Ok, I disagree with most of what you see below.<p>1) I had no problem understanding what the site is for.  It's clearly VOIP for social networking, and the colorscheme and design indicates it's aimed at gamers.  Further reading supports that.<p>2) I'd put this in the category of "attractive, professional looking".  You've met the minimum required "attractiveness quotient", now it's time to focus on your core business value and customer acquisition / support.<p>That said, here are a couple design tweaks I did notice (OSX 10.5.8, FF3.5.7, btw):<p>1) The footer height is standard on all pages except the home page, where it is substantially taller.<p>2) On the home page, the "Unlimited free voice" is very visible, but the "Social networking integration" blends in.  I would suggest making the latter more dramatic, and possibly changing it to "gaming" or something like that if that really is your primary market.<p>3) On the FAQ page, the hover color and the selected color for the question links is the same, which is confusing.<p>And a structure issue:<p>1) Right now, the FAQ page requires actively clicking on a question to make its text appear.  Much better is to have the links jump you down the page; this makes it much more likely that people will read all the FAQs, which gives you better educated customers and fewer customer support issues.<p>Good luck with it!