I hope you at least leave notes about what you do. Few things are more infuriating than seeing a complex task assigned to someone, and the next entry is &quot;Solved.&quot; and the ticket closed. Great that the problem was solved, but the corporate organization tool exists to make solution information more available to others with the same problem.<p>In a way, ticket systems are another type of documentation, along with man pages and KB articles and persistent chat (like Slack).