text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
My cash deposit hasn't posted to my account. | {
"text": "My cash deposit hasn't posted to my account."
} | [
{
"label": "NEGATIVE",
"score": 0.992145836353302
},
{
"label": "POSITIVE",
"score": 0.007854118943214417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I was charged more than once for a card payment I made. | {
"text": "I was charged more than once for a card payment I made."
} | [
{
"label": "NEGATIVE",
"score": 0.9856729507446289
},
{
"label": "POSITIVE",
"score": 0.014327033422887325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here? | {
"text": "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996951818466187
},
{
"label": "POSITIVE",
"score": 0.0003047951322514564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What ID do I need to verify my identity? | {
"text": "What ID do I need to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984967708587646
},
{
"label": "POSITIVE",
"score": 0.0015031934017315507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Can I transfer my salary if its in GBP? | {
"text": "Can I transfer my salary if its in GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988951086997986
},
{
"label": "POSITIVE",
"score": 0.0011049797758460045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Under what condition will my payment revert? | {
"text": "Under what condition will my payment revert?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990344047546387
},
{
"label": "POSITIVE",
"score": 0.0009656132897362113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
For what reason did my top-up fail? | {
"text": "For what reason did my top-up fail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997535347938538
},
{
"label": "POSITIVE",
"score": 0.0002464547869749367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Can you please tell me why I was charged an extra fee on my transfer? | {
"text": "Can you please tell me why I was charged an extra fee on my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988331198692322
},
{
"label": "POSITIVE",
"score": 0.0011669036466628313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Is there a reason my transfer failed? | {
"text": "Is there a reason my transfer failed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997243285179138
},
{
"label": "POSITIVE",
"score": 0.00027562706964090466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I have my card here with me and someone has just made a withdrawal for 500. Please help! | {
"text": "I have my card here with me and someone has just made a withdrawal for 500. Please help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9961259961128235
},
{
"label": "POSITIVE",
"score": 0.0038739866577088833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I notice there's a pending payment on my card. | {
"text": "I notice there's a pending payment on my card."
} | [
{
"label": "NEGATIVE",
"score": 0.987868070602417
},
{
"label": "POSITIVE",
"score": 0.01213190145790577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee? | {
"text": "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.49878767132759094
},
{
"label": "POSITIVE",
"score": 0.5012122988700867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Help me cancel a transaction. | {
"text": "Help me cancel a transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9996950626373291
},
{
"label": "POSITIVE",
"score": 0.0003049439692404121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
With this app, will I be able to exchange currency? | {
"text": "With this app, will I be able to exchange currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9915146827697754
},
{
"label": "POSITIVE",
"score": 0.008485259488224983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made. | {
"text": "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made."
} | [
{
"label": "NEGATIVE",
"score": 0.9953384399414062
},
{
"label": "POSITIVE",
"score": 0.0046615744940936565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
There is a direct debit charge that I don't recognize, what can I do? | {
"text": "There is a direct debit charge that I don't recognize, what can I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973078966140747
},
{
"label": "POSITIVE",
"score": 0.0026921380776911974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why would the app deny my top-up? | {
"text": "Why would the app deny my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972637891769409
},
{
"label": "POSITIVE",
"score": 0.0027361817192286253
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why is there an extra fee charged? | {
"text": "Why is there an extra fee charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977332353591919
},
{
"label": "POSITIVE",
"score": 0.0022667970042675734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
My new card has not been delivered to my home yet. What is going on? | {
"text": "My new card has not been delivered to my home yet. What is going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992104768753052
},
{
"label": "POSITIVE",
"score": 0.000789520563557744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here? | {
"text": "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?"
