To an extent it depends on the local council, I straddle the border between Hull City Council (Hilariously bad) and East Riding of Yorkshire (pretty good).<p>I report potholes to both councils because I cycle a lot in and around Hull.<p>Quick example of how bad Hull City Council are, when I signed up online for dealing with council tax, it took them 7 weeks to <i>post</i> me my password..