text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
What will I need to verify my identity | {
"text": "What will I need to verify my identity"
} | [
{
"label": "NEGATIVE",
"score": 0.9949413537979126
},
{
"label": "POSITIVE",
"score": 0.005058656446635723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
What is the cost for currency exchanges? | {
"text": "What is the cost for currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972596168518066
},
{
"label": "POSITIVE",
"score": 0.002740338444709778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Do you accept all cards and currencies? | {
"text": "Do you accept all cards and currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.8817290663719177
},
{
"label": "POSITIVE",
"score": 0.11827098578214645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
terminate my account please | {
"text": "terminate my account please"
} | [
{
"label": "NEGATIVE",
"score": 0.9996522665023804
},
{
"label": "POSITIVE",
"score": 0.0003477493592072278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
If my cash withdrawal is still not showing, is something wrong? | {
"text": "If my cash withdrawal is still not showing, is something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993330836296082
},
{
"label": "POSITIVE",
"score": 0.0006668833666481078
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I need to know the process to transfer money into my account. | {
"text": "I need to know the process to transfer money into my account."
} | [
{
"label": "NEGATIVE",
"score": 0.99920254945755
},
{
"label": "POSITIVE",
"score": 0.0007974389591254294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Do I need to pay more for exchanging currencies? | {
"text": "Do I need to pay more for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995837807655334
},
{
"label": "POSITIVE",
"score": 0.00041623591096140444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances. | {
"text": "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances."
} | [
{
"label": "NEGATIVE",
"score": 0.9870434403419495
},
{
"label": "POSITIVE",
"score": 0.012956487014889717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
The app shows a withdrawal that I did not make or authorize. | {
"text": "The app shows a withdrawal that I did not make or authorize."
} | [
{
"label": "NEGATIVE",
"score": 0.9996083378791809
},
{
"label": "POSITIVE",
"score": 0.00039165568887256086
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined? | {
"text": "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.998313307762146
},
{
"label": "POSITIVE",
"score": 0.0016866823425516486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Where can I find your exchange rates? | {
"text": "Where can I find your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.999049723148346
},
{
"label": "POSITIVE",
"score": 0.0009502219036221504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I've never been to that store. That's a fraudulent charge. | {
"text": "I've never been to that store. That's a fraudulent charge."
} | [
{
"label": "NEGATIVE",
"score": 0.9956272840499878
},
{
"label": "POSITIVE",
"score": 0.004372658208012581
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Can I put my found card back into the app on my phone? | {
"text": "Can I put my found card back into the app on my phone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994901418685913
},
{
"label": "POSITIVE",
"score": 0.0005098451511003077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why is your exchange rate so bad? | {
"text": "Why is your exchange rate so bad?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997861981391907
},
{
"label": "POSITIVE",
"score": 0.0002138290146831423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I'm using the app and I noticed a payment that I didn't make. | {
"text": "I'm using the app and I noticed a payment that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.988575279712677
},
{
"label": "POSITIVE",
"score": 0.011424729600548744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Will you guys do Visa or Mastercard? | {
"text": "Will you guys do Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9518617391586304
},
{
"label": "POSITIVE",
"score": 0.04813829064369202
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money. | {
"text": "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money."
} | [
{
"label": "NEGATIVE",
"score": 0.23860393464565277
},
{
"label": "POSITIVE",
"score": 0.761396050453186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
A random charge got added to my card | {
"text": "A random charge got added to my card"
} | [
{
"label": "NEGATIVE",
"score": 0.985991895198822
},
{
"label": "POSITIVE",
"score": 0.014008077792823315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I am looking to get a Visa credit card, what must I do to achieve this? | {
"text": "I am looking to get a Visa credit card, what must I do to achieve this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971603155136108
},
{
"label": "POSITIVE",
"score": 0.002839653752744198
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
My card's expiration date is close. | {
"text": "My card's expiration date is close."
