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can i get a description of how to use a disposable virtual card | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.07250692695379257,
0.24729804694652557,
0.04263019189238548,
0.029484307393431664
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36720025539398193,
"agent": null
} | null | {} |
Can I create a disposable virtual card? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.07915430516004562,
0.2509459853172302,
0.04510754719376564,
0.028946304693818092
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.39170771837234497,
"agent": null
} | null | {} |
What can you tell me about getting a virtual disposable card? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.06800689548254013,
0.24647802114486694,
0.06319248676300049,
0.02779465727508068
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3782954216003418,
"agent": null
} | null | {} |
I would like to order a disposable virtual card. How can I do this? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card",
"order_physical_card"
] | {
"type": null,
"score": [
0.048584945499897,
0.17614106833934784,
0.0430840328335762,
0.04746314883232117
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37710151076316833,
"agent": null
} | null | {} |
how do VR cards work | [] | [
"getting_virtual_card",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.07154568284749985,
0.05839882418513298
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3737080991268158,
"agent": null
} | null | {} |
What is a disposable virtual card? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card"
] | {
"type": null,
"score": [
0.08029043674468994,
0.2467845231294632,
0.038236621767282486
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3855193853378296,
"agent": null
} | null | {} |
I would like a temporary virtual card | [] | [
"get_disposable_virtual_card",
"getting_virtual_card",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.03532233461737633,
0.1182621493935585,
0.044487256556749344
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.34235790371894836,
"agent": null
} | null | {} |
How do the disposable cards work? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card"
] | {
"type": null,
"score": [
0.13041061162948608,
0.10356906056404114
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3827721178531647,
"agent": null
} | null | {} |
How do I use a disposable virtual card? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.07334023714065552,
0.2675957679748535,
0.044966891407966614,
0.037299271672964096
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.38240185379981995,
"agent": null
} | null | {} |
Where's the best place to get a disposable virtual card? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card"
] | {
"type": null,
"score": [
0.0527242086827755,
0.22814804315567017,
0.05530358850955963
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36191391944885254,
"agent": null
} | null | {} |
Can you explain the disposable cards to me? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card"
] | {
"type": null,
"score": [
0.13750475645065308,
0.0985511913895607
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.397543728351593,
"agent": null
} | null | {} |
Is there anyway, I can get a disposable virtual card? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card"
] | {
"type": null,
"score": [
0.06678798049688339,
0.25605538487434387,
0.054024118930101395
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.38341593742370605,
"agent": null
} | null | {} |
I just purchased a disposable virtual card. Am I able to use it for online purchases immediately? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card"
] | {
"type": null,
"score": [
0.04568975046277046,
0.1409206986427307,
0.03882169723510742
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.34707939624786377,
"agent": null
} | null | {} |
how secure is a disposable virtual card | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card"
] | {
"type": null,
"score": [
0.07552624493837357,
0.1976529359817505,
0.03170052543282509
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3766103982925415,
"agent": null
} | null | {} |
What do I do to get a disposable virtual card? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card"
] | {
"type": null,
"score": [
0.0695190578699112,
0.27237799763679504,
0.057241570204496384
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36956626176834106,
"agent": null
} | null | {} |
I want to get a disposable virtual card. | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card"
] | {
"type": null,
"score": [
0.06995785981416702,
0.2709222137928009,
0.05867541581392288
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3653353154659271,
"agent": null
} | null | {} |
Can you explain disposable cards? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card"
] | {
"type": null,
"score": [
0.14396721124649048,
0.10590973496437073
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.4005185663700104,
"agent": null
} | null | {} |
how do i get a virtual card for one time use | [] | [
"get_disposable_virtual_card",
"getting_virtual_card",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.05159706249833107,
0.17813420295715332,
0.06968658417463303
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.357576459646225,
"agent": null
} | null | {} |
May I get a disposable virtual card as well? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card"
] | {
"type": null,
"score": [
0.06968057155609131,
0.2432846873998642,
0.05080109462141991
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3640891909599304,
