&gt; I&#x27;m not sure what kind of toxic communities and work environments you are apart of, but if a newbie to the community can&#x27;t ask questions, that&#x27;s not a community that will survive or flourish in the long run.<p>Our definitions of toxic obviously differ a bit. I wouldn&#x27;t flame anyone but (in a non paid setting of course, paying customers have the right to be wrong) I would tell them (politely) that we were there to help them when stuck, not to pull them up to speed.<p>Before reading this I wouldn&#x27;t have believed anybody would seriously suggest that.<p>As others have pointed out going straight to the chat without even trying to read up on the docs first comes off as extremely entitled and lazy.<p>I&#x27;m maybe to hesitant, I wont bother anyone before I&#x27;ve read the relevant docs twice, possibly also looked quickly into the source.