That&#x27;s already more known unknowns than most software vendors have. 95% really boils down to &quot;x licenses of package y, options z and w, additional support at n dollars&#x2F;hour&quot;, which you can put on your website just fine. The &quot;sales teams&quot; are often glorified speech-to-text lackeys that just feed your numbers to an excel sheet, read back the result and then make you believe you&#x27;re getting special treatment.<p>It&#x27;s different for software that actually needs integration of some sort (SAP, most of the IBM portfolio, …) but SaaS startups doing this shit are just deluding themselves.