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45 stars
| Tika is amazing! I hope that's how you spell her name but regardless she is super awesome and single handedly made sure we were taken care of. Thank you! \n\nShake Shack in Vegas is perfect, can't wait to see this place open up in the Bay. Just as good as the ones in NY, absolutely love it. \n\n5 stars + millions more for Tika! |
23 stars
| 3 and a half star here at most. Good burger, but doesn't deserve 5 stars. Nice environment and nice set up. Workers are still learning. |
23 stars
| Sry had to give this place a 3 Star ..food is ok nothing that special I just feel people hyped this place up to much ....another thing is seating sucks in here it's so hard to find a seat ....and people are constantly hovering over your table and asking if your almost done eating ...shakes are ok as well I still think Nelsons frozen custard is way better |
34 stars
| I've never been to a Shake Shack and was walking along the strip on their Grand Opening day. Because I saw a short-ish line, I decided to check it out as it's something I've always wanted to check out and I'm glad I did!!\n\nI ordered the Smoked burger (with bacon & cheese) and a half tea/half lemonade drink. I really enjoyed their bun and I'm not usually one to eat buns out of a burger. But their bread was nice and soft!!! The burger was also really really good. I like the fact that the patty wasn't too salty. They did, however, overdo it with the peppers on my burger (I definitely do recommend a bit...but they completely overwhelmed my burger with the hot peppers - so much that I had to scoop some out). Also, that half & half drink is a must try!!! \n\nWould definitely go back to try something else again! |
12 star
| I was asked by Shake Shack to email them about my experience since I didn't rate them too well on my IG. I figure I'd copy and paste a portion of my email to them:\n\nI had gone earlier today to see what all the hype was about. I liked what I saw on the menu and wanted to order the double SmokeShack and was told that you had run out of bacon (it was roughly 11:30am). Fine. I also ordered one order of fries and a concrete shake (I forgot the name, but it included chocolate truffle cookie dough, which I was told was also out of stock). Fine. Replace it with peanut butter. My total was a tad over $19. $19? This better be the best burger in the world. That is WAY overpriced for any kind of burger meal.\n\nSo I wait and finally get my burger....\n\nWhere's the other patty? I went to the counter and notified them of their mistake. They apologized profusely and said they'd have my double right away. To my horror, however, they took the single and tossed it straight to the trash. A perfectly good burger. Apparently the profit margin is immense if your employees are willing to toss a perfectly good burger away.\n\nI finally sit down with my double SmokeShack, minus the bacon. I bite into it and the burger was nicely seasoned. Nothing about the meat screamed \"unique\", as there was no special seasoning to differentiate it from your competitors. The peppers were a nice touch and the bread was light and airy (which could also be a detriment due to the burger's juices almost making it soggy). It wasn't amazing overall, but it wasn't terrible either. I would rate the burger a tad bit lower than an In n Out burger and better than a Five Guys burger. The fries were done well. The shake was ok too. \n\nWas it worth the $19 price tag? Hell no. The overall meal had the quality of a hole-in-the-wall, $8 meal. Speed of service and customer service quality is definitely not the issue. I was served quickly and politely, even though the line was long. It was the price, the lack of preparedness/ingredients, and the willingness to waste food so nonchalantly turned me off to the whole experience.\n\nMy friends had told me about the mushroom burger and how good it was. I'm not sure if I want to try it when my meal's going to cost me the same price as a meal for 3 at some of your competitors. |
01 star
| Unforgettable experience - salty fries and burger to saggy. We order there supposedly famous ice cream in a big container but with no lead on it. We are family of 8 from California we feel that we mistreated. The location looks decent compares to other burger chain but may be becouse its new \"Hope will be Maintained \" |
23 stars
| 3.5 stars\n\nI have heard for a couple months that they were opening up a Shake Shack in Las Vegas at New York New York. To my surprise, it had opened and my fiancee and I happened to be in Vegas that week for New Year's. We weren't sure where it was actually located in the hotel because we tried using the map kiosk at the hotel and it just wasn't working for us. So we walked outside, because I saw on some pictures posted it had an outside storefront. So we walked around the outside of hotel, we found it! I'll save you the trouble of having to walk outside in either the cold or the heat... in the casino walk towards the Swatch store use that exit to go outside. There is also a casino exit you can use also which is closer.\n\nApparently, the day were went was opening day! When we arrived, I was expecting a line out the door. I have been to the NYC location in Battery Park and we waited in line for 30 mins. And with it being their opening day the line could have been hitting the street. We didn't have to wait too long there were in line less than 10 mins before we were able to order.\n\nWe ordered a double Shackburger, ShackMeister Dog, Cheese Fries, and a Black and White Shake (chocolate and vanilla). The whole thing cost over $20. We were looking for a table to sit, luckily two women were leaving and offered their table. They give you a buzzer to let you know your food is ready.\n\nThe look of everything look almost the same as I remembered from the original but it has been a while since I've had it. The food had good flavor but was on the salty side for our taste. Would I call the best burger on the West Coast? That can be debatable. \n\nOn value, I think In-n-Out is better based on what you get for the price. If you're simple, the flavor maybe too salty for your taste. I liked the fact there wasn't extra bun with no meat at the end, many time I get that when we eat burgers. This is a good sign the portions of bun to patty is perfect. The location is better than the one in Battery Park, reasons being there is inside sitting and you don't have to deal with the NYC pigeons trying to steal your food!\n\nI would want to come here again to try their other burgers and other items on the menu. This was their opening week so like many other eatery you have to work out some kinks to get it right at a new location. |
45 stars
| Tried the double stack and the black and white milk shake. Unexpected super duper deliciousness! Unlike five guys or in and out burger. \n\nMust try! |
23 stars
| I see a lot of people comparing shake shack to in n out and I'll be straight up about that in n out is still Better. Haha you could never compare the almighty in n out to anything. As far as Shake shack, the food reminded me of a Wendy's bacon burger but bigger non squar patties and better taste. Only thing that made it different was the cherry peppers and sauce. But watch if u think you'll be like damn this guy is right. I had smoke shack double and fries and wasn't full after, Im literally going order more food bc I wasn't that impressed. Heard so much hype about this spot but it was nothing orgasmic or like made me wanna react like this a miracle of a burger. Mind you this based on what I ate. I didn't try any desserts or anything else. The pricing is way overpriced probably because it's founded in New York. I'm west coast born and raised so I'll always be biast. If I visited New York again I would not go out of my way to go to shake shack, I bet no one has said that yet... That alone should change ur mind. This is suppose to be a New York staple and it was whatever. I spent 15 dollars on a burger, fries, and drinks that alone ruined my appetite. Pricing is mayb more then New York to bc its on the strip. Who knows ..the pricing sucked for what your getting. Don't get me wrong the burger was a bomb ass burger cooked medium well...but damn 9.49 for a double burger...2.95 for freezer fries..2.25 for reg soda that was the size of a water cup.I thought this was suppose to be fast food not a restaurant I don't know what it was but mayb I should of asked for sauces on the side to dip in or customize my burger... Something to make me feel like I didn't get ripped off......... \n\nWell round two let's see what's up. Hopefully this time it redeems my first experience. Ok round two was ten times better then my first round. Get the shack stack and a concrete and don't mess with anything else. That burger alone did it for me. Might be one of the best burgers I've ever had tell u the truth. So if your a shroom lover its on |
23 stars
| I want to give this place more stars but it's kind of hard to. The burgers are tiny! I'm comparing this to in n out. Your on the west side now not new york! You gotta bring your a game here! Shake shack doesn't compare to that in my opinion. \n\nLong lines... Vegas croud.... ehhh. The seating is nice. Good tvs.\n\nThe burger. It was okay pretty damn salty but pretty damn small. It was good thought just not \"wait in 30 minute\" line type of good. \n \n6.5/10\n\n\nThe fries were better. Different type of fries those were good. I dipped those in the shake shack sauce. Not bad.\n\n7.5/10\n\n\nI got the salted caramel shake since it's a limited edition....ahhh not amazong!but good\n\n7/10\n\n\nLong lines... small burger..\nHigh price equals 3 stars |
23 stars
| We had stayed in Vegas for New Year's weekend and saw that New York New York had finished remodeling their new strip sidewalk with the new Hershey store and some restaurants including Shake Shack. We've heard of the name before so we wanted to try it out. \n\nShake Shack just opened before New Year's day so outside there was an introductory line where a guy handed out menus and introduced the items they had to offer. He briefed us on their purpose to use \"all natural premium ingredients\" with no hormones, etc. Briefly looking over the menu we see prices are a bit high than we are used to but it's okay, we're thinking it better be good cause we'd be comparing them to other popular burger joints like Umami Burger and Slater's 50/50.\n\nService was efficient; we had gotten our food without much wait. The condiments counter was simple with utensils, lids, ketchup/mustard, and water. I wish they had the sport peppers on the counter that they use in their dog, which I'll get to in a bit. Chairs and tables here remind me of Mendocino Farms in L.A.; they're made from recycled and sustainable materials. Everything about this joint reminds me that they're trying to do good for the environment and our health. Hipster, as they call it?\n\nThe presentation of the food was cute. Each burger fit in a paper sleeve and hot dog and crinkle cut fries sat in small trays. Having said that, we were disappointed in the size of our meal especially for the price we had paid. It's all quality over quantity here so you gotta give up some of your wins from gambling! However, the taste of the burgers were mediocre. I had the single ShackBurger and my bf had the SmokeShack (yes these are registered trademarks already). The ShackBurger was a simple cheese burger with one leaf of lettuce and one slice of tomato. Pretty minimal that I couldn't even taste the ShackSauce (spread). The SmokeShack was a bit better with cherry peppers but nothing really stood out. Turns out they were originally a hot dog stand in New York so it was a good thing my boyfriend ordered a Shackago dog too. This was pretty good with the toppings placed perfectly in and outside the split dog. The sport peppers was really what gave this dog a kick! We had all three concretes: Shack Attack, Jackpot, and All Shook Up, but nothing was that great about it either. I've had better concretes elsewhere.\n\nFor now, I think I'd only go back for their hot dogs which isn't much of a selection; neither is their burger choices. Also I'd like to note that their burgers and fries are good because of the quantity of oil they use. Cheese burgers and cheese fries on top of that? To me, that just sounds unhealthy too. So for being a proponent of eating natural, non-GMO, and all that crap, Shake Shack should consider adding much more veggies and using less oil in their items. Just saying! |