} | [
{
"label": "NEGATIVE",
"score": 0.99616539478302
},
{
"label": "POSITIVE",
"score": 0.0038345938082784414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I cannot view the refunded amount in my account. | {
"text": "I cannot view the refunded amount in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9984877109527588
},
{
"label": "POSITIVE",
"score": 0.0015123147750273347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What should I do if my physical card isn't working? | {
"text": "What should I do if my physical card isn't working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995275735855103
},
{
"label": "POSITIVE",
"score": 0.0004724280152004212
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Why do I have a transaction showing multiple times? | {
"text": "Why do I have a transaction showing multiple times?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982123374938965
},
{
"label": "POSITIVE",
"score": 0.0017876285128295422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why is the transaction not posting? | {
"text": "Why is the transaction not posting?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975048899650574
},
{
"label": "POSITIVE",
"score": 0.002495070453733206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How can I fix this? The ATM gave me more cash than I'd asked for. | {
"text": "How can I fix this? The ATM gave me more cash than I'd asked for."
} | [
{
"label": "NEGATIVE",
"score": 0.9987817406654358
},
{
"label": "POSITIVE",
"score": 0.0012182508362457156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about. | {
"text": "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about."
} | [
{
"label": "NEGATIVE",
"score": 0.9972780346870422
},
{
"label": "POSITIVE",
"score": 0.0027220204938203096
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Are there limits on the virtual cards? | {
"text": "Are there limits on the virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9901109337806702
},
{
"label": "POSITIVE",
"score": 0.009889067150652409
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee! | {
"text": "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!"
} | [
{
"label": "NEGATIVE",
"score": 0.9983136653900146
},
{
"label": "POSITIVE",
"score": 0.0016863759374246001
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
What do I do if I believe to be a victim of credit card fraud? | {
"text": "What do I do if I believe to be a victim of credit card fraud?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982686042785645
},
{
"label": "POSITIVE",
"score": 0.0017313821008428931
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
The exchange rate applied is wrong for my international purchase. | {
"text": "The exchange rate applied is wrong for my international purchase."
} | [
{
"label": "NEGATIVE",
"score": 0.9997051358222961
},
{
"label": "POSITIVE",
"score": 0.0002947870234493166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time. | {
"text": "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time."
} | [
{
"label": "NEGATIVE",
"score": 0.6180065274238586
},
{
"label": "POSITIVE",
"score": 0.38199347257614136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How is my ATM deposit not available yet? | {
"text": "How is my ATM deposit not available yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995725750923157
},
{
"label": "POSITIVE",
"score": 0.0004274180973879993
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I want one of the virtual cards! | {
"text": "I want one of the virtual cards!"
} | [
{
"label": "NEGATIVE",
"score": 0.9058411121368408
},
{
"label": "POSITIVE",
"score": 0.0941588431596756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Someone withdrew money from my account, and it wasn't me. | {
"text": "Someone withdrew money from my account, and it wasn't me."
} | [
{
"label": "NEGATIVE",
"score": 0.9987962245941162
},
{
"label": "POSITIVE",
"score": 0.0012037537526339293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I made a payment with my card and it hasn't changed. How long do you think this will take? | {
"text": "I made a payment with my card and it hasn't changed. How long do you think this will take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9911978840827942
},
{
"label": "POSITIVE",
"score": 0.008802059106528759
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I've been charged an extra £1 and I don't know what it's for | {
"text": "I've been charged an extra £1 and I don't know what it's for"
} | [
{
"label": "NEGATIVE",
"score": 0.9984399676322937
},
{
"label": "POSITIVE",
"score": 0.001560015371069312
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Will you charge me for exchanging foreign currencies? | {
"text": "Will you charge me for exchanging foreign currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9943608641624451
},
{
"label": "POSITIVE",
"score": 0.005639209877699614
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
My card was rejected | {
"text": "My card was rejected"
} | [
{
"label": "NEGATIVE",
"score": 0.9988486766815186
},
{
"label": "POSITIVE",
"score": 0.0011513667413964868
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I contacted the seller and he won't respond. Please just refund me my money. | {
"text": "I contacted the seller and he won't respond. Please just refund me my money."
