Why are you apologizing for them feeling that way? It seems to me like everyone is reacting in the same way. Perhaps you should apologize for your own behavior.<p>I don't think the delay is near as bad as the way you guys are handling it. I'm a bit taken aback and I haven't even invested in your product. If it were my company, everyone would be refunded their $5 since they pre-ordered to receive their product on time. I would certainly not offer (what appears as) contrived premium features.