From a PR perspective, sure. They don&#x27;t want to look bad. Their reputation should already be damaged though, to anybody paying attention. Because they clearly made a piece of software with a backdoor. I don&#x27;t put much weight in their letter to customers claiming it&#x27;s so bad though. It&#x27;s full of exaggerations and half truths, which to me implies they are trying to save face for something like creating a poorly secured device.