I&#x27;ve had problems with their customer support.  It got to the point, I just gave up, and left my videos on YouTube. (My problem was that slick move they made when they bought YouTube, and messed with the login names.)<p>I just try to forget they are up there.  I got to one person at Google, and when they realized I didn&#x27;t want to advertise, it was &quot;Go to the help boards. I don&#x27;t deal with that stuff.&quot;<p>Do I still use their products--yes, but don&#x27;t trust them like I used to.  I usually avoid customer service like the flu virus, but thought Google would be different?<p>I guess they are big enough to not care?