docs/HPC_REMOTE_SETUP.md

Accessing CWRU Pioneer HPC System Remotely via SSH (PuTTY)

Step 1: Set up DUO Authentication for VPN Access

1. Enroll in DUO (if not already done):

• Go to case.edu/utech/duo and follow instructions to register your device (phone/tablet/hardward token)
• This is required for FortiClient VPN authentication.

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Step 2: Install and Configure FortiClient VPN

1. Download FortiClient VPN:

• Visit case.edu/utech/help/forticlient-vpn
• Download the FortiClient VPN software for your specific device.

2. Install & Configure VPN

• Run the installer and complete setup
• Open FortiClient and configure new connection:
  • Connection Name: CWRU VPN (or any name)
  • Remote Gateway: vpn.case.edu
  • Customize Port: 443
  • Enable "Save Credentials" (optional)
• Click Save

3. Connect to VPN:

• Enter your CWRU Network ID (e.g., jxh369) and password.
• Complete DUO two-factor authentication when prompted (approve via phone/device)
• Once connected, you'll see a confirmation message.

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Step 3: Install PuTTY (SSH Client)

1. Download PuTTY:

• If not installed, download from https://www.putty.org
• Run the installer (or use the portable version).

2. Open PuTTY:

• Launch PuTTY from the Start Menu

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Step 4: Configure PuTTY for Pioneer HPC

1. Enter Connection Details:

• Host Name (or IP address): pioneer.case.edu
• Port: 22
• Connection Type: SSH

2. Optional: Save Session (for future use):

• Under "Saved Sessions", type Pioneer HPC and click Save

3. Click "Open" to initiate the connection

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Step 5: Log In via SSH

1. Enter Credentials:

• When prompted, enter your CWRU Network ID (e.g., jxh369)
• Enter your password (same as VPN/CWRU login)
• Complete DUO authentication again if required

2. Successful Login:

• You should now see the Pioneer HPC command-line interface

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Step 6: Disconnecting

1. Exit SSH Session:

• Type exit or logout in the terminal

2. Disconnect VPN:

• Close PuTTY and disconnect FortiClient VPN when done.

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Troubleshooting Tips

VPN Fails?

• Ensure DUO is set up correctly
• Try reconnecting or restarting FortiClient VPN

PuTTY Connection Refused?

• Verify VPN is active (vpn.case.edu shows "Connected")
• Check pioneer.case.edu and port 22 are correct

DUO Not Prompting?

• Ensure your device is registered in DUO

Extra Help on CWRU HPC Systems

https://sites.google.com/a/case.edu/hpcc/