Yeah, that&#x27;s harsh, but i&#x27;ve worked on both sides as well, and can&#x27;t say you&#x27;re wrong. Maybe there are some top-quality agencies building maintainable sites, but I&#x27;m yet to see any.<p>Unless it&#x27;s a throwaway, postcard-type site, design agencies seem a holdover from print, pre-internet, where that model worked. But lower end they&#x27;re not needed, and once there are real things to do, I don&#x27;t see how they can compete with internal teams that know the business and can build incrementally refined, VC controlled applications.<p>I work for a big B2B company with a multitude of subcompanies, and maybe it&#x27;s just bad experiences, but every agency-designed site we have is a badly-architectured piece of crap. Some look shiny, but they&#x27;re all clearly rushed out, massively overpriced, and integrations with product databases&#x2F;vendor systems&#x2F;factory systems are close-to-impossible. And the latter part is key; building UI over those is the key part of my job, I&#x27;m designing interfaces to allow people to buy things easily, and agencies don&#x27;t seem to be geared toward interfaces, rather they&#x27;re set up to make pretty pictures.