lost_stolen"
] | {
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"affirm"
],
[
"how_much"
],
[
"dont_know"
],
[
"international"
],
[
"more_higher_after"
],
[
"overdraft"
],
[
"make_open_apply_setup_get_activate"
],
[
"credit"
],
[
"mortgage"
]
] |
how long do i need to waste my time until i can talk to an agent? | [
"how_long",
"handoff"
] | {
"new": "is the intent asking about something new?",
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"affirm"
],
[
"direct_debit"
],
[
"pin"
],
[
"more_higher_after"
],
[
"appointment"
],
[
"balance"
],
[
"refund"
],
[
"deny"
],
[
"new"
]
] |
What are my additional expenses on tax since November | [
"how_much",
"transfer_payment_deposit"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"current"
],
[
"fees_interests"
],
[
"overdraft"
],
[
"withdrawal"
],
[
"refund"
],
[
"make_open_apply_setup_get_activate"
],
[
"end_call"
],
[
"lost_stolen"
],
[
"mortgage"
]
] |
I want to make a transfer to an existing current account | [
"account",
"make_open_apply_setup_get_activate",
"transfer_payment_deposit",
"current",
"existing"
] | {
"new": "is the intent asking about something new?",
"balance": "is the intent to ask about balance?",
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": "is the intent asking about something that already exists?"
} | [
[
"direct_debit",
"new",
"cheque",
"wrong_notworking_notshowing"
],
[
"loan",
"balance",
"deny",
"credit"
],
[
"cheque",
"card",
"credit",
"request_info"
],
[
"direct_debit",
"thank",
"arrival"
],
[
"handoff",
"request_info"
],
[
"cheque",
"fees_interests",
"savings"
],
[
"direct_debit",
"how",
"business"
],
[
"existing",
"contactless",
"withdrawal"
],
[
"cancel_close_leave_freeze",
"end_call",
"new",
"affirm"
]
] |
i forgot to make a transfer so i could top up | [
"transfer_payment_deposit",
"make_open_apply_setup_get_activate"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"direct_debit"
],
[
"dont_know"
],
[
"loan"
],
[
"less_lower_before"
],
[
"limits"
],
[
"card"
],
[
"cancel_close_leave_freeze"
],
[
"when"
],
[
"mortgage"
]
] |
Hi, thanks for picking up | [
"thank",
"greet"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"direct_debit"
],
[
"greet"
],
[
"less_lower_before"
],
[
"handoff"
],
[
"why"
],
[
"how_long"
],
[
"new"
],
[
"cancel_close_leave_freeze"
],
[
"wrong_notworking_notshowing"
]
] |
this is totally wrong | [
"wrong_notworking_notshowing"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
} | [
[
"change"
],
[
"savings"
],
[
"arrival"
],
[
"appointment"
],
[
"overdraft"
],
[
"existing"
],
[
"withdrawal"
],
[
"refund"
],
[
"deny"
]
] |
No, I need it on Tuesday | [
"deny"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"dont_know"
],
[
"current"
],
[
"how"
],
[
"appointment"
],
[
"acknowledge"
],
[
"card"
],
[
"cheque"
],
[
"wrong_notworking_notshowing"
],
[
"when"
]
] |
a cheque | [
"cheque"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"affirm"
],
[
"change"
],
[
"fees_interests"
],
[
"limits"
],
[
"business"
],
[
"standing_order"
],
[
"refund"
],
[
"deny"
],
[
"end_call"
]
] |
My card is not working contactless. | [
"card",
"contactless",
"wrong_notworking_notshowing"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"how_much"
],
[
"change"
],
[
"overdraft",
"refund"
],
[
"direct_debit",
"repeat"
],
[
"balance",
"appointment"
],
[
"affirm",
"wrong_notworking_notshowing"
],
[
"repeat",
"business"
],
[
"end_call",
"credit"
],
[
"dont_know",
"change"
]
] |
true, this direct debit should go to katye tao | [
"affirm",
"direct_debit"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"change"
],
[
"current"
],
[
"loan"
],
[
"overdraft"
],
[
"acknowledge"
],
[
"refund"
],
[
"card"
],
[
"end_call"
],
[
"wrong_notworking_notshowing"
]
] |
What is the current interest rate on one year fixed bonds? | [
"fees_interests",
"how_much"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"direct_debit"
],
[
"current"
],
[
"greet"
],
[
"dont_know"
],
[
"handoff"
],
[
"acknowledge"
],
[
"withdrawal"
],
[
"repeat"
],
[
"cancel_close_leave_freeze"
]
] |
hello, I had problems with my debit card all day yesterday | [
"wrong_notworking_notshowing",
"card",
"greet",
"debit"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": "is the intent asking about something that already exists?"
