text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
How do I close my account, since I'm dissatisfied? | {
"text": "How do I close my account, since I'm dissatisfied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996016621589661
},
{
"label": "POSITIVE",
"score": 0.00039835963980294764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Why did you decline my transfer? | {
"text": "Why did you decline my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986861348152161
},
{
"label": "POSITIVE",
"score": 0.0013138664653524756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Must I verify my identity? | {
"text": "Must I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945945143699646
},
{
"label": "POSITIVE",
"score": 0.005405469331890345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
There is a refund missing. | {
"text": "There is a refund missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996024966239929
},
{
"label": "POSITIVE",
"score": 0.0003975641157012433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What do I do if my card has been lost or stolen? | {
"text": "What do I do if my card has been lost or stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991711378097534
},
{
"label": "POSITIVE",
"score": 0.0008288918761536479
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Where do I go to get my new card linked? | {
"text": "Where do I go to get my new card linked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992320537567139
},
{
"label": "POSITIVE",
"score": 0.0007679233676753938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I checked the app and my balance has not been updated for the cash or cheque deposit. | {
"text": "I checked the app and my balance has not been updated for the cash or cheque deposit."
} | [
{
"label": "NEGATIVE",
"score": 0.9996258020401001
},
{
"label": "POSITIVE",
"score": 0.0003741983382496983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
My card is due to expire | {
"text": "My card is due to expire"
} | [
{
"label": "NEGATIVE",
"score": 0.9820622801780701
},
{
"label": "POSITIVE",
"score": 0.017937693744897842
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I was charged an extra fee for a card payment. I was unaware of these fees beforehand. | {
"text": "I was charged an extra fee for a card payment. I was unaware of these fees beforehand."
} | [
{
"label": "NEGATIVE",
"score": 0.9971655011177063
},
{
"label": "POSITIVE",
"score": 0.002834463957697153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What are the places that you deliver cards to? | {
"text": "What are the places that you deliver cards to?"
} | [
{
"label": "NEGATIVE",
"score": 0.965175449848175
},
{
"label": "POSITIVE",
"score": 0.03482453525066376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What does it mean if my payment was reverted? | {
"text": "What does it mean if my payment was reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992668032646179
},
{
"label": "POSITIVE",
"score": 0.0007331790402531624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through? | {
"text": "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9925739765167236
},
{
"label": "POSITIVE",
"score": 0.007426049560308456
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I have multiple of the same transaction | {
"text": "I have multiple of the same transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9848259091377258
},
{
"label": "POSITIVE",
"score": 0.015174134634435177
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why was I charged a random fee for a transfer I made? | {
"text": "Why was I charged a random fee for a transfer I made?"
} | [
{
"label": "NEGATIVE",
"score": 0.99936443567276
},
{
"label": "POSITIVE",
"score": 0.0006355657242238522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What is your exchange rate between UK pounds and Russian rubles for my last transaction | {
"text": "What is your exchange rate between UK pounds and Russian rubles for my last transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9920279383659363
},
{
"label": "POSITIVE",
"score": 0.00797207560390234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why isn't my Google Pay top up working for me? Did I do something wrong? | {
"text": "Why isn't my Google Pay top up working for me? Did I do something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994008541107178
},
{
"label": "POSITIVE",
"score": 0.0005991259822621942
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Do I need any kind of proof for the identity check? | {
"text": "Do I need any kind of proof for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995579123497009
},
{
"label": "POSITIVE",
"score": 0.0004420937329996377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
there were two of the same charge to my account | {
"text": "there were two of the same charge to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9961956739425659
},
{
"label": "POSITIVE",
"score": 0.003804315347224474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
top up not completed | {
"text": "top up not completed"
} | [
{
"label": "NEGATIVE",
"score": 0.9995999932289124
},
{
"label": "POSITIVE",
"score": 0.0004000149783678353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Is there something wrong with my ATM Card? Tried using it earlier and it did not work. | {
"text": "Is there something wrong with my ATM Card? Tried using it earlier and it did not work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997656941413879
},
{
"label": "POSITIVE",
"score": 0.00023426981351803988
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Someone else used my card to withdraw cash from an ATM | {
"text": "Someone else used my card to withdraw cash from an ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9988012313842773
},
{
"label": "POSITIVE",
"score": 0.001198803773149848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money. | {
"text": "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money."
} | [
{
"label": "NEGATIVE",
"score": 0.9988666772842407
},
{
"label": "POSITIVE",
"score": 0.0011333811562508345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What systems do you have in place for my security when using my card for everyday purchases? | {
"text": "What systems do you have in place for my security when using my card for everyday purchases?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981163740158081
},
{
"label": "POSITIVE",
"score": 0.00188359001185745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
My card didn't go through. It doesn't make sense. You told me that everything was ok. | {
"text": "My card didn't go through. It doesn't make sense. You told me that everything was ok."
