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|---|---|---|---|---|---|---|---|---|
3c900ad1-1563-488f-b072-7ef11dec1168 | pending | 2025-01-11T11:19:29.000619 | 2025-01-11T11:19:29.000619 | d3096314-dd6e-46d6-9261-50148ad76170 | I attempted a transfer, but it failed. | null | null | null |
03c37771-7631-4cae-92b9-7c32d9b098aa | pending | 2025-01-11T11:19:29.000623 | 2025-01-11T11:19:29.000623 | d5cd7b6e-a406-4169-bf25-2a60fae4bf4f | Why won't my top up go through? | null | null | null |
7344bcfa-b1a1-4c09-9adb-de9fb9a7dbeb | pending | 2025-01-11T11:19:29.000628 | 2025-01-11T11:19:29.000628 | ccfbcebd-d009-4118-b729-b7b880d1b033 | I didn't get my card back from the ATM. | null | null | null |
125ad38f-80cc-4ca0-94f3-091762427253 | pending | 2025-01-11T11:19:29.000633 | 2025-01-11T11:19:29.000633 | ccafb166-ac74-4268-9cec-63c6d88ff194 | My new card is here, what's the process for activating it? | null | null | null |
8cfd42e1-2162-4382-863f-d93931d6db7d | pending | 2025-01-11T11:19:29.000637 | 2025-01-11T11:19:29.000637 | 90cd69c9-bef7-4d3d-8b4d-1710ab312674 | I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending. | null | null | null |
71617646-ac41-4cc0-866d-50fd2d6a934f | pending | 2025-01-11T11:19:29.000642 | 2025-01-11T11:19:29.000642 | 6d5894ae-a6e0-4ef9-8cf3-b9dc907368b5 | How can I top up with my apple watch? | null | null | null |
8c522d1a-581c-44ff-8f75-ed17326d79a0 | pending | 2025-01-11T11:19:29.000647 | 2025-01-11T11:19:29.000647 | 8321f917-5169-48b9-8ec6-823d8d74e84f | My salary comes in GBP can I change my options somewhere? | null | null | null |
33a1b96e-369a-4b09-8f70-c204cfa32424 | pending | 2025-01-11T11:19:29.000652 | 2025-01-11T11:19:29.000652 | 938a7e4b-9199-4fe8-8a13-83f22a47cd34 | I only received $20, but I requested $100. | null | null | null |
6b9392b3-a7cd-4b42-b3e1-a2f79c7b8dd0 | pending | 2025-01-11T11:19:29.000656 | 2025-01-11T11:19:29.000656 | b479d332-486b-460e-9f62-198b6a280a83 | Give me my card, I need it now! | null | null | null |
5f536c7b-971e-4276-845e-3325443a2b9d | pending | 2025-01-11T11:19:29.000661 | 2025-01-11T11:19:29.000661 | 158b32f4-e1a3-4eee-95f4-00bb50a3cc8c | My rate of exchange was wrong. | null | null | null |
614350ef-ba6b-43a6-a9ab-8a6345fbd8ce | pending | 2025-01-11T11:19:29.000665 | 2025-01-11T11:19:29.000665 | e5e5d014-e181-46a9-8363-f855e644cece | what is the fee for topping up by card? | null | null | null |
9a73c2c9-cc46-4244-884a-485bfaa30bf6 | pending | 2025-01-11T11:19:29.000670 | 2025-01-11T11:19:29.000670 | 22aee9d8-eb21-49eb-9e52-d4d7770d7431 | what is this extra charge for a withdrawal? | null | null | null |
93ee5c2c-e6b7-4520-aa49-eb7711c8d005 | pending | 2025-01-11T11:19:29.000674 | 2025-01-11T11:19:29.000674 | 1408ae1f-a2db-4d1d-a5db-b374c28ea9bb | How do I know where my funds come from? | null | null | null |
567ea435-fce2-4432-b703-e5b51e841c0b | pending | 2025-01-11T11:19:29.000679 | 2025-01-11T11:19:29.000679 | 388de025-3d1a-484a-be99-a8a02ef0c8f4 | Why and I being charged this fee? | null | null | null |
