My beef with them was when we quit using the &#x27;Pro&#x27; product. We were using a feature that let us do software updates and scripting, which was kind of pointless when we could do those things with Windows server or other solutions.<p>We then went down to the &#x27;Central&#x27; version of LogMeIn, as it still provided remote access capabilities (which was all we wanted) and were able to save a bit of money. Well, two months later they billed us the full renewal price of the old product ($2499) and it took us 6 months of back and forth with them to refund that.