} | [
[
"less_lower_before",
"standing_order"
],
[
"less_lower_before",
"new",
"cancel_close_leave_freeze"
],
[
"direct_debit",
"credit"
],
[
"international",
"how_long"
],
[
"deny"
],
[
"cheque",
"how",
"limits"
],
[
"existing",
"loan"
],
[
"new"
],
[
"pin",
"mortgage",
"savings"
]
] |
What is going to happen if I don't pay that before 2pm today? | [
"request_info",
"transfer_payment_deposit",
"less_lower_before"
] | {
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"how_much"
],
[
"international"
],
[
"savings"
],
[
"loan"
],
[
"limits"
],
[
"cancel_close_leave_freeze",
"credit"
],
[
"card"
],
[
"direct_debit",
"standing_order"
],
[
"acknowledge",
"lost_stolen"
]
] |
can I set the transfer limit for good? | [
"transfer_payment_deposit",
"limits",
"change"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"more_higher_after",
"wrong_notworking_notshowing"
],
[
"greet"
],
[
"loan",
"balance"
],
[
"savings"
],
[
"wrong_notworking_notshowing",
"account"
],
[
"transfer_payment_deposit",
"acknowledge"
],
[
"current",
"end_call"
],
[
"how",
"cheque"
],
[
"how",
"mortgage"
]
] |
I simply cannot get any money from Santander's atms | [
"withdrawal",
"wrong_notworking_notshowing"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"current"
],
[
"greet"
],
[
"handoff"
],
[
"deny"
],
[
"card"
],
[
"request_info"
],
[
"transfer_payment_deposit"
],
[
"cheque"
],
[
"when"
]
] |
I topped up yesterday but I still don't see it reflected on my balance | [
"wrong_notworking_notshowing",
"balance",
"transfer_payment_deposit"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
} | [
[
"cancel_close_leave_freeze",
"account"
],
[
"change"
],
[
"international"
],
[
"handoff"
],
[
"thank"
],
[
"dont_know",
"international"
],
[
"cheque"
],
[
"credit"
],
[
"existing",
"wrong_notworking_notshowing"
]
] |
can we do 9:45 in the evening | [
"make_open_apply_setup_get_activate"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"greet"
],
[
"fees_interests"
],
[
"appointment"
],
[
"how"
],
[
"balance"
],
[
"debit"
],
[
"transfer_payment_deposit"
],
[
"cheque"
],
[
"mortgage"
]
] |
It's about direct debit | [
"direct_debit"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"affirm"
],
[
"account"
],
[
"loan"
],
[
"how"
],
[
"overdraft"
],
[
"withdrawal"
],
[
"card"
],
[
"request_info"
],
[
"end_call"
]
] |
why was I charged 1.05 pounds for the transfer I made on Saturday last week? | [
"transfer_payment_deposit",
"fees_interests",
"why"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"direct_debit"
],
[
"arrival"
],
[
"more_higher_after"
],
[
"contactless",
"thank"
],
[
"deny"
],
[
"how",
"thank"
],
[
"contactless"
],
[
"pin",
"appointment"
],
[
"new",
"card"
]
] |
can i get a credit card from the 15th | [
"make_open_apply_setup_get_activate",
"request_info",
"credit",
"card"
] | {
"new": "is the intent asking about something new?",
"balance": "is the intent to ask about balance?",
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"international"
],
[
"pin",
"card"
],
[
"overdraft",
"appointment",
"how_long"
],
[
"handoff",
"arrival"
],
[
"when",
"mortgage",
"handoff"
],
[
"repeat",
"credit"
],
[
"direct_debit",
"acknowledge"
],
[
"cancel_close_leave_freeze",
"handoff",
"new"
],
[
"balance",
"lost_stolen"
]
] |
tell me more about your loans and overdrafts | [
"request_info",
"loan",
"overdraft"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"affirm"
],
[
"appointment"
],
[
"standing_order"
],
[
"current",
"new"
],
[
"pin",
"thank"
],
[
"pin",
"loan"
],
[
"cancel_close_leave_freeze"
],
[
"lost_stolen"
],
[