} | [
{
"label": "NEGATIVE",
"score": 0.998625636100769
},
{
"label": "POSITIVE",
"score": 0.0013743402669206262
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
My card stopped working. How do I check if there is a freeze on it? | {
"text": "My card stopped working. How do I check if there is a freeze on it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996883869171143
},
{
"label": "POSITIVE",
"score": 0.00031168790883384645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Can I choose what card I can use | {
"text": "Can I choose what card I can use"
} | [
{
"label": "NEGATIVE",
"score": 0.9876664876937866
},
{
"label": "POSITIVE",
"score": 0.012333467602729797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I didn't get my card back from the ATM. | {
"text": "I didn't get my card back from the ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9968891739845276
},
{
"label": "POSITIVE",
"score": 0.003110866528004408
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Why is my transfer pending? | {
"text": "Why is my transfer pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986549615859985
},
{
"label": "POSITIVE",
"score": 0.0013450736878439784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can you tell me how transferring money into my account works? | {
"text": "Can you tell me how transferring money into my account works?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985242486000061
},
{
"label": "POSITIVE",
"score": 0.00147574907168746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I've just moved and I need to change my details | {
"text": "I've just moved and I need to change my details"
} | [
{
"label": "NEGATIVE",
"score": 0.9944338202476501
},
{
"label": "POSITIVE",
"score": 0.005566188599914312
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I have been charged a pound for something that appears on my statement | {
"text": "I have been charged a pound for something that appears on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9724423885345459
},
{
"label": "POSITIVE",
"score": 0.027557622641324997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
It's not letting me transfer money to my beneficiery. | {
"text": "It's not letting me transfer money to my beneficiery."
} | [
{
"label": "NEGATIVE",
"score": 0.6430339217185974
},
{
"label": "POSITIVE",
"score": 0.3569660186767578
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
What is the exchange rate for EUR? | {
"text": "What is the exchange rate for EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952380657196045
},
{
"label": "POSITIVE",
"score": 0.004761931486427784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Can this app be used to exchange currencies? | {
"text": "Can this app be used to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988270401954651
},
{
"label": "POSITIVE",
"score": 0.0011729694670066237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I accidentally made a payment to a wrong account. What should I do? | {
"text": "I accidentally made a payment to a wrong account. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996594190597534
},
{
"label": "POSITIVE",
"score": 0.00034062316990457475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I can't withdraw money | {
"text": "I can't withdraw money"
} | [
{
"label": "NEGATIVE",
"score": 0.0019041580380871892
},
{
"label": "POSITIVE",
"score": 0.9980958104133606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why hasn't my friend received the money i sent them yet? | {
"text": "Why hasn't my friend received the money i sent them yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.999455988407135
},
{
"label": "POSITIVE",
"score": 0.0005440338863991201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How can I tell where the money came from? | {
"text": "How can I tell where the money came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993534684181213
},
{
"label": "POSITIVE",
"score": 0.0006465587648563087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me? | {
"text": "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994996786117554
},
{
"label": "POSITIVE",
"score": 0.0005002543330192566
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Which countries does your service work in? | {
"text": "Which countries does your service work in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9712200164794922
},
{
"label": "POSITIVE",
"score": 0.028780002146959305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
There is a direct debit charge that I don't recognize, what can I do? | {
"text": "There is a direct debit charge that I don't recognize, what can I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973078966140747
},
{
"label": "POSITIVE",
"score": 0.0026921380776911974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I can't get my actual card to work | {
"text": "I can't get my actual card to work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997650980949402
},
{
"label": "POSITIVE",
"score": 0.00023490612511523068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant? | {
"text": "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992836117744446
},
{
"label": "POSITIVE",
"score": 0.0007163920090533793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why has my new card still not come? | {
"text": "Why has my new card still not come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991114735603333
},
{
"label": "POSITIVE",
"score": 0.0008884738781489432
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Am I able to track the card that was just sent to me? | {
"text": "Am I able to track the card that was just sent to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978391528129578
},
{
"label": "POSITIVE",
"score": 0.002160840667784214
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I topped up my account but the app failed to process it. | {
"text": "I topped up my account but the app failed to process it."
