This counts as something that is so obvious that everyone is going to think "why didn't I make that?"<p>I just sent it to my team and we're going to try it. My only worry is that I have no data about the java install base size.<p>Otherwise, think of all the issues this solves!<p>Customer: I can't get on the site.<p>Me: What are you trying to do?<p>Customer: I want to get the log on!?<p>Me: OK. Did you go the the home page and click signup?<p>Customer: What?<p>Me: OK. Type in www.xyz.com<p>Customer: Oh, yeah, I did that.<p>Me: OK. What are you trying to do?<p>Customer: Etc<p><i></i>continue for 20 more e-mail exchanges<i></i><p>Me: OK. This looks like a new IE6 issue that we havne't run into before. Joy. We'll take a look and try to have it fixed within the next week.<p>This app would solve the above problem.