It&#x27;s software that automates a lot of costly auditing and troubleshooting in complex systems, so the core value proposition is hours that humans don&#x27;t spend (and reduced downtime). If it can reduce the workload of senior&#x2F;lead engineers by 5-10%, what&#x27;s that worth? This sort of thing is really hard to quantify, although I&#x27;m sure we&#x27;ll get more data as it grows.<p>Does per-seat licensing work best, or something modeling the amount of data being processed? Fixed or floating seats? We&#x27;re definitely looking at higher pricing, from hundreds to a few thousand per seat annually (not unusual in the market). I&#x27;m not worried about whether the product will be loved - we&#x27;re engineers ourselves, totally focused on the suckiest parts of working on enterprise systems. If our product isn&#x27;t a pleasure to use, I&#x27;ll take it as a personal failure. But then we have to sell it. And I&#x27;m an engineer solving my own pain points, not a sales guy. That part is new to me!