&gt;  If you think that software&#x2F;service X sucks, why not see this as an opportunity to do something about it?<p>I try very much. I try to report any issues I find like this (I spoke to 5 different people at NPower trying to explain their issue, and nobody cared or understood).<p>I have a job&#x2F;family&#x2F;life. There&#x27;s only so much time I&#x27;m prepared to put into trying to make silly things like these better, and I&#x27;m certainly doing far more than most! :)