It&#x27;s not just how it&#x27;s supposed to work (I&#x27;m agreeing with you), it&#x27;s how it often works.<p>Most of us on here work in software - how many times have we seen tech companies get their products and services deep inside an organization and milk it for years once they have leverage. Once it gets too bad, alternatives begin to come in to the marketplace. These are usually cheaper&#x2F;better.<p>But still the practice happens over and over again. This means that those years of milking it is worth it.