} | [
{
"label": "NEGATIVE",
"score": 0.9997283816337585
},
{
"label": "POSITIVE",
"score": 0.00027163769118487835
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
help me find where this money came from | {
"text": "help me find where this money came from"
} | [
{
"label": "NEGATIVE",
"score": 0.9986893534660339
},
{
"label": "POSITIVE",
"score": 0.0013106918195262551
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Help, I don't know what the PIN is to my card? | {
"text": "Help, I don't know what the PIN is to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994401335716248
},
{
"label": "POSITIVE",
"score": 0.0005598894786089659
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
My card is missing! Help! | {
"text": "My card is missing! Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9993839263916016
},
{
"label": "POSITIVE",
"score": 0.0006159926415421069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
What to do if my card has been used without my permission? | {
"text": "What to do if my card has been used without my permission?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995492100715637
},
{
"label": "POSITIVE",
"score": 0.0004507089324761182
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future. | {
"text": "I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future."
} | [
{
"label": "NEGATIVE",
"score": 0.8387258648872375
},
{
"label": "POSITIVE",
"score": 0.16127419471740723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent. | {
"text": "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent."
} | [
{
"label": "NEGATIVE",
"score": 0.9954580068588257
},
{
"label": "POSITIVE",
"score": 0.004542065318673849
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I want a backup second card. Is this possible? | {
"text": "I want a backup second card. Is this possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988276362419128
},
{
"label": "POSITIVE",
"score": 0.0011723332572728395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
What currencies can I have? | {
"text": "What currencies can I have?"
} | [
{
"label": "NEGATIVE",
"score": 0.8000904321670532
},
{
"label": "POSITIVE",
"score": 0.19990961253643036
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do? | {
"text": "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993228912353516
},
{
"label": "POSITIVE",
"score": 0.0006771665066480637
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Using international ATMs messes up the exchange rate. | {
"text": "Using international ATMs messes up the exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9997825026512146
},
{
"label": "POSITIVE",
"score": 0.0002175089466618374
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I did a transfer and I was charged a fee that shouldn't be there! | {
"text": "I did a transfer and I was charged a fee that shouldn't be there!"
} | [
{
"label": "NEGATIVE",
"score": 0.9993909597396851
},
{
"label": "POSITIVE",
"score": 0.0006090535898692906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I transferred some cash and it has not arrived yet. | {
"text": "I transferred some cash and it has not arrived yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992440938949585
},
{
"label": "POSITIVE",
"score": 0.0007559680962003767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
why cant you just refund me instead of a merchant | {
"text": "why cant you just refund me instead of a merchant"
} | [
{
"label": "NEGATIVE",
"score": 0.9988504648208618
},
{
"label": "POSITIVE",
"score": 0.0011495540384203196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
My account is blocked because I entered the wrong pin too many times. Help me unblock. | {
"text": "My account is blocked because I entered the wrong pin too many times. Help me unblock."
} | [
{
"label": "NEGATIVE",
"score": 0.9997517466545105
},
{
"label": "POSITIVE",
"score": 0.00024821990518830717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
In the app, I see a withdrawal I didn't make. | {
"text": "In the app, I see a withdrawal I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9991266131401062
},
{
"label": "POSITIVE",
"score": 0.00087336590513587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can I use the apple watch to make a top-up? | {
"text": "Can I use the apple watch to make a top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985730648040771
},
{
"label": "POSITIVE",
"score": 0.0014269528910517693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
What's go on, where is my new card? | {
"text": "What's go on, where is my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988221526145935
},
{
"label": "POSITIVE",
"score": 0.0011778404004871845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How do I edit my personal details? | {
"text": "How do I edit my personal details?"
} | [
{
"label": "NEGATIVE",
"score": 0.99915611743927
},
{
"label": "POSITIVE",
"score": 0.000843934016302228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I got cash and was charged a fee that shouldn't be there! | {
"text": "I got cash and was charged a fee that shouldn't be there!"
