My Mum wanted to copy music onto her multi-gigabyte Sony Walkman mp3 player. I simply showed her every single step to get the job done, and she wrote it all down, and all she has to do now is consult her notes. This is a Windows machine - I was just showing her how to rip a CD without installing iTunes (I think we used Windows Media Player).<p>My point is that anyone can learn a complex system if taught right. Reading the manual is no small luxury, and without the ability to learn a system, you are helpless to the bad guys who want to keep you in the dark.