Because for many non-technical users, using a computer or anything
computer-related automatically disables thinking. Using a computer boils often
down to waving a magic chicken, performing a ritual, and then the computer
does what it was istructed to. (Or not, and this is where people call support.)<p>I actually saw this several times on myself with regard to something <i>I knew
I know nothing about</i>, i.e. power tools. I avoided them like a plague, because
I knew I don&#x27;t know how to use any of them at all. I needed to be taught
a little how to use power tools (mainly: how they cause accidents and harm).