I dont get the plot. He got text messages to his flatmate, but the one asking his flatmate to call the council never made it. So his flatmate is dumb enough to need explicit instructions to call for help when a friend says they are trapped? Or were the first few texts he sent  &quot;hey whats up?&quot; and &quot;doing anything later?&quot;? Why have your flatmate call &quot;the council&quot; when the obvious ask, and the one requested via email, was to call the fire brigade?