"agent": null
} | null | {} |
Can i get a single use virtual card | [] | [
"get_disposable_virtual_card",
"getting_virtual_card",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.04425369203090668,
0.14704523980617523,
0.07146373391151428
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.35887232422828674,
"agent": null
} | null | {} |
I would like to create a disposable virtual card. How do I go about doing that? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card",
"virtual_card_not_working"
] | {
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0.07074728608131409,
0.23575834929943085,
0.04944548383355141,
0.03125859051942825
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3845919370651245,
"agent": null
} | null | {} |
I have a disposable virtual card here, so would you tell me what to do with it? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card",
"virtual_card_not_working"
] | {
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0.05460261180996895,
0.1886013150215149,
0.046440500766038895,
0.029516227543354034
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3556467294692993,
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} | null | {} |
how does a virtual card work | [] | [
"get_disposable_virtual_card",
"getting_virtual_card",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.03714688494801521,
0.1671602427959442,
0.13685232400894165
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36337631940841675,
"agent": null
} | null | {} |
What is the process of obtaining a disposable virtual card | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card"
] | {
"type": null,
"score": [
0.0696079432964325,
0.28773289918899536,
0.05445520207285881
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36814531683921814,
"agent": null
} | null | {} |
What does a disposable virtual card do? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.07542766630649567,
0.234887957572937,
0.03507259488105774,
0.027589334174990654
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3822241425514221,
"agent": null
} | null | {} |
When can I order a disposable virtual card? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card",
"order_physical_card"
] | {
"type": null,
"score": [
0.05751722306013107,
0.1657603234052658,
0.03656044229865074,
0.05100477859377861
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3757704198360443,
"agent": null
} | null | {} |
Is it possible to also get a disposable virtual card? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.06787794828414917,
0.2770150899887085,
0.0551852285861969,
0.026351921260356903
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.39104026556015015,
"agent": null
} | null | {} |
How do I obtain a disposable virtual card? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.06876871734857559,
0.2999030649662018,
0.06203411892056465,
0.026088479906320572
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36699196696281433,
"agent": null
} | null | {} |
How would you use a disposable card? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card"
] | {
"type": null,
"score": [
0.13390658795833588,
0.12330453842878342
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.39010655879974365,
"agent": null
} | null | {} |
I need a disposable virtual card, how do I get one? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card"
] | {
"type": null,
"score": [
0.061416275799274445,
0.2618599534034729,
0.06165916472673416
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.361332505941391,
"agent": null
} | null | {} |
How do disposable cards work? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card"
] | {
"type": null,
"score": [
0.13694772124290466,
0.10745809227228165
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3937974274158478,
"agent": null
} | null | {} |
Is there a disposable virtual card I can order? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card",
"order_physical_card"
] | {
"type": null,
"score": [
0.050981130450963974,
0.18294553458690643,
0.04774811863899231,
0.03583519905805588
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3821285665035248,
"agent": null
} | null | {} |
Where can I get a disposable virtual card? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card"
] | {
"type": null,
"score": [
0.06312862038612366,
0.2580048739910126,
0.055971357971429825
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36521610617637634,
"agent": null
} | null | {} |
Will I be able to get a disposable virtual card as well? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.06818806380033493,
0.2534697949886322,
0.054329726845026016,
0.029127683490514755
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36316925287246704,
"agent": null
} | null | {} |
Hello! I need to order a disposable virtual card. Where can I do that at? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card",
"order_physical_card"
] | {
"type": null,
"score": [
0.04661635681986809,
0.17128227651119232,
0.043451160192489624,
0.03719107434153557
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35979586839675903,
"agent": null
} | null | {} |
where do I request a disposable virtual card? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card"
] | {
"type": null,
"score": [
0.06468438357114792,
0.26062121987342834,
0.05400931090116501
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3613247275352478,
"agent": null
} | null | {} |
Can i get a throw away card | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.39609190821647644,
"agent": null
} | null | {} |
how many transactions can i make with a disposable card | [] | [
"disposable_card_limits",
