&#62;Previously I had<p>&#62;Subject: About your pricelist request for Klein SDK<p>&#62;Body: Dear John Doe, I saw that you...<p>&#62;<p>&#62;I changed it to<p>&#62;Subject: Re: Klein SDK pricelist request<p>&#62;Body: Hey John Doe, I saw taht you...<p>-<p>Without the "Re:" the second subject line is still much better than the first.<p>Without the misspelling, the "Hey" gives a very different tone to the "Dear".