text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Why isn't my refund shown on my statement? | {
"text": "Why isn't my refund shown on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989312291145325
},
{
"label": "POSITIVE",
"score": 0.001068753655999899
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Google play top up help? | {
"text": "Google play top up help?"
} | [
{
"label": "NEGATIVE",
"score": 0.990262508392334
},
{
"label": "POSITIVE",
"score": 0.009737465530633926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Where is my top-up generated from? | {
"text": "Where is my top-up generated from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995110034942627
},
{
"label": "POSITIVE",
"score": 0.0004889777046628296
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
There is a cash withdrawl I don't remember. | {
"text": "There is a cash withdrawl I don't remember."
} | [
{
"label": "NEGATIVE",
"score": 0.9985445737838745
},
{
"label": "POSITIVE",
"score": 0.0014554148074239492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Is there an age limit for opening an account? | {
"text": "Is there an age limit for opening an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9943364262580872
},
{
"label": "POSITIVE",
"score": 0.005663607269525528
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Why wouldn't my withdrawal go through? | {
"text": "Why wouldn't my withdrawal go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958529472351074
},
{
"label": "POSITIVE",
"score": 0.0041471063159406185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Help! My card is stolen. | {
"text": "Help! My card is stolen."
} | [
{
"label": "NEGATIVE",
"score": 0.9976147413253784
},
{
"label": "POSITIVE",
"score": 0.002385313855484128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible? | {
"text": "Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990116357803345
},
{
"label": "POSITIVE",
"score": 0.0009883991442620754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments. | {
"text": "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments."
} | [
{
"label": "NEGATIVE",
"score": 0.9991070628166199
},
{
"label": "POSITIVE",
"score": 0.000892941839993
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear. | {
"text": "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear."
} | [
{
"label": "NEGATIVE",
"score": 0.9991974234580994
},
{
"label": "POSITIVE",
"score": 0.0008025947026908398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Are there specific ATM's that I can draw money from? | {
"text": "Are there specific ATM's that I can draw money from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977235198020935
},
{
"label": "POSITIVE",
"score": 0.0022764618042856455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Why does my transfer say it is pending? | {
"text": "Why does my transfer say it is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972773194313049
},
{
"label": "POSITIVE",
"score": 0.0027227355167269707
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
my cash out is still pending | {
"text": "my cash out is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9500803351402283
},
{
"label": "POSITIVE",
"score": 0.049919676035642624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I still don't have a refund. | {
"text": "I still don't have a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9995341300964355
},
{
"label": "POSITIVE",
"score": 0.0004658794205170125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
The exchange rate for my withdrawal was wrong. | {
"text": "The exchange rate for my withdrawal was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996151924133301
},
{
"label": "POSITIVE",
"score": 0.00038480700459331274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why wasn't my payment accepted by the app | {
"text": "Why wasn't my payment accepted by the app"
} | [
{
"label": "NEGATIVE",
"score": 0.9990741014480591
},
{
"label": "POSITIVE",
"score": 0.0009259286453016102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why can't I use a disposable card? | {
"text": "Why can't I use a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990164041519165
},
{
"label": "POSITIVE",
"score": 0.0009835331002250314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What is the source of your exchange rates? | {
"text": "What is the source of your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946123361587524
},
{
"label": "POSITIVE",
"score": 0.005387650802731514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I have been charged an extra fee when buying from your store. Why is this? | {
"text": "I have been charged an extra fee when buying from your store. Why is this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981712102890015
},
{
"label": "POSITIVE",
"score": 0.0018288228893652558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Where do your cards get delivered to? | {
"text": "Where do your cards get delivered to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986417889595032
},
{
"label": "POSITIVE",
"score": 0.0013582140672951937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What should I do if my passcode won't work? | {
"text": "What should I do if my passcode won't work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995635151863098
},
{
"label": "POSITIVE",
"score": 0.0004365264321677387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
How do I find my PIN? | {
"text": "How do I find my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984371066093445
},
{
"label": "POSITIVE",
"score": 0.0015629284316673875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I need my refund as soon as possible. What else do I have to do? | {
"text": "I need my refund as soon as possible. What else do I have to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992539286613464
},
{
"label": "POSITIVE",
"score": 0.0007460154010914266
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What do I do to verify my source of funds? | {
"text": "What do I do to verify my source of funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981424808502197
},
{
"label": "POSITIVE",
"score": 0.0018575311405584216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Can I pick a new PIN? | {
"text": "Can I pick a new PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990572333335876
},
{
"label": "POSITIVE",
"score": 0.0009428018820472062
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How many payments can I make using a virtual card? | {
"text": "How many payments can I make using a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978461265563965
},
{
"label": "POSITIVE",
"score": 0.0021539214067161083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I am worried about fees for top up cards? | {
"text": "I am worried about fees for top up cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987795948982239
},
{
"label": "POSITIVE",
"score": 0.0012203814694657922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Is it possible to exchange USD and GBP on the app? | {
"text": "Is it possible to exchange USD and GBP on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963162541389465
},
{
"label": "POSITIVE",
"score": 0.003683744929730892
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
There is a strange payment on my card. | {
"text": "There is a strange payment on my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9557362794876099
},
{
"label": "POSITIVE",
"score": 0.04426376521587372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
When can I expect the transfer to arrive in my account? | {
"text": "When can I expect the transfer to arrive in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983001351356506
},
{
"label": "POSITIVE",
"score": 0.0016998514765873551
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Am I permitted to have a spare card? | {
"text": "Am I permitted to have a spare card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957770109176636
},
{
"label": "POSITIVE",
"score": 0.004223002586513758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through? | {
"text": "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9925739765167236
},
{
"label": "POSITIVE",
"score": 0.007426031865179539
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Why am I charged to get money from the ATM? | {
"text": "Why am I charged to get money from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982439279556274
},
{
"label": "POSITIVE",
"score": 0.0017561385175213218
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there. | {
"text": "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there."