44afafd5-9f99-4eda-9872-6b06425898ae | pending | 2025-01-11T11:19:29.000684 | 2025-01-11T11:19:29.000684 | 9e201e02-fcc2-4ae2-9536-66c41c856ef1 | My card payment has been cancelled | null | null | null |
30f082c8-0abf-4a1b-a62e-efb3897bd1ae | pending | 2025-01-11T11:19:29.000689 | 2025-01-11T11:19:29.000689 | 22e4dcc4-bf06-4e1d-85a3-555ce0e87b2f | Why can't my beneficiary access my account? | null | null | null |
21a6b472-83a4-4052-8d22-1c14f227c1f1 | pending | 2025-01-11T11:19:29.000693 | 2025-01-11T11:19:29.000693 | 6a959685-1096-4879-8246-ca716a24eb56 | how long should i expect to wait when i add money | null | null | null |
70673d4d-e18b-4cb4-ac39-3a3eb06ba611 | pending | 2025-01-11T11:19:29.000698 | 2025-01-11T11:19:29.000698 | 892f6c87-1712-4de2-a94c-35ff53742dbe | Do I need to convert my currency from GBP before transferring? | null | null | null |
0ea9c0bb-7349-49b1-8bdf-91a2f34116c1 | pending | 2025-01-11T11:19:29.000702 | 2025-01-11T11:19:29.000702 | 3e6e211c-70fb-4c64-b30b-91a0b97e6382 | Please tell me, do you use Visa or Mastercard? | null | null | null |
0021c704-5fb8-4df3-83be-83b73edbf011 | pending | 2025-01-11T11:19:29.000707 | 2025-01-11T11:19:29.000707 | d1e53470-c834-4ea4-8183-0322d72c957b | What are the fiat currencies used? | null | null | null |
c63efd3e-c6bb-495b-9c24-6e3bc1a9edc3 | pending | 2025-01-11T11:19:29.000712 | 2025-01-11T11:19:29.000712 | af87c5fd-2c97-4d0b-809c-48ab0ed68e65 | What steps do I have to take to change my PIN? | null | null | null |
83b0eca4-da1a-4532-8aa8-e6252d678af4 | pending | 2025-01-11T11:19:29.000716 | 2025-01-11T11:19:29.000716 | 575376ff-3c4d-40b2-894f-68a98658e341 | I must quickly transfer something from China, and I need to know how long it will take. | null | null | null |
609a7dbc-48f6-4bfb-97fd-761efca2f218 | pending | 2025-01-11T11:19:29.000721 | 2025-01-11T11:19:29.000721 | 9f644fc7-ef56-4559-9212-de72699aab3b | Top-up is not working | null | null | null |
b35ddacc-dc8c-4c56-af91-5d87d4a63f0e | pending | 2025-01-11T11:19:29.000726 | 2025-01-11T11:19:29.000726 | 351ec3e3-6375-4f63-8561-9f05be9c721a | I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up? | null | null | null |
db339154-fd65-4a3f-84c6-a3c4fa796399 | pending | 2025-01-11T11:19:29.000730 | 2025-01-11T11:19:29.000730 | de25144d-04ab-4780-9a0c-51e411563571 | Why can't my transfer complete? | null | null | null |
f06c8ee6-d037-4f42-a3bb-01a78cee570b | pending | 2025-01-11T11:19:29.000735 | 2025-01-11T11:19:29.000735 | c283aae3-3776-4094-aebc-46a4e2ce7e5e | Why hasn't the app verified my identity? | null | null | null |
942d633f-11fc-439e-aa16-1b32d0d466c1 | pending | 2025-01-11T11:19:29.000742 | 2025-01-11T11:19:29.000742 | e283348e-cf2c-4b7b-aa43-680f81860f21 | Help me cancel a transaction. | null | null | null |
d4984395-d6d0-4916-8a8e-08c16ec14f51 | pending | 2025-01-11T11:19:29.000749 | 2025-01-11T11:19:29.000749 | e1c4c4fc-ef33-4553-b96f-7ce63ffef785 | I have a question about fee for cash withdraw. | null | null | null |
e0f153c2-9509-46ea-8bf6-ec5afa9d1051 | pending | 2025-01-11T11:19:29.000756 | 2025-01-11T11:19:29.000756 | 56484991-8c37-455d-9c88-27d63ebee07d | Why did my payment get declined? | null | null | null |
