Yup, all too often it goes like this when you&#x27;re trying to troubleshoot something:<p>1.) User does something that causes error.<p>2.) Error message with instructions on what to do to fix error pops up.<p>3.) User clicks dismiss button on error message ten milliseconds after the message pops up.<p>4.) User ignores your request to do it again and FOR CRISSAKES, DON&#x27;T DISMISS THE MESSAGE.  Instead starts randomly twiddling things and performing voodoo rituals.<p>5.) Try to get keyboard and mouse control from user through screensharing software.  Software doesn&#x27;t work and&#x2F;or crashes.<p>6.) Cry and head-desk.