} | [
{
"label": "NEGATIVE",
"score": 0.9963511228561401
},
{
"label": "POSITIVE",
"score": 0.003648858517408371
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I would like to get help from someone in your customer service department with assisting me with activating my card. | {
"text": "I would like to get help from someone in your customer service department with assisting me with activating my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9769935011863708
},
{
"label": "POSITIVE",
"score": 0.023006489500403404
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
why verify the top up? it doesnt make sense | {
"text": "why verify the top up? it doesnt make sense"
} | [
{
"label": "NEGATIVE",
"score": 0.9994865655899048
},
{
"label": "POSITIVE",
"score": 0.0005133953527547419
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I need to activate my card. | {
"text": "I need to activate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9978698492050171
},
{
"label": "POSITIVE",
"score": 0.0021301484666764736
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why is there a random payment in my statement? | {
"text": "Why is there a random payment in my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993113279342651
},
{
"label": "POSITIVE",
"score": 0.0006886158953420818
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Where is the transfer that I did? | {
"text": "Where is the transfer that I did?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983343482017517
},
{
"label": "POSITIVE",
"score": 0.0016656573861837387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
how can i add money to my account if you don't accept cash | {
"text": "how can i add money to my account if you don't accept cash"
} | [
{
"label": "NEGATIVE",
"score": 0.994466245174408
},
{
"label": "POSITIVE",
"score": 0.00553374458104372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Can you please reactivate my card? | {
"text": "Can you please reactivate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9504100680351257
},
{
"label": "POSITIVE",
"score": 0.049589917063713074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why hasn't the money I transferred into my account shown up yet? | {
"text": "Why hasn't the money I transferred into my account shown up yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992753863334656
},
{
"label": "POSITIVE",
"score": 0.0007245743181556463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I tried to do a transfer but it didn't go through. | {
"text": "I tried to do a transfer but it didn't go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9994791150093079
},
{
"label": "POSITIVE",
"score": 0.0005209043738432229
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I deposited cash this morning, but it is not yet available. | {
"text": "I deposited cash this morning, but it is not yet available."
} | [
{
"label": "NEGATIVE",
"score": 0.9994032382965088
},
{
"label": "POSITIVE",
"score": 0.0005967871402390301
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I deposited a cheque a week ago but have yet to receive the cash. | {
"text": "I deposited a cheque a week ago but have yet to receive the cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9982219338417053
},
{
"label": "POSITIVE",
"score": 0.0017780105117708445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Am I allowed to change my PIN anywhere? | {
"text": "Am I allowed to change my PIN anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984784722328186
},
{
"label": "POSITIVE",
"score": 0.001521583995781839
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Can you tell me why the card payment came back? | {
"text": "Can you tell me why the card payment came back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992202520370483
},
{
"label": "POSITIVE",
"score": 0.0007797140860930085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Do you charge if I use a European bank card for top up? | {
"text": "Do you charge if I use a European bank card for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953991770744324
},
{
"label": "POSITIVE",
"score": 0.004600859712809324
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Is there a way to link the card i just got? | {
"text": "Is there a way to link the card i just got?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988434314727783
},
{
"label": "POSITIVE",
"score": 0.0011565296445041895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I am unable to activate my card, it won't let me. | {
"text": "I am unable to activate my card, it won't let me."