} | [
{
"label": "NEGATIVE",
"score": 0.9985496401786804
},
{
"label": "POSITIVE",
"score": 0.0014503732090815902
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
On what do you base your exchange rates? | {
"text": "On what do you base your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.990333616733551
},
{
"label": "POSITIVE",
"score": 0.009666353464126587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on. | {
"text": "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on."
} | [
{
"label": "NEGATIVE",
"score": 0.9995841383934021
},
{
"label": "POSITIVE",
"score": 0.00041587097803130746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
The refund isn't appearing in my account | {
"text": "The refund isn't appearing in my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9993391633033752
},
{
"label": "POSITIVE",
"score": 0.0006607896066270769
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How do I input a new address? | {
"text": "How do I input a new address?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989050626754761
},
{
"label": "POSITIVE",
"score": 0.001094897510483861
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Do you offer SWIFT transfers? | {
"text": "Do you offer SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9881985783576965
},
{
"label": "POSITIVE",
"score": 0.011801396496593952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I don't recognize a purchase that was made with my card. | {
"text": "I don't recognize a purchase that was made with my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9990699887275696
},
{
"label": "POSITIVE",
"score": 0.0009299903176724911
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Currency exchanges have any extra fees? | {
"text": "Currency exchanges have any extra fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979432225227356
},
{
"label": "POSITIVE",
"score": 0.0020567222964018583
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
My identity hasn't been verified. Can I use my account? | {
"text": "My identity hasn't been verified. Can I use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995818734169006
},
{
"label": "POSITIVE",
"score": 0.0004181811527814716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything. | {
"text": "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything."
} | [
{
"label": "NEGATIVE",
"score": 0.9995470643043518
},
{
"label": "POSITIVE",
"score": 0.00045294215669855475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why hasn't my card payment cleared yet? | {
"text": "Why hasn't my card payment cleared yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988345503807068
},
{
"label": "POSITIVE",
"score": 0.0011654467089101672
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Is it possible to change from USD to GBP with your App? | {
"text": "Is it possible to change from USD to GBP with your App?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966063499450684
},
{
"label": "POSITIVE",
"score": 0.0033936547115445137
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
The app shows Direct Debit payments that I didn't make | {
"text": "The app shows Direct Debit payments that I didn't make"
} | [
{
"label": "NEGATIVE",
"score": 0.9935004115104675
},
{
"label": "POSITIVE",
"score": 0.006499541457742453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I thought transfers were free, why was I charged? | {
"text": "I thought transfers were free, why was I charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981291890144348
},
{
"label": "POSITIVE",
"score": 0.00187085778452456
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How can get a Visa card? | {
"text": "How can get a Visa card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970666766166687
},
{
"label": "POSITIVE",
"score": 0.0029332945123314857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
how to i go about getting my virtual card | {
"text": "how to i go about getting my virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9899787902832031
},
{
"label": "POSITIVE",
"score": 0.010021217167377472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Can someone assist me with explaining how I can unblock my pin? | {
"text": "Can someone assist me with explaining how I can unblock my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991875290870667
},
{
"label": "POSITIVE",
"score": 0.0008124664309434593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Why is the transfer still pending? Can I do something? | {
"text": "Why is the transfer still pending? Can I do something?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991637468338013
},
{
"label": "POSITIVE",
"score": 0.0008362264488823712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I think there is a mistake. I am being charged twice. | {
"text": "I think there is a mistake. I am being charged twice."
