I just checked their site, and they act less like a hungry startup, and more like a don&#x27;t-care near-monopoly.<p>Three examples:<p>- You can&#x27;t see prices for many items without logging in. For a site that is geared towards price-conscious consumers, this is such a silly move. Alternatively, they consider login&#x2F;registration as a worthwhile conversion (otherwise they could show you the price when you add something to cart.)<p>- Yet, their registration page doesn&#x27;t let you create an account with Facebook, Google or anything else. If you care about conversions, act like you care!<p>- Their Help is an email address or a phone number. Seriously? No chat? No FAQ? Even Comcast has this figured out. If your LTCV is &gt; $500, there is no reason to skimp on support when you don&#x27;t have traction.