A video can&#x27;t show me how a fabric will look under certain light, or how it will compare against my rug.<p>A video can&#x27;t tell me that while the piece of furniture looks nice, the drawers are really cheaply made and don&#x27;t slide nicely.<p>A video can&#x27;t tell me that what looks like a nice finish actually feels like cheap plastic.<p>If you have suggestions for how to tackle that, I&#x27;d be very interested.  There&#x27;s some things though I just can&#x27;t see myself ever buying online, and unfortunately retailers are trying to shift more and more of their purchases there without the benefits of things like free in-store shipping&#x2F;returns.  If they did that and I could see it in-store, and return it free, I&#x27;d totally do that in a heart beat.  I bet the shipping rates and warehousing costs would be low enough to be worth it.