I don&#x27;t think cabbies are rude because they are not paid well. I think they&#x27;re rude because they aren&#x27;t held accountable for their rudeness and before Uber, there was no meaningful competition. If an Uber driver is rude and got a negative review, in the current system, he would probably be let go rather promptly. It could be that Uber will have to lower the minimum acceptable rating in order to keep enough drivers, but with a system of accountability (rating system) rudeness will be discouraged.