On the basis of customer satisfaction only, Amazon is far ahead of Flipkart at least in India.<p>If you search Quora for a Flipkart vs. Amazon, you will be amazed by the reviews (most favour Amazon).<p>This is just one: <a href="https:&#x2F;&#x2F;www.quora.com&#x2F;Is-Flipkart-better-than-Amazon-in-India" rel="nofollow">https:&#x2F;&#x2F;www.quora.com&#x2F;Is-Flipkart-better-than-Amazon-in-Indi...</a><p>There are many more such questions on Quora. I&#x27;ve read a lot of reviews and this was the result: Amazon is more responsive to complaints, returns, usually cheaper and satisfying the customer. Flipkart is doing way worse than Amazon in these departments. There are even a few answers about how Flipkart delivered the wrong product.