I think the discussion on Uber often misses the point. Uber is not disrupting the Taxi business. Look at the endgame: in most unregulated markets Uber simply becomes another hail and route management app for an existing taxi fleet.<p>Uber is therefore primarily disrupting the shit electronics powering the current &quot;yellow cab&quot; style cabs. These include the meter, the dispatcher and radio system, and the advertisement screen. That is the real source of disruption.<p>The ratings etc. are just noise to poach costumers away from taxis. Or more correctly, to force taxis to adopt Uber as logistics provider. Once monopoly is established the consumer-facing niceties become irrelevant. Nothing prevents Uber from lowering their minimum ratings requirements, for example.