If my toaster doesn&#x27;t work, I want the error message to be &#x27;filament 3 is reporting a low resistance&#x27;.<p>Limited by time, I want to know how everything works. In this particular case, I can decide whether to buy a new toaster or whether to try and fix it.<p>If I&#x27;m Donald Trump I&#x27;ll pay someone else to sort it. (Maybe I&#x27;m not even using the toaster to begin with). If I have masses of free time, I&#x27;ve been given the information to sort it out or at least to contact someone who can sort it out.<p>Will that get me the most sales for my product under capitalism? Possibly not. I do think it&#x27;s the morally correct thing to do, though.<p>I don&#x27;t think users should be molly-coddled.<p>I just don&#x27;t really... understand it. Knowledge is a _good thing_. The only reason I wouldn&#x27;t want to learn something is if I&#x27;m limited by time. And I don&#x27;t really particularly want to surround myself with people who aren&#x27;t interested in knowledge either.<p>So really it seems to come down to &#x27;this will help you sell better&#x27;. Not interested, sorry.