<i>&gt;This approach encourages tipping which is exactly what the OP isn&#x27;t in favour of.</i><p>Yes, I understand that OP and you don&#x27;t favor tipping but we&#x27;re already past that point.  (The lawsuit was already settled and Uber lost the battle about tipping.)<p>In other words, we can have 2 types of discussions about this:<p>#1) a hypothetical clean slate where Uber didn&#x27;t exist and a lawsuit was not settled.  Therefore, we can discuss social idealization of not tipping, etc.<p>or<p>#2) the settled lawsuit is a reality and tipping (in some form -- but still possibly optional) is a <i>fait accompli</i>.  In light of that, we discuss business responses in terms of practicality, customer filters,  UX&#x2F;UI complexity, etc.<p>My post was talking about #2.<p>If the OP&#x27;s scope of <i>&quot;shouldn&#x27;t ever be encouraged&quot;</i> includes a total revamp of Uber to remove <i>all</i> text throughout the website and internal documents referring to &quot;tipping&quot;, I suppose that may be possible but I don&#x27;t know how realistic it is.  To me, it&#x27;s just relabeling money that was classified as &quot;tips&quot; as &quot;service fee&quot; or even not label it at all.  Money is fungible so there are many ways to game it.<p>Lastly, I couldn&#x27;t tell if your assertion of <i>&quot;this approach encourages tipping&quot;</i> meant that it would lead to isolated decisions of tipping or universal tipping.  If you meant isolated tipping -- then yes, that would be obvious.  However, if &quot;encourage tipping&quot; meant the <i>entire</i> economic ecosystem of Uber drivers converges towards tipping, that&#x27;s not so obvious to me.  Since Lyft has a tipping option, has social pressure caused 99% to 100% of Lyft passengers to always add a tip?  (I&#x27;m not privy to Lyft&#x27;s statistics so I don&#x27;t know the answer to that.)