Max (the article's author), I saw that you're posting in the thread. Reading the account on the first page, the bookstore owner sounds troubled. She won't clean her store, and when someone leaves (what I think is) a review with valid criticism, she responds with vitriol. Considering her prior behavior and the fact that the authorities sided with him, I'm inclined to believe Clare's account of the altercation. I don't always cede to the authorities. But considering that the stereotypes were stacked <i>against</i> Clare - male, younger - I bet the cops who interviewed the two decided that Goodman was unhinged.<p>Others here have the same impression. So, two questions. Why did you decide to lead the story with her? And are your conclusions regarding her behavior similar to ours?