My bad, cynicism is not easy to convey via text.<p>To be clear, businesses are not supposed to be able to remove <i>any</i> review from the site.  Yelp makes a big deal about claiming that they don't let businesses, even Yelp Sponsors, remove negative reviews.  That being said, I know first-hand that they do remove negative reviews, so... fuck Yelp, I guess.<p>I'm angry too that Yelp pits businesses against customers for profit while claiming to be an unbiased source.  Just the fact that it's even possible for a business to "sponsor" an "unbiased" review site should set off a lot of red flags.<p>Just ran a search on "yelp unbiased" and this popped up:  <a href="http://ask.metafilter.com/142694/Yelp-sucks-I-need-unbiased-reviews-Help" rel="nofollow">http://ask.metafilter.com/142694/Yelp-sucks-I-need-unbiased-...</a>