Hi DrScump,<p>Author here. There&#x27;s an important distinction I&#x27;d like to clear up, our product is a platform that provides monitoring across a lot of different areas and supports varied use cases.<p>Your concerns would be valid if this was something like not having up to date definitions for a security solution. What we are teasing out here is that the product was deployed to address other business requirements (such as Citrix performance, or Network performance)and our Systems Engineers were working in conjunction with another Healthcare entity to build this solution. Seeing how critical this issue is for all of our customers they then made it available for free to other customers.<p>If Microsoft or VMware built out runbooks for their orchestration products that met the needs of most Enterprises and gave them away for free I would hope people wouldn&#x27;t see that as a limitation of their platforms but rather validation of its extensibility.<p>We cannot account for every possible use case when we ship the product, but its awesome when we see the community and our SEs come together and build on top of the platform and extend its value.