Hey there, @con from SlimFAQ speaking: We&#x27;ve build SlimFAQ out of our own pain: we wanted a simple, searchable FAQ that can be managed by our support team for SlimWiki (i.e. it&#x27;s super simple to use, even for not so tech-savy people).<p>Unfortunately we didn&#x27;t find what we looked for - so we build what we wanted. And since we are big fans (and customers) of Intercom, we made sure to integrate it where we saw fit. If you don&#x27;t know Intercom yet, you should definitely check it out! (Right after you gave SlimFAQ a try :) )