"get_disposable_virtual_card"
] | {
"type": null,
"score": [
0.21349580585956573,
0.057057108730077744
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.4165554642677307,
"agent": null
} | null | {} |
What are disposable cards? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card"
] | {
"type": null,
"score": [
0.14994049072265625,
0.12162500619888306
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.39922773838043213,
"agent": null
} | null | {} |
what's the process for getting a disposable virtual card? | [] | [
"disposable_card_limits",
"get_disposable_virtual_card",
"getting_virtual_card",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.0661558136343956,
0.263664573431015,
0.05957186222076416,
0.02733483910560608
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35848966240882874,
"agent": null
} | null | {} |
The app denied my topped up. | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.0662398710846901
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3745088577270508,
"agent": null
} | null | {} |
Heyy I tried to top up with my card today but it failed! I just got the couple days before but it has worked last time. What's going on, can you double check please? | [] | [
"card_not_working",
"failed_transfer",
"top_up_failed",
"unable_to_verify_identity"
] | {
"type": null,
"score": [
0.06968270987272263,
0.040274735540151596,
0.10280849039554596,
0.026752131059765816
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.39439713954925537,
"agent": null
} | null | {} |
I have a top up that didn't go through. Why? | [] | [
"why_verify_identity"
] | {
"type": null,
"score": [
0.026369191706180573
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35538238286972046,
"agent": null
} | null | {} |
So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on? | [] | [
"card_not_working",
"failed_transfer",
"top_up_failed",
"topping_up_by_card"
] | {
"type": null,
"score": [
0.035492874681949615,
0.030297670513391495,
0.06011093407869339,
0.0810188576579094
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35955387353897095,
"agent": null
} | null | {} |
Why did the app deny my top up? | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.07860549539327621
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3533715605735779,
"agent": null
} | null | {} |
please tell me why my top-up failed. | [] | [
"failed_transfer",
"top_up_failed"
] | {
"type": null,
"score": [
0.0759078860282898,
0.20166465640068054
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36420074105262756,
"agent": null
} | null | {} |
My top-up isn't working. | [] | [
"card_not_working",
"pending_top_up",
"verify_top_up"
] | {
"type": null,
"score": [
0.10987568646669388,
0.02639651484787464,
0.027226794511079788
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36874908208847046,
"agent": null
} | null | {} |
I attempted to top up but the app denied it. | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.09851323068141937
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3403785526752472,
"agent": null
} | null | {} |
What reason did my top-up fail for? | [] | [
"failed_transfer",
"top_up_failed"
] | {
"type": null,
"score": [
0.060455285012722015,
0.20158758759498596
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37960371375083923,
"agent": null
} | null | {} |
Why didn`t my topup go through? | [] | [
"pending_top_up",
"top_up_failed"
] | {
"type": null,
"score": [
0.02686833031475544,
0.02723190374672413
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.34753331542015076,
"agent": null
} | null | {} |
How can I check to see if my top-up worked? | [] | [
"card_not_working",
"verify_top_up"
] | {
"type": null,
"score": [
0.047679103910923004,
0.1189161166548729
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4243163466453552,
"agent": null
} | null | {} |
My top up didn't work. | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.07069886475801468
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36187905073165894,
"agent": null
} | null | {} |
My top up failed. | [] | [
"failed_transfer",
"top_up_failed"
] | {
"type": null,
"score": [
0.06883504241704941,
0.19135192036628723
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3748805522918701,
"agent": null
} | null | {} |
Why would my topup not go through? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3506850302219391,
"agent": null
} | null | {} |
Why caused my top up to not work? | [] | [
"card_not_working",
"top_up_failed"
] | {
"type": null,
"score": [
0.08817531168460846,
0.03523406386375427
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3492412865161896,
"agent": null
} | null | {} |
Why did my top up not work? | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.10190075635910034
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35684388875961304,
"agent": null
} | null | {} |
Why was my top-up unsuccessful? | [] | [
"failed_transfer",
"top_up_failed"
] | {
"type": null,
"score": [
0.03481941297650337,
0.11549216508865356
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3701063394546509,
"agent": null
} | null | {} |
My funding to my card didn't go through. | [] | [
"verify_source_of_funds"
] | {
"type": null,
"score": [
0.02692365273833275
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3699677586555481,
"agent": null
} | null | {} |
I need to know why my credit card was declined for top up? What is the deal here and why did it not go through? | [] | [
"declined_card_payment",
"declined_cash_withdrawal",
"declined_transfer",
"why_verify_identity"
] | {
"type": null,
"score": [
0.11116766184568405,
0.042288072407245636,
0.061348579823970795,