fa345982-3153-43b5-bc95-4673347d15b5 | pending | 2025-01-11T11:19:29.000762 | 2025-01-11T11:19:29.000762 | 4810fb34-3c69-49af-b5ec-d7fb8aaa9f8f | What's the exchange fee? | null | null | null |
8d53e531-18b3-44b3-badd-5492275f4eb8 | pending | 2025-01-11T11:19:29.000769 | 2025-01-11T11:19:29.000769 | 330c77ed-4835-4f65-a00c-4773d70181f5 | I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem? | null | null | null |
66ed3438-4c25-496b-b3ee-a33b6620e50f | pending | 2025-01-11T11:19:29.000775 | 2025-01-11T11:19:29.000775 | 70cc69db-63b0-4b21-a86c-b9f54cfa0fac | I topped up but the app denied it | null | null | null |
ad436ae4-85bc-4aa2-8e24-14043a760be9 | pending | 2025-01-11T11:19:29.000782 | 2025-01-11T11:19:29.000782 | 0e43030f-320c-4252-8af7-b71b2387448e | Please let me know how to place an order for a virtual card | null | null | null |
3a6f179d-8f72-4a9d-8ad7-9f1e5637a48a | pending | 2025-01-11T11:19:29.000789 | 2025-01-11T11:19:29.000789 | 6cb22e2b-07fc-4dcc-b844-bc97aea09769 | I can't get the top-up to work! What's going on here. | null | null | null |
15d3d5d7-9d95-44a7-a07b-8380961bfbcb | pending | 2025-01-11T11:19:29.000795 | 2025-01-11T11:19:29.000795 | 96628bd8-364d-475e-8246-94ed58c2fd30 | Will the duplicated payment be refunded? | null | null | null |
984541ad-1ff6-475d-9919-18a18b0414c6 | pending | 2025-01-11T11:19:29.000802 | 2025-01-11T11:19:29.000802 | 189a8e6e-a3b7-4aaf-85da-56f519710291 | What should I do if the atm eats my card? | null | null | null |
e8a12acd-5552-4ffb-8b2d-e46c9fffb982 | pending | 2025-01-11T11:19:29.000809 | 2025-01-11T11:19:29.000809 | cbff81b5-16be-4cb2-8985-26d4271b6c4f | Please tell me how I can get a virtual card. | null | null | null |
cabb4f5a-92af-4cb2-a452-df72ee038f9b | pending | 2025-01-11T11:19:29.000816 | 2025-01-11T11:19:29.000816 | 31b3255a-d07d-4207-a2cc-bd07adad0014 | How do I transfer funds if I am paid in GBP? | null | null | null |
c1f90cc6-8376-4c4c-b996-8c9167939fa5 | pending | 2025-01-11T11:19:29.000823 | 2025-01-11T11:19:29.000823 | caece135-16ed-495b-b39e-29abf40e51c3 | I had to pay money for paying with my card. | null | null | null |
2190b5ea-cf81-4bbe-a149-053e9f61955d | pending | 2025-01-11T11:19:29.000830 | 2025-01-11T11:19:29.000830 | 4f29fc35-509b-4ebe-9462-beb1d26002ed | No Visa please. I want to continue with Mastercard. | null | null | null |
d5774ce2-77c4-46e6-a29d-90aebda19ceb | pending | 2025-01-11T11:19:29.000837 | 2025-01-11T11:19:29.000837 | ba534b60-9e05-4db6-9a0d-7d34321ceeb5 | What is the time period for money to be transferred? | null | null | null |
3805632f-40d4-4810-a354-61631f3a10ff | pending | 2025-01-11T11:19:29.000844 | 2025-01-11T11:19:29.000844 | 97376982-4780-424f-bb98-4516a1fc5e15 | The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account? | null | null | null |
a7b3191c-94a7-4a63-8107-5488fcbb4b10 | pending | 2025-01-11T11:19:29.000851 | 2025-01-11T11:19:29.000851 | ac7be69e-fadb-4b87-a171-b2b99e1981f3 | I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible. | null | null | null |