"when"
]
] |
nope, I don't remember that payment to eon at all. | [
"deny",
"transfer_payment_deposit"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"account"
],
[
"international"
],
[
"pin"
],
[
"how"
],
[
"overdraft"
],
[
"balance"
],
[
"withdrawal"
],
[
"cheque"
],
[
"when"
]
] |
It's about a student loan | [
"loan"
] | {
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"affirm"
],
[
"dont_know"
],
[
"international"
],
[
"business"
],
[
"refund"
],
[
"deny"
],
[
"request_info"
],
[
"end_call"
],
[
"credit"
]
] |
since yesterday my balance doesn't show in my app. | [
"balance",
"wrong_notworking_notshowing"
] | {
"new": "is the intent asking about something new?",
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"standing_order"
],
[
"debit"
],
[
"contactless"
],
[
"repeat"
],
[
"request_info"
],
[
"why"
],
[
"new"
],
[
"cancel_close_leave_freeze"
],
[
"wrong_notworking_notshowing"
]
] |
Is it true I spent so much more this month on delivery? | [
"request_info",
"transfer_payment_deposit",
"more_higher_after"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"direct_debit"
],
[
"change"
],
[
"savings",
"wrong_notworking_notshowing"
],
[
"when",
"more_higher_after"
],
[
"new",
"credit"
],
[
"change",
"lost_stolen"
],
[
"pin",
"end_call"
],
[
"cancel_close_leave_freeze"
],
[
"mortgage"
]
] |
It was contactless | [
"contactless"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"international"
],
[
"savings"
],
[
"pin"
],
[
"fees_interests"
],
[
"overdraft"
],
[
"more_higher_after"
],
[
"debit"
],
[
"wrong_notworking_notshowing"
],
[
"when"
]
] |
If you don't help me, I might just withdraw all the money I've got and go somewhere else. | [
"cancel_close_leave_freeze"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"change"
],
[
"dont_know"
],
[
"less_lower_before"
],
[
"how"
],
[
"limits"
],
[
"request_info"
],
[
"make_open_apply_setup_get_activate"
],
[
"end_call"
],
[
"wrong_notworking_notshowing"
]
] |
I never said anything about any loan! Just let me talk to a person already | [
"loan",
"deny",
"handoff"
] | {
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"how_much"
],
[
"account"
],
[
"contactless",
"direct_debit"
],
[
"contactless",
"account"
],
[
"current",
"lost_stolen"
],
[
"thank",
"affirm"
],
[
"credit"
],
[
"when",
"acknowledge"
],
[
"when"
]
] |
Can you tell me more about paying via cheques? | [
"cheque",
"request_info",
"transfer_payment_deposit"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": "is the intent to deny something?",
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"affirm"
],
[
"change"
],
[
"cheque",
"deny"
],
[
"less_lower_before"
],
[
"pin"
],
[
"limits"
],
[
"card"
],
[
"direct_debit",
"arrival"
],
[
"repeat"
]
] |
Ok at 4 | [
"acknowledge"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": "is the intent to ask about the arrival of something?",
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"greet"
],
[
"arrival"
],
[
"less_lower_before"
],
[
"how"
],
[
"standing_order"
],
[
"contactless"
],
[
"end_call"
],
[
"lost_stolen"
],
[
"when"
]
] |
Yes, I want to transfer 1300 pounds to my Express savings account | [
"savings",
"account",
"transfer_payment_deposit",
"affirm",
"make_open_apply_setup_get_activate"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"why",
"new"
],
[
"loan",
"thank",
"credit",
"dont_know"
],
[
"business"
],
[
"thank",
"deny"
],
[
"cancel_close_leave_freeze",
"why",
"thank",
"how_long"
],
[
"appointment"
],
[
"direct_debit",
"pin",
"current"
],
[
"cheque",
"why",
"more_higher_after",
