I&#x27;ve yet to encounter a situation where saving a few bucks on an item was worth the combined cost of paying shipping at another site plus risking having to deal with their customer service.  Just in the last two months my Amazon experiences have included:<p>- Bought a ~$60 item to give as a gift, that didn&#x27;t arrive on time and the tracking info hadn&#x27;t updated since it left the Amazon facility.  Contacted them the day it had been scheduled to arrive and they overnighted a replacement, no questions asked.<p>- Bought a pair of pants just before Christmas, ended up getting two pairs of pants for Christmas (go mom).  Went to return the ones I purchased (hadn&#x27;t been worn yet), and Amazon refunded me without even requiring a return (~$25 item).<p>- Bought a heater a few weeks ago that arrived with one of the dials on its control panel knocked out of place, and no way to re-seat it without disassembling the unit.  Amazon paid for return shipping <i>and</i> UPS pickup, and had the replacement item at my door on the second day after I requested a replacement.<p>I&#x27;m not a fan of many of many aspects of Amazon... but in terms of customer service, I don&#x27;t use any other site that comes close.