4a8d1d8b-f998-4b52-a90c-ba1dcc7fdf51 | pending | 2025-01-11T11:19:29.000858 | 2025-01-11T11:19:29.000858 | f3e6c8ad-2147-49d1-a33a-81dc58ece690 | How do I get a spare card? | null | null | null |
c0376e32-1bbb-4eb5-abea-3c9f9bb83f56 | pending | 2025-01-11T11:19:29.000865 | 2025-01-11T11:19:29.000865 | eecb98b1-ed6f-4780-9115-43e8722e83e9 | Do you guys have any age restrictions? | null | null | null |
c5bba596-dd81-4a6f-9cb7-57494e1c876a | pending | 2025-01-11T11:19:29.000872 | 2025-01-11T11:19:29.000872 | 76e55f17-42f3-4f51-bde8-97ceae379c4e | Will you guys charge me for topping up by transfer? | null | null | null |
79dccc10-cb32-48a0-ad1c-92eca438bc5f | pending | 2025-01-11T11:19:29.000879 | 2025-01-11T11:19:29.000879 | 184b6806-6b35-4c33-965b-47d668b29ce8 | I've made a transfer, how long until the money reaches my account? | null | null | null |
34c106a8-37c4-4f4f-b4f5-30594256112f | pending | 2025-01-11T11:19:29.000887 | 2025-01-11T11:19:29.000887 | c5f8a58d-67f0-41a5-940a-67aebaefd1f6 | I'd like to have extra cards. Will I have to pay for that? | null | null | null |
84e90da9-6454-40cf-aefd-47d866599785 | pending | 2025-01-11T11:19:29.000895 | 2025-01-11T11:19:29.000895 | 656a90ea-10e7-4d71-a432-60b1da49665e | I'm going to travel, can I have it add money automatically in certain intervals? | null | null | null |
a075b8b7-a371-457f-86df-e4f60e7072f0 | pending | 2025-01-11T11:19:29.000900 | 2025-01-11T11:19:29.000900 | 8cd072fd-f321-476c-ac4a-8b39204e23bb | Is there any reason why my card didn't work when I tried to top up? | null | null | null |
4227587f-1ecd-4be2-a97b-74d21a1ffd7a | completed | 2025-01-11T11:19:29.000905 | 2025-01-11T11:48:04.977110 | 14dcdfcc-7fbe-4f35-8bd8-87c03632b651 | Help me verify my identify? | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
29fd9dd5-bd03-4663-b876-d29d22c2b0b4 | pending | 2025-01-11T11:19:29.000909 | 2025-01-11T11:19:29.000909 | 35f36046-86c3-4f77-9605-9e9746360a6d | What is the max amount of top-ups? | null | null | null |
e18c157a-be3e-4959-8fa4-c9d5a98927a9 | pending | 2025-01-11T11:19:29.000914 | 2025-01-11T11:19:29.000914 | b37ae215-1ff0-4e03-bcf6-6a31c3bd47b7 | Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out. | null | null | null |
3fc7907a-b905-4808-84c3-44c92d3128c7 | pending | 2025-01-11T11:19:29.000919 | 2025-01-11T11:19:29.000919 | b8a4949a-3614-4958-a804-986b3c2cf271 | When will my top-up be completed? | null | null | null |
70bf7aec-1890-4ac6-95f5-14a4080f3576 | pending | 2025-01-11T11:19:29.000923 | 2025-01-11T11:19:29.000923 | 1b74e8a1-5560-475e-9d80-778e18eda30a | How long do you have to wait to see your virtual card your ordered? | null | null | null |
c81d1e95-7c50-4bd8-a930-eaf0d18326fd | pending | 2025-01-11T11:19:29.000928 | 2025-01-11T11:19:29.000928 | 7c047310-c9ec-4ea8-b317-f7bbed0eb525 | I received my new card. Where is it in the app? | null | null | null |
cbedfb89-cbe7-4ed9-88c2-4f56455003d3 | pending | 2025-01-11T11:19:31.385253 | 2025-01-11T11:19:31.385253 | eafafb7d-931d-44b3-9286-7580f8c29801 | My cash withdrawal says pending, why? | null | null | null |