"make_open_apply_setup_get_activate"
],
[
"mortgage",
"savings",
"credit",
"account"
]
] |
Can I open more than 2 business accounts? | [
"request_info",
"business",
"account"
] | {
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"current"
],
[
"mortgage",
"account"
],
[
"when",
"mortgage"
],
[
"acknowledge"
],
[
"repeat",
"business"
],
[
"pin",
"affirm"
],
[
"dont_know",
"lost_stolen"
],
[
"credit"
],
[
"lost_stolen"
]
] |
Yes, I still wanted to do another thing | [
"affirm"
] | {
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"international"
],
[
"current"
],
[
"limits"
],
[
"handoff"
],
[
"appointment"
],
[
"standing_order"
],
[
"contactless"
],
[
"credit"
],
[
"lost_stolen"
]
] |
thanks, ill be there on Thursday at 9 30 evening then | [
"thank"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"account"
],
[
"less_lower_before"
],
[
"limits"
],
[
"handoff"
],
[
"business"
],
[
"standing_order"
],
[
"request_info"
],
[
"lost_stolen"
],
[
"when"
]
] |
This is great, just do as we discussed. | [
"acknowledge",
"make_open_apply_setup_get_activate"
] | {
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"direct_debit"
],
[
"wrong_notworking_notshowing"
],
[
"arrival"
],
[
"loan"
],
[
"withdrawal"
],
[
"standing_order"
],
[
"refund"
],
[
"request_info"
],
[
"credit"
]
] |
Will my direct debit be approved if I accidentally go over the overdraft limit? | [
"overdraft",
"direct_debit",
"limits",
"request_info",
"more_higher_after"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"end_call",
"how_long"
],
[
"limits",
"make_open_apply_setup_get_activate",
"business",
"arrival"
],
[
"deny",
"new",
"savings",
"arrival"
],
[
"appointment"
],
[
"loan",
"transfer_payment_deposit"
],
[
"direct_debit",
"pin"
],
[
"mortgage",
"request_info"
],
[
"end_call"
],
[
"new"
]
] |
if I'm not mistaken, my card got blocked exactly 4 weeks ago | [
"wrong_notworking_notshowing",
"card"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"account"
],
[
"dont_know"
],
[
"current"
],
[
"change"
],
[
"loan"
],
[
"appointment"
],
[
"withdrawal"
],
[
"debit"
],
[
"card"
]
] |
i want to pay it by card | [
"transfer_payment_deposit",
"card"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
} | [
[
"account"
],
[
"existing"
],
[
"thank"
],
[
"refund"
],
[
"contactless"
],
[
"request_info"
],
[
"transfer_payment_deposit"
],
[
"end_call"
],
[
"cancel_close_leave_freeze"
]
] |
How does contactless work exactly? | [
"contactless",
"request_info"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"current"
],
[
"less_lower_before"
],
[
"business"
],
[
"overdraft"
],
[
"thank"
],
[
"balance"
],
[
"standing_order"
],
[
"debit"
],
[
"card"
]
] |
Why cannot I set any direct debits, where's the problem? | [
"why",
"direct_debit",
"wrong_notworking_notshowing"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"how",
"repeat"
],
[
"pin"
],
[
"cancel_close_leave_freeze",
"overdraft"
],
[
"overdraft"
],
[
"handoff"
],
[
"withdrawal"
],
[
"standing_order",
"transfer_payment_deposit"
],
[
"cheque"
],
[
"greet",
"change"
]
] |
How do I check my balance on my phone? | [
"balance",
"request_info"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"affirm"
],
[
"change"
],
[
"loan"
],
[
"appointment"
],
[
"handoff"
],
[
"limits"
],
[
"refund"
],
[
"withdrawal"
],
[
"card"
]
] |
do it with a card | [
"card"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"how_much"
],
[
"dont_know"
],
[
"appointment"
],
[
"standing_order"
],
[
"deny"
],
[
"debit"
],
[
"make_open_apply_setup_get_activate"
],
[
"lost_stolen"
],
[
"mortgage"
]
] |
