Is this a run-on sentence?
Helsinki, Finland, is developing a "mobility on demand" system in which individual can use their smartphones to order trips with various mass transit options, including buses, bicycles, and driverless cars.

 - no
 - yes
This is not a run-on sentence. It is not formed from two sentences that have been run together without appropriate punctuation.
Helsinki, Finland, is developing a "mobility on demand" system in which individuals can use their smartphones to order trips with various mass transit options, including buses, bicycles, and driverless cars.