Well a close relative of mine recently got tricked by a phone scammer who claimed to be from Microsoft. They did the virus alert scam, claiming CRSS.EXE was a virulent virus and needed immediate attention. Hence, they request to connect, using TeamViewer and promptly change his windows account name to a phone number (CALL-XXX-XXX-XXXX) and put a password on it. They immediately disconnect.<p>Fix, 300+ for two years protection or 400 or so for three years. Needless to say fixing a password locked Windows computer is beyond the majority out there. Apparently its pretty common to declare themselves from Dell, Microsoft, or similar.<p>The modern day roofers, driveway sealers, and such.<p>on a side note, who do you report these guys too?