45 stars
| Customer service is great! Food is amazing! Environment is fun! Will definitely come again! |
34 stars
| The best!! Been wanting to try them since my foodie friends have been posting them. I'm so glad they opened one while I was in Vegas. The burgers were excellent and the shack sauce was delicious. I love the cheese fries. Tried the salted caramel frozen pudding. It was creamy. I took 1 star off because they only have Red Velvet on the 3rd week of the month. I was pretty disappointed on that cuz I really wanted try it. They need to open one up in LA, ASAP so I can try the red velvet. Will definitely come back again. |
34 stars
| Tried this in NYC the first time, and was super happy to see it in LV. Ordered the same stuff, and was just as delicious.\n\nIf you're vegetarian, you must try the mushroom burger. Ugh. Get more than one. They're amazing.\n\nOh, and those crispy fries. Yes please.\n\nDon't forget the custard. It's totally worth it!! |
12 star
| This place was just okay for me. It was nothing spectacular and there weren't fireworks on my tongue haha I have gone to the one in central park in new york and I remember that one being real good. So, I was very excited when I heard one had opened here! \n\nWhen I looked at the menu, it was similar to that of new york. The average price of a burger is 6-10$. The shakes are around 5$. When I had arrived, I was expecting some what of a line but I seriously just walked right on up to the register and ordered our burgers. Some of the burgers have a shack sauce that reminded me of in n out, but this sauce is much saltier than I remember. Nothing beats the in n out secret sauce \n\nOverall, the burgers we got basically tasted like something that I could have concocted at home. Just cook some meat, fry some bacon, melt some cheese and voila! You have a shake shack burger. The sauce was salty and I felt it had overpowered the taste of my burger. I had to drink two cups of Dr pepper to help with it. The krinkle fries were good tho! You can't mess up potatoes! Oh, my friend got a strawberry milkshake that was OK too. \n\nI wasn't too impressed so I may only return to see if my first experience was just bad or if a friend forces me. |
34 stars
| Very tasty! I'm in love with their brioche bun which is very soft and moist, and the bun is not cut across all the way so when ur eating the ingredients are not going to fall out the other side, genius! They have a special Shack sauce, which actually kinda tastes like garlic infused mayonnaise. The Shack burger will come with cheese, tomatoes, and lettuce, but if u want to add pickles or onions, they most definitely can. The cheese fries sauce are hot when they are served to you which makes it so much better, it's sort of similar to a nacho cheese. \n\nThere are of course tables to sit at but there are also some lounge areas without a table. But I don't see it being a problem since your food is served to you on a metal tray which u can set in ur lap. Service is very friendly. It is located right outside the New York New York hotel right by the Brooklyn Bridge. |
23 stars
| First time here! I was gonna try this in NY but I guess I don't have to go there anymore. It's now here in Las Vegas!!!!\n\nIt's located across the M&M store, in between New York New York and Monte Carlo. \n\nPros:\n1. Delicious burger! I ordered the Shack Burger ($5+)\n2. Restaurant was clean and very cool ambiance.\n3. Menu was all over the restaurant so that was helpful.\n4. Fries were crispy and well-seasoned ($3+)\n5. Fast service.\n\nCons:\n1. Pricey burger\n2. Had to order fries and drink separate.\n3. Buns were too greasy.\n4. Order taker messed up our order only got 1 order of fries instead of 2. Newly opened restaurant should try to avoid any mistakes.\n\nI don't think the price was reasonable. Food was good but not for the price. |
45 stars
| Best burger ever!!!!! Best frozen custard ever! Best shake ever!!!!! \nIf you didn't get the gist of where I was headed, I loved this burger joint!!!!! I highly recommend checking this place out. The burgers were very fresh and non-greasy. It was oozing with goodness and plenty of flavor. It's easily visible that the beef is quality. The fries left me wanting more since I didn't need a napkin to wipe off excess grease or oil. The frozen custard was a happy ending to a wonderful meal. The texture was smooth and creamy. I had the flavor of the week which was the salted caramel. My fav!!!!! \nBurger lovers check this place out! |
01 star
| Very rude staff, also yelling over each other... food was mediokre at best, will not be back |
12 star
| First off... know that you will be charged another $10 dollars just to PARK!. Basic ticket price is $37.50 per person (everyone over 12 yrs). Is it worth it? a reluctant yea.. there are a lot of inter-active games and displays. I bought tickets 4-5 weeks ago, and was so excited that it was opening here, just a mile away! If the tickets were a little cheaper I would go again, but now it's off my bucket list, i'm not going back. A lot of work and thought went into this event, nicely done and great staff. Bring a jacket, it's cold throughout. Bring the kids, it's more for them. I was told it was targeted to the adults, but that was lack-lustered for my tastes. First room they have you stand in front of a green screen for a picture, but give you no input on how or what it is for, they need to put samples of the three backdrop pictures up front so you can have a small idea of the finish product. They have cafe food on-site, which we didn't try, there is a lot to take in, you can spent a quite of a bit of time just reading everything. Yes there are restrooms inside (outside) available. My biggest disappointment is that I was expecting props from the Marvel movies, and backdrops, more museum type pieces, there was none. The simulators that held my interest were the 'Holo-Blaster Training Simulator' and the 'Black Widow Agility Maze'. There was an 'Avengers Encounter' that would not work at all for me, maybe because I was wearing dark clothes and black jacket, so the computer had a hard time in seeing my movements, not sure. At times it just seemed 'hokey', good-hearted but hokey, and you reflect on the money you spent to walk through. The Marvel Experience collects a LOT of information about you, and get ready to input your email address in their interactive displays everywhere. I own a couple restaurants and maybe I should start charging a $10 per car fee since you're already spending money at my place? That is sooo retarded, shame on you for not putting that in your website, or with ticketmaster. I carry just credit cards anymore... you need to bring cold hard cash and lots of it. |
01 star
| Expensive, more for parking ($10), unorganized and line after line. It took 45 minutes just to get up to the registration with our bands to track the experience. Finally able to register, one of our bands didn't work. When I asked the attendant she said only 50% work and it isn't necessary to track... Don't wait in line to do it for that reason alone.\n\nFrom there we stood in another long line to get in, where there was another long line. Finally into the first area all of the lines were a good 30 minutes to try an interactive game, which we saw weren't working properly for those playing anyways.\n\nOn with the experience... We waited in line to go into a holding room which led to another holding room and more ahead. Not worth the wait unless you have children. It was advertised as entertaining for adults but I disagree. 4 hours later we made it through, tired and disappointed. We didn't even get to experience 3D because there was a glitch. Every time we went to a new area I thought to myself, it's okay, the next part is when it will pick up. It never happened though. \n\nBetween everything breaking down and 75% of it just being standing in a line, I would not recommend this for the price you pay. The one nice thing I can say is the staff was kind during the frustration, even though it was clear there was quite a bit of confusion/glitches on their end, they rolled with the punches. Overall, colossal waste of money and time. This experience must have been designed by Hydra... |
01 star
| We had tickets to the 10am experience. Should have just gotten a refund when our original tickets (12/13) were canceled. That was a cluster-f in itself with Ticketmaster and our original tickets. \n\n$10 parking that you don't find out until you get to the dirt lot you park in. Couldn't bring in stroller for our 2.5 year old. The registration keyosks, about 60% were broken. Probably because those tablets cannot be in the sun. Whoever planned the setup didn't think that one through. A full canopy rather than an awning for the trailers, would have prevented the registration process fiasco. That and there was no sight of IT (though the staff knew there was an issue) until people started complaining loudly.\n\nStood around waiting at least 30 minutes to reregister (cause it wasn't recognizing our userid/pass we set up online). The quinjet area broke down and we ended up waiting in the \"hangar\" for 40 minutes. The 3d dome area had problems, so we weren't able to use the 3d glasses. Couldn't experience the 4d ride cause of height limitations, which we weren't informed about until we were in the room. Not very young child (5 and under) friendly as there wasn't a lot that my son was able to participate in. \n\nThough i didnt know what to expect, i was not prepared for this huge of a disappointment. Very VERY unhappy with the experience!!! |
01 star
| Note: I rated this one-star because I can't give it less.\n\nMy wife Jill and I went to this at ten this morning. First, let's talk about how we almost didn't make it because Hero Ventures and TicketMaster never got their act together. When they postponed opening the event for a week, we did not get any information about our NEW tickets. All they did was mention that we could bring a friend for free. All that this did was add to the total number of disappointed attendees today.\n\nWe arrived and were very much surprised by a heretofore unmentioned charge for parking. Not once was it referenced in any of the communications, or on the page for the event. Ten additional dollars poorer, we then waited for thirty to forty five minutes, in the sun, while other attendees tried futilely to register their less than useless tracker bracelets. The wait would still have been a long time, even if EVERYONE had pre-registered, because none of the pre-registration credentials were being recognized. However, the wait was even LONGER because only fifty five to sixty percent of the kiosks were working, and only forty five to fifty of them working completely.\n\nWe were then treated to spending huge amounts of time standing and waiting. The shortest wait, after the registration debacle, was twenty minutes before getting to the \"Interactive\" area. This consisted mostly of cheesy games (more at home at Castles and Coasters than a groundbreaking technological marvel) that had simply been reskinned with Marvel characters. But, most of the Marvel Experience was the waiting. Waiting for the \"3-D\" and the \"4-D\" experiences. Both of these were notable lacking in at least one advertised dimension. The 3-D Projection wasn't even working, so the glasses they handed us were handed right back. This after a forty five to fifty minute wait. The wait to go from the \"3-D\" part to the \"4-D\" ride was only twenty to twenty five minutes... But, also NO 3-D!!!\n\nSo we spent two and a half hours getting less than half of what we paid for. The only thing this had in common with Marvel was the name, as well as the waiting that Marvels dedicated fans do. But, at least that waiting pays off in dividends of great comics, movies and TV series. The \"Marvel Experience\" was the waiting but, it was only followed by profound disappointment.\n\nAlso, the staff couldn't have been more disorganized and I'll-informed if they were the voting public.\n\nThis event was an over-hyped, under-delivered, bad faith rip-off. We will pursue this as far as we need to get resolution. I can't get the time from my limited life back that was wasted this morning back from them but, they can sure as Hell give me back my money. |