247582d2-d780-4c7a-a178-2cf54cbf8169 | pending | 2025-01-11T11:19:31.385272 | 2025-01-11T11:19:31.385272 | 7489c421-423f-4922-9b20-43c290461f6a | I want to take some funds from my other bank account and add them to this one. | null | null | null |
c441bd9e-ec41-4dc0-92d0-55fb343a58b1 | pending | 2025-01-11T11:19:31.385282 | 2025-01-11T11:19:31.385282 | 5e841015-2fa3-4d02-83a5-3ddfd9a48e60 | Is there a problem that makes my payments show pending? | null | null | null |
c38f5d63-7866-45d3-a839-d011ac8ac149 | pending | 2025-01-11T11:19:31.385291 | 2025-01-11T11:19:31.385291 | c8a5846e-d57b-4211-b880-e08cd1f70b4b | Why is there an extra fee charged? | null | null | null |
b9f63363-92ca-4743-b97c-39f3ece17750 | pending | 2025-01-11T11:19:31.385299 | 2025-01-11T11:19:31.385299 | 57079406-e710-403b-9b4d-b31b9ca652a4 | what are your exchange rates at? | null | null | null |
820c49dd-d7f8-4835-bf4c-8defdbb66e2f | pending | 2025-01-11T11:19:31.385308 | 2025-01-11T11:19:31.385308 | 66019f82-ad9a-4dcf-b2ac-78d3f10a9f3d | I lost my phone. What do I need to do? | null | null | null |
df90425e-c58a-41ea-a348-2acd202b2274 | pending | 2025-01-11T11:19:31.385315 | 2025-01-11T11:19:31.385315 | c1ae66ea-d2e1-4be7-95b4-36206c99f7af | I found my card! Can I link it back into the app? | null | null | null |
3802ba93-70ab-49b5-9883-18271e054ed7 | pending | 2025-01-11T11:19:31.385323 | 2025-01-11T11:19:31.385323 | 9e1ad12b-7dc5-4ba8-871b-acdc9f693d35 | Where's my virtual card | null | null | null |
3bb63b0e-1095-44e4-8a75-2676e8d10125 | pending | 2025-01-11T11:19:31.385332 | 2025-01-11T11:19:31.385332 | 2c787dee-6c1c-47ba-a08f-8ca87642272e | My transfer seems to be too expensive. | null | null | null |
b1e5429a-3e17-45b1-8db8-22cbccd253bf | pending | 2025-01-11T11:19:31.385341 | 2025-01-11T11:19:31.385341 | fa45274b-d045-4265-a5fa-f249aff42126 | I might be paranoid, but someone may be using my card. | null | null | null |
3bf90731-86eb-478b-93c9-312ad449c3a8 | pending | 2025-01-11T11:19:31.385350 | 2025-01-11T11:19:31.385350 | 3d452a7b-7aaa-4c18-b257-2235187afa90 | Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy? | null | null | null |
69b98c94-1b25-4b30-a155-69ab2ed99c68 | pending | 2025-01-11T11:19:31.385359 | 2025-01-11T11:19:31.385359 | 8732475f-ea35-44fb-88ea-8d499d0a9d05 | Which part of the app do I order virtual cards from? | null | null | null |
3d7b35d3-dd51-4eab-b768-910566d44a17 | pending | 2025-01-11T11:19:31.385367 | 2025-01-11T11:19:31.385367 | c3abf95a-79c8-4685-bd96-934d4ba5c97f | I want a refund on the things i bought | null | null | null |
2b169b78-e407-4a56-8eff-8e31b90fd2f7 | pending | 2025-01-11T11:19:31.385376 | 2025-01-11T11:19:31.385376 | c835db9a-a324-475d-9806-c2e82cf7357d | What types of cards and money do you accept? | null | null | null |
45804ec8-c965-42c9-bdcc-1d592ff9dabc | pending | 2025-01-11T11:19:31.385385 | 2025-01-11T11:19:31.385385 | aaddbc91-470f-439a-a873-27bb1fdfed88 | I just initiated a transfer but I'd like to cancel it. | null | null | null |
3fbe1201-e3f4-43f5-9129-a674650222ea | pending | 2025-01-11T11:19:31.385393 | 2025-01-11T11:19:31.385393 | 7b859d27-f212-4435-b5a8-85eddd32a0fd | Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more. | null | null | null |
