I find this fascinating actually.  Just the other day I ended up talking about this with my lawyer.  I met with him for a consult on some LLC&#x2F;Corp setup and mentioned how I had originally ended up on LegalZoom before contacting him.  I said something to the effect of &quot;You must hate them&quot;.<p>He thought about it for a minute and then said how he honestly didn&#x27;t think about them much at all.  It was a completely different industry as far as he was concerned.  He was in the business of offering problems to solutions whereas LegalZoom was offering a product.<p>Whether you agree with that or not (I&#x27;m not qualified enough to make that distinction in the legal field), it really resonated with me.  If you were to ask me if - as a freelance developer - I hated Wix or Squarespace, my response would be that I honestly don&#x27;t think about them much at all.  I&#x27;m actually largely ambivalent about them.  I freelance full time and I&#x27;ve never been busier than I am right now.  I would chalk some of that up to dumb luck, most of that up to good referrals, but at least a portion of that up to the fact that I don&#x27;t provide a product for a client.  I (try) to provide solutions to their business problems.