01 star
| The marvel experience was not marvelous at all. It was indeed terrible, I must say. I understand this is the second day it has been open but nothing was working well. The lines were extremely long to get in and once inside there were lines for everything!!! Picture disney lines and multiply that by 10 and then only to arrive to things that you can do at other places like the laser maze, or a climbing wall. The better things were not working well at all. The wrist bands were lame and not functional, the 3d and 4d movies were not 3d at all. The total experience was terrible and I ended up apologizing to my family from out of the country to have taken them there on their vacation. My kids say they would only go back if they got paid. As for me, they would for sure have to pay me a lot to go back. I highly recommend putting all of the employees through the experience because many of them could not explain how it worked or what would be next, also, you need to manage the lines a lot better, and of course get the technology to work. The idea is good but the execution is very poor. I also have requested a refund. Do not waste your time. This is more for kids than adults but even the kids did not like it. |
12 star
| I went with my family on the very first day at 10:30am. I read the other reviews and it seems like the proceeding days were worst than the day I went. From a distant the tent looks like Baymax laying on the floor. Haha. Surprisingly, parking on the dirt road was $10 (luckily we had cash on hand). \n\nWe tried to register our wrist bands which was a waste of time because the machines kept messing up due to the sunlight. As I scanned my band to participate in the activities, another person's information appeared instead of my own. Fail. \n\nThe most exciting part of the experience was the \"training\" area. Since we went the first day, the lines weren't as long and all of the machines were functioning. They didn't function very well (Iron Man and Hulk training activity), but they still worked. The laser maze and rock wall were the best training activities, but I felt like I could have done the rock wall at a real rock climbing gym. \n\nOur mortal bodies grew weak. We needed sustenance! And everything was overpriced (as expected) and tasted worst than Subway. \n\nThe second part of the training dealt with learning about several villains such as Red Skull and Madame Hydra. It was kind of... Dumb. We couldn't really hear the interactive screens that gave brief infos about each villains because of the loud music and chattering going on around us. \n\nAs we proceeded into the 3D dome area, we pretty much strained our necks as we had to look up the whole time while the show was projected onto the ceiling. This made me pretty dizzy and caused a headache. \n\nI'm getting tired of writing this review... \n4D was 'aight. Again, it was neck straining and not fantastic.\nGift shop was similar to those overpriced gift shops at Disneyland. \nSave your time and money. Don't go. \nThe End. |
01 star
| STAY AWAY! Save your money and get more Christmas presents for your family. I had purchased the 99.00 VIP pass. That pass basically got you 1) one time access anytime 2) free parking 3) access to front of the line 4) free t-shirt and poster 5) and access to the VIP lounge. Let's start by saying people must of read the reviews for this place because when my group went at 8pm last night ...no one was here. So, basically I spent 99.00 on parking, a t-shirt, and poster. How did I like the Marvel experience? It sucked. Entering the training room was like going to a Chuck E cheese with 1/2 the games not working. Then you would self guide yourself to another room where you watched a short animated cartoon. The last room...the 4D room...is a room set up theatre style where you sit and watch a cartoon and your seat shakes and you get an occasional gust of air blown on you. Now if you are 12 and under you would probably appreciate the Marvel Experience, but if you are a grown adult you would probably had wished you had spent your hard earned cash on a steak dinner with a bottle of wine for two. |
01 star
| Let me start by telling you what they got right - the story is good and relies on comic book lore that goes a little deeper than the cinematic universe. There is one moment near the end that genuinely brought a smile to my face which I won't ruin for you, and the staff seemed like they genuinely wanted to help. However, none of that can make up for the complete disorganization and technical malfunction we experienced.\n\nI was part of the 10:00am Saturday group that others have written about. First, we spent 45 minutes trying to register our wristbands on malfunctioning kiosks, which was made especially painful by the fact that the wristbands didn't seem to work at all and that the registration served no purpose.\n\nWe moved through the first two domes in a long line but without any specific problems. When we got into the first experience dome, what others have referred to as the arcade dome, we began to see clearly that the experience was not ready for the public. We were told that the Iron Man flight simulator didn't work, only to see people using about an hour later with a long line. We waited 30 minutes to get into the laser shooting gallery, only to have it malfunction when we went inside, where they left us standing in the dark for 15 minutes before unceremoniously being told to leave. The only functioning exhibit we were able to experience was the reconstructing the adaptoid, which was ok but not anywhere near the entertainment we expected for the price of admission. By the time we left this room we we were already frustrated.\n\nWe then moved onto the vestibule for the next exhibit, where we waited for another 30 minutes for the next dome, where we were told 110 people were 'stuck'. When we finally moved inside, they passed out 3D glasses and we were told we would begin our training. Moments later, they told us to take off the glasses because the 3D wasn't working anyway. The 2D animated movie was ok, and might have been awesome in 3D but who knows. Most of the people I was with ceased being able to follow the story at this point anyway.\n\nThe next chamber in between training and the climax was good, and actually the best part of our experience, which I won't ruin for anyone. If the rest of the exhibit had worked as well I wouldn't be complaining.\n\nMost insulting was the '4D' ride at the end. They took our malfunctioning wrist bands before we entered, and throughout the presentation it became clear that we would have been participating if we had them. There were no '4D' effects beyond what you could get in a flight simulator at Dave and Busters. The movie was not in 3D.\n\nThe store at the end looked like it had some nice, unique merchandise, but we were so irritated and angry we just rushed through it and left, not interested in spending even one more dollar.\n\nI spent $215 dollars on 4 adult and 2 child's tickets and $10 for parking for an experience that left me sad, dissapointed, and angry. I had high hopes for this. I have since learned that some people have been offered refunds or passes to return when they have things working, but no one has reached out to us despite our attempts to contact them. The uneven reimbursement just adds insult to injury.\n\nUPDATE: I was contacted and offered a refund, which Ticketmaster processed right away, so kudos to the Marvel Experience and Hero Ventures for doing the right thing. |
01 star
| Work out your glitches before you open. This is for kids. Arcade games are juvenile and not challenging. Unorganized. Long lines. The 3D movie crashed two minutes in AFTER they took back our glasses cause the 3D wasn't working. The motion ride was carnival quality at best. OVERPRICED!!! For what you get. Two hours of my life never get back. Not to mention the silly revolving doors between tents where the person behind me shoved the door into my heel. Like the other commenters, I was so angry by the time I got to the end. no way was I paying a ridicules price for our pictures. Save your blood pressure and money. Look elsewhere for fun. |
01 star
| Extremely disappointing and frustrating experience. Highlights:\n\n- $10 unexpected parking fee \n\n- Before we entered we were told by staff that food or drinks were not allowed on the premises, \"No exceptions.\" I learned that, actually, both were allowed, but only if you paid for them inside. When we did purchase food and drinks ($40 worth), we were never advised that we could not proceed into other domes with said food and drinks.\u00a0 At dome 3, the staff told us we had to throw away everything,\u00a0 which included the souvenir cups, before we could proceed (it's worth noting the concession stand is RIGHT NEXT TO dome 3). \n\n- The work I put in to pre register for the event (a laborious task due to a poor Web experience) was useless because the kiosks to activate/link profiles to your provided band didn't work. Also, I learned from a manager that the wristbands that were sent to AZ were not the ones they originally tested the experience with. The wristbands did not work at all,\u00a0 and they we're eventually taken away from us by staff outside the level 3 dome because \"they're vey defective,\" as one employee told me. \n\n- Staff activated each interactive game with random bands (I guess some actually worked?)...But this seemed to cause issues with the sensors that read body height; all but one of the games functioned poorly.\n\n- None of the 3D features worked,\u00a0 and we were told they would not work until Tuesday (3 days after our purchased event date). Very upsetting considering 3D features were advertised as part of the Marvel Experience. \n\n- Waiting times to enter domes were extreme (it took our group 40 minutes to enter the the Level 3 dome because the staff said they were fixing technical issues). Another 30 min for the 4D. Btw, why was it considered 4D if I'm watching a 1D movie on a big screen (no 3D glasses here), while sitting on a motion seat? \n\n- At the end of the event,\u00a0 I was asked by a staff member how was my experience.\u00a0 I gave my candid feedback and his reply literally was,\u00a0 \"Well, at least you didn't pay $180 bucks per ticket like some other people.\" Because...that's supposed to make me feel better? \n\n- Sidebar: Is it just me or did I not see one piece of merchandise in the shop that featured a female character (even though they were featured in the videos throughout the experience). Male characters only for sale. That doesn't seem very balanced.\n\n- Further frustrated, I asked who is on site to manage the whole experience. I was told it depends... There's someone managing VIP, food, tickets, and technology. I asked for anyone who can make changes. Strangely, they send me to the ticketing manager. When I provided my feedback I learned: no one really knows who or to what extent staff was trained (some staff admitted to me they hadn't been thru the experience), the wrong bands were sent to AZ, there isn't time for anything to fix things because \"we go from 9 am to 11 pm everyday and there's no time to figure anything out,\" AZ was more of a \"test ground,\" and the 3D won't be fixed until Tuesday, after someone is flown in to fix it. \n\n- If you want a refund (I'm sure you will), I learned you have to request it through TicketMaster.\n\nBoo. |
