Results aren&#x27;t malicious. Malice is about intent.<p>The reason you should care about the distinction is because many people think bad things only happen when people purposely act badly. But a lot of bad is done by people acting with good intentions or neutral intentions. This ironically leads people to falsely trusting systems to do the right thing.<p>A bunch of well meaning FBI examiners can end up jailing innocent people if they are all using the same text book that got some facts wrong.<p>Plus like I said, it&#x27;s not even clear that innocent people were sent to jail because of this. At least it&#x27;s not clear from the article, I haven&#x27;t looked for the report that is mentioned.