How much of that immense expense is due to various factors that can be summed up as &quot;obstinance&quot;, and how much is due to actual, practical, tangible factors?<p>I&#x27;m not being snarky - I&#x27;ve seen many a large business make many a <i>horrible</i> decision, not due to a dispassionate evaluation of the pros and cons of each option, but because the people in charge hate change. And it&#x27;s not that said change would be necessarily painful or demonstrably bad, it&#x27;s an irrational bias.<p>Change hate appears to scale linearly with organizational size, more specifically, number of managerial staff.