Hi, Jan here from SlimFAQ. We actually built this for ourselves initially to solve the problem of allowing non-tech support staff to build and maintain FAQ&#x27;s for our other products and have it nicely integrated with Intercom. Sure, if you are a developer you could maintain a static FAQ and pay nothing, but for the price of a couple of beers you get a super easy to use CMS and a lot of people seem to want this (us included).