} | [
{
"label": "NEGATIVE",
"score": 0.5263359546661377
},
{
"label": "POSITIVE",
"score": 0.47366398572921753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How do I complete the ID check? | {
"text": "How do I complete the ID check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986107349395752
},
{
"label": "POSITIVE",
"score": 0.00138925074134022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Is my card frozen? | {
"text": "Is my card frozen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983362555503845
},
{
"label": "POSITIVE",
"score": 0.001663803937844932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What happens if my card payment is cancelled? | {
"text": "What happens if my card payment is cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.99958735704422
},
{
"label": "POSITIVE",
"score": 0.00041266673360951245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on? | {
"text": "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982298016548157
},
{
"label": "POSITIVE",
"score": 0.0017702652839943767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
There has been a charge pending on my account statement that I can't figue out it's for a dollar. | {
"text": "There has been a charge pending on my account statement that I can't figue out it's for a dollar."
} | [
{
"label": "NEGATIVE",
"score": 0.9912346601486206
},
{
"label": "POSITIVE",
"score": 0.008765327744185925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Is ordering a new card from China available? | {
"text": "Is ordering a new card from China available?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982230067253113
},
{
"label": "POSITIVE",
"score": 0.0017769326223060489
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What currencies can my account be in? | {
"text": "What currencies can my account be in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9924742579460144
},
{
"label": "POSITIVE",
"score": 0.0075256736017763615
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
My card will expire soon, do I need to order a new one? | {
"text": "My card will expire soon, do I need to order a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964631199836731
},
{
"label": "POSITIVE",
"score": 0.0035369412507861853
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
My phone has been stolen. How can I make sure no one uses my account from it? | {
"text": "My phone has been stolen. How can I make sure no one uses my account from it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994986057281494
},
{
"label": "POSITIVE",
"score": 0.0005014005582779646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I would like to know what your exchange rates are. | {
"text": "I would like to know what your exchange rates are."
} | [
{
"label": "NEGATIVE",
"score": 0.0056684380397200584
},
{
"label": "POSITIVE",
"score": 0.9943315982818604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I want to use cash to top up. | {
"text": "I want to use cash to top up."
} | [
{
"label": "NEGATIVE",
"score": 0.9975591897964478
},
{
"label": "POSITIVE",
"score": 0.0024408476892858744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I'd prefer a Mastercard. | {
"text": "I'd prefer a Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.7756372690200806
},
{
"label": "POSITIVE",
"score": 0.22436271607875824
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I lost my phone and need help so someone doesn't access my account. | {
"text": "I lost my phone and need help so someone doesn't access my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996682405471802
},
{
"label": "POSITIVE",
"score": 0.00033181122853420675
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise. | {
"text": "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise."
} | [
{
"label": "NEGATIVE",
"score": 0.9994465708732605
},
{
"label": "POSITIVE",
"score": 0.0005534286610782146
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I did not make a cash withdrawal that is on my statement | {
"text": "I did not make a cash withdrawal that is on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9957581162452698
},
{
"label": "POSITIVE",
"score": 0.00424190703779459
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Why was I charged for withdrawing cash? | {
"text": "Why was I charged for withdrawing cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982312321662903
},
{
"label": "POSITIVE",
"score": 0.0017687827348709106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How can I the person see my money transaction? | {
"text": "How can I the person see my money transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980608820915222
},
{
"label": "POSITIVE",
"score": 0.0019390851957723498
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I've changed my mind on an item. How do I get a refund? | {
"text": "I've changed my mind on an item. How do I get a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979388117790222
},
{
"label": "POSITIVE",
"score": 0.002061124425381422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
how do the cards work? | {
"text": "how do the cards work?"
