I don't see the anecdote as an example of how Yelp is making business owners feel. I see it as an example of how one sadly troubled woman got into trouble - the mechanism through which that happened seems incidental to me.<p>By the end of the first page, I'm thinking "This woman sounds crazy," not "Yelp can cause trouble." I don't think she's a good example for the problems Yelp can cause.<p>I'll read the rest of the article later. But the problem with leading with such an anecdote is that after thinking "This woman sounds crazy," my next thought was "Does this reporter not see that? If not not, is it worth reading the rest?"