<i>&gt; Verizon and AT&amp;T diverting capital investment to wireless is literally just giving customers what they want.</i><p>Only in part. Since they at the same time neglect their landline services which a lot of customers want as well (especially those who are stuck on DSL and etc.). As I said, it&#x27;s a simple conflict of interests. They can make money on both, but wireless brings them more fast profit, so they neglect landline altogether.