I think they should give the premium features to those of us who pre-ordered, for free, permanently.<p>It wouldn't cost them anything extra to do so (maybe a few dollars/year in server costs for the entire pre-order userbase).  Sure, they will lose potential subscriber costs for some pre-order customers, but if they can't sell enough WakeMates to make the pre-order crowd an insignificant blip, then they are not going to be able to succeed anyway.  Furthermore, the pre-order crowd is the group you really, really want to be happy.  They are going to be the first to give their impressions to the world, and those tweets/reviews/blog posts are going to be at the top of Google's search results for near-infinity.<p>I feel like a pre-order was a commitment to Wakemate, and they are not honoring their side in expecting us to pay more to fully utilize the product.  They can say that the premium model has features in addition to what was initially planned, but I think that anyone who planned to buy the product expected the free service to improve and add features over time anyway, so it seems that effort is instead being redirected to the premium version.