Google&#x27;s support is a little worse, owing primarily to the fact that there is none, but Google&#x27;s software has fewer headaches. And after about 8 months on Office 365 I can tell you that the most common useful help I get from MS support is along the lines of &quot;you&#x27;re right, you can&#x27;t do that in Office 365, you can stop futilely searching now.&quot;<p>Here is a fun thing with Office365. Let&#x27;s say you want not just to edit a document concurrently, but to see everybody&#x27;s changes. It doesn&#x27;t work right in Word online:<p><a href="https:&#x2F;&#x2F;support.office.com&#x2F;en-us&#x2F;article&#x2F;Can-I-use-Track-Changes-in-Word-Online-9016b7f8-b864-458f-ba45-183049f90bd8" rel="nofollow">https:&#x2F;&#x2F;support.office.com&#x2F;en-us&#x2F;article&#x2F;Can-I-use-Track-Cha...</a><p>I was pretty shocked to learn this. Although it seems calculated to cause you to buy a premium license, so I suppose I shouldn&#x27;t be.