I have been in that situation before. I send them an email stating I wanted to cancel and I got the run of the mill &quot;call this number&quot;. The reply proved that they&#x27;re reading it so I send a reply back that I was unable to call, that they must forward the mail, and they&#x27;re welcome to call me if they think it isn&#x27;t me that is canceling. Then I refused any future CC payments and that was the end of it.