Again to emphasise:  most of the problems here are of <i>behavior</i>, not <i>technology</i>.<p>I&#x27;d strongly suggest you look up Akerloff&#x27;s &quot;The Market for Lemons&quot;.  That details how information failures hurt all market participants.<p>And I&#x27;d again emphasise that there are areas in which image <i>can</i> help <i>and more importantly, many more in which it CANNOT.</i><p>Pick your battles.<p>As for video:  it&#x27;s <i>very</i> high-bandwidth.  What&#x27;s the difference between, say, 15 seconds at 32 fps, and the coverage of, say 4-16 well-arrayed photographs.  Square-on front, back, and sides, or a well-selected set of oblique shots.<p>Again:  where catalog marketing (and online sales is just updated catalog marketing) breaks down is that the communications channel is <i>very</i> thin.  I can tell far more in two seconds of <i>handling</i> a piece than I can in a minute of reading obfuscatory marketing copy.