I&#x27;m truly sorry to hear that.  I actually did 100% of all phone screens with engineers for the first seven years of Scribd.<p>That had good aspects in that I was able to talk to every single person who was interested in working with us, but it also had bad aspects where towards the end there were days when I let my schedule get too crowded and I ended up having to attempt to do phone screens and other things at the same time.<p>While I certainly wasn&#x27;t trying to be rude, I can see how it could come off that way.  After a while, I corrected for it and we trained a set of other people who helped with interviews, and it no longer happened.  But clearly the damage was done, and really there&#x27;s no excuse for coming across as rude to anyone, ever.<p>Sam has a quote about this: &quot;Don’t screw people and don’t burn bridges.  Pick your battles carefully.&quot;<p>Sam is right.  The industry we work in is very small and people have long memories.  It&#x27;s incredibly important to treat every single person you meet with the utmost respect.  I&#x27;m not sure who you are since you posted anonymously, but I&#x27;d love to make amends over a beer if you&#x27;re up for it.