Having worked for a number of SaaS companies, I&#x27;m always surprised by the number of non-developers who use APIs.<p>These are founders, managers, marketers, and customer support people who need to solve a problem. It might be as something as simple as &quot;update this spreadsheet when a new order comes in.&quot;<p>Smart API developers write their API docs for both technical and non-technical audiences. They&#x27;ll also point non-technical audiences to abstractions (like Zapier) that make using APIs easier.