Twilio voice transcribing replacement
I'm looking to use [Twilio][1] to 

1. Receive a call
2. Transcribe the voice
3. Text the user back with the transcribed recording

I've got this nicely setup but the transcribing on Twilio is of a bizarrely low quality. It could be that it can't understand my Yorkshire accent (it's a Califorian company after all) but there are [complaints from others][2] with presumably clearer speaking voices that it is truly awful.

I have an idea that I could swap out their own transcription service and use a third party. I reckon I can grab the mp3 file that is generates. So what i need is 

1. A third party transcription service callable via a webservice or similar
2. The service generates a callback when done
3. The service consumes mp3 files
4. The service actually transcribes reasonably. It doesn't need to be perfect as the text will go back to the user for correction but it does need to be fairly good.

Does anyone have experience of such a thing? I'm not committed to Twilio - I'm still at proof of concept so a complete alternative would be of interest as well.

Does that seem like a reasonable thing. Have I gone mad event trying it? Thanks for all response.

Just for completeness - I'm using an MVC 3 architecture with a Razor engine but I don't think that's hugely relevant.

Many Thanks


  [1]: http://www.twilio.com/
  [2]: http://forum.twilio.com/twilio/topics/why_is_transcription_so_inaccurate_even_if_i_have_the_caller_spell_the_word_s?from_gsfn=true
Twilio voice transcribing replacement
===

I'm looking to use [Twilio][1] to 

1. Receive a call
2. Transcribe the voice
3. Text the user back with the transcribed recording

I've got this nicely setup but the transcribing on Twilio is of a bizarrely low quality. It could be that it can't understand my Yorkshire accent (it's a Califorian company after all) but there are [complaints from others][2] with presumably clearer speaking voices that it is truly awful.

I have an idea that I could swap out their own transcription service and use a third party. I reckon I can grab the mp3 file that is generates. So what i need is 

1. A third party transcription service callable via a webservice or similar
2. The service generates a callback when done
3. The service consumes mp3 files
4. The service actually transcribes reasonably. It doesn't need to be perfect as the text will go back to the user for correction but it does need to be fairly good.

Does anyone have experience of such a thing? I'm not committed to Twilio - I'm still at proof of concept so a complete alternative would be of interest as well.

Does that seem like a reasonable thing. Have I gone mad event trying it? Thanks for all response.

Just for completeness - I'm using an MVC 3 architecture with a Razor engine but I don't think that's hugely relevant.

Many Thanks


  [1]: http://www.twilio.com/
  [2]: http://forum.twilio.com/twilio/topics/why_is_transcription_so_inaccurate_even_if_i_have_the_caller_spell_the_word_s?from_gsfn=true