&gt; U-verse subscribers fell 4%, the worst loss ever, as 240,000 customers canceled service<p>I was one of them. I cancelled my U-verse TV service a few months ago. They did all they could to lose my business. I had a price quote <i>in writing</i> and they refused to honor it. I&#x27;ve dealt with some bad companies in the past, including several pre-reform credit card companies, but I&#x27;ve never encountered one that was so in-your-face about it. Even when I called to cancel, when they tried to keep me as a customer, they weren&#x27;t willing to say &quot;Yeah, we quoted you a price in writing, so we&#x27;ll refund the overcharge.&quot;