text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
When I topped up the app reverted it. | {
"text": "When I topped up the app reverted it."
} | [
{
"label": "NEGATIVE",
"score": 0.9901858568191528
},
{
"label": "POSITIVE",
"score": 0.009814195334911346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I want to top up by card | {
"text": "I want to top up by card"
} | [
{
"label": "NEGATIVE",
"score": 0.0014771262649446726
},
{
"label": "POSITIVE",
"score": 0.998522937297821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Is my card accepted anywhere? | {
"text": "Is my card accepted anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9909029603004456
},
{
"label": "POSITIVE",
"score": 0.009096982888877392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Can i top up by card? | {
"text": "Can i top up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9347487092018127
},
{
"label": "POSITIVE",
"score": 0.06525132060050964
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
A transfer is pending. | {
"text": "A transfer is pending."
} | [
{
"label": "NEGATIVE",
"score": 0.3091301918029785
},
{
"label": "POSITIVE",
"score": 0.6908698678016663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Could google pay and top up be together? | {
"text": "Could google pay and top up be together?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978164434432983
},
{
"label": "POSITIVE",
"score": 0.002183568198233843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I haven't received my transfer funds yet, where are they? | {
"text": "I haven't received my transfer funds yet, where are they?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990559220314026
},
{
"label": "POSITIVE",
"score": 0.0009440489811822772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Reasons for top up cancellation. | {
"text": "Reasons for top up cancellation."
} | [
{
"label": "NEGATIVE",
"score": 0.9989822506904602
},
{
"label": "POSITIVE",
"score": 0.0010176701471209526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
My card is about to expire. Do I have to go to a branch to order a new card? | {
"text": "My card is about to expire. Do I have to go to a branch to order a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977705478668213
},
{
"label": "POSITIVE",
"score": 0.002229490550234914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Where can I go to find out how to verify my identity? | {
"text": "Where can I go to find out how to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992928504943848
},
{
"label": "POSITIVE",
"score": 0.0007071568979881704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card. | {
"text": "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card."
} | [
{
"label": "NEGATIVE",
"score": 0.9920271039009094
},
{
"label": "POSITIVE",
"score": 0.007972879335284233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How do i verify my card? | {
"text": "How do i verify my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972894191741943
},
{
"label": "POSITIVE",
"score": 0.002710570814087987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Can I use check to deposit? | {
"text": "Can I use check to deposit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961438179016113
},
{
"label": "POSITIVE",
"score": 0.0038561508990824223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Why are you charging me for ATM withdrawal? It has always been free before. | {
"text": "Why are you charging me for ATM withdrawal? It has always been free before."
} | [
{
"label": "NEGATIVE",
"score": 0.9840303659439087
},
{
"label": "POSITIVE",
"score": 0.01596958562731743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why isn't the transferred money there? | {
"text": "Why isn't the transferred money there?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977645874023438
},
{
"label": "POSITIVE",
"score": 0.002235422609373927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I have a new card. How do I activate it? | {
"text": "I have a new card. How do I activate it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953859448432922
},
{
"label": "POSITIVE",
"score": 0.0046140155754983425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
A payment in my account was made by someone I don't know | {
"text": "A payment in my account was made by someone I don't know"
} | [
{
"label": "NEGATIVE",
"score": 0.9972646236419678
},
{
"label": "POSITIVE",
"score": 0.0027353947516530752
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Is there a specific source that the exchange rate for the transfer I'm planning on making is pulled from? | {
"text": "Is there a specific source that the exchange rate for the transfer I'm planning on making is pulled from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996680021286011
},
{
"label": "POSITIVE",
"score": 0.00033204664941877127
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I would like to have a physical card to carry around and use. How can I get one? | {
"text": "I would like to have a physical card to carry around and use. How can I get one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980396628379822
},
{
"label": "POSITIVE",
"score": 0.0019603839609771967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I was needing you to see if the exchange rate is correct from when i got cash | {
"text": "I was needing you to see if the exchange rate is correct from when i got cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9966747760772705
},
{
"label": "POSITIVE",
"score": 0.00332526839338243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Do you charge a fee on currency exchange? | {
"text": "Do you charge a fee on currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913791418075562
},
{
"label": "POSITIVE",
"score": 0.00862086471170187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Instead of GBP, how do I exchange for AUD? | {
"text": "Instead of GBP, how do I exchange for AUD?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986990690231323
},
{
"label": "POSITIVE",
"score": 0.0013008861569687724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I haven't been sent my new pin! | {
"text": "I haven't been sent my new pin!"