01 star
| The Marvel Experience was REALLY an experience. It was the worst experience that you could imagine!. The lines were long, long, long. After we waited in line to get in (only so many are allowed in at a time--makes sense to me) BUT and I mean BUT, there is NO time limit once you get in. Hence, there are too many people in the Training area. We waited 45 minutes in line to get into one of the Training games. (game lasted 3 or 4 minutes) This \"experience\" is being marketed as an Adult experience, but in reality it is for kids and at least 50% of the people there today at 11:30am were kids between the ages of 6 and 8. There were too many other things that were wrong, but that would take up too much of my time. If I could give a rating less than a One, I would. Save your money, give it to charity, do anything else with it, but.......... Do not go !!!!! |
01 star
| UTTER WASTE OF TIME and MONEY !\n\n$130 for family of four with parking and $4 for a bottle of water for.... waiting in line to get in to a tent where you AGAIN wait for in line to play second rate kinect games. Then you move on to the next tent where you AGAIN WAIT and WAIT to watch some trite Sunday morning cartoons.\n\nThe worst part of this is the way this is set up. THERE IS NO WAY TO LEAVE - you have to go through this gauntlet of boredom and tackiness to exit. I seriously thought about using the emergency doors, no joke here. We couldn't wait for this NIGHTMARE to end. We couldn't get the hell out of there fast enough. \n\nWhoever came up with this, started with this question. How can I separate bunch of fools from their money while putting least amount of effort? I disagree with previous reviewers in that the poor experience was due to technical difficulties. The poor experience is due to fundamentally flawed design at every level. Almost everything there from plot of the story, cartoon design, organization, the attractions inside the tent, the 4D ride seems to be an afterthought. Something thrown together hastily and on the cheap. There were few set pieces that look nice... but that's not even worth the trip.\n\nWhat they excelled at was how to extract your cash. Starting with the overpriced tickets, parking, photo opportunities, way overpriced cafe and the classic exit through the gift shop. Now If your cash wasn't enough they also have you input personal information under guise of obtaining your \"agent\" ID cards. Sadly you never get a physical ID and in retrospect this was just a way to gather your personal information be resold for even bigger profit. It's just SICKENING. \n\nShame on Marvel. I actually enjoyed most of of their movies. Now every time I see Iron Man or Captain America I seriously cringe. I am definitely will not be seeing any more of the upcoming Marvel movies in the theatre or purchase any merchandise. It's a shame because Jon Favreau take on Iron Man really turned be on to the genre. On the opposite side of the spectrum we have projects such as Marvel experience - which completely turn me off from the Marvel franchise. |
12 star
| After sending an email via the Marvel Experience site, I received an email expressing apologies and offering return tickets or a refund. \n\nIMO, the groups that experienced the severe tech difficulties, should have been approached by management before we left the \"experience\". That probably would have saved a lot of the negative reviews.\n\nFor the apologies and return/refund tickets, they get an additional star. |
01 star
| Overall spent $300 for an experience that was hyped up to be the best experience. At least that's wasn't what was shown on the advertisement my nephew saw. That is the only reason we all wanted to go as a family.\n\nWhat did we really get? RFID bracelet that didn't work. Why make us spend multiple time registering. In the end, the games showed me up as some 8 yr old white kids. \n\nThe Hulk game and Iron man game were not even sync or calibrated. Whats the point of waiting in line to training and no be able to do anything except crash into the mountain or not even move the hulk. You should invest in a XBOX. At least they know how to get those game working\n\nThe only good game was the laser black widow game. Too bad you only had 1 of them and it also had the longest line. What were you thinking?\n\nThe 3D? Really? First of all, it didnt work or wasn't 3D to begin with. Then we had to keep looking at the done. Why not just tell us to lay down on the floor? It would have been better than have to keep our neck in that uncomfortable position.\n\nThe 4D? Great, still no 3D but now our seat gets some movement. I guess it wasn't bad but from the look of the movie, i suspect our faces should have appeared on the screen to be part of the movie BUT since the RFID didn't work, we had some random people I didn't know. I don't think a single person on the screen was in my party.\n\nIf you wanted us to test out the ride for people in the later day, I understand. But you really shouldn't be charging for that since you didn't get your act together! It should have been free or a greatly reduced price; not the same price as every one else. \n\nOh also you should have mention the $10 parking on the website. Not all of us carry cash. Lucky we had enough change in the car to cover this. Even the sign directing us to the parking lot didn't mention $10 until we got to the gate. Stupid poor planning! |
01 star
| They should name the name from the Marvel Experience to the Awful Experience. How can a company that makes such good movies associate with this rip off? My kids were frightened. I really need to look into this and see if anyone who runs this company has experience at this. I heard Magic Johnson was involved? |
01 star
| The Marvel Experience has a lot of potential. The idea of playing the role of a recruit for SHIELD, training, and helping to defeat Hydra is awesome. However, the execution of this event was so disappointing that words can't even express it.\n\nIf you go, DO NOT buy VIP\nWe bought 2 regular VIP tickets for $100 and one Level 9 ticket for $180. The only difference between the regular VIP and Level 9 VIP was a small cheap spiderman action figure. THAT IS IT. Supposedly you get a custom figure from the gift shop, but none of the employees knew what it was so we didn't get it. The \"VIP Lounge\" which we all had access to was a small crappy tent with 2 small couches, and the VIP food consisted of small cups of fruit, vegetables, and popcorn. Not what we expected for the price. The VIP bathroom they advertise is only next to the VIP lounge tent, so with the exception of the first 10 minutes you are there, you will be using the regular bathrooms with everyone else. \n\nNothing seems to work, not even the employees\nMost of the employees didn't seem to know what was going on. It took us almost an hour to even get access. Some employees were in character, calling you a recruit and acting as if it was all real, but most of them were apathetic and disinterested, and our VIP concierge was even texting on her phone. The wristbands you get at the beginning are supposed to be programmed with your information so that when you are in training, you scores can be recorded. BUT the machines that you use to register your information were broken when we were there, so our characters were just \"First Name Last Name\". The training modules used Kinect to detect your movements, and often did not register when you were doing something. When I played the Iron Man game, it did not once register any of my movements. When I complained to one of the employees, she said it just doesn't read some people. Umm..Okay? Not what I wanted to hear after waiting in line for 30 minutes to play this game.\n\nIt just goes from bad to worse\nAfter you complete your training, you go to a dome-shaped tent to receive your mission. It is projected on the ceiling of the tent, and you are told to sit on the dirty carpeted floor to watch it. If this sucked for me, I'm sure this sucked for the older people there who brought their grandchildren. The transitions between each experience thereafter are unnecessarily long and you will find that you spend a large portion of your time just standing and waiting. Keep in mind, this is after the 2.5 hours you spent in the training room, waiting for 30 minutes at a time in line for each activity. When you do finally get to the final chamber where you, one of the recruits, are needed to save the day, you are asked to lift your arm band to save the day, only to realize they took your armband. You will then go to the giftshop where you see more employees in this one room than you saw in the entire event, and they follow you as you walk around the giftshop to make sure you aren't stealing anything. Stealing from them? I feel like they stole from me! I want my $380 back!\n\nThe moral of the story\nBe a real superhero. Save your money, save your time, save your sanity. Don't go. |
01 star
| So all of the things I posted about and feared...came true! Big surprise! So where can I get our refund? We had to pay 10$ MORE to get NEW tickets so we'd be secured a spot. Thank god we did because the lines for those who were told to come at \"any time\" were atrocious. Poor kids waiting in the sun...EXACTLY what I feared. The ride was not in 3D and was short. A lot of props were very cheap and plastic they looked super fake. Legacy Effects should have been hired to do the props. It was laughable actually. A lot of things were not working and it was supposed to be geared towards adults....uhm, no...this was definitely for little kids. Even the marvel section at Universal (before being bought by Disney) was a way better experience. As someone with a low income, this was incredibly expensive and disappointing. The wrist bands tracked us for what purpose? They took them away before the MAIN RIDE?! So now you have all of my information and for what? Leave the production to Disney, Legacy or Stan Winston for a GOOD experience. Very poorly executed. Oh and we found some of the busts and frames they were selling for 75% cheaper at HOBBY LOBBY the DAY of the event! LOL. Give me a refund. Total bait and switch. |
01 star
| I really wish I could have my money back. And I'm kind of embarrassed that this was a gift activity too. I'm writing this review actually, as I stand in a Disney-length of line to partake in a simple and probably overrated video game activity. Pretty sure the website hyped this up much more than needed. The \"times of entry\" that you purchase tickets for, are overcrowded, for one... And for the first 45 mins you are here, nothing is happening.\n\nThere is a ratio of 5:1 kids to adults. The age of these kids!? 3-6 years old. The rules and FAQs do specifically state that this experience is for older kids and adults. And sure enough... A kid is crying next to me while the mother yells at the poor staff member because her kid is too small and unable to activate the video sensors. \n\nFor the price of $30 per person, and then paying $10 for parking... You too can enjoy crowded rooms full of snot nose kids, screaming parents, long lines to pathetic \"experiences\" and a marvel themed caf\u00e9!!! \n\n... A kid just threw himself on the floor in crying hysterics next to me |