3145cabe-ed7c-434b-80b8-5980ed66ad1a | pending | 2025-01-11T11:19:31.385402 | 2025-01-11T11:19:31.385402 | c1a596a5-2e4e-4448-8b62-b81ec4d7cea2 | I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it? | null | null | null |
f2b67fd1-d89d-423a-814f-53b31701fa4d | pending | 2025-01-11T11:19:31.385410 | 2025-01-11T11:19:31.385410 | 7e83543e-b4fa-404e-a5fd-0894efe0e67a | If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds. | null | null | null |
441aece0-092d-4163-a26b-514a1766b0ec | pending | 2025-01-11T11:19:31.385418 | 2025-01-11T11:19:31.385418 | ce768045-0189-4ccf-87a0-5d3cdc11bf62 | I am waiting on the refund | null | null | null |
8e4ed96c-241e-4216-9eb0-f665ac84b1f3 | pending | 2025-01-11T11:19:31.385426 | 2025-01-11T11:19:31.385426 | 0e66bf99-bcfc-4758-a9a9-2e515def032f | I seem to of forgotten my passcode. | null | null | null |
02735b33-e8fa-4032-8746-88fd2a1dad7d | pending | 2025-01-11T11:19:31.385433 | 2025-01-11T11:19:31.385433 | 9ba9dfcc-a303-4c0f-9594-f5b7e6105f8a | The ATM stole my card! | null | null | null |
498cac4d-6ec3-4bc0-ba8b-5a858c66e477 | pending | 2025-01-11T11:19:31.385442 | 2025-01-11T11:19:31.385442 | 4d507692-0b41-46d8-970b-58773eef64b5 | If I don't have all my documents can they still verify my identity? | null | null | null |
45e028fe-f933-4c55-902c-24593854e232 | pending | 2025-01-11T11:19:31.385451 | 2025-01-11T11:19:31.385451 | 13c91148-c1c4-4e85-918a-2520ebf4fc89 | What can I do to track the card you sent me? | null | null | null |
e6d59f5d-fa13-4745-bafe-753476ebff02 | pending | 2025-01-11T11:19:31.385460 | 2025-01-11T11:19:31.385460 | c6b9556f-a085-4b97-b42d-470710a94e5f | I am looking to delete my account. I'm not happy with the service provided by you. | null | null | null |
7a9563ba-4492-4857-9ae5-3c9b6f57b9eb | pending | 2025-01-11T11:19:31.385468 | 2025-01-11T11:19:31.385468 | 177c20ef-3c62-4323-891b-ed3a2691ced1 | Is there a way to order a new card while in China? | null | null | null |
2b16aa11-3929-453b-8894-a5ed76c90a7b | pending | 2025-01-11T11:19:31.385477 | 2025-01-11T11:19:31.385477 | 2e5a712a-9b53-4205-9959-53a100f7282c | I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take? | null | null | null |
23a5fd91-b0a7-4a6f-bdcf-eb901975ee62 | pending | 2025-01-11T11:19:31.385486 | 2025-01-11T11:19:31.385486 | d5682ea8-10d0-4526-90cd-8806b0935fc8 | Should my top-up be completed by now? | null | null | null |
836fc847-3f01-4055-87fb-b509a0089cce | pending | 2025-01-11T11:19:31.385495 | 2025-01-11T11:19:31.385495 | d8bdf3b3-92eb-4892-bdf1-56625d31eac5 | Why did my top up get pulled back out? | null | null | null |
3d86e320-d75f-4c28-9509-cdef17f25956 | pending | 2025-01-11T11:19:31.385504 | 2025-01-11T11:19:31.385504 | 56419bf6-1b07-4415-a00c-89f6509fea60 | Is it possible to get a refund for the item? | null | null | null |
c6d336c3-2742-4cc3-a228-38c2c54d8029 | pending | 2025-01-11T11:19:31.385512 | 2025-01-11T11:19:31.385512 | 5569b114-829b-40f1-8806-f7ce58383aac | Are cards issued to people living in the US? | null | null | null |