} | [
{
"label": "NEGATIVE",
"score": 0.09356895089149475
},
{
"label": "POSITIVE",
"score": 0.9064310789108276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
My card hasn't arrived yet. What do I do? | {
"text": "My card hasn't arrived yet. What do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980508089065552
},
{
"label": "POSITIVE",
"score": 0.0019492501160129905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why am I getting a fee on a card payment? | {
"text": "Why am I getting a fee on a card payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.998345136642456
},
{
"label": "POSITIVE",
"score": 0.0016548201674595475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
This card payment isn't is recognition. | {
"text": "This card payment isn't is recognition."
} | [
{
"label": "NEGATIVE",
"score": 0.9989365935325623
},
{
"label": "POSITIVE",
"score": 0.0010633562924340367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now? | {
"text": "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953592419624329
},
{
"label": "POSITIVE",
"score": 0.004640706814825535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I don't have a way to prove my identity. | {
"text": "I don't have a way to prove my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997392296791077
},
{
"label": "POSITIVE",
"score": 0.0002607243077363819
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Google Pay won't let me top up. | {
"text": "Google Pay won't let me top up."
} | [
{
"label": "NEGATIVE",
"score": 0.9968835711479187
},
{
"label": "POSITIVE",
"score": 0.003116348758339882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I topped up my account but the money isn't there now. | {
"text": "I topped up my account but the money isn't there now."
} | [
{
"label": "NEGATIVE",
"score": 0.998292863368988
},
{
"label": "POSITIVE",
"score": 0.0017071969341486692
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why am I being charge a fee when using an ATM? | {
"text": "Why am I being charge a fee when using an ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978463649749756
},
{
"label": "POSITIVE",
"score": 0.002153694862499833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
would I need to pay extra for exchanging currencies? | {
"text": "would I need to pay extra for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995138645172119
},
{
"label": "POSITIVE",
"score": 0.0004860936605837196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What is the process to change my PIN? | {
"text": "What is the process to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.997957706451416
},
{
"label": "POSITIVE",
"score": 0.0020423061214387417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How can I close my account, I don't want it. | {
"text": "How can I close my account, I don't want it."
} | [
{
"label": "NEGATIVE",
"score": 0.999772846698761
},
{
"label": "POSITIVE",
"score": 0.0002271600824315101
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately. | {
"text": "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9992996454238892
},
{
"label": "POSITIVE",
"score": 0.0007003842620179057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
My card was declined | {
"text": "My card was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9968361854553223
},
{
"label": "POSITIVE",
"score": 0.003163843182846904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou | {
"text": "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou"
} | [
{
"label": "NEGATIVE",
"score": 0.013170033693313599
},
{
"label": "POSITIVE",
"score": 0.986829936504364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can you do exchanges of EUR? | {
"text": "Can you do exchanges of EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.15146362781524658
},
{
"label": "POSITIVE",
"score": 0.8485364317893982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Am I gonna be charged for sending out more cards? | {
"text": "Am I gonna be charged for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.996289849281311
},
{
"label": "POSITIVE",
"score": 0.003710174234583974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Why hasn't the money I transferred into my account shown up yet? | {
"text": "Why hasn't the money I transferred into my account shown up yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992753863334656
},
{
"label": "POSITIVE",
"score": 0.0007245743181556463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
It's been more than a week since I had a return charged to my card, why hasn't it showed up? | {
"text": "It's been more than a week since I had a return charged to my card, why hasn't it showed up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990938901901245
},
{
"label": "POSITIVE",
"score": 0.0009061010787263513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why is my app showing me taking money that I did not take out? | {
"text": "Why is my app showing me taking money that I did not take out?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990221261978149
},
{
"label": "POSITIVE",
"score": 0.0009779260726645589
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
My transfer's stuck on pending. | {
"text": "My transfer's stuck on pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9969273209571838
},
{
"label": "POSITIVE",
"score": 0.003072636667639017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat. | {
"text": "I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat."
} | [
{
"label": "NEGATIVE",
"score": 0.9990453124046326
},
{
"label": "POSITIVE",
"score": 0.0009546643705107272
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
With my credit card i would like to transfer money. | {
"text": "With my credit card i would like to transfer money."
} | [
{
"label": "NEGATIVE",
"score": 0.9967597126960754
},
{
"label": "POSITIVE",
"score": 0.003240257268771529
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I have a transaction and would like to know if I it's cancelable? | {
"text": "I have a transaction and would like to know if I it's cancelable?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993513226509094
},
{
"label": "POSITIVE",
"score": 0.0006486151833087206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I'm cancelling this charge. I still have not received what I bought from these people a while ago. | {
"text": "I'm cancelling this charge. I still have not received what I bought from these people a while ago."