01 star
| If I could give 0...I would. Don't do it. |
23 stars
| I surprised my dad with this Marvel Experience. He was like a kid playing with all of the activities. We stayed and played for almost two and a half hours. The lines were short and we didn't wait long to participate. I was a little hesitant going with the bad reviews but am glad we went. We made our own experience a good one. |
01 star
| i will spend the rest of my life trying to build a time machine so i can go back to decmber 23 2014 and convince myself not to go to marvel experiance!!! worst experiance of my life, yes that is rite, worst of my life for sure. it was worse than that time uncle jimmy was inappropriatly touching my leg, it was worse that crapping myself in the third grade and trying to hide it from my classmates. the closest thing i can think would accuratly describe how this turd of a event made me feel would be getting 3 duis in one day and contracting aids the next day. do not go! i want a refund but the idiots that work there were to busy making sure i was \" excited \" so i couldnt get a refund, i would have rather killed myself than stay another minute to argue with someone about getting my 100.00 dollars back. oh and the website will tell you about all this tecnology they have yet the phone in your pocket is more advanced than anything you will see at marvel experiance |
01 star
| I never complain but this was awful. I felt sorry for the girl putting on the bracelets. She was having a hard time. The kiosks were down so couldn't even activate them. Then we go wait in a line. They let 120 in at a time. So after 20 mins or so waiting there we got in. Look it's Iron Man's mask. Why does it look like a plastic toy? All of the \"movie props\" looked like cheap plastic. I went to the little marvel area at Disney and everything looked real. Here it looked cheap. Then came the lines. I waited in the wall crawl line with the kids while my wife waited in the 3D shoot em up line. We were able to do both after over an hour. So we had been in line for about 1 1/2 hours overall and got to do two things that took a couple mins each. Maybe 5 mins at the shoot em up. The kids were bored so we went to the next area. We got to see a video on one dome and the \"4D\" motion ride. Those were decent but not worth the $120 we paid for tickets. When I asked the kids what was the best part, it was eating at YC's afterwards. As a fan boy I am totally disappointed by this. If I could give it negative stars I would. |
01 star
| Not worth the money at all. Long lines. Disorganized. I could play these \"games\" at home for a fraction of the cost. Obvious cash grab and a waste of time. \"The Money Extortion\" |
12 star
| I was disappointed when our check in time was for 11:30am and we didn't even get in until almost 12:30pm. Then not only did we wait an hour to get in, there is long lines everywhere. We waited at least an hour to do a 5-6 minute 3D game and then the lines were too long to do the other training so we just went on to the 3D movie and then that pushed us right into the 4D movie. So we were there from 11:30am - 2:30pm and did 3 (5-10 minutes each) things. Very disappointed. A small churro was $5 so even to feed my kids a small snack would have been $25. Very interesting idea and we would have enjoyed it more but my kids actually had more fun at Peter Piper Pizza after the Marvel Experience. That's all they have talked about was playing games. Never mentioned the Marvel Experience once to their friends. \nThey were not prepared for such a large number of people. I figured having a check in time would help eliminate the crowd but it was a waste of our time. |
01 star
| I am only giving this one star because it is not possible to give it zero. I was so very excited to bring my son to this. We had been eagerly anticipating this event.....I don't even have words to express how disappointed I am. I genuinely feel robbed. Robbed of my hard earned money. Robbed of my precious valuable time. And robbed of my sanity as I stood in Dinseyland long lines to play overrated arcade games the DIDN'T work. I believe the website and \"Blogs\" are guilty of false advertising. I wouldn't waste my time if this event was free. I hope I can find a way to get my money back. I would also like to note that I have never written a review before in my life. I decided to sign up with a Yelp account in hopes to save someone else from the major disappointment I just experienced. |
01 star
| DO. NOT. WASTE. YOUR. MONEY.\n\nI know what you're thinking: How bad could this be? No way Marvel would endorse something that isn't 100% awesome. This must be a guy who went on the first day when they had glitches, it has to have gotten so much better since then. \n\nDon't do it. Marvel really duped us on this one. There are two decent activities to participate in (a shooting game and a maze) but both require a full hour wait and last only a few minutes at best. The rest of the area has very little interactivity. I went several days after the opening night and everything was working, nothing was out of service. Despite that, my kids (7 and 9) were bored the entire night. \n\nThe 3D/4D graphic shows were cool, but they were very brief and not at all worth the $150 we paid for a family of 5. I'd love to have time travel as a super power so I could go back and tell myself not to waste the money or the time. Hopefully, you don't make the same mistake. |
01 star
| OMG do not, I repeat DO NOT waste your money!\nIt was literally a walk thru museum.... Couple 5 min 3D simulations but nothing more than the vibrating chair at bed bath and beyond. |
12 star
| Yelp limits you to 5001 CHARACTERS in your reviews--which simply is not enough for things like \"experiences.\" That said I have posted a full review here on our blog at https://gerouxcrew.wordpress.com/2014/12/29/our-experience-at-marvel-experience/ for all to see complete with pictures if you would like more details about my comments below\n\nDisclaimer:\nIt should be noted that I refrained from reading any reviews or watching any news stories about this event prior to our visit so I kept my own expectations as high as they should have been for the cost of the tickets. Also, while some may say it is not fair to compare something like this to \"Disneyland\", I disagree. Disney as the parent company who has \"theme park\" entertainment down to a science would never settle for the poorly executed design and management of this experience to exist. No reason to re-invent the wheel- pool resources from the Disney parks gurus and fix the kinks. Several of the activities inside the experience are actual activities AT Disneyland (in the Innoventions attraction in Tomorrowland) so there should be zero \"kinks\" with those, yet there are.\n\nCost: For our family of 4 (2 adults 2 teens) we paid $145 for the Marvel Experience plus an additional $10 for parking and shelled out another $20 for a souvenir photo. So at $175 we are not talking about chump change.\n\nTime: We had tickets for Sunday December 28th at 3pm- the web said the experience would last 90-120 minutes. We were there for 3.5 hours ( i.e. 210 minutes) from 2:45pm until 6:15pm. Approximately 60 minutes of that was actual \"experience\" everything else was standing in line.\n\nWould we do it again?:\nnot likely- at least not at the cost that it was. Again it was nearly $30 per person\n\nPros: It's Marvel so if you like Marvel you will be able to find something to like about it.\n\nCons: 1-interestingly enough kids 6 and under were FREE- which blows my mind because there sure were a TON of them and they take up a TON of time on the activities that those of us that PAID to be there are now having to wait for. Due to the structure of the activities I believe every person who enters should be a paying ticket holder that would make it fair. 2- parking was an additional $10 (if you ever go to anything at Talking Stick you KNOW you have to pay for parking, this just always sucks- but at $10 per event they need to PAVE that lot- the dirt is getting old) 3- poor crowd management (read full review for details) 4- low value high cost (see full review for details of what $30 per person gets you) |
01 star
| I know what The Marvel Experience feels like whenever I've gone and seen a Marvel movie. Fun, excitement, laughter. All joyous emotions. I felt none of that during this experience. This was just flat out horrible on many levels. \n\nI avoided the dreaded $10 parking fee that others encountered. When I went with a buddy of mine Sunday night it was pretty dead. Guess the bad word of mouth had made it thru by then. \n\nThe staff was just so blah. No excitement or enthusiasm of any kind. But I will say that it was at night so maybe they are just tired from repeating the same stuff over and over.\n\nThe \"interactive\" stuff isn't much. It felt very cheap and that they were thinking. Let's just slap the name Marvel on it and people will love it. The Spider-man wall climb was just a regular rock climbing wall that moved. Would it have killed them to make a rock climbing wall that looked like the side of a high rise building? Or something like a magnet or velcro suit that let's u stick to walls? Dome 1 mostly consisted of monitors that had the origins of the characters which were all covered many times before in Marvel movies and cartoons. And the noise level of the dome drowned out the sound of the televisions, so you couldn't hear anything anyways. The \"museum\" was a joke. I was thinking it was a hall of Marvel history with props from some of the actual movies. All the props looked like plastic toys you could get a any toy store. Most of the games didn't work right. The holo simulator was ok, but it felt cheap. As far as computer animation has come along the graphics for the heroes in dome 1 was very lackluster. \n\nThe Quinjet that was advertised so much as a life size one that you wouldn't believe it was all one piece. Was just pretty much a wing. There was no cockpit or seats or anything like that. Just more monitors telling you about the origins of the villains.\n\nThey took away our initial bracelets when we reached Dome 2 and I for one have no idea why they gave them to us to begin with. Cause they told us when we first walked in that those bracelets they gave us didn't work. It just made no sense at all. The 3d movie was cool but it ends right when it starts getting good with no conclusion and the staff ushers you right into the next room. The 4d ride was fun for what it was. But again without those bracelets working the part where they want you to interact falls flat. \n\nThe gift shop was full of overpriced items and not many things to choose from. It consisted of a certain amount of items just spaced out in different parts of the gift shop. \n\nAll in all for $37 its a major ripoff. I would feel like a straight idiot if I paid for the VIP package. The games are the same type of games you would find in a Peter Piper. You would think they would have people dressed up in character costumes walking around the place for photo ops. And it basically focus on The Avengers. If its a true Marvel experience where were all the hundreds of characters that they have in their library?\n \nIf your a 5 year old kid. This place is a blast. I got excited when I first pulled up to the place and I saw those huge domes all glowing and the music blaring. But if your a true Marvel fan thinking your going to go into the mecca of the world of Marvel universe. You'll come out very very VERY disappointed. |