} | [
{
"label": "NEGATIVE",
"score": 0.9910320043563843
},
{
"label": "POSITIVE",
"score": 0.008968018926680088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
My cash received does not match what has been requested | {
"text": "My cash received does not match what has been requested"
} | [
{
"label": "NEGATIVE",
"score": 0.9997267127037048
},
{
"label": "POSITIVE",
"score": 0.0002732382563408464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I'm not able to activate my card how do I fix this problem? | {
"text": "I'm not able to activate my card how do I fix this problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997969269752502
},
{
"label": "POSITIVE",
"score": 0.00020305064390413463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
i withdrew cash and dont see it reflected on the balance | {
"text": "i withdrew cash and dont see it reflected on the balance"
} | [
{
"label": "NEGATIVE",
"score": 0.997819185256958
},
{
"label": "POSITIVE",
"score": 0.0021808657329529524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
There is a fee for a transfer, please explain that to me. | {
"text": "There is a fee for a transfer, please explain that to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9837539792060852
},
{
"label": "POSITIVE",
"score": 0.016246002167463303
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How can you transfer my salary to my correct currency? | {
"text": "How can you transfer my salary to my correct currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994603991508484
},
{
"label": "POSITIVE",
"score": 0.0005396522465161979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Will there be a cost if I exchange currency? | {
"text": "Will there be a cost if I exchange currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981099367141724
},
{
"label": "POSITIVE",
"score": 0.0018900881987065077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What documents are required for proof of identity? | {
"text": "What documents are required for proof of identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.996277391910553
},
{
"label": "POSITIVE",
"score": 0.003722607158124447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
What documentation do you accept for the identity check? | {
"text": "What documentation do you accept for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932215213775635
},
{
"label": "POSITIVE",
"score": 0.006778526119887829
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I need two cards. Is this possible? | {
"text": "I need two cards. Is this possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.991635799407959
},
{
"label": "POSITIVE",
"score": 0.008364178240299225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
My card has been pending for a while, what should I do? | {
"text": "My card has been pending for a while, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973053932189941
},
{
"label": "POSITIVE",
"score": 0.0026946188881993294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
My Google pay top up isn't working. Help. | {
"text": "My Google pay top up isn't working. Help."
} | [
{
"label": "NEGATIVE",
"score": 0.999754011631012
},
{
"label": "POSITIVE",
"score": 0.0002460371470078826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Are there any top-up limits? | {
"text": "Are there any top-up limits?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960668683052063
},
{
"label": "POSITIVE",
"score": 0.003933187574148178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Is it possible for me to top up with a cheque? | {
"text": "Is it possible for me to top up with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952111840248108
},
{
"label": "POSITIVE",
"score": 0.004788808524608612
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Can it add money every so often automatically while I travel? | {
"text": "Can it add money every so often automatically while I travel?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950113296508789
},
{
"label": "POSITIVE",
"score": 0.004988687578588724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
How much does currency exchange cost? | {
"text": "How much does currency exchange cost?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970735311508179
},
{
"label": "POSITIVE",
"score": 0.0029265189077705145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly? | {
"text": "I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971866011619568
},
{
"label": "POSITIVE",
"score": 0.0028133373707532883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I want to top up my account by a bank transfer, but will I be charged? | {
"text": "I want to top up my account by a bank transfer, but will I be charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.99818354845047
},
{
"label": "POSITIVE",
"score": 0.0018164789071306586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Using your app, would I be able to exchange between USD and GBP? | {
"text": "Using your app, would I be able to exchange between USD and GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958107471466064
},
{
"label": "POSITIVE",
"score": 0.0041892314329743385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored? | {
"text": "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?"
} | [
{
"label": "NEGATIVE",
"score": 0.999754011631012
},
{
"label": "POSITIVE",
"score": 0.00024603199562989175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I am seeing unathorized transactions in the app, on my account. | {
"text": "I am seeing unathorized transactions in the app, on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9952926635742188
},
{
"label": "POSITIVE",
"score": 0.00470732431858778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
How do I change my PIN abroad? | {
"text": "How do I change my PIN abroad?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990813732147217
},
{
"label": "POSITIVE",
"score": 0.0009185636299662292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch? | {
"text": "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995360374450684
},
{
"label": "POSITIVE",
"score": 0.00046401508734561503
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I want to reset my passcode, how can I do that? | {
"text": "I want to reset my passcode, how can I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996907711029053
},
{
"label": "POSITIVE",
"score": 0.0003092194383498281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
How long is the delivery time to the US? | {
"text": "How long is the delivery time to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.999170184135437
},
{
"label": "POSITIVE",
"score": 0.00082988734357059
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Can my teenager have an account? | {
"text": "Can my teenager have an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968593120574951
},
{
"label": "POSITIVE",
"score": 0.0031406928319483995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
What is the top-up limit? | {
"text": "What is the top-up limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9918730854988098
},
{
"label": "POSITIVE",
"score": 0.008126892149448395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Canceling my order is what I need to do right now. | {
"text": "Canceling my order is what I need to do right now."
