This is a good point that both supporters and opponents of this initiative should gather more information about: who actually accesses services using this Facebook program? Is it in fact the previously unconnected?<p>And vice-​versa: when you talk to the unconnected, what is preventing them from getting online? Are data costs the main barrier? Anecdotally (and admittedly my personal conversations aren’t an exhaustive survey) in India even from lower-​income people I hear people talk a lot more about needing money to buy&#x2F;​repair a phone compared to anyone saying they can’t afford a data plan.