I read the first edition, and it had more than 10 pages worth of useful advice including a fair amount of stuff besides the "document processes" advice (although that was its biggest message).<p>One of the best was "make sure there's a head for every cap."  I.e. there are a lot of necessary roles in every small business (at the highest level, things like marketing and sales, at a low level, say, backups); make sure every important role is identified and assigned to <i>someone</i>.<p>It's still on my "top 5" list of books anyone starting up a company should read.