One of the reasons I avoid Google is because they have taken lot of pain to make their customer care totally suck. I mean even IRS and Comcast support does better compared to Google.<p>I published a very critical release to my Android app few weeks back and realized that it was not getting published at all. It took me a month to get the problem resolved.<p>I don&#x27;t want to buy a cloud service where the support might be nothing more than bunch of &quot;Help yourself&quot; pages.