That&#x27;s a good point.  As a longtime Mandrill customer who sends 750,000 + emails per month through their system, I have no problem with their decision to implement a new strategy.<p>What disappoints me is the way they&#x27;ve chosen to go about this -- specifically the fact that they&#x27;ve left us 3 weeks before these changes take effect.<p>That shows a lack of respect for their customers -- not just the &quot;bad&quot; ones and those looking for a free service, but all of us.<p>In making a change of this magnitude, they needed to allow more time between announcement and implementation and they needed to be much more clear up front about what the updated pricing structure will be (which they still have not done for high volumes).