How to reduce maintenance costs
It has come to the point where 4 out of 5 developers are full time dealing with maintenance or support issues.

This is mainly due to the total lack of accountability (read:reviews etc) during the development process and having dozens of small in-house legacy applications everywhere which everyone is scared to replace.

Management is hitting dept hard about little progress and projects are way behind so things like 'reviews' and 'testing' are seen as a waste of time.

**How would you even begin to reduce this huge overhead?**
How to reduce maintenance costs
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It has come to the point where 4 out of 5 developers are full time dealing with maintenance or support issues.

This is mainly due to the total lack of accountability (read:reviews etc) during the development process and having dozens of small in-house legacy applications everywhere which everyone is scared to replace.

Management is hitting dept hard about little progress and projects are way behind so things like 'reviews' and 'testing' are seen as a waste of time.

**How would you even begin to reduce this huge overhead?**