That&#x27;s definitely a danger, and it&#x27;s not an either-or thing, of course, as well.<p>I think the point of that advice is to remind that for an <i>astounding</i> amount of people empathy is not at all a priority! It may be even seen as a weakness, in an unspoken way. Humanity and empathy should be a core value on a company&#x27;s banner precisely because it&#x27;s fairly explicitly discouraged by default in personal and work culture at large.