} | [
{
"label": "NEGATIVE",
"score": 0.991607666015625
},
{
"label": "POSITIVE",
"score": 0.00839235819876194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
My top-up was reverted by the app. | {
"text": "My top-up was reverted by the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9991632699966431
},
{
"label": "POSITIVE",
"score": 0.0008367525297217071
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
why wouldnt the atm give me money | {
"text": "why wouldnt the atm give me money"
} | [
{
"label": "NEGATIVE",
"score": 0.9964351654052734
},
{
"label": "POSITIVE",
"score": 0.0035648776683956385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Am I able to do a SWIFT transfer? | {
"text": "Am I able to do a SWIFT transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9814137816429138
},
{
"label": "POSITIVE",
"score": 0.01858624443411827
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I can't see my refund on my account | {
"text": "I can't see my refund on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9985705614089966
},
{
"label": "POSITIVE",
"score": 0.0014293750282377005
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I'm worried my card might be lost in the mail? How long does it usually take to arrive? | {
"text": "I'm worried my card might be lost in the mail? How long does it usually take to arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994845390319824
},
{
"label": "POSITIVE",
"score": 0.0005154224345460534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately? | {
"text": "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987903237342834
},
{
"label": "POSITIVE",
"score": 0.0012097047874704003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Can I get some help activating my new card? | {
"text": "Can I get some help activating my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999366819858551
},
{
"label": "POSITIVE",
"score": 0.0006331984768621624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Can you tell me how transferring money into my account works? | {
"text": "Can you tell me how transferring money into my account works?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985242486000061
},
{
"label": "POSITIVE",
"score": 0.0014757475582882762
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
What is my top-up limit? | {
"text": "What is my top-up limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9918895363807678
},
{
"label": "POSITIVE",
"score": 0.008110507391393185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I am seeing in the App a some cash withdrawal that I did not do | {
"text": "I am seeing in the App a some cash withdrawal that I did not do"
} | [
{
"label": "NEGATIVE",
"score": 0.996527373790741
},
{
"label": "POSITIVE",
"score": 0.0034726387821137905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
My last ATM request did not go through due to a declined card. Please cancel the request on my account. | {
"text": "My last ATM request did not go through due to a declined card. Please cancel the request on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.999542236328125
},
{
"label": "POSITIVE",
"score": 0.0004578137886710465
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I think someone else is using my card. | {
"text": "I think someone else is using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9984546899795532
},
{
"label": "POSITIVE",
"score": 0.001545286737382412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Does it cost money to top up? | {
"text": "Does it cost money to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984467625617981
},
{
"label": "POSITIVE",
"score": 0.0015532270772382617
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I lost my phone! Will my card still work? | {
"text": "I lost my phone! Will my card still work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997269511222839
},
{
"label": "POSITIVE",
"score": 0.00027301354566589
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why would the app revert my payment? | {
"text": "Why would the app revert my payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.998609185218811
},
{
"label": "POSITIVE",
"score": 0.0013907704269513488
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I was supposed to get a refund but I do not see it on my statement. When is it going to be updated? | {
"text": "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992438554763794
},
{
"label": "POSITIVE",
"score": 0.0007561838137917221
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I was not distributed the correct amount of cash that I asked for | {
"text": "I was not distributed the correct amount of cash that I asked for"
} | [
{
"label": "NEGATIVE",
"score": 0.9997528195381165
},
{
"label": "POSITIVE",
"score": 0.00024718785425648093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Is there a charge for exchanging foreign currencies? | {
"text": "Is there a charge for exchanging foreign currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985930323600769
},
{
"label": "POSITIVE",
"score": 0.0014069925528019667
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How do I cancel a purchase? | {
"text": "How do I cancel a purchase?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995697140693665
},
{
"label": "POSITIVE",
"score": 0.00043029041262343526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Is there a charge for sending out more cards? | {
"text": "Is there a charge for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984752535820007
},
{
"label": "POSITIVE",
"score": 0.001524733961559832
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
What is with the need to have all my ID information? | {
"text": "What is with the need to have all my ID information?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995328187942505
},
{
"label": "POSITIVE",
"score": 0.000467153440695256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I lost my card n need a new one. | {
"text": "I lost my card n need a new one."
} | [
{
"label": "NEGATIVE",
"score": 0.9996515512466431
},
{
"label": "POSITIVE",
"score": 0.0003484357730485499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Why am I being charged to transfer funds? | {
"text": "Why am I being charged to transfer funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977268576622009
},
{
"label": "POSITIVE",
"score": 0.0022731770295649767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why did I not get my refund yet? | {
"text": "Why did I not get my refund yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.999363124370575
},
{
"label": "POSITIVE",
"score": 0.000636932032648474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What do I do to get ahold of my own card? | {
"text": "What do I do to get ahold of my own card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993423819541931
},
{
"label": "POSITIVE",
"score": 0.0006575962761417031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Can you assist me in acquiring a virtual card? | {
"text": "Can you assist me in acquiring a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9837961196899414
},
{
"label": "POSITIVE",
"score": 0.016203850507736206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
When I use my card, it says decline? | {
"text": "When I use my card, it says decline?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994069337844849
},
{
"label": "POSITIVE",
"score": 0.0005930382176302373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this? | {
"text": "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?"
} | [
{
"label": "NEGATIVE",
"score": 0.995326042175293
},
{
"label": "POSITIVE",
"score": 0.004673887509852648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I contacted the seller and he won't respond. Please just refund me my money. | {
"text": "I contacted the seller and he won't respond. Please just refund me my money."
} | [
{
"label": "NEGATIVE",
"score": 0.9985496401786804
},
{
"label": "POSITIVE",
"score": 0.0014503732090815902
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I cannot remember my passcode. | {
"text": "I cannot remember my passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.998985230922699
},
{
"label": "POSITIVE",
"score": 0.0010147803695872426
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
My refund is not showing. | {
"text": "My refund is not showing."
} | [
{
"label": "NEGATIVE",
"score": 0.999347984790802
},
{
"label": "POSITIVE",
"score": 0.0006519618909806013
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
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