0.030864983797073364
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.40981972217559814,
"agent": null
} | null | {} |
I topped up but the app did not accept it. | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.10626392811536789
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.35247674584388733,
"agent": null
} | null | {} |
The app denied my top-up | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.08925753831863403
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3594053387641907,
"agent": null
} | null | {} |
I think my top up did not work | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.08829949051141739
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3523007035255432,
"agent": null
} | null | {} |
My top up was denied in the app. | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.07230060547590256
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36502766609191895,
"agent": null
} | null | {} |
Can you tell me if my pop-up went through? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3738921582698822,
"agent": null
} | null | {} |
can you check why I wasn't able to top up? | [] | [
"top_up_failed",
"verify_top_up"
] | {
"type": null,
"score": [
0.031971849501132965,
0.02929970622062683
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36117973923683167,
"agent": null
} | null | {} |
How did my top-up fail? | [] | [
"failed_transfer",
"top_up_failed"
] | {
"type": null,
"score": [
0.06168742477893829,
0.20118992030620575
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36298829317092896,
"agent": null
} | null | {} |
My top-up failed, WHY? | [] | [
"failed_transfer",
"top_up_failed"
] | {
"type": null,
"score": [
0.08011014014482498,
0.2419893443584442
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35940003395080566,
"agent": null
} | null | {} |
I tried to top up. Why was it denied? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.027945730835199356
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36523887515068054,
"agent": null
} | null | {} |
What's the deal? My card was just denied for top up. Why is it not going through? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.030636480078101158
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3420754075050354,
"agent": null
} | null | {} |
I don't think my top up is working correctly | [] | [
"card_not_working",
"verify_top_up"
] | {
"type": null,
"score": [
0.06430725753307343,
0.033749595284461975
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36374160647392273,
"agent": null
} | null | {} |
The app won't let me top up my account | [] | [
"exchange_via_app",
"transfer_into_account"
] | {
"type": null,
"score": [
0.0903184786438942,
0.030100779607892036
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.37995007634162903,
"agent": null
} | null | {} |
I'm not sure why my top up request was denied | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3470470607280731,
"agent": null
} | null | {} |
Why can't I top up? | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.025981200858950615
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36527886986732483,
"agent": null
} | null | {} |
My top-up has failed. | [] | [
"failed_transfer",
"top_up_failed"
] | {
"type": null,
"score": [
0.08540165424346924,
0.2190854847431183
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3735770285129547,
"agent": null
} | null | {} |
Problems with top up | [] | [
"card_not_working",
"pending_top_up",
"top_up_failed",
"verify_top_up"
] | {
"type": null,
"score": [
0.0287577286362648,
0.032462622970342636,
0.03652239963412285,
0.03299560025334358
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3530512750148773,
"agent": null
} | null | {} |
I really need money from my card today, but my card is getting declined. Please help!! | [] | [
"declined_card_payment",
"declined_cash_withdrawal",
"declined_transfer",
"receiving_money"
] | {
"type": null,
"score": [
0.1141614019870758,
0.04877176508307457,
0.06548768281936646,
0.03792298585176468
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.42533424496650696,
"agent": null
} | null | {} |
How do I know if my top up was unsuccessful? | [] | [
"failed_transfer",
"top_up_failed",
"verify_top_up"
] | {
"type": null,
"score": [
0.037676721811294556,
0.09195103496313095,
0.04174194112420082
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3859919607639313,
"agent": null
} | null | {} |
I'm pretty sure my top up failed. How do I fix this? | [] | [
"failed_transfer",
"top_up_failed"
] | {
"type": null,
"score": [
0.09140881150960922,
0.247451514005661
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36577311158180237,
"agent": null
} | null | {} |
why isnt top up working | [] | [
"card_not_working",
"pending_top_up",
"top_up_failed"
] | {
"type": null,
"score": [
0.10324367880821228,
0.029434960335493088,
0.02837016060948372
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36554014682769775,
"agent": null
} | null | {} |
Can you tell me why my top up didn't work? | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.09012945741415024
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36371946334838867,
"agent": null
} | null | {} |
I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me. | [] | [
"balance_not_updated_after_bank_transfer",
"top_up_by_bank_transfer_charge",
"transfer_into_account"
] | {
"type": null,
"score": [
0.034592509269714355,
0.04922263324260712,
0.036181893199682236
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42397603392601013,
"agent": null
} | null | {} |
the balance on my account didnt change when i transferred money | [] | [
"balance_not_updated_after_bank_transfer",
