The last change they made to their reward system decreased the amount of stars required to receive a free drink from 15 to 12 stars, but the big thing was soy milk and additional syrups were no longer free. This really pissed off non-dairy drinkers and I can understand why since soymilk is an extra $0.60.<p>But now with this new change it seems like they&#x27;re catering to the customers that already shell out the money for the $5.00+ drinks (frappuccinos, lattes, etc) in their larger size forms. It&#x27;s like they&#x27;re just giving the middle finger to the people who only come for regular coffee and teas.<p>On top of that, they&#x27;re making it even more complicated to understand. Like how exactly do they think managing hundreds of stars and calculating stars earned based on the amount of money paid is better in terms of simplicity for the ordinary customer vs. the current (soon to be old) system where 1 purchase = 1 star, 12 stars = free food&#x2F;drink. It&#x27;s overly complicating an already simple system. Surely there had to be another way to fix the issue of people wanting their orders split up into individual orders to get more stars while still giving more value (in stars) to larger orders.