Nice lie of a title.<p>Here&#x27;s the real question: why did she chose to work in the most expensive city in the country?<p>What was she expecting? Yes, customer service reps don&#x27;t get paid well. Why? Because literally anyone who can answer the phone and not be rude can do it. The required skill set for it is very low and it&#x27;s easy to find replacements, so it&#x27;s not going to be a well paid position.<p>If you read her article, you&#x27;ll learn she majored in english (which is fine, but you should go into that knowing you&#x27;re not going to make much money), and immediately got herself in a bunch of debt after college. She clearly isn&#x27;t the best at financial decision making.<p>I wouldn&#x27;t want to live in the bay area on a dev salary, let alone on a service rep one. No one is forcing her to make bad decisions. I can&#x27;t stand people complaining about the status quo when they make horrible decisions with their money and life choices.<p>And just to note, I was a customer service rep for over two years, so I know what the job entails. I eventually realized it wasn&#x27;t a career, and decided to teach myself to code. Even if I hadn&#x27;t though, I&#x27;d still be doing okay by:<p>1. Not spending more than I earn.<p>2. Not living in a ridiculously expensive city without an equally ridiculous income.