} | [
{
"label": "NEGATIVE",
"score": 0.9993392825126648
},
{
"label": "POSITIVE",
"score": 0.0006607402465306222
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
the exchange rate on my payment was wrong | {
"text": "the exchange rate on my payment was wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9995800852775574
},
{
"label": "POSITIVE",
"score": 0.0004199019749648869
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I require verification for my source of funds. | {
"text": "I require verification for my source of funds."
} | [
{
"label": "NEGATIVE",
"score": 0.9959134459495544
},
{
"label": "POSITIVE",
"score": 0.004086513537913561
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Tell me how to setup a new PIN. | {
"text": "Tell me how to setup a new PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9969484210014343
},
{
"label": "POSITIVE",
"score": 0.0030516248662024736
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending? | {
"text": "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941360950469971
},
{
"label": "POSITIVE",
"score": 0.005863864906132221
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed. | {
"text": "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed."
} | [
{
"label": "NEGATIVE",
"score": 0.9969459176063538
},
{
"label": "POSITIVE",
"score": 0.0030541426967829466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I no longer need AUD, I need GBP instead, how can I make this happen? | {
"text": "I no longer need AUD, I need GBP instead, how can I make this happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988844990730286
},
{
"label": "POSITIVE",
"score": 0.001115534920245409
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
My top-up is taking a while to process! | {
"text": "My top-up is taking a while to process!"
} | [
{
"label": "NEGATIVE",
"score": 0.9910867810249329
},
{
"label": "POSITIVE",
"score": 0.008913254365324974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How do I verify my identity? | {
"text": "How do I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982638955116272
},
{
"label": "POSITIVE",
"score": 0.0017361167119815946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Please tell me about disposable cards. | {
"text": "Please tell me about disposable cards."
} | [
{
"label": "NEGATIVE",
"score": 0.9949429631233215
},
{
"label": "POSITIVE",
"score": 0.00505705876275897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
what is the matter? | {
"text": "what is the matter?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957303404808044
},
{
"label": "POSITIVE",
"score": 0.004269683267921209
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
The app passcode has completely slipped my mind. | {
"text": "The app passcode has completely slipped my mind."
} | [
{
"label": "NEGATIVE",
"score": 0.9991637468338013
},
{
"label": "POSITIVE",
"score": 0.0008362137014046311
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
For the identity check, what kind of documents do I need to have? | {
"text": "For the identity check, what kind of documents do I need to have?"
} | [
{
"label": "NEGATIVE",
"score": 0.997927188873291
},
{
"label": "POSITIVE",
"score": 0.0020728223025798798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Why do I see an extra fee on my statement? | {
"text": "Why do I see an extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981470108032227
},
{
"label": "POSITIVE",
"score": 0.0018530328525230289
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What is the age limit? | {
"text": "What is the age limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9846845865249634
},
{
"label": "POSITIVE",
"score": 0.015315338969230652
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
How do I edit my details? | {
"text": "How do I edit my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991663694381714
},
{
"label": "POSITIVE",
"score": 0.0008337069302797318
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How can I go about transferring money to my account? | {
"text": "How can I go about transferring money to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993765950202942
},
{
"label": "POSITIVE",
"score": 0.0006234926404431462
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I thought I lost my card but I found it today, so I would like to reactivate it. | {
"text": "I thought I lost my card but I found it today, so I would like to reactivate it."
} | [
{
"label": "NEGATIVE",
"score": 0.015711471438407898
},
{
"label": "POSITIVE",
"score": 0.9842885732650757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I would like to link my card to my account. | {
"text": "I would like to link my card to my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9896113872528076
},
{
"label": "POSITIVE",
"score": 0.010388677939772606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I only made one transaction at this place, but it's appearing multiple times. | {
"text": "I only made one transaction at this place, but it's appearing multiple times."