01 star
| Waited 1.45 hour for a 5 min shooting game and another hour to spend 1 min. walking through laser beams. Two of the attractions were broken and the wristband to track your points and keep the groups moving through were also broken. |
01 star
| Huge disappointment. Gave it so many chances and excuses for it not to suck. But I'm the end it just flat out sucked. Not worth the 30 dollars if you're over the age of 12. I will stick to the Marvel comics/movies. We also noticed(while standing in an hour line for something that didn't work) was the interactive animations were full of lag and looked as someone set up a Xbox 360 kinect to use. |
01 star
| Do not waste your money or time.\n\nThe wait times were 30-45 minutes for each event, the technology was old, and nothing seemed to work. I was given a wrist band for no reason. The motion seats were nice, but the 10 minute 4D experience movie should have been in 3D. |
01 star
| Got the VIP packages and that was now way worth the additional 100 plus for this experience. If your lucky once inside you can find a staff member with a red hat who is supposed to be your concierge to get to the head of the line. Well that only works on entry and one interactive exhibit. You stand in line for everything else. The VIP tent is tiny with $7 drinks and your VIP T shirt. NOT even close to being worth it. You do however save the $10 parking fee, whoohoo , it's a dust bowl dirt lot. Overall the group running it mentioned several things were not right, like the screen printed poster not being available (part of VIP), the 3D not working on something's , and the RFID wrist band, what's with that? It didn't do anything. Overall the $25 ticket might be okay, but not the VIP. |
01 star
| I agree with others that this would have been more entertaining and fun if I were younger. \n\nI knew there would be many children, so I went in with that expectation. In reality, the adults and teenagers were much harder to deal with. Two forty-something year old women stood in line behind my boyfriend and me and they shouted as if they were at a concert. They would not shut up about every little thing they observed and kept butting into other people's conversations. Long story short...these kinds of events attract idiots and people of all walks of life. So brace yourself for an airport-like experience.\n\nThe entire event was rather boring and full of long lines. It focused on the Avengers characters; but for political correctness, they threw in the Black Panther and the \"strong woman type\" She-Hulk. \n\nNone of the registration kiosks were open. So it seems they never fixed their IT issues. The technology is a bit dated, and to be honest a lot of the interactive games were of same quality as DisneyQuest in Chicago (closed since 2001). Seeing the Cox logo on a screen was in bad taste. I'm surprised I didn't see more sponsorship logos around. \n\nIt's not worth the drive, headache, or money to go. I would rather drive to Universal Studios Florida from AZ and stand in their lines for some decent thrill rides than this load of crap. |
01 star
| As you can see from the reviews, The Marvel Experience sucked. \n\nWhat are you going to do about it?\n\nThis whole fiasco was put on by a group called Hero Ventures entrusted by Disney with the Marvel brand and they are taking a big steaming dump all over it. Disney, as caretaker of the Marvel brand, has dropped the ball. As a lifelong Marvel fan, I'm pretty pissed.\n\nIf you feel the same way, let Disney know: http://thewaltdisneycompany.com/contact-us |
34 stars
| I'm not sure what all the negativity is about. I took my 8 year old son. Yes, some of the lines got long, but not absurd. Four stars for the food was expensive, and so was the gift shop. The staff really played the role like you were in an experience. My suggestion for next year would be to increase rides to reduce lines, or decrease amount of people at one time. The 3D and 4D experience are totally worth the price of admission. |
01 star
| I was looking forward to this event in Scottsdale as it was one of the few times my fiance and I could get away from work to do something together. Unfortunately the day was far from pleasant. It began by not going in at our scheduled time, but over an hour later. We tried to relax with soda and water as the sun beat down on us, only to find the concession stand had only room temperature drinks! We were also unable to register our wrist bands which made the experience not quite as immersive during the \"training\" as I felt like I saw just \"First Player\". There were long lines for each activity and game, and the staff didn't seem to care much about it instead goofing with their phones, ignoring my questions, and talking with other employees about non work related activities. And the games and activities did not work or respond well at all. We finally gave up to go in to more hurry up and wait lines to see the 3D dome. the sound was so muffled we couldn't understand half the dialogue. Then came more hurry up and wait while we waited for the ride. The ride itself wasn't bad though and unfortunately the only thing that went well. Even the gift shop area seemed poorly managed by employees that were more interested in talking to girls that were obviously much younger than them and \"checking them out.\"\n\nI felt as if I wasted my ticket money and spent it for overpriced warm drinks, poor staffing, and standing in line for 4 hours of my day. So glad I didn't opt for VIP |
01 star
| Don't. Just don't. Every horrible thing people have said on here is 100% true. I read reviews before going but kept thinking that it couldn't really be that bad. Trust me, it is. I'm not technologically advanced as far as 3D and 4D so I was sure that those things would interest me and seem cool. Wrong. It was sooooo bad. Let me lay out my complaints for you, one by one.\n\n1)We went on 12/30 at 11:30 am. It was hot in the main dome. Uncomfortably so. This is AZ people. Even in the winter, the sun shines. Have adequate a/c and ventilation ready.\n\n2)The lines. For heaven's sake, the lines. I've stood in shorter lines at Disneyland. Not too mention after you stand in each line the game lasts no more than a minute. So I just stood there for 45 minutes to be entertained for 60 seconds.\n\n3)Broken stuff. The registration booths were broken but they still gave you these stupid bracelets to wear. They did absolutely nothing. Nothing. Try to explain that to a 5 year old who wanted to scan his bracelet at every game or exhibit we went to. Also that day one of Spiderman's climbing \"walls\" (these were a freaking joke) were down as was some of the Ironman games.\n\n4)The expense. I took my 5 year old so he was free. Which was good because if he wasn't I would have been asking for my money back. Everything inside was overpriced, just like the ticket itself. They had a souvenir popcorn bucket for $10. You'd think for that price it would be something cool, printed with characters and stuff on it. No. It was a white bucket that said The Marvel Experience in black. That's it. \n\n6)The 3D/4D portion. Both the movie and ride were ridiculous. For the movie you had to stand in this dome and crane your neck up to watch it on the ceiling. You weren't allowed to sit and watch this. No, that would make too much sense. Same for the ride except you were sitting in a vibrating chair for that one. It was still uncomfortably high on the ceiling. And you can only ride the ride once. This should be said with a huge disclaimer before you buy the tickets. Sure, it was kind of lame but if I had been able to ride it more than once it might have lessened the blow. \n\nOverall my 5 year old loved it. I can't imagine anyone over the age of 5 loving it though. He thought the ride was cool. It's just too bad we could only ride it once. If it came back next year I definitely wouldn't take him unless the prices the went down and everything else went up. |
01 star
| Ripoff is the only to accurately describe my experience. To further explain the price was too high for what you got in return which was overcrowding to the point inhibiting participation. The experience could all be had on wii and a local gym. |
01 star
| I was ready to be a SHIELD recruit. But recruits are relegated to being INACTION figures standing in long lines forever for 2 lame rides. 4D just means you're entering a Dollar-Deducting Disappointment Dome. Run for your lives! Keep your $34/person in your wallet. Parking is an extra $10. The most fun we had was laughing while reading bad-funny Yelp reviews about The Marvel Experience during the endless wait for Nothing Much. Thank God our tickets were comped. Kill me now.\n\nTo be totally fair, I should add that the people working this event in Scottsdale were beyond nice and pleasant. We're talking Disney level niceness. The staff was great. |
01 star
| Save time and money with the Marvel Home Experience... here's how in 7 easy steps!\n\n1. Stand in a corner for an hour.\n\n2. Setup your favorite light gun game... I like Duck Hunt. Stand approximately 20 feet away from the light gun for an 1 hour.\n\n3. Play the light gun game for 5 minutes.\n\n4. Walk around your house for 30 minutes trying to decide on a thing that you don't want to wait for the next hour to do. \n\n5. strap a lcd monitor to your ceiling, and put in an animated Marvel movie. Anyone will do it doesn't really matter. Watch that movie for 10 minutes or until your neck gets too sore to continue... whichever comes first.\n\n6. Sit in a chair and continue to watch that movie while rocking back and forth. Spray some compressed air in your face 4 - 5 times. \n\n7. Go online to Skymall.com and look at overpriced crap. Don't buy anything.\n\nThere you have it. All the fun of the Marvel Experience in your own home. \n\nSeriously, all the bad reviews on Yelp are fairly accurate. Really long lines, lackluster events, promised experiences that are often broken. All leading to the ridiculously overpriced gift shop. I regret every minute I spent there today. Hopefully the people in the next town this traveling circus goes to next read Yelp before buying tickets. |
01 star
| What a freakin scam!!!! I have not been this let down in awhile. Ok so the web site promoted this amazing 3 and 4 dimensional experience, and I went to see the state of simulation technology. \n\nI should have known it wasn't going to be good when Robert Downey Jr. was not Tony Stark in the intro cartoon while you waited in line to be let in. It only got worse from there.\n\nIt begins in the \"main dome\" which I expected to be an interactive dream... What I got was a bunch of displays of plastic that didn't do anything, a line to play a shooter game that would be better on the wii, which then proceeded to a five minute dome movie that was a cartoon, and a three minute simulation ride, where the seat moved, again with a cartoon. And that was it... no amazing interaction with the marvel characters, no four dimensional holograms that brought you into the action, no 360 degree movie experience to make you feel like you were there... In short, Disney made \"circle vision\" in the 60's and it was WAY BETTER than anything I saw in my 2 hours in this cheap scam to sell marvel apparel.\n\nIf you had a kid, who was 6, MAYBE they would enjoy it... MAYBE.\n\nDo not waste your money... Go go karting instead, there is a place right around the corner... |
01 star
