Got the mail this morning (Europe) and my first thought was &quot;WTF&quot;? Then &quot;How the hell do I migrate all my customers&quot;?<p>I&#x27;ve used Mandrill for transactional mails for 4-5 years now. And always when I&#x27;ve had a project that requires some kind of e-mail notifications, password resets etc. I&#x27;ve always recommended Mandrill to my customers.<p>So here I am, running and handling 8+ Mandrill accounts (many customers requires exclusive access to account, have one for personal projects etc. ). A few of them in the free tier, most of them payed.<p>These changes will involve a whole lot of headache for me, and will sadly affect a few of my customers too.<p>Firstly; from around $40&#x2F;month as our e-mail costs are today; to more than a total of $240&#x2F;month. Not the end of the world in itself, but:<p>Secondly: NOT A SINGLE ONE of my customers, or me, want or have any use of MailChimp. They are two very different services with two very different purposes. Now I will have walk through with my customers on how they set up a Mailchimp account, explain to them why they have to do this and merge the account with their Mandrill one, explain to them &quot;Oh, no – this is just a $10&#x2F;month service that you don&#x27;t need, or want, but have to signup to to enable those password reset emails or yours&quot;.<p>Oh man... Of course I will change service in most of these cases, but that&#x27;s also a pain, have to get in touch with the customers IT-departments to change DNS-settings, verify senders and all that – not a great start to this day...<p>The whole idea is what we in Sweden call &quot;hål i huvudet&quot;; &quot;Hole in the head&quot; (as in missing a brain, not shooting someone).