} | [
{
"label": "NEGATIVE",
"score": 0.988038182258606
},
{
"label": "POSITIVE",
"score": 0.011961819604039192
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My payment has not been accepted. | {
"text": "My payment has not been accepted."
} | [
{
"label": "NEGATIVE",
"score": 0.9997336268424988
},
{
"label": "POSITIVE",
"score": 0.00026632953085936606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money | {
"text": "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money"
} | [
{
"label": "NEGATIVE",
"score": 0.9952109456062317
},
{
"label": "POSITIVE",
"score": 0.004789088387042284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
My card hasn't been working for even small transactions today. | {
"text": "My card hasn't been working for even small transactions today."
} | [
{
"label": "NEGATIVE",
"score": 0.9961251616477966
},
{
"label": "POSITIVE",
"score": 0.0038748865481466055
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I still haven't gotten my new card. When will it get here? | {
"text": "I still haven't gotten my new card. When will it get here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993027448654175
},
{
"label": "POSITIVE",
"score": 0.0006972249248065054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet? | {
"text": "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978156089782715
},
{
"label": "POSITIVE",
"score": 0.0021843246649950743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I think my transfer failed. What do I do now? | {
"text": "I think my transfer failed. What do I do now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997532963752747
},
{
"label": "POSITIVE",
"score": 0.0002467456506565213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong. | {
"text": "I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995014667510986
},
{
"label": "POSITIVE",
"score": 0.0004984855186194181
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
The exchange rate you are using is bad.This can't be the official interbank exchange rate. | {
"text": "The exchange rate you are using is bad.This can't be the official interbank exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.999792754650116
},
{
"label": "POSITIVE",
"score": 0.0002072879287879914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why did I only receive a partial amount of what I tried to withdraw? | {
"text": "Why did I only receive a partial amount of what I tried to withdraw?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990888833999634
},
{
"label": "POSITIVE",
"score": 0.000911076320335269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
My transfer failed when I tried. | {
"text": "My transfer failed when I tried."
} | [
{
"label": "NEGATIVE",
"score": 0.9997492432594299
},
{
"label": "POSITIVE",
"score": 0.00025069963885471225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Why is top up not working for my apple pay app | {
"text": "Why is top up not working for my apple pay app"
} | [
{
"label": "NEGATIVE",
"score": 0.9983515739440918
},
{
"label": "POSITIVE",
"score": 0.0016483956715092063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How do I order another card? | {
"text": "How do I order another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.998257577419281
},
{
"label": "POSITIVE",
"score": 0.0017424412071704865
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I received a returned payment that I made. | {
"text": "I received a returned payment that I made."
} | [
{
"label": "NEGATIVE",
"score": 0.971196174621582
},
{
"label": "POSITIVE",
"score": 0.028803803026676178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I can't see a top-up top-up verification code. | {
"text": "I can't see a top-up top-up verification code."
} | [
{
"label": "NEGATIVE",
"score": 0.9985106587409973
},
{
"label": "POSITIVE",
"score": 0.0014893828192725778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How long does it take to show a deposit I made to my balance? | {
"text": "How long does it take to show a deposit I made to my balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994584918022156
},
{
"label": "POSITIVE",
"score": 0.0005415222840383649
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
how long will it take for my transfer to stop pending | {
"text": "how long will it take for my transfer to stop pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9972461462020874
},
{
"label": "POSITIVE",
"score": 0.0027539206203073263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How do I receive money from someone? | {
"text": "How do I receive money from someone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987290501594543
},
{
"label": "POSITIVE",
"score": 0.0012709104921668768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Is it possible to link a new card? | {
"text": "Is it possible to link a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973050355911255
},
{
"label": "POSITIVE",
"score": 0.002694944152608514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer? | {
"text": "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996238946914673
},
{
"label": "POSITIVE",
"score": 0.00037610201979987323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this. | {
"text": "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this."
} | [
{
"label": "NEGATIVE",
"score": 0.9994649291038513
},
{
"label": "POSITIVE",
"score": 0.0005350563442334533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
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