i dont know if i need something else | [
"dont_know"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"pin"
],
[
"how"
],
[
"overdraft"
],
[
"limits"
],
[
"repeat"
],
[
"how_long"
],
[
"why"
],
[
"cheque"
],
[
"cancel_close_leave_freeze"
]
] |
I have no idea | [
"dont_know"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"affirm"
],
[
"how_much"
],
[
"savings"
],
[
"limits"
],
[
"handoff"
],
[
"balance"
],
[
"acknowledge"
],
[
"how_long"
],
[
"why"
]
] |
What is an overdraft | [
"request_info",
"overdraft"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"dont_know"
],
[
"arrival"
],
[
"savings"
],
[
"pin"
],
[
"appointment"
],
[
"limits"
],
[
"debit"
],
[
"make_open_apply_setup_get_activate"
],
[
"cancel_close_leave_freeze"
]
] |
i need to schedule a meeting while im abroad | [
"appointment",
"international",
"make_open_apply_setup_get_activate"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"international"
],
[
"current"
],
[
"loan"
],
[
"how"
],
[
"overdraft"
],
[
"balance",
"acknowledge"
],
[
"card"
],
[
"pin",
"more_higher_after"
],
[
"contactless",
"pin"
]
] |
How can I access more info about loans that I still owe to peopke? | [
"loan",
"request_info"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"limits"
],
[
"balance"
],
[
"standing_order"
],
[
"repeat"
],
[
"request_info"
],
[
"make_open_apply_setup_get_activate"
],
[
"cancel_close_leave_freeze"
],
[
"lost_stolen"
],
[
"mortgage"
]
] |
My transaction shows as pending, I want a refund! | [
"refund",
"wrong_notworking_notshowing",
"transfer_payment_deposit"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": "is the intent asking about how long something takes?",
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
} | [
[
"overdraft",
"standing_order"
],
[
"fees_interests"
],
[
"business"
],
[
"account",
"acknowledge"
],
[
"existing"
],
[
"savings",
"arrival"
],
[
"affirm",
"lost_stolen"
],
[
"request_info"
],
[
"how_long"
]
] |
Hi, I asked for a refund but it hasnt arrived to my address | [
"refund",
"greet",
"wrong_notworking_notshowing"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": "is the intent asking about something that already exists?"
} | [
[
"direct_debit"
],
[
"affirm",
"repeat"
],
[
"why",
"change"
],
[
"refund",
"arrival"
],
[
"existing"
],
[
"end_call",
"account"
],
[
"loan",
"more_higher_after"
],
[
"new"
],
[
"credit"
]
] |
do you offer accounts for small businesses? | [
"business",
"account",
"request_info"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"dont_know"
],
[
"international"
],
[
"savings"
],
[
"international",
"wrong_notworking_notshowing"
],
[
"greet",
"pin"
],
[
"thank"
],
[
"contactless"
],
[
"how_long"
],
[
"new"
]
] |
thats so helpful! very appreciated! | [
"thank"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"dont_know"
],
[
"international"
],
[
"savings"
],
[
"how"
],
[
"more_higher_after"
],
[
"standing_order"
],
[
"deny"
],
[
"repeat"
],
[
"cancel_close_leave_freeze"
]
] |
Yes, my direct debit didn't go through | [
"affirm",
"wrong_notworking_notshowing",
"direct_debit"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"change"
],
[
"debit",
"new"
],
[
"savings"
],
[
"less_lower_before"
],
[
"business"
],
[
"handoff"
],
[
"contactless"
],
[
"card",
"request_info"
],
[
"less_lower_before",
"limits"
]
] |
when does this thing start? | [
"when"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"pin"
],
[
"standing_order"
],
[
"acknowledge"
],
[
"deny"
],
[
"refund"
],
[
"repeat"
],
[
"request_info"
],
[
"how_long"
],
[
"new"
]
] |
can I use my Visa debit normally abroad? | [
