I think the article's headline is a bit unfair.<p>I read that and thought that they were/are manipulating the network in some way to slow it down, similar to ISP's that traffic shape torrenting clients to minimize the effect on their networks.<p>It could very well be that an increase in demand has meant a higher utilization of available hardware, and response times have slowed down as a result.<p>It could be that they're trying new, higher-density configurations to maximize ROI.<p>It could very well be that they're prioritizing the higher-paying customers, which seems reasonable (to me, anyway).<p>Sure, response times have apparently slowed down, regardless, but the headline could sound less "evil" or intentional, I guess.<p>Still, it'd be interesting to know what's really going on, rather than hear the generic "no over-capacity issues here" mantra from them, or the thundering silence when asked specifically about response times.