4b073b71-fa51-4c91-b7cb-e4536d8c1b01 | pending | 2025-01-11T11:19:31.385520 | 2025-01-11T11:19:31.385520 | d1c2d03e-dec1-4250-a989-a01aac010bdd | I'd like to have it delivered on Saturday. Is that possible? | null | null | null |
513e5f2c-5e15-4994-92f8-c05477111e22 | pending | 2025-01-11T11:19:31.385528 | 2025-01-11T11:19:31.385528 | 7204bdb9-8c74-4cdb-a131-6e1e18977703 | Your exchange rates come from where? | null | null | null |
98453e32-b7e5-4f8e-a696-3657550434ce | pending | 2025-01-11T11:19:31.385536 | 2025-01-11T11:19:31.385536 | 3a3a7dea-7e53-47c4-8b97-f5a76c0f06cd | My passcode won't work. | null | null | null |
9a88e914-6b45-4681-9809-eb2a07971223 | pending | 2025-01-11T11:19:31.385544 | 2025-01-11T11:19:31.385544 | 0a2bf615-72ee-4741-9de3-5d73f80c502d | I want a virtual card that is disposable | null | null | null |
067f8e7d-5fcc-45cf-96dc-1511a1f420a1 | pending | 2025-01-11T11:19:31.385553 | 2025-01-11T11:19:31.385553 | eaa64938-ca54-41b8-82f5-6ef74e730c60 | My card is expiring soon, How do I order a new card? | null | null | null |
8ea1b48e-cbf1-45c8-b4dc-afe666091b0c | pending | 2025-01-11T11:19:31.385562 | 2025-01-11T11:19:31.385562 | a6ce7c6c-c68c-4b02-aec5-047af669fd27 | There was a fee charged when I paid with my card. | null | null | null |
addb3d93-57ec-49b7-8d6f-d2cf0af0e241 | pending | 2025-01-11T11:19:31.385571 | 2025-01-11T11:19:31.385571 | e1930f9f-f040-4b9f-91be-0e8466ba592b | I see a charge for a direct debit that was not me. | null | null | null |
23013b33-6f97-467b-9c1c-0e869626a93c | pending | 2025-01-11T11:19:31.385580 | 2025-01-11T11:19:31.385580 | de07b0f6-024c-4909-93f7-d03821ea3c85 | I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up. | null | null | null |
b3ca4b08-52e5-4588-9c6b-f7e20dd792e9 | pending | 2025-01-11T11:19:31.385588 | 2025-01-11T11:19:31.385588 | abcb300c-b5b1-4f66-a200-698c8bf34ac6 | I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please. | null | null | null |
f4bd9a42-9ced-435d-b673-71028e79af83 | pending | 2025-01-11T11:19:31.385597 | 2025-01-11T11:19:31.385597 | 43912389-ddde-42aa-b0e2-981431d159cf | I can't get the card itself to work. | null | null | null |
fce2dd8c-c03f-4fbd-8a1f-9cf753417da0 | pending | 2025-01-11T11:19:31.385605 | 2025-01-11T11:19:31.385605 | 451f3f50-cab9-49f7-8ee6-ae1ba13e8f2e | Please tell me how to get a card if I reside in the US. | null | null | null |
79db3f94-ca8a-4861-ae34-7d603702ffa0 | pending | 2025-01-11T11:19:31.385614 | 2025-01-11T11:19:31.385614 | 06d487bd-16df-4e97-a21a-7567cc7363e0 | What do I do about a debit on my account that I didn't make? | null | null | null |
79514c3d-4ee9-4b23-974b-dea771545b99 | pending | 2025-01-11T11:19:31.385622 | 2025-01-11T11:19:31.385622 | bb3f0bc5-4e9e-4f2b-a6c5-8884e8c3fb15 | Why did the bank reject my transfer? | null | null | null |
094ff501-5ad6-4a63-9f84-78fc08802f58 | pending | 2025-01-11T11:19:31.385630 | 2025-01-11T11:19:31.385630 | 3921b99e-69a7-4326-a2ca-a89f10e5e298 | Are transfers not free? I didn't know I would be charged for transfers. | null | null | null |
Subsets and Splits