Complaint
stringlengths 24
98
| Category
stringclasses 16
values | Urgency
stringclasses 4
values |
|---|---|---|
Received wrong regional safety labels
|
Inventory
|
High
|
Website shows phantom inventory from 3rd party sellers
|
Inventory
|
Medium
|
Item shows 'available' but actually special order
|
Inventory
|
Immediate
|
Received counterfeit product instead of genuine
|
Product Quality
|
Immediate
|
Item arrived with critical safety defect
|
Product Quality
|
High
|
Product material completely different from description
|
Product Quality
|
Immediate
|
Electronics arrived water damaged
|
Product Quality
|
High
|
Clothing sizing wildly inaccurate to measurements
|
Product Quality
|
Medium
|
Food product contained undeclared allergen
|
Product Quality
|
Immediate
|
Luxury item received with obvious used/worn marks
|
Product Quality
|
High
|
Product missing essential components
|
Product Quality
|
Medium
|
Appliance arrived with factory defect preventing use
|
Product Quality
|
High
|
Cosmetics caused allergic reaction contrary to claims
|
Product Quality
|
Immediate
|
Furniture arrived with structural integrity issues
|
Product Quality
|
High
|
Product photos show features that don't exist
|
Product Quality
|
Medium
|
Device battery life 90% less than advertised
|
Product Quality
|
High
|
Received expired medication
|
Product Quality
|
Immediate
|
Jewelry stones fell out within days
|
Product Quality
|
High
|
Product dimensions incorrect by more than 25%
|
Product Quality
|
Medium
|
Fabric content label deliberately misleading
|
Product Quality
|
High
|
Electronics lack safety certifications claimed
|
Product Quality
|
Immediate
|
Toy arrived with choking hazards not disclosed
|
Product Quality
|
High
|
Designer item received with poor craftsmanship
|
Product Quality
|
Medium
|
Product performance significantly below specs
|
Product Quality
|
High
|
Food packaging contained foreign object
|
Product Quality
|
Immediate
|
Received obvious factory second/defective item
|
Product Quality
|
High
|
Product instructions completely inaccurate
|
Product Quality
|
Medium
|
Device arrived with dangerous electrical fault
|
Product Quality
|
High
|
Clothing seams unraveled after first wash
|
Product Quality
|
Immediate
|
Product weight substantially less than advertised
|
Product Quality
|
High
|
Cosmetics arrived contaminated/moldy
|
Product Quality
|
Medium
|
Furniture finish completely different from sample
|
Product Quality
|
High
|
Equipment lacks basic safety features advertised
|
Product Quality
|
Immediate
|
Received product from different brand entirely
|
Product Quality
|
High
|
Item arrived with chemical smell/off-gassing
|
Product Quality
|
Medium
|
Product lifespan 10% of what was guaranteed
|
Product Quality
|
High
|
Food product spoiled before expiration date
|
Product Quality
|
Immediate
|
Electronics arrived with tampered serial numbers
|
Product Quality
|
High
|
Clothing colors drastically different from photos
|
Product Quality
|
Medium
|
Product packaging falsely claims awards
|
Product Quality
|
High
|
Device arrived with critical firmware bugs
|
Product Quality
|
Immediate
|
Jewelry plating wore off immediately
|
Product Quality
|
High
|
Product arrived with undisclosed refurbished parts
|
Product Quality
|
Medium
|
Appliance missing required certification marks
|
Product Quality
|
High
|
Cosmetics texture completely different from sample
|
Product Quality
|
Immediate
|
Furniture arrived with untreated sharp edges
|
Product Quality
|
High
|
Product specifications deliberately overstated
|
Product Quality
|
Medium
|
Toy broke during normal use as intended
|
Product Quality
|
High
|
Food product nutritional info inaccurate
|
Product Quality
|
Immediate
|
Received product with undisclosed damage
