Issue requesting FB username for page
I have a page for my band on FB with the requisite over 25 fans to request a username. I've checked the username by going to Facebook.com/username and it's not being used, but when I request it, Facebook says it's unavailable.

I sincerecly doubt it's being used, as it's the name of the band followed by .ie to reflect our Irish domain name - I've used this naming convention incorporating the domain before on a few different pages and never had an issue. I've also put in something ridiculous like bigfloppydonkey.ie and it doesn't have a problem giving me that, so I know it's not the .ie suffix that's preventing me from securing the domain.

The only thing I can think of, is that the name of my band is also the name of a movie which is currently in the Cinema, and perhaps FB is preventing names similar to current movies from being chosen?

I've tried contacting FB, but it's a disaster, you're led to endless help discussions with little or no options to actually contact FB themselves. I've tweeted them with no reply.

Would anyone have a little more knowledge than me on this, or would anyone have a contact phone number/email address for someone in FB? 
Issue requesting FB username for page
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I have a page for my band on FB with the requisite over 25 fans to request a username. I've checked the username by going to Facebook.com/username and it's not being used, but when I request it, Facebook says it's unavailable.

I sincerecly doubt it's being used, as it's the name of the band followed by .ie to reflect our Irish domain name - I've used this naming convention incorporating the domain before on a few different pages and never had an issue. I've also put in something ridiculous like bigfloppydonkey.ie and it doesn't have a problem giving me that, so I know it's not the .ie suffix that's preventing me from securing the domain.

The only thing I can think of, is that the name of my band is also the name of a movie which is currently in the Cinema, and perhaps FB is preventing names similar to current movies from being chosen?

I've tried contacting FB, but it's a disaster, you're led to endless help discussions with little or no options to actually contact FB themselves. I've tweeted them with no reply.

Would anyone have a little more knowledge than me on this, or would anyone have a contact phone number/email address for someone in FB? 