Not only does it feel dirty, sometimes it <i>is</i> dirty.  I&#x27;ve posted my experience on HN before (<a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=10334291" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=10334291</a>), but here it is again:<p>I had a terrible experience with a NYT digital-only subscription, and I&#x27;ll likely never subscribe again.<p>I had a subscription for a while that I hadn&#x27;t been using. I only used their site when linked to it from another (like HN). I tried to cancel online, but there&#x27;s no way to—you need to cancel over the phone. So, I did, sitting on hold for close to a half hour. Bad experience, but I wish it had ended there.<p>Fast-forward two months, and I started getting emails that my subscription was past-due. Then I come to realize that they had continued to bill me every 2 weeks, but the payments had just started failing because my card expired.<p>I emailed CS, mentioning that I had cancelled my subscription and I was being billed by mistake, and to make sure my account got cancelled this time. They &quot;couldn&#x27;t do anything about it&quot; because my account was in their &quot;grace period&quot;, and that I would continue to get the past due emails until the grace period ended.<p>I ended up filing chargebacks for each charge after I had originally cancelled. To my knowledge, they never replied to or contested the chargebacks (does the customer usually get this info, if they do? it&#x27;s the first and only chargeback I&#x27;d ever filed).