|
Product Quality
|
High
|
Device arrived with incompatible regional specs
|
Product Quality
|
Medium
|
Clothing fabric tore under normal tension
|
Product Quality
|
High
|
Product arrived with unauthorized modifications
|
Product Quality
|
Immediate
|
Electronics lack ports shown in marketing
|
Product Quality
|
High
|
Luxury item materials much cheaper than described
|
Product Quality
|
Medium
|
Product arrived with mismatched components
|
Product Quality
|
High
|
Appliance failed first use contrary to warranty
|
Product Quality
|
Immediate
|
Cosmetics caused reaction despite 'hypoallergenic'
|
Product Quality
|
High
|
Furniture joints failed during assembly
|
Product Quality
|
Medium
|
Product arrived with undisclosed used parts
|
Product Quality
|
High
|
Device performance claims completely false
|
Product Quality
|
Immediate
|
Jewelry arrived with undisclosed synthetic stones
|
Product Quality
|
High
|
Food product taste/texture nothing like sample
|
Product Quality
|
Medium
|
Product arrived with safety recall notice
|
Product Quality
|
High
|
Electronics ports don't match specifications
|
Product Quality
|
Immediate
|
Clothing dye bled excessively during first wash
|
Product Quality
|
High
|
Product arrived with wrong firmware region lock
|
Product Quality
|
Medium
|
Toy paint contained lead above legal limits
|
Product Quality
|
High
|
Appliance arrived with factory recall defect
|
Product Quality
|
Immediate
|
Cosmetics shade completely mismatched to photo
|
Product Quality
|
High
|
Furniture arrived with untreated splinters
|
Product Quality
|
Medium
|
Product key features don't actually exist
|
Product Quality
|
High
|
Device arrived with critical design flaw
|
Product Quality
|
Immediate
|
Jewelry clasp broke immediately
|
Product Quality
|
High
|
Food product contained insect contamination
|
Product Quality
|
Medium
|
Product arrived with undisclosed size limitations
|
Product Quality
|
High
|
Electronics thermal performance dangerously poor
|
Product Quality
|
Immediate
|
Clothing arrived with undisclosed 'irregular' tag
|
Product Quality
|
High
|
Product materials degrade abnormally fast
|
Product Quality
|
Medium
|
Toy included small parts despite 'choking hazard'
|
Product Quality
|
High
|
Appliance arrived with incompatible power specs
|
Product Quality
|
Immediate
|
Cosmetics leaked due to faulty packaging
|
Product Quality
|
High
|
Furniture arrived with mismatched finishes
|
Product Quality
|
Medium
|
Product arrived with undisclosed subscription
|
Product Quality
|
High
|
Device lacks basic functions advertised
|
Product Quality
|
Immediate
|
Jewelry arrived with fake hallmark stamps
|
Product Quality
|
High
|
Food product cooking instructions dangerous
|
Product Quality
|
Medium
|
Product arrived with undisclosed DRM
|
Product Quality
|
High
|
Electronics arrived with wrong regional voltage
|
Product Quality
|
Immediate
|
Clothing sizing chart completely inaccurate
|
Product Quality
|
High
|
Product arrived with unauthorized third-party parts
|
Product Quality
|
Medium
|
Toy safety warnings in wrong language
|
Product Quality
|
High
|
Appliance arrived with cut power cord
|
Product Quality
|
Immediate
|
Cosmetics arrived with broken safety seal
|
Product Quality
|
High
|
Furniture arrived with structural cracks
|
Product Quality
|
Medium
|
Product arrived with undisclosed required accessories
|
Product Quality
|
High
|
Device arrived with critical manufacturing defect
|
Product Quality
|
Immediate
|
Jewelry arrived with wrong gemstone cut
|
Product Quality
|
High
|
Food product arrived with compromised packaging
|
Product Quality
|
Medium
|
Product arrived with undisclosed performance limits
|
Product Quality
|
High
|
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