I recently changed ISP and told them the copper line was part of the broadband package with my previous ISP (for an extra £10&#x2F;month) and was assured everything was fine.<p>One month after the transfer, Openreach ceases the PSTN line and the reaction from my new ISP was &quot;well it&#x27;s your responsibility to keep up your BT subscription&quot; (never had BT).<p>Two weeks later, the PSTN line is still dark, and I&#x27;m waiting for Openreach to install a new MPF line provided by my current ISP (for an extra £10&#x2F;month of course).<p>Apparently the reason for doing this rather than re-start the PSTN line is part of a process called &quot;Local-loop unbundling&quot;.<p><a href="https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;Local-loop_unbundling" rel="nofollow">https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;Local-loop_unbundling</a>