He&#x27;s not commenting on the in-house recruiting staffs at the major corporations, he&#x27;s commenting on the third-party (usually contract) recruitment industry.  They&#x27;re not the same; the lack of knowledge and perverse incentives are much less an issue with direct recruitment.<p>It&#x27;s my experience that the third-party recruiting business is almost as terrible in the US as the author describes in the UK, though sans the oddball Brit dialect.  There also doesn&#x27;t seem to be as much of the third-party contract scam going; if the recruiter is a contracting agency, they&#x27;ll tell you that up front.  But the incoherent and misspelled emails, the rampant spam, the lack of knowledge of the roles they&#x27;re recruiting for, yes that all rings true in the US too.