| I jumped on to write a review, and sadly looks like I'll just be echoing a lot of bad reviews. \n\nDespite my poor review, My 5 year old had a great time. We got there right at opening, and had purchased a VIP ticket. DO NOT buy the VIP ticket. It did not do anything for us once inside. It only lets you get in to a shorter line once or twice. We waited in plenty of lines. \n\nVIP lounge had great staff, but was not worth the time. Lounge food was mostly communal bowls of chips, and pretzel mix etc, during flu season. I was a bit grossed out. Not even a complimenatry soft drink available. Just water. You could buy soda and beer at ball game prices.\n\nPositives: The Staff was incredible. Really great people wanting to help you have a good time, many in character, with great attitudes. I bet they heard a lot of complaints which is unfortunate as we liked every person we met. \n\nThe technology worked for us throughout the event, and was very cool. Bracelets were waste of time. They should eliminate this aspect.\n\nIt's the lines that ruin the event. As everyone has been repeating, the 30 minutes to an hour in line for a just ok activity is a massive let down. \n\nI would give this event a thumbs down, and the VIP Pass a double thumbs down.\n\nIf they reduce the number of folks, it may improve the event. |
01 star
| Let me add to the other reviews that mention the endless lines, malfunctioning exhibits, poorly trained staff, ridiculous refreshment prices, unadvertised parking fees and no warning that purses and strollers are not allowed inside. We were there on the infamous first Saturday, however, and I understand that there may be early glitches, and other excuses for Marvel to have robbed us of $100+. \n\nHere's another reason they suck: my husband was injured in one of the only experiences that was functional that day. I will fully admit that it was his fault, thinking he could be more flexible than his frame allows. The security and EMT staff were very kind and prompt. The husband ended up in the ER, but fortunately his injuries were not too serious. However, what appalls me is that they did not follow up with a phone call to either me or my husband when several staff members emphatically said they would, in order to make sure he was ok. I guess they were just relieved that we have insurance and are not litigious. |
01 star
| NOT WORTH IT FOLKS! Not enough words to convey about my experience but here goes. \nAfter reading all the hype, decided to take a chance and spend $30/ticket. I am a fairly new Marvel fan and went with someone who is a [middle-aged] Marvel fan. The VIP tickets might have been a better bet IF I could have afforded them (about $100/ticket). The \"hyper reality\" is just HYPE. Poorly executed event, to say the least. The lines were incredibly long and once you got to do or see something, it only lasted a couple minutes. We only got to do three things in our 3 hours there! We stood in line for one 3D event for over an hour and the even took just 2 minutes. In our experience, there were numerous equipment malfunctions and glitches, so many kinks have to be worked out yet. We went on 12/30 so assumed any issues would have been fixed by then, but nope! The staff was poorly trained and at times, many of them did not seem to have any management or guidance around. A couple staff members completely ignored us when we asked questions, and others simply did not know or seem to care. \nOH and let me mention the $10 parking fee that they don't bother to tell you until you show up. Sadly we did not have cash on us and ended up being late to the ticket start time. Not a big deal in the end because at our 5pm start time we stood in line and waited for almost 20 minutes before being let in.\nAt the end of the event you get a free cheap plastic bracelet for completing and passing the Shield training and becoming a Shield recruit, whatEVER. Also at the end is a souvenir store where you can pay for overpriced this and that. Walk right on out folks.\nThis was a partial Christmas gift to someone I care about. I think it's safe to say we both felt let down. The hype says this event is geared to older kids and adults, however, it was clearly set up for younger kids, and kids under 6 were apparently free. Really young kids were the only one who seemed to enjoy it. And of course, food and beverage prices were astronomical. So overall, I would recommend foregoing this experience and save your money for something else. The people who put this on should be utterly ashamed of themselves. It was awful. |
01 star
| This event was horrible. Lines, lines, lines. Has anyone been successful in getting their money back?? Ticketmaster won't budge. |
23 stars
| Very eclectic interior. Friendly staff. Food is small plates. Drinks are strong with house - made syrups. Good place to meet friends early in the night, but keep an eye on your tab or you might be broke before 10p;) They will likely be a 4-5 star establishment with time |
34 stars
| So, I was reluctant to see this but my wife dragged me to it. Surprisingly, I thoroughly enjoyed myself. The four singers did a great job and did justice to Sir Elton John, Barry Manilow, and billy Joel. A nice clean respectful show. |
34 stars
| Piano Man features classics from Billy Joel, Elton John, and Barry Manilow. If this is your kind of music, then this is your kind of show! \n\nWe saw this in the V-Theater. It's an intimate (read: small) theater in the Miracle Mile shops. I didn't like being forced into the lounge prior to the show, where you can either order cocktails or just sit at the bar and wait to be let in. Why not just open the doors when we can head in the theater? Oh! Because they're trying to rip you off on overpriced drinks. The pregnant lady wasn't impressed, LOL. \n\nThe 4 singers - 2 men and 2 women - are extremely fun and engaging. Excellent vocals and good choreography make for a fun hour and a half. And the band is the real star of the show. They're very talented. The sax player was my favorite. My husband and I expected at least 1 real piano, but the band includes a keyboard. When we got going, we didn't feel like we were missing anything without a real piano. \n\nThe show will definitely get your toes tapping and make you wanna sing along! Check it out! |
45 stars
| This store is new to me and new to the neighborhood, and being the product junkie I am I had to check it out. This store is all about product. It's not like a GNC or a Vitamin Shoppe as it's very open and minus a couple of display tables all the merchandise lines the walls of the store. They had product lines that were new to me but also ones I am familiar with like ON, BPI, Quest, and Dymatize. The pricing on the products I asked about was fair and not jacked up like you find at other nutrition stores. Customer service was great and the associate seemed very knowledgeable. I know I'll be back when I need to replace my supplement staples. |
45 stars
| Great place and very enthusiastic employees. As an introvert I don't like how \"friendly\" they are, but I love the coffee here and now use them as a \"social training regimen\". \n\nTheir stamp/punch cards are a WAY better deal than you get at Starbucks, and they give free stuff. We've already got a \"Dutch Mafia\" hat!\n\nOK, free stuff and enthusiastic people are just extras, the coffee is still the reason we go here. We were pretty diehard Starbucks people (we have the cups, Gold cards, buy their coffee beans, bla bla bla) -- but, now that Dutch Bros is popping up in more convenient locations...... might lose my Gold Card status. |
23 stars
| This Checkers location recently opened up on the corner of Jones and Tropicana in the Smith's shopping center.\n\nI've never been to Checkers. The food was decent for fast food and the prices were low. I wasn't too excited about this location, but it's good to have a little more diversity in the area for junk food. |
01 star
| My box of loaded fries came with a surprise: A DEAD FRIED COCKROACH!!!!! Luckily the incompetent employee forgot to put fork in my bag so I had to pick cheesy fries by hand and that allowed me to notice the bug!!! Big one too. |
01 star
| The fucking employees are incompetent stop hiring highschool dropouts. When we got back the order was wrong the fries were cold, was so exited when they recently opened, with the shitty service and even shittier food i hope the shut this place down |
01 star
| It's just sad, to be so excited to finally see a checkers and them to be so shitty. I ordered a big chicken club they assured me they had the right order and it wasn't. ..when I called to see if i could get some kind of something back for my wrong meal and super cold food they pretty much told me go fuck myself. Don't waste your time here cause the bad customers service and horribly cold food will just piss you off. Smh hopefully the right person see this and I can get back my 26$ we spent for something I would not eat in a zombie apocalypse. |
01 star
| Oh god it was terrible! The employees were annoyed with the customers and even made fun of the guy in front of me. When I got my food there was a roach or cricket leg in it. Seriously. I'll starve before I eat here. |
45 stars
| We love partnering with HeartHook! They have empowered our social media marketing and are the most forward thinking Phoenix Marketing Services organization we know. Frank and his team have taken our social and digital marketing to new heights. They are passionate, creative and responsible partners! |
45 stars
| There is absolutely nothing wrong or not delicious at this recently opened establishment. I've tried several items off their menu (pastries, cookies, sandwiches) and sampled their range of coffee in the short time they've been open and found everything delicious. Friendly customer centric staff, an immaculate atmosphere thats warm and inviting. I couldn't be more pleased to locate such a great place, fairly close to home, to write my novels. HIGHLY RECOMMENDED. |
01 star
| As you walk in the order Kiosks are too close to the door and you walk right into people trying to order or people are walking into you as you order, bit akward, I don't suggest using them. The food was somewhat bland and a little overpriced for the quantity you get. There was fast and friendly service and the place was very clean. If you are hungry and you love to eat be prepared to drop a lot of cash! |
34 stars
| Quite a selection of donuts. Even had cronuts. The price for a dozen was around 10.00.\nThe donuts were fresh and delicious. The ladies behind the counter were kind and swift. \nI like the fact that they open at 5AM, I can then pick up a dozen for my office. |
45 stars
| Finally it's open after weeks of seeing and passing the sign almost everyday. Let me tell you it's worth the wait. Located in a strip mall around the corner of Tropicana and Fort Apache sits this little gem. It's a quaint mom and pop donut shop with minimal d\u00e9cor but their products and friendly service are what makes them shine. They offer a variety of donuts from your good ol glazed to the often sought after cronut and all the yummy goodness in between. Prices are comparable to the more known Dunkin donuts but Ace's quality surely surpasses. They open at 5 am which is super convenient to stop by and grab treats to surprise the coworkers with.\n\n****PS****\n\nLOL read Ryan H's review, couldn't agree more. Glad to know I'm not alone in that department. It seems like whenever I come here I tend to pay more and more. I always just order half a dozen but I never pay $5.99 like how it's advertised (and yes I am aware cronuts are $3) The last time I visited, I ordered a dozen and bam total bill was over $16 and this was after I asked her which donuts were part of the 9.99 price tag: her answer was 4 of the special and the rest regular donuts. It's not going to stop me from going there because I do like the quality and the ladies are nice, I just wont get a dozen anymore hahahaha. |
45 stars
| Fresh tasty donuts at a great price. The Korean owners were lovely. They were very welcoming. I enjoyed the assortment of cake donuts and yeast donuts. Every single donut I had was great. If I lived here, I would come again! |
