Thanks for the comment. And sorry if it seemed late--that's one of the drawbacks of a monthly mag.<p>But it's also advantage since we have time to sift through these claims. I talked to a lot of business owners for this story and I was unable to find a single verifable instance of pay to play. All of these stories end up being hearsay. As I tried to convey in the story, the problems that Yelp creates for business owners are more complicated and more subtle. Like Google, Yelp is based on an algorithm that can make or break businesses and that is ever-changing and hard to understand. That's what is at the heart of most business owners' complaints.