"card",
"debit",
"international",
"request_info"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"less_lower_before",
"repeat",
"arrival"
],
[
"pin",
"make_open_apply_setup_get_activate"
],
[
"refund"
],
[
"standing_order"
],
[
"limits",
"thank",
"international"
],
[
"greet",
"international",
"arrival"
],
[
"balance",
"transfer_payment_deposit"
],
[
"wrong_notworking_notshowing"
],
[
"thank",
"wrong_notworking_notshowing"
]
] |
Where can I get more information about taking out a loan? | [
"loan",
"make_open_apply_setup_get_activate",
"request_info"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"direct_debit"
],
[
"account"
],
[
"why",
"thank"
],
[
"greet"
],
[
"affirm",
"how_long"
],
[
"how",
"current"
],
[
"loan",
"how_much"
],
[
"how_much",
"account"
],
[
"greet",
"how"
]
] |
i want to cancel my loan asap let me talk to the manager | [
"loan",
"cancel_close_leave_freeze",
"handoff"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"how_much"
],
[
"change"
],
[
"greet"
],
[
"new",
"make_open_apply_setup_get_activate"
],
[
"pin"
],
[
"how_long"
],
[
"international",
"change"
],
[
"deny",
"international"
],
[
"cancel_close_leave_freeze"
]
] |
No, it was actually 640€ | [
"deny",
"change"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"how_much"
],
[
"how"
],
[
"business"
],
[
"balance"
],
[
"standing_order"
],
[
"refund"
],
[
"cheque"
],
[
"end_call"
],
[
"mortgage"
]
] |
maybe, can i lower my overdraft then? | [
"overdraft",
"change",
"request_info",
"dont_know",
"less_lower_before"
] | {
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"make_open_apply_setup_get_activate",
"repeat",
"credit"
],
[
"pin",
"credit"
],
[
"more_higher_after"
],
[
"handoff"
],
[
"business",
"transfer_payment_deposit"
],
[
"thank",
"fees_interests"
],
[
"card"
],
[
"transfer_payment_deposit"
],
[
"greet",
"debit",
"more_higher_after",
"how_long"
]
] |
I spent 67.27 euros from my current account this morning. What's my current balance? | [
"balance",
"how_much",
"current",
"account",
"transfer_payment_deposit"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": "is the intent asking about how long something takes?",
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
} | [
[
"greet",
"when",
"savings",
"repeat"
],
[
"current",
"existing",
"acknowledge"
],
[
"less_lower_before"
],
[
"thank",
"withdrawal",
"wrong_notworking_notshowing"
],
[
"current",
"when",
"greet"
],
[
"how_long"
],
[
"card",
"standing_order",
"account"
],
[
"debit",
"affirm",
"repeat",
"lost_stolen"
],
[
"existing",
"lost_stolen"
]
] |
I want something else, but I'd rather talk to a real person about it | [
"handoff"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
} | [
[
"dont_know"
],
[
"savings"
],
[
"existing"
],
[
"refund"
],
[
"card"
],
[
"request_info"
],
[
"why"
],
[
"lost_stolen"
],
[
"mortgage"
]
] |
I have an appointment on Tuesday to talk about my account | [
"appointment",
"account"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
} | [
[
"how_much"
],
[
"current"
],
[
"appointment"
],
[
"handoff"
],
[
"existing"
],
[
"thank"
],
[
"refund"
],
[
"make_open_apply_setup_get_activate"
],
[
"cancel_close_leave_freeze"
]
] |
Hi, I wanted to book an appointment with my local branch | [
"appointment",
"make_open_apply_setup_get_activate",
"greet"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"change"
],
[
"fees_interests",
"deny"
],
[
"contactless",
"thank"
],
[
"handoff"
],
[
"standing_order"
],
[
"debit"
],
[
"pin",
"how_much"
],
[
"affirm",
"fees_interests"
],
[
"cheque"
]
] |
can i get travel insurance? | [