} | [
{
"label": "NEGATIVE",
"score": 0.9996304512023926
},
{
"label": "POSITIVE",
"score": 0.0003695017076097429
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Can I allow other people to top up my account? | {
"text": "Can I allow other people to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987531900405884
},
{
"label": "POSITIVE",
"score": 0.0012468346394598484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I checked on google and the exchange rate you are using is really bad. Can you update it? | {
"text": "I checked on google and the exchange rate you are using is really bad. Can you update it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997943043708801
},
{
"label": "POSITIVE",
"score": 0.00020572691573761404
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Contactless payments need to be enabled for my card. | {
"text": "Contactless payments need to be enabled for my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9917955994606018
},
{
"label": "POSITIVE",
"score": 0.008204367011785507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
I want to link my new card. Can you help? | {
"text": "I want to link my new card. Can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9923204779624939
},
{
"label": "POSITIVE",
"score": 0.007679565344005823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly. | {
"text": "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly."
} | [
{
"label": "NEGATIVE",
"score": 0.4576866924762726
},
{
"label": "POSITIVE",
"score": 0.5423133373260498
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Can I add money to my account via bank transfer? | {
"text": "Can I add money to my account via bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989457726478577
},
{
"label": "POSITIVE",
"score": 0.0010542329400777817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
How can I add physical money to my card? | {
"text": "How can I add physical money to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999258816242218
},
{
"label": "POSITIVE",
"score": 0.0007411246770061553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
My card couldn't complete a transfer, why? | {
"text": "My card couldn't complete a transfer, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996696710586548
},
{
"label": "POSITIVE",
"score": 0.0003303441626485437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I punched in the wrong pin too many times and I'm locked out. | {
"text": "I punched in the wrong pin too many times and I'm locked out."
} | [
{
"label": "NEGATIVE",
"score": 0.9995219707489014
},
{
"label": "POSITIVE",
"score": 0.00047801260370761156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
can other people use the app to add money to my account | {
"text": "can other people use the app to add money to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9966825842857361
},
{
"label": "POSITIVE",
"score": 0.003317397553473711
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I lost my passcode. | {
"text": "I lost my passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.9997623562812805
},
{
"label": "POSITIVE",
"score": 0.0002376393531449139
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem? | {
"text": "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985937476158142
},
{
"label": "POSITIVE",
"score": 0.0014061974361538887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How do I deposit through bank transfer? | {
"text": "How do I deposit through bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981284737586975
},
{
"label": "POSITIVE",
"score": 0.001871553366072476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Google Pay isn't working. What is wrong? | {
"text": "Google Pay isn't working. What is wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997298121452332
},
{
"label": "POSITIVE",
"score": 0.0002701526100281626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How come I can't get money at the ATM | {
"text": "How come I can't get money at the ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9994484782218933
},
{
"label": "POSITIVE",
"score": 0.000551550299860537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What caused my top up to be reverted? | {
"text": "What caused my top up to be reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.997373104095459
},
{
"label": "POSITIVE",
"score": 0.0026268421206623316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
let me know how many disposable cards I can have? | {
"text": "let me know how many disposable cards I can have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995052814483643
},
{
"label": "POSITIVE",
"score": 0.0004946925328113139
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Has there been any activity on my card today? | {
"text": "Has there been any activity on my card today?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977679252624512
},
{
"label": "POSITIVE",
"score": 0.002232067286968231
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I need this item refunded | {
"text": "I need this item refunded"
} | [
{
"label": "NEGATIVE",
"score": 0.9958457350730896
},
{
"label": "POSITIVE",
"score": 0.004154302179813385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I want this fee reversed from my account. | {
"text": "I want this fee reversed from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.999671459197998
},
{
"label": "POSITIVE",
"score": 0.0003285303828306496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I no longer need AUD, I need GBP instead, how can I make this happen? | {
"text": "I no longer need AUD, I need GBP instead, how can I make this happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988844990730286
},
{
"label": "POSITIVE",
"score": 0.001115534920245409
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I tried to top up my account and it didn't work | {
"text": "I tried to top up my account and it didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.999776303768158
},
{
"label": "POSITIVE",
"score": 0.00022370988153852522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
What is the cost for currency exchanges? | {
"text": "What is the cost for currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972596168518066
},
{
"label": "POSITIVE",
"score": 0.002740338444709778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I just want to top-up, why do I need to verify anything? | {
"text": "I just want to top-up, why do I need to verify anything?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991045594215393
},
{
"label": "POSITIVE",
"score": 0.0008954150835052133
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I can still see money in my account after making a payment | {
"text": "I can still see money in my account after making a payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9930737018585205
},
{
"label": "POSITIVE",
"score": 0.006926266010850668
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I haven't received my cash yet. | {
"text": "I haven't received my cash yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9987736344337463
},
{
"label": "POSITIVE",
"score": 0.0012263288954272866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Am I charged a fee to transfer funds? | {
"text": "Am I charged a fee to transfer funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983288645744324
},
{
"label": "POSITIVE",
"score": 0.0016711177304387093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I have have multiple charges for one transaction. | {
"text": "I have have multiple charges for one transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9834029078483582
},
{
"label": "POSITIVE",
"score": 0.016597099602222443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I need to actuate my card. | {
"text": "I need to actuate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9989086389541626
},
{
"label": "POSITIVE",
"score": 0.0010913126170635223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
how do you get exchange rates | {
"text": "how do you get exchange rates"
} | [
{
"label": "NEGATIVE",
"score": 0.9892848134040833
},
{
"label": "POSITIVE",
"score": 0.010715208947658539
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
What is the process for setting up and account for my child? | {
"text": "What is the process for setting up and account for my child?"