12 star
| It's not terrible. Sushi menu is definitely limited. Did not try the hibachi only the sushi which was just ok. Not bad and not good. Probably wouldn't go back voluntarily. Some of their food is out of the box frozen like the crab Rangoon instead of made to order. I asked the waitress and she told me it was frozen. The ginger salad was terrible because the ginger sauce was bad. Salad lettuce was browning. If you have options, I say pass. |
34 stars
| Nice atmosphere. I expected this to be more of a takeout place, but it is definitely more of an eat-in experience. We ordered a Hibachi chicken meal, and some sushi rolls (Alaska and Tuna) The hibachi came with a salad, soup and choice of several sides. The salads came out, and almost immediately the soup and our main courses were brought to the table. The timing could use some improvement. The sushi was very good and the texture was better than most local places. We will definitely be back! |
12 star
| Expensive lunch meals. Fried pickles were good. Waitress messed up 2 orders out of 4. Don't think I'll return. Asked for no cheese waitress joked extra cheese, then brought my meal with cheese. Better places to eat in area. |
45 stars
| Great wings, salad, and beer. The Cuban sandwich was good too. What else could you ask for? |
12 star
| Highly overpriced and food was cold. Our waitress seemed confused and didn't know the menu. She had no idea about gluten free. The gluten free bun was awful. |
45 stars
| The staff here are amazinf Grade A customer service ; respectful'friendly:and polite.they are awesome they let me charge phone to and catered to my wants.thank u Ricky ocampo for the awesome hospitality.the music is good and the place is classy plus artistic.Shout to the staff that work here in this pic .awesome |
45 stars
| Forget about other nearby locations for breakfast. This is the place. Delicious Belgian Waffles, Smoked Salmon plate and the most beautifully cooked poached eggs I've ever eaten. Service outstanding from everyone here. Good ambiance. Been here twice for breakfast. Will definitely be back to try lunch and dinner. |
34 stars
| Great food, even better service. When I sat down at the bar I was immediately greeted by 'Joey' who asked my name. He was very friendly and accommodating. Other reviews I read before I came here mentioned the service and believe them all. The greeting wasn't all the discussion I had from the bar, which isn't normal for me as I'm not seeing that at bars as much anymore, nor do I invite it. These guys really put forth the effort to make conversation.\n\nI ordered the baked chicken wings (a few pics already so didn't add to the pile) they were amazing. 6 to an order for $9, they aren't spicy (recommend to the owner to make this an option) but they still taste great (I personally enjoy spicy food). I followed this up with a slice of cheesecake. Let me tell you as a cheesecake fanatic, this is good. \n\nCan't stress enough the service, everyone here makes a strong effort to engage in conversation with their customers. I see it with all the patrons currently sitting in the room. I had a nice discussion about my company and CES with Mario. Really nice and knew my company just by looking at my shirt. Not that I work for an obscure company, but he was or seemed genuinely interested in what I do.\n\nSo let's get down to it, why would I give 4 instead of 5 stars with all the nice things I have to say. Well one thing is I'm a stingy bastard when it comes to ratings, if everyone is 5 stars then everyone is the same again, so what's the point. The other is I do have a couple requests of the establishment to make it better for me. 1 the beer selection is lacking. I'm a dark beer drinker, they have one dark on the menu that's not my style, which is ok because if you don't drink beer or dark beer then who cares. The other goes back to the wings, taste great, but give me a spicy option or at least some hot sauce on the side.\n\nAgain, great food and better service, check this place out of you're in Vegas |
23 stars
| The hubby and I went on Friday. We love Greek food so when we found out this place opened we were all for it. \n\nThe food was great. HOWEVER, staff might need more training on the menu. When we saw that loukoumades was on option on the menu we jumped right on it. We were happy we didn't have to wait until the next Greek festival to have some. When we asked the person taking our order how many were in an order she looked at us and said its just one big round ball. Umm yea, we then explained to her what they were and she then took a moment to go ask how many were in an order. I'm so used to biting into a loukoumades and having the honey burst out in all places (so darn good!!), yeah not happening here though :( :(.\n\nWe'll just have to wait until the next Greek festival to get our fix.\n\nThe rest of the food was fine, nothing out of this world, but it was good. |
34 stars
| Mean sandwich, as usual. Located in the new Forum Food Court at Caesars Palace. I grab Earl of Sandwich every time I go to Vegas so I was excited to see another one open. My family was shopping at the Forum Shops and needed a quick bite. We decided to eat at the food court we passed by on our way to the shops. Little did I know that the Forum Food Court opened that very day.\n\nI ordered an Avocado BLT on wheat. Loved how they used crumbled bacon instead of bacon strips. Every bite had the right amount of bacon, lettuce, and tomato. Avocado can make just about any sandwich better. The balance between the avocado and mayonnaise was just right which really put this sandwich over the top for me.\n\nService with a smile and no lines during this visit. Hope it stays that way. Earl of Sandwich, conquering Caesars Palace. |
12 star
| Good food (small portions), Horrible Service\n\nI suppose any new restaurant has to work our wrinkles, and this place has a lot of wrinkles to work out. While the food is good, the portions are smaller than similar restaurants. That said, the service is horrible here, even by Chinese restaurant standards. I felt like I was back in China w the rude servers and lack of hospitality. I suppose I will come back again to see if the service improves after being open for awhile, but for now, this place is a fail. |
34 stars
| As another reviewer has mentioned, The Jade Restaurant occupies the space that use to be Cathay House. Cathay House use to be my go to for Dim Sum in LV; now it will be The Jade Restaurant.\n\nThe dim sum was hot and fresh! At one point, the cart server mentioned that the item I wanted was not hot and that she would bring me one from the kitchen. Now that's good service!\n\nThe dim sum variety was good serving the basics plus they offered plates of roast duck, BBQ roast pork, as well as some noodle dishes. Our table server was very attentive while I noticed that the server assistant (busser) seemed a bit \"lost.\" It was obvious that he had not worked in a restaurant before.\n\nThe management and hosts were doing their best and trying to offer the best service; it was clear that they were inexperienced, but they were doing their best. The cashier was very slow; not quite sure why. Our server took our check to be totaled and we waited a bit. Finally, we went to the cashier to pay; there was a queue to pay and our check still was not tallied.\n\nOverall, I would recommend The Jade Restaurant based on this experience. Best wishes to The Jade Restaurant. |
12 star
| Waitress dropped a pair of scissors on the ground, wiped it on the towel and proceeded to cut the food. Nothing is outstanding here. Much better when it was Cathay house restaurant. The turnip cakes and taro balls were extremely salty. Egg tart is not bad along with the tripe. Siu Mai, shrimp balls, and banh cuon were hit and miss. Service was below average. Neglected our table a lot and we had to verbally call them over. Chrysanthemum tea. |
34 stars
| This used be Cathy House. . Now The Jade. . It is an improvement. . Dim sum is way better. Prices are still to be determined. They need to quickly get rid of the Nasty carpet and remodel the bathrooms. . They are busy and could use some help with getting the dim sum carts around more quickly. . Over good place. |
12 star
| Pizza is great but service is crap. waited 10-15 min with 4 ppl in front of me to order a slice! of pizza then another 10-15 to get it. then u have to go search for water and napkins in the food park. not to mention trying to find a place to sit and eat the 7 yes 7 dollar slice of just peperoni pizza. no common sense is practiced here. |
45 stars
| Woooo!!!! Love this place!!! Missed ir soooo much. Havent had it in years. Since i moved to Vegas. Best fastfood FRIES!!!!!! Hands down |
01 star
| I had high hopes for this place. When I learned that they were building one (at this location), I was incredibly stoked because (previously) they only had 1 on Boulder/Lamb and that was way to far for me to drive.\n\nThis would be the first time I have been able to eat frequently at a Checkers since I moved to Las Vegas from Georgia 10 years ago.\n\nUnfortunately, there are just too many flaws with this place for me to overlook, and here they are:\n\n(1) The cooks can't tell the difference between sandwiches: I ordered a Big Chicken Deluxe... the only difference between the 'Deluxe' and the regular Big Chicken sandwich is that the deluxe comes with a tomato and cheese. ON 2 OCCASIONS IN A ROW they forgot to add the tomato and cheese. I had to bring it back to the counter and explain it to them. The SAME staff prepared it both times... so apparently they don't learn their lesson nor do they care.\n\n(2) Pricing and menu layout is inaccurate and incredibly confusing. They have a HUGE sign on the OUTSIDE window stating that the \"Big Chicken Deluxe\" is 2-for-$6 yet on the menu (at the top) inside the building, it says it's 2-for-$5 ... I pointed this out to the cashier and she did nothing to get this corrected. So, I ended up paying MORE than what the menu says.\n\n(3) For some strange reason, they make EVERYTHING available except napkins. Keep in mind this is really greasy food, so you're going to need some napkins. But, if you want napkins you have to go out of your way to ask them for some because they don't have the foresight |
23 stars
| Hmmm...not quite sure what to make of this place. It's right on the corner and has a nice patio for people watching. Inside is a good sized bar area, an open floor area for standing or dancing, and a few tables and booths around the exterior.\n\nThey offer food during the day and early evening and then become a nightclub at night.\n\nIt just seems like another new place without much to set it apart or make it feel special. It might have a slightly older crowd but in general it's the same people you see out all the time. I get the feeling people are here because it\"s new but that will wear off soon in my opinion. |
45 stars
| WOW!!! First off, the place is gorgeous. Hats off to the designers and craftsmen that put this place together - well done - very well done. I attended the friends and family opening the other night; a good friend of mine Tay Black invited me.. Tay gave me a tour and I was really impressed. I was especially impressed with the coffee shop. Tay told me they will have coffee on tap; that is not something you can really find in Scottsdale so I'm super excited about that.. On another note I wanted to point out how professional and courteous the security staff was. Their security is obviously not your run of the mill old town \"bouncer\".. \nBetween the awesome staff and good food and great atmosphere I'm sure Dakota is going to be the new go to spot for Scottsdale's young partying professionals. |
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