I&#x27;m surprised he&#x27;s surprised about this. What they claim to be doing is totally reasonable, and
pretty much every IoT device works like this. There&#x27;s simply no good way to get out-of-the-home
communication to work reliably without having the device connect to the cloud. At least they (claim to)
use NAT punching when possible.<p>I guarantee Nest, Canary, Ring, etc. all do the same thing. HomeKit and Weave do to (although they use
Apple&#x2F;Google&#x27;s servers which you probably trust more).