We&#x27;re automating what we can - i.e. accounts and stuff.<p>But a lot of the tasks are training related i.e. &quot;You have to learn about this or that.&quot;<p>You can see the work we&#x27;ve put into onboarding here: <a href="https:&#x2F;&#x2F;18f.gsa.gov&#x2F;2015&#x2F;12&#x2F;01&#x2F;how-we-dramatically-improved-18fs-onboarding-process-in-3-months&#x2F;" rel="nofollow">https:&#x2F;&#x2F;18f.gsa.gov&#x2F;2015&#x2F;12&#x2F;01&#x2F;how-we-dramatically-improved-...</a><p>The biggest efficiency, I think, is creating a Slackbot that trickles out a lot of this information to new hires: <a href="https:&#x2F;&#x2F;18f.gsa.gov&#x2F;2015&#x2F;12&#x2F;15&#x2F;how-bot-named-dolores-landingham-transformed-18fs-onboarding&#x2F;" rel="nofollow">https:&#x2F;&#x2F;18f.gsa.gov&#x2F;2015&#x2F;12&#x2F;15&#x2F;how-bot-named-dolores-landing...</a><p>We&#x27;ve also rolled out a handbook and classes — the checklist is basically to make sure people have seen what they need to and so they&#x27;re not overwhelmed the first day. (Something like learning how to travel is something you need to learn, but maybe not until week two...)