} | [
{
"label": "NEGATIVE",
"score": 0.9982157945632935
},
{
"label": "POSITIVE",
"score": 0.001784286112524569
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How can I replace an expired card? | {
"text": "How can I replace an expired card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992448091506958
},
{
"label": "POSITIVE",
"score": 0.0007552019087597728
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I noticed that the exchange rate applied to a recent purchase I made abroad was incorrect. | {
"text": "I noticed that the exchange rate applied to a recent purchase I made abroad was incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9994465708732605
},
{
"label": "POSITIVE",
"score": 0.0005534159718081355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
On a card top-up, where can I verify? | {
"text": "On a card top-up, where can I verify?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970990419387817
},
{
"label": "POSITIVE",
"score": 0.002900932915508747
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How long will the transfer take? | {
"text": "How long will the transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980816841125488
},
{
"label": "POSITIVE",
"score": 0.0019183187978342175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How come I can't seem to verify my id? | {
"text": "How come I can't seem to verify my id?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997082352638245
},
{
"label": "POSITIVE",
"score": 0.0002917381061706692
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
i put money on my card and i dont see it on the balance | {
"text": "i put money on my card and i dont see it on the balance"
} | [
{
"label": "NEGATIVE",
"score": 0.9994876384735107
},
{
"label": "POSITIVE",
"score": 0.0005123795126564801
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account? | {
"text": "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988064765930176
},
{
"label": "POSITIVE",
"score": 0.0011934975627809763
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Help me! I don't know what my password is. | {
"text": "Help me! I don't know what my password is."
} | [
{
"label": "NEGATIVE",
"score": 0.999545156955719
},
{
"label": "POSITIVE",
"score": 0.00045486498856917024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I went to top up my card and it was cancelled. | {
"text": "I went to top up my card and it was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9996681213378906
},
{
"label": "POSITIVE",
"score": 0.0003318393719382584
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up? | {
"text": "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?"
} | [
{
"label": "NEGATIVE",
"score": 0.7692221999168396
},
{
"label": "POSITIVE",
"score": 0.2307777851819992
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I went to use my new card today and the card was repeatedly declined. I would really like to use this card and need to know what to do about it. | {
"text": "I went to use my new card today and the card was repeatedly declined. I would really like to use this card and need to know what to do about it."
} | [
{
"label": "NEGATIVE",
"score": 0.9948256015777588
},
{
"label": "POSITIVE",
"score": 0.005174462217837572
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How come my card payment has been declined? | {
"text": "How come my card payment has been declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.999295711517334
},
{
"label": "POSITIVE",
"score": 0.0007042367942631245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me? | {
"text": "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.19846075773239136
},
{
"label": "POSITIVE",
"score": 0.8015391826629639
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I had to pay one pound more than the set price! | {
"text": "I had to pay one pound more than the set price!"
} | [
{
"label": "NEGATIVE",
"score": 0.9986238479614258
},
{
"label": "POSITIVE",
"score": 0.0013761352747678757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
If I were to transfer, what would the cost be? | {
"text": "If I were to transfer, what would the cost be?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989340901374817
},
{
"label": "POSITIVE",
"score": 0.0010659056715667248
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Why is verification for my identity needed? | {
"text": "Why is verification for my identity needed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979225993156433
},
{
"label": "POSITIVE",
"score": 0.0020774700678884983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Why is a transfer I did recently still processing? | {
"text": "Why is a transfer I did recently still processing?"
} | [
{
"label": "NEGATIVE",
"score": 0.998247504234314
},
{
"label": "POSITIVE",
"score": 0.00175249925814569
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Please tell me how to change my pin. | {
"text": "Please tell me how to change my pin."
