Which of the following contains a vague pronoun reference?
A: Kevin showed them the error on his receipt, and he received a refund.
B: Kevin showed the customer service representatives the error on his receipt, and he received a refund.
The second answer choice contains a vague pronoun reference. The pronoun them is used without its antecedent.
The first answer choice shows a possible correction for the vague pronoun reference. Them has been replaced with the customer service representatives.
Kevin showed the customer service representatives the error on his receipt, and he received a refund.