Perhaps, but then after spending two minutes Googling and finding out the network he chose didn't support a feature he wants, he could have just called and gotten an RMA. Lesson learned and only a little time/money wasted.<p>I fail to see how this is the fault of his phone being unlocked, Google, Android or even T-Mobile. No phone in the world would have done what he wanted with the plan he got. It's like saying buying a Google Nexus One unlocked is a terrible experience because there's no free weekend calling.