&gt;It generally feels like they&#x27;d rather use Facebook or WhatsApp<p>My family and friends are 100% SMS, which sucks if you like me have a distaste for phones (not just smartphones, just phones in general). Emails is much more in line with my way of communicating.<p>Of cause at work it&#x27;s often illustrated that other people aren&#x27;t to skilled in writing emails. More often than not I resort to guessing the message hidden within the broken sentences, poor spelling and screenshots of things I know nothing about.