&gt; Second, why do they owe you anything? Either you are a free user, at which point you don&#x27;t really have a whole lot of say in what they do with their own company, or you are paying $12 for a stellar password manager, which I would say is definitely worth it.<p>Because I not only paid US$12,00 to them, but I have also invested time and thought in building habits and procedures based on their service.<p>If they their service becomes unworthy or cumbersome, or if I have any reason to distrust them, I&#x27;ll have to look elsewhere, not only costing me time, but also giving me uncertainty and possibly having to choose a new service. And, if I have chosen Lastpass, is because I believe other services are not worth as much.