I went to work for a company that makes a travel product used by people in almost every country in the world, after trying to use it in southeastern Europe. I told them their page weight was killing the experience, and wanted to join the front end team to fix it.<p>After 6 months of banging my head against a wall, I realized the reason we weren&#x27;t fixing page weight was because our product managers <i>didn&#x27;t care</i> about the experience of users in poorer countries, because they didn&#x27;t have any money to spend anyway. Even though we had lots of users in those countries, and even though we made a big show of how you could use this app to travel anywhere in the world.<p>If there&#x27;s a lesson there, its that as long as cold economic calculations drive product decisions, this stuff isn&#x27;t going to get any better.