When you call Rackspace, you will probably get an entry-level person. That makes sense, since answering calls all day is an entry-level task. If necessary, the call will be escalated as high as it needs to go, to meet the need.<p>When you call AWS, Digital Ocean, or Linode... just kidding, you can&#x27;t call them, at least not without paying at least as much as Rackspace.