"request_info",
"make_open_apply_setup_get_activate"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"how_much"
],
[
"dont_know"
],
[
"appointment"
],
[
"balance"
],
[
"standing_order"
],
[
"cheque"
],
[
"end_call"
],
[
"cancel_close_leave_freeze"
],
[
"mortgage"
]
] |
Is it safe to write my pin on the back of my card? | [
"pin",
"request_info",
"card"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"savings",
"wrong_notworking_notshowing"
],
[
"end_call",
"make_open_apply_setup_get_activate"
],
[
"pin"
],
[
"overdraft"
],
[
"affirm",
"international"
],
[
"thank"
],
[
"standing_order"
],
[
"acknowledge"
],
[
"handoff",
"refund"
]
] |
Why is it happening all the time? | [
"why"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"current"
],
[
"international"
],
[
"how"
],
[
"balance"
],
[
"refund"
],
[
"transfer_payment_deposit"
],
[
"credit"
],
[
"lost_stolen"
],
[
"mortgage"
]
] |
Is it important to have the same address for my current account and for my utility bills? | [
"current",
"account",
"request_info"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"affirm"
],
[
"current"
],
[
"dont_know",
"acknowledge"
],
[
"less_lower_before"
],
[
"how"
],
[
"overdraft"
],
[
"standing_order"
],
[
"fees_interests",
"withdrawal"
],
[
"make_open_apply_setup_get_activate",
"wrong_notworking_notshowing"
]
] |
anytime before 4 | [
"less_lower_before"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": "is the intent to ask about contactless?",
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
} | [
[
"how_much"
],
[
"greet"
],
[
"arrival"
],
[
"savings"
],
[
"fees_interests"
],
[
"overdraft"
],
[
"existing"
],
[
"contactless"
],
[
"how_long"
]
] |
No, it's not this account | [
"deny",
"account"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"international"
],
[
"current"
],
[
"loan"
],
[
"pin"
],
[
"more_higher_after"
],
[
"business"
],
[
"overdraft"
],
[
"standing_order"
],
[
"mortgage"
]
] |
Did I spend less than usual amount this week for donate? | [
"request_info",
"less_lower_before",
"transfer_payment_deposit"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": "is the intent asking about something that already exists?"
} | [
[
"how_much"
],
[
"overdraft",
"request_info"
],
[
"direct_debit"
],
[
"greet"
],
[
"existing",
"transfer_payment_deposit"
],
[
"appointment",
"acknowledge"
],
[
"standing_order"
],
[
"handoff",
"repeat"
],
[
"lost_stolen"
]
] |
you promised that functionality last year, but it's still not there. | [
"wrong_notworking_notshowing"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"change"
],
[
"greet"
],
[
"savings"
],
[
"loan"
],
[
"how"
],
[
"fees_interests"
],
[
"debit"
],
[
"how_long"
],
[
"lost_stolen"
]
] |
i see, that was super helpful, ciao | [
"acknowledge",
"end_call",
"thank"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"greet",
"card"
],
[
"direct_debit"
],
[
"how_much",
"wrong_notworking_notshowing"
],
[
"appointment"
],
[
"make_open_apply_setup_get_activate",
"refund"
],
[
"repeat"
],
[
"mortgage",
"how_long"
],
[
"when"
],
[
"handoff",
"wrong_notworking_notshowing"
]
] |
I don't know, I think I paid by card, but I'm kind of guessing at this time | [
"dont_know",
"transfer_payment_deposit",
"card"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"affirm",
"appointment"
],
[
"how",
"refund"
],
[
"fees_interests",
"business"
],
[
"contactless",
"mortgage"
],
[
"new"
],
[
"dont_know",
"savings"
],
[
"affirm",
"deny"
],
[
"refund",
"lost_stolen"
],
[
"mortgage"
]
] |
Yes, getting that refund tomorrow is fine. | [
"affirm",
