Give the guys a little slack, you might be jumping to conclusions. And we of all people knew the risks with buying a hardware product from a startup.<p>As far as fitbit being and alternative, it doesn't do wake mates main function: wake you up at the right time.<p>That said if you want your money back I hope they give it to you hassle free. They missed their dead line and there is no reason they shouldn't try their best to satisfy  customers who want their deposit back. Let us know if goes well.