&gt; Yes, customer service reps don&#x27;t get paid well. Why? Because literally anyone who can answer the phone and not be rude can do it. The required skill set for it is very low and it&#x27;s easy to find replacements, so it&#x27;s not going to be a well paid position.<p>Why are they offering that position in the most expensive city in the country?  If they&#x27;re not going to pay enough for it, who taking the job will be able to afford to live on the salary?