"refund"
] | {
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": "is the intent asking about some quantity or how much?",
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"how_much"
],
[
"change"
],
[
"international"
],
[
"greet"
],
[
"how"
],
[
"fees_interests"
],
[
"contactless"
],
[
"repeat"
],
[
"credit"
]
] |
where can I find more info about online shopping with your debit cards? | [
"card",
"request_info",
"debit"
] | {
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"cancel_close_leave_freeze",
"change"
],
[
"fees_interests",
"credit"
],
[
"arrival"
],
[
"limits",
"savings"
],
[
"thank"
],
[
"how_much",
"appointment"
],
[
"direct_debit",
"acknowledge"
],
[
"current",
"arrival"
],
[
"how",
"mortgage"
]
] |
Do you allow cheque deposits in other currencies? | [
"cheque",
"request_info",
"transfer_payment_deposit"
] | {
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"end_call",
"how_long"
],
[
"change"
],
[
"dont_know",
"withdrawal"
],
[
"greet",
"credit"
],
[
"loan"
],
[
"limits",
"thank"
],
[
"transfer_payment_deposit",
"acknowledge"
],
[
"savings",
"lost_stolen"
],
[
"end_call"
]
] |
No, it has nothing to do with loans | [
"loan",
"deny"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"savings"
],
[
"loan"
],
[
"how"
],
[
"refund"
],
[
"contactless"
],
[
"card"
],
[
"how_long"
],
[
"why"
],
[
"mortgage"
]
] |
This is my pin | [
"pin"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"direct_debit"
],
[
"current"
],
[
"dont_know"
],
[
"less_lower_before"
],
[
"appointment"
],
[
"balance"
],
[
"why"
],
[
"end_call"
],
[
"lost_stolen"
]
] |
one hour after | [
"more_higher_after"
] | {
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"how_much"
],
[
"greet"
],
[
"less_lower_before"
],
[
"pin"
],
[
"overdraft"
],
[
"withdrawal"
],
[
"end_call"
],
[
"cancel_close_leave_freeze"
],
[
"credit"
]
] |
Yes, I want to activate it | [
"affirm",
"make_open_apply_setup_get_activate"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"account"
],
[
"dont_know"
],
[
"loan"
],
[
"business"
],
[
"refund"
],
[
"repeat"
],
[
"request_info"
],
[
"cheque"
],
[
"cancel_close_leave_freeze"
]
] |
Yes, this is a new appointment | [
"affirm",
"appointment",
"new"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"overdraft",
"credit"
],
[
"how"
],
[
"more_higher_after"
],
[
"make_open_apply_setup_get_activate",
"affirm"
],
[
"withdrawal",
"repeat"
],
[
"how_long"
],
[
"make_open_apply_setup_get_activate"
],
[
"pin",
"change"
],
[
"mortgage"
]
] |
Just freeze that debit card! | [
"cancel_close_leave_freeze",
"debit",
"card"
] | {
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
} | [
[
"dont_know"
],
[
"loan"
],
[
"pin"
],
[
"more_higher_after"
],
[
"balance"
],
[
"mortgage",
"deny"
],
[
"direct_debit",
"dont_know"
],
[
"make_open_apply_setup_get_activate"
],
[
"wrong_notworking_notshowing",
"acknowledge"
]
] |
I need to resend the same amount to kristee goode. | [
"make_open_apply_setup_get_activate",
"transfer_payment_deposit"
] | {
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
} | [
[
"affirm"
],
[
"current"
],
[
"loan"
],
[
"more_higher_after"
],
[
"overdraft"
],
[
"handoff"
],
[
"contactless"
],
[
"new"
],
[
"cancel_close_leave_freeze"
]
] |
I can't pay that back any time soon | [
"transfer_payment_deposit",
"deny"
] | {
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
} | [
[
"how_much"
],
[
"greet"
],
[
"more_higher_after"
],
[
"limits"
],
[
"business"
],
[
"debit"
],
[
"make_open_apply_setup_get_activate"
],
[
"cheque"
],
[
"mortgage"
]
] |
Subsets and Splits