If they signed a contract you might have a point.<p>And you didn&#x27;t special order anything. Your argument here is all kinds of moving goal posts.<p>Bottom line: Unless you have an actual contract, don&#x27;t expect to win. And even then, be prepared to demonstrate that your product worked as advertised and explain why, despite communicating by email with the customer as routine, that was not sufficient for cancellation. Pretty sure you haven&#x27;t addressed this at all except to say &quot;because I thought I could sell the things I bought!&quot;. Sorry, but no, you don&#x27;t get to change the rules just because yours is an Internet service. Especially not for a month to month pre-pay authorization. That&#x27;s just ridiculous. I haven&#x27;t even seen pre-paid cellular networks try to pull that scam.<p><a href="https:&#x2F;&#x2F;consumerist.com&#x2F;2008&#x2F;01&#x2F;21&#x2F;suing-big-companies-in-small-claims-court-is-fun-and-easy&#x2F;" rel="nofollow">https:&#x2F;&#x2F;consumerist.com&#x2F;2008&#x2F;01&#x2F;21&#x2F;suing-big-companies-in-sm...</a>