I'm curious if the password problem is really as big as he says or if he's just biased because of his experience at PayPal.  I don't always remember my password, but I've never encountered a site that didn't offer one of the following:<p><pre><code>  1) Password retrieval/reset by email
  2) Password retrieval/reset by secret questions
</code></pre>
Also, don't most browsers these days ask you if you want it to save your password? Then there is password plugins.  I thought most people use the same or an easy password anyway.