The key here is that attempting to <i>select for</i> X doesn&#x27;t get you X. Trying to hire only people who are &quot;empathetic, tolerant, and good listeners&quot; gets you mostly people who don&#x27;t rock the boat, because that&#x27;s indistinguishable in the traditional interview context. (There are some off-the-wall interviewing techniques you could try to test those traits, but I&#x27;m not sure anyone with HR training would ever think they were remotely okay to attempt on people.)