This is the problem with lots of companies making their own bots--it doesn&#x27;t actually make people&#x27;s lives easier, it just shifts the problem. We don&#x27;t need a bot for each business and service we use, we need well architected, well maintained, well documented APIs for each. If you have a good API and good brand awareness, you don&#x27;t need to follow the fads; the community will do that for you.