Any source or reasoning for 10x? I&#x27;ve got some software that saves a certain type of business about 40-70% on tech support measured in time to resolution (and time spent). Plus it provides a large bonus in &quot;can actually solve an issue invested of telling customer to keep trying to repro&quot;.<p>If a tech costs $5000 a month and a company can save on one tech, only price it at $500&#x2F;month?