This is a really neat service. We&#x27;ve been working in the same area at UserDeck [1], but focused around an inline embedded widget. It&#x27;s hard to tell your integration strategy if it is a subdomain hosting a la Zendesk or if it is mostly focused on the overlay with Intercom which is really slick too btw.<p>1: <a href="http:&#x2F;&#x2F;userdeck.com&#x2F;guides" rel="nofollow">http:&#x2F;&#x2F;userdeck.com&#x2F;guides</a>