I guess it&#x27;s just how I look at things. When I&#x27;m debating an issue with someone or at a conference or whatever, when someone says something totally incongruous, it always surprises me and I always feel like I&#x27;ve missed something. I try and understand what would make a person feel so strongly about it that he felt like it needed to be said.<p>Some comments cause more friction than others, definitely, but are they of lesser merit for that reason alone? If something is true but not critical to know, and not &#x27;kind&#x27;, that doesn&#x27;t mean that it just doesn&#x27;t matter, right? Ugly truths are out there, and they can be of great use if confronted maturely, understood, and conquered.<p>Right?