&gt; Download a script and download a theme for it? It works pretty well for things like WordPress and phpBB. And it&#x27;s not like there aren&#x27;t a lot of options out there.<p>Are there free, actively managed, themeable FAQ scripts out there that would compete with this?<p>&gt; I also don&#x27;t like the move towards trying to get &#x27;average&#x27; users to walled gardens and managed solutions, since it usually ends up being about nickle and diming them.<p>I wouldn&#x27;t use this particular product, but other users in this thread with genuine FAQ and knowledgebase management needs seem to think this is a worthwhile product. Not everything works effectively as a one-time-fee downloadable script. And at the end of the day, consumers have the choice in what they use. It&#x27;s not like these folks have the monopoly on FAQ solutions.