While I agree, what bothers me a little is that all this time Apple had already claimed that Macs are so easy to use etc. So I guess they finally admit that it's not really true. At the same time I hope it will be at least more true for the iPad. Until mom asks why her favorite flash game doesn't work.<p>Things I have recently helped relatives with:<p>installing software for their navigation system, so that they could update the maps<p>Getting their internet radio connected<p>scanning, printing<p>installing a webcam and skype<p>In fact my impression is that "non-power" users often try to do even more hardcore stuff with their computers than I do, simply because they don't know which technologies are just hype and which ones are ready for prime time. For example my father tried speech recognition and used on of those horrible fax/scanner/printer units that hijacks your computer.