} | [
{
"label": "NEGATIVE",
"score": 0.9996151924133301
},
{
"label": "POSITIVE",
"score": 0.00038480956573039293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I have an unauthorized direct debit on my account | {
"text": "I have an unauthorized direct debit on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9972202777862549
},
{
"label": "POSITIVE",
"score": 0.0027797389775514603
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
The exchange rate looks wrong on a holiday purchase | {
"text": "The exchange rate looks wrong on a holiday purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9994460940361023
},
{
"label": "POSITIVE",
"score": 0.0005539004341699183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
My new card hasn't came in. | {
"text": "My new card hasn't came in."
} | [
{
"label": "NEGATIVE",
"score": 0.9991511106491089
},
{
"label": "POSITIVE",
"score": 0.0008489138563163579
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How do I order a new card if my current one is about to expire? | {
"text": "How do I order a new card if my current one is about to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990335702896118
},
{
"label": "POSITIVE",
"score": 0.0009665001416578889
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please? | {
"text": "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9391686916351318
},
{
"label": "POSITIVE",
"score": 0.06083131954073906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why is a transfer I did recently still processing? | {
"text": "Why is a transfer I did recently still processing?"
} | [
{
"label": "NEGATIVE",
"score": 0.998247504234314
},
{
"label": "POSITIVE",
"score": 0.00175249925814569
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
When do I set up my card PIN? | {
"text": "When do I set up my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982600808143616
},
{
"label": "POSITIVE",
"score": 0.0017399148782715201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening? | {
"text": "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.5521788001060486
},
{
"label": "POSITIVE",
"score": 0.44782114028930664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Please explain how I use the disposable cards? | {
"text": "Please explain how I use the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993962049484253
},
{
"label": "POSITIVE",
"score": 0.0006037300918251276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I need a Visa card | {
"text": "I need a Visa card"
} | [
{
"label": "NEGATIVE",
"score": 0.985556423664093
},
{
"label": "POSITIVE",
"score": 0.014443507418036461
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
If I need an additional card, is there a fee for that? | {
"text": "If I need an additional card, is there a fee for that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991855025291443
},
{
"label": "POSITIVE",
"score": 0.0008145187748596072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through? | {
"text": "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996939897537231
},
{
"label": "POSITIVE",
"score": 0.00030608518864028156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Who can have access to top up my account? | {
"text": "Who can have access to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982505440711975
},
{
"label": "POSITIVE",
"score": 0.0017494137864559889
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
What's the process to receive a second card? | {
"text": "What's the process to receive a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949565529823303
},
{
"label": "POSITIVE",
"score": 0.0050434828735888
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I didn't receive the amount of cash I requested for the ATM. | {
"text": "I didn't receive the amount of cash I requested for the ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9993261098861694
},
{
"label": "POSITIVE",
"score": 0.0006739217205904424
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
No refund showing in my statement. | {
"text": "No refund showing in my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9990936517715454
},
{
"label": "POSITIVE",
"score": 0.0009063376928679645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I do not see the money I transferred into this account | {
"text": "I do not see the money I transferred into this account"
} | [
{
"label": "NEGATIVE",
"score": 0.9994218349456787
},
{
"label": "POSITIVE",
"score": 0.0005781300133094192
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds. | {
"text": "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds."
} | [
{
"label": "NEGATIVE",
"score": 0.9513834714889526
},
{
"label": "POSITIVE",
"score": 0.04861645773053169
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
My cash withdrawal was declined. Why? | {
"text": "My cash withdrawal was declined. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963551759719849
},
{
"label": "POSITIVE",
"score": 0.0036448214668780565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do? | {
"text": "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993228912353516
},
{
"label": "POSITIVE",
"score": 0.0006771658081561327
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Can you help me find the virtual card? | {
"text": "Can you help me find the virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978973865509033
},
{
"label": "POSITIVE",
"score": 0.0021025764290243387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
How can I add money automatically? | {
"text": "How can I add money automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993213415145874
},
{
"label": "POSITIVE",
"score": 0.0006787190213799477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
how come i was declined | {
"text": "how come i was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9982702732086182
},
{
"label": "POSITIVE",
"score": 0.0017297470476478338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
why cant you just refund me instead of a merchant | {
"text": "why cant you just refund me instead of a merchant"
} | [
{
"label": "NEGATIVE",
"score": 0.9988504648208618
},
{
"label": "POSITIVE",
"score": 0.0011495552025735378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How much can I withdrawal in one month without incurring fees? | {
"text": "How much can I withdrawal in one month without incurring fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950656294822693
},
{
"label": "POSITIVE",
"score": 0.004934347700327635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
My account is depleted. Can I transfer funds from another bank? | {
"text": "My account is depleted. Can I transfer funds from another bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.999744713306427
},
{
"label": "POSITIVE",
"score": 0.00025529321283102036
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes. | {
"text": "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes."