} | [
{
"label": "NEGATIVE",
"score": 0.9890255331993103
},
{
"label": "POSITIVE",
"score": 0.010974467732012272
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
There was a fee charged when I paid with my card. | {
"text": "There was a fee charged when I paid with my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9960070252418518
},
{
"label": "POSITIVE",
"score": 0.003993018064647913
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why did I only receive a partial amount of what I tried to withdraw? | {
"text": "Why did I only receive a partial amount of what I tried to withdraw?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990888833999634
},
{
"label": "POSITIVE",
"score": 0.000911076320335269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How long does a European transfer take? | {
"text": "How long does a European transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979996085166931
},
{
"label": "POSITIVE",
"score": 0.0020003588870167732
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
The expiration date for my card is coming up, how do I get a new card? | {
"text": "The expiration date for my card is coming up, how do I get a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994636178016663
},
{
"label": "POSITIVE",
"score": 0.0005364300450310111
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Will I receive a new card when mine expires? | {
"text": "Will I receive a new card when mine expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961932897567749
},
{
"label": "POSITIVE",
"score": 0.0038066923152655363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How long does a top-up take to go through? | {
"text": "How long does a top-up take to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986491799354553
},
{
"label": "POSITIVE",
"score": 0.0013508403208106756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
The attempted transfer failed. | {
"text": "The attempted transfer failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9995729327201843
},
{
"label": "POSITIVE",
"score": 0.00042701466009020805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I am waiting for a payment to be processed | {
"text": "I am waiting for a payment to be processed"
} | [
{
"label": "NEGATIVE",
"score": 0.9983204007148743
},
{
"label": "POSITIVE",
"score": 0.0016796236159279943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I made a transaction to the wrong account! | {
"text": "I made a transaction to the wrong account!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996111989021301
},
{
"label": "POSITIVE",
"score": 0.00038884487003088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why is my transfer pending? | {
"text": "Why is my transfer pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986549615859985
},
{
"label": "POSITIVE",
"score": 0.0013450736878439784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How can I get another card? | {
"text": "How can I get another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992006421089172
},
{
"label": "POSITIVE",
"score": 0.0007993531762622297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I initiated a payment a while ago and it is still showing as "pending", how long will it take to clear? | {
"text": "I initiated a payment a while ago and it is still showing as \"pending\", how long will it take to clear?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986355900764465
},
{
"label": "POSITIVE",
"score": 0.001364452880807221
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What is delivery speed to the United States? | {
"text": "What is delivery speed to the United States?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976611137390137
},
{
"label": "POSITIVE",
"score": 0.00233885133638978
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
On a card payment, why is there a fee? | {
"text": "On a card payment, why is there a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973272085189819
},
{
"label": "POSITIVE",
"score": 0.0026728331577032804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow. | {
"text": "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow."
} | [
{
"label": "NEGATIVE",
"score": 0.9994879961013794
},
{
"label": "POSITIVE",
"score": 0.0005119428387843072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Are there any limits to were my card is accepted? | {
"text": "Are there any limits to were my card is accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976130723953247
},
{
"label": "POSITIVE",
"score": 0.002386912703514099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Apple pay is not accepting my American Express card, can you assist me with this problem? | {
"text": "Apple pay is not accepting my American Express card, can you assist me with this problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996556043624878
},
{
"label": "POSITIVE",
"score": 0.0003443551540840417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Why was I charged $1 in a transaction? | {
"text": "Why was I charged $1 in a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986039996147156
},
{
"label": "POSITIVE",
"score": 0.0013960631331428885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any. | {
"text": "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any."
} | [
{
"label": "NEGATIVE",
"score": 0.9984681010246277
},
{
"label": "POSITIVE",
"score": 0.001531882444396615
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Am I getting charged for making a payment? | {
"text": "Am I getting charged for making a payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968016147613525
},
{
"label": "POSITIVE",
"score": 0.0031983472872525454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help? | {
"text": "My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993546605110168
},
{
"label": "POSITIVE",
"score": 0.0006453545647673309
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
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