I think the title conclusion is a bit off mark. This goes back to the simple maxim that you should never say &quot;no&quot; without providing an alternative. Don&#x27;t say &quot;i can&#x27;t do this&quot; without saying what you could do instead. Don&#x27;t say &quot;you can&#x27;t do this&quot; without saying what they could do instead.<p>There&#x27;s also an inaccuracy in the replacement for the &quot;timeout&quot; message. It doesn&#x27;t only look like the user isn&#x27;t on the internet. It may also be that their server is down, in which case directing the user to their status page would be a good idea.<p>Making error messages too vague is not the best of ideas.