} | [
{
"label": "NEGATIVE",
"score": 0.9937171936035156
},
{
"label": "POSITIVE",
"score": 0.006282725837081671
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I need to actuate my card. | {
"text": "I need to actuate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9989086389541626
},
{
"label": "POSITIVE",
"score": 0.0010913131991401315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why is the cash not showing in my account for the check I deposited? | {
"text": "Why is the cash not showing in my account for the check I deposited?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996581077575684
},
{
"label": "POSITIVE",
"score": 0.00034188886638730764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I'm trying to use a cheque to top up | {
"text": "I'm trying to use a cheque to top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9996115565299988
},
{
"label": "POSITIVE",
"score": 0.00038844437221996486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
How can I dispute a direct debit charge on my account? | {
"text": "How can I dispute a direct debit charge on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987971782684326
},
{
"label": "POSITIVE",
"score": 0.0012028167257085443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I tried to buy something and it was declined and my transfers keep getting declined, Why? | {
"text": "I tried to buy something and it was declined and my transfers keep getting declined, Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993478655815125
},
{
"label": "POSITIVE",
"score": 0.0006520768511109054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
What if my top up didn't work? | {
"text": "What if my top up didn't work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996050000190735
},
{
"label": "POSITIVE",
"score": 0.0003950425598304719
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why is the transaction not posting? | {
"text": "Why is the transaction not posting?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975048899650574
},
{
"label": "POSITIVE",
"score": 0.0024950741790235043
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Verifying the top-up seems like a hassle. | {
"text": "Verifying the top-up seems like a hassle."
} | [
{
"label": "NEGATIVE",
"score": 0.999224066734314
},
{
"label": "POSITIVE",
"score": 0.0007758873398415744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I did not ask for the amount of cash that I received. | {
"text": "I did not ask for the amount of cash that I received."
} | [
{
"label": "NEGATIVE",
"score": 0.08123846352100372
},
{
"label": "POSITIVE",
"score": 0.9187615513801575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please? | {
"text": "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979111552238464
},
{
"label": "POSITIVE",
"score": 0.00208879797719419
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why didnt my top up go through | {
"text": "Why didnt my top up go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9961193799972534
},
{
"label": "POSITIVE",
"score": 0.0038806109223514795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What top up charges are there for US cards? | {
"text": "What top up charges are there for US cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963112473487854
},
{
"label": "POSITIVE",
"score": 0.003688799450173974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
how much will I be charged for making a transfer? | {
"text": "how much will I be charged for making a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974508881568909
},
{
"label": "POSITIVE",
"score": 0.002549064112827182
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed. | {
"text": "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed."
} | [
{
"label": "NEGATIVE",
"score": 0.9791780114173889
},
{
"label": "POSITIVE",
"score": 0.020822010934352875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
My app is displaying a payment I didn't make | {
"text": "My app is displaying a payment I didn't make"
} | [
{
"label": "NEGATIVE",
"score": 0.9921914935112
},
{
"label": "POSITIVE",
"score": 0.007808548863977194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why do you need me to do an identity check? | {
"text": "Why do you need me to do an identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988625049591064
},
{
"label": "POSITIVE",
"score": 0.0011374640744179487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
There is a direct debit payment on my account that I didn't authorize. | {
"text": "There is a direct debit payment on my account that I didn't authorize."
} | [
{
"label": "NEGATIVE",
"score": 0.9824802279472351
},
{
"label": "POSITIVE",
"score": 0.017519690096378326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What fiat currencies do you support? | {
"text": "What fiat currencies do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9854850172996521
},
{
"label": "POSITIVE",
"score": 0.014514993876218796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Why am I charged a fee for withdrawing cash? | {
"text": "Why am I charged a fee for withdrawing cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984203577041626
},
{
"label": "POSITIVE",
"score": 0.0015796103980392218
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I wasn't able to use my top up card because the money I put on there wasn't there anymore | {
"text": "I wasn't able to use my top up card because the money I put on there wasn't there anymore"
} | [
{
"label": "NEGATIVE",
"score": 0.9996275901794434
},
{
"label": "POSITIVE",
"score": 0.00037241572863422334
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
If my card payment isn't working what do I do? | {
"text": "If my card payment isn't working what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995303153991699
},
{
"label": "POSITIVE",
"score": 0.0004697313124779612
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I made a check deposit but the cash hasn't arrived in my account yet. | {
"text": "I made a check deposit but the cash hasn't arrived in my account yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9979019165039062
},
{
"label": "POSITIVE",
"score": 0.00209803506731987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What is the expected delivery date for my card? | {
"text": "What is the expected delivery date for my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.99664705991745
},
{
"label": "POSITIVE",
"score": 0.0033529691863805056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
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