"balance_not_updated_after_cheque_or_cash_deposit",
"transfer_into_account"
] | {
"type": null,
"score": [
0.0763719230890274,
0.045439571142196655,
0.030938640236854553
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.416561484336853,
"agent": null
} | null | {} |
How long will it take for my transferred money to show up? | [] | [
"receiving_money",
"transfer_timing"
] | {
"type": null,
"score": [
0.031647518277168274,
0.042939502745866776
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38314858078956604,
"agent": null
} | null | {} |
Why didn't my balance change after I transferred some money? | [] | [
"balance_not_updated_after_bank_transfer",
"balance_not_updated_after_cheque_or_cash_deposit"
] | {
"type": null,
"score": [
0.08810792863368988,
0.05802970379590988
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42135271430015564,
"agent": null
} | null | {} |
When will my balance update after a transfer? | [] | [
"balance_not_updated_after_bank_transfer",
"balance_not_updated_after_cheque_or_cash_deposit"
] | {
"type": null,
"score": [
0.13057149946689606,
0.09500695019960403
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4174558222293854,
"agent": null
} | null | {} |
How long does it take for an international transfer into my account? | [] | [
"transfer_into_account",
"transfer_timing"
] | {
"type": null,
"score": [
0.042453277856111526,
0.035125862807035446
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4064488708972931,
"agent": null
} | null | {} |
The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay. | [] | [
"transfer_timing"
] | {
"type": null,
"score": [
0.07756812125444412
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4188835024833679,
"agent": null
} | null | {} |
When will my transfer be available in my account. | [] | [
"transfer_into_account"
] | {
"type": null,
"score": [
0.06534139811992645
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38020461797714233,
"agent": null
} | null | {} |
I didn't get the money I transferred | [] | [
"receiving_money",
"transfer_not_received_by_recipient"
] | {
"type": null,
"score": [
0.061062607914209366,
0.02848813124001026
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42549893260002136,
"agent": null
} | null | {} |
I just completed a bank transfer and the balance didn't update | [] | [
"balance_not_updated_after_bank_transfer",
"balance_not_updated_after_cheque_or_cash_deposit",
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": [
0.2818562388420105,
0.0867072343826294,
0.03033614717423916
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4455462396144867,
"agent": null
} | null | {} |
I transferred some money but I think it has gotten lost somewhere. | [] | [
"lost_or_stolen_card",
"receiving_money"
] | {
"type": null,
"score": [
0.03200965002179146,
0.03269074484705925
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37222468852996826,
"agent": null
} | null | {} |
How long does a UK transfer take? | [] | [
"transfer_timing"
] | {
"type": null,
"score": [
0.06705973297357559
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40697258710861206,
"agent": null
} | null | {} |
Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it? | [] | [
"balance_not_updated_after_bank_transfer",
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": [
0.03544054552912712,
0.049806851893663406
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3987337350845337,
"agent": null
} | null | {} |
I made a transfer and am still waiting. | [] | [
"pending_transfer",
"transfer_timing"
] | {
"type": null,
"score": [
0.052874013781547546,
0.03508099913597107
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40774422883987427,
"agent": null
} | null | {} |
I made an out of country transfer and it hasn't went through yet. | [] | [
"country_support"
] | {
"type": null,
"score": [
0.12042590230703354
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43857529759407043,
"agent": null
} | null | {} |
After the transfer, the balance did not update. | [] | [
"balance_not_updated_after_bank_transfer",
"balance_not_updated_after_cheque_or_cash_deposit"
] | {
"type": null,
"score": [
0.16634590923786163,
0.12228317558765411
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4613924026489258,
"agent": null
} | null | {} |
Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet. | [] | [
"balance_not_updated_after_bank_transfer",
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": [
0.027226313948631287,
0.033713944256305695
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4505925476551056,
"agent": null
} | null | {} |
I had cash transferred but the balance did not change. | [] | [
"balance_not_updated_after_bank_transfer",
"balance_not_updated_after_cheque_or_cash_deposit",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": [
0.06897135823965073,
0.0780283585190773,
0.026098258793354034
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43018269538879395,
"agent": null
} | null | {} |
I can't see my latest bank transfer | [] | [
"balance_not_updated_after_bank_transfer",
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": [
0.07431215792894363,
0.09080777317285538
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41990113258361816,
"agent": null
} | null | {} |
My bank transfer is still not showing up in my account. | [] | [
"balance_not_updated_after_bank_transfer",
"top_up_by_bank_transfer_charge",
"transfer_into_account"
] | {
"type": null,
"score": [
0.05972714349627495,
0.06926768273115158,
0.032632894814014435
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41353896260261536,
"agent": null
} | null | {} |
Subsets and Splits