} | [
{
"label": "NEGATIVE",
"score": 0.9876385927200317
},
{
"label": "POSITIVE",
"score": 0.012361385859549046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How is my PIN sent? | {
"text": "How is my PIN sent?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988722205162048
},
{
"label": "POSITIVE",
"score": 0.0011277480516582727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
When can I expect the transfer to be complete? | {
"text": "When can I expect the transfer to be complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944139719009399
},
{
"label": "POSITIVE",
"score": 0.005586008541285992
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
There is a withdrawal in my account I didn't make. | {
"text": "There is a withdrawal in my account I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9994487166404724
},
{
"label": "POSITIVE",
"score": 0.0005513006472028792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Tell me why my transfer was declined. | {
"text": "Tell me why my transfer was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9966840147972107
},
{
"label": "POSITIVE",
"score": 0.0033159253653138876
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app? | {
"text": "I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996705055236816
},
{
"label": "POSITIVE",
"score": 0.00032954051857814193
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I got a cheque that I want to top up with? | {
"text": "I got a cheque that I want to top up with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9846574664115906
},
{
"label": "POSITIVE",
"score": 0.015342554077506065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Exchange rate on a purchase was incorrect | {
"text": "Exchange rate on a purchase was incorrect"
} | [
{
"label": "NEGATIVE",
"score": 0.9991208910942078
},
{
"label": "POSITIVE",
"score": 0.000879166298545897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
My statement contained a one pound extra fee | {
"text": "My statement contained a one pound extra fee"
} | [
{
"label": "NEGATIVE",
"score": 0.9800099730491638
},
{
"label": "POSITIVE",
"score": 0.019990000873804092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
When exchanging currencies, is there an extra fee? | {
"text": "When exchanging currencies, is there an extra fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955732822418213
},
{
"label": "POSITIVE",
"score": 0.004426702857017517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I have to verify my identity. What do I need to do? | {
"text": "I have to verify my identity. What do I need to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.998374342918396
},
{
"label": "POSITIVE",
"score": 0.0016255852533504367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me. | {
"text": "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me."
} | [
{
"label": "NEGATIVE",
"score": 0.9988245368003845
},
{
"label": "POSITIVE",
"score": 0.0011754822917282581
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I bought something and received it, but the payment went back to my account. Is the seller okay? | {
"text": "I bought something and received it, but the payment went back to my account. Is the seller okay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968473315238953
},
{
"label": "POSITIVE",
"score": 0.003152651246637106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why did withdrawing money cost me extra? | {
"text": "Why did withdrawing money cost me extra?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985816478729248
},
{
"label": "POSITIVE",
"score": 0.001418328145518899
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
After purchasing an item I noticed the exchange rate was incorrect. | {
"text": "After purchasing an item I noticed the exchange rate was incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9996993541717529
},
{
"label": "POSITIVE",
"score": 0.0003006157639902085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why is my ATM cash withdrawal not working? | {
"text": "Why is my ATM cash withdrawal not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995915293693542
},
{
"label": "POSITIVE",
"score": 0.00040853378595784307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Is there a fee that comes with transfers? | {
"text": "Is there a fee that comes with transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.997188150882721
},
{
"label": "POSITIVE",
"score": 0.0028117916081100702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I would like to cancel my order. | {
"text": "I would like to cancel my order."
} | [
{
"label": "NEGATIVE",
"score": 0.9997279047966003
},
{
"label": "POSITIVE",
"score": 0.0002720448828767985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Can it add money automatically while travelling | {
"text": "Can it add money automatically while travelling"
} | [
{
"label": "NEGATIVE",
"score": 0.9656721949577332
},
{
"label": "POSITIVE",
"score": 0.03432776406407356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Why am I being a charged for using my card? | {
"text": "Why am I being a charged for using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965991377830505
},
{
"label": "POSITIVE",
"score": 0.003400905290618539
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I can't enter my passcode. | {
"text": "I can't enter my passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.9989614486694336
},
{
"label": "POSITIVE",
"score": 0.0010385271161794662
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I tried to top up, but the funds show up as pending. I thought it was instant? | {
"text": "I tried to top up, but the funds show up as pending. I thought it was instant?"
} | [
{
"label": "NEGATIVE",
"score": 0.9768353700637817
},
{
"label": "POSITIVE",
"score": 0.02316458337008953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is? | {
"text": "I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992576241493225
},
{
"label": "POSITIVE",
"score": 0.0007423199713230133
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I transferred some money recently and saw a fee on my account, what's that for? | {
"text": "I transferred some money recently and saw a fee on my account, what's that for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973899722099304
},
{
"label": "POSITIVE",
"score": 0.002610050840303302
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending? | {
"text": "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9719452857971191
},
{
"label": "POSITIVE",
"score": 0.028054745867848396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What do I do to activate my new card? | {
"text": "What do I do to activate my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.996921181678772
},
{
"label": "POSITIVE",
"score": 0.003078846726566553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
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