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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money. | {
"text": "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money."
} | [
{
"label": "NEGATIVE",
"score": 0.9989394545555115
},
{
"label": "POSITIVE",
"score": 0.0010605397401377559
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What time will a transfer from the US take? | {
"text": "What time will a transfer from the US take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984278678894043
},
{
"label": "POSITIVE",
"score": 0.0015721613308414817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Can I get a physical card for free, or is there a charge? | {
"text": "Can I get a physical card for free, or is there a charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984729886054993
},
{
"label": "POSITIVE",
"score": 0.001526986132375896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Why am I not allowed to transfer money to my cryptocurrency exchange? | {
"text": "Why am I not allowed to transfer money to my cryptocurrency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987001419067383
},
{
"label": "POSITIVE",
"score": 0.0012998048914596438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can I use my card to withdraw from my account? | {
"text": "Can I use my card to withdraw from my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995735287666321
},
{
"label": "POSITIVE",
"score": 0.00042644841596484184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
What country's money can I hold currency in? | {
"text": "What country's money can I hold currency in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989357590675354
},
{
"label": "POSITIVE",
"score": 0.0010642512934282422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
If I need more than cards will I have to pay a fee to receive them? | {
"text": "If I need more than cards will I have to pay a fee to receive them?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992677569389343
},
{
"label": "POSITIVE",
"score": 0.0007322486490011215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
What are then rules on beneficiaries? | {
"text": "What are then rules on beneficiaries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9914492964744568
},
{
"label": "POSITIVE",
"score": 0.0085506746545434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
are there any exchange fees | {
"text": "are there any exchange fees"
} | [
{
"label": "NEGATIVE",
"score": 0.9919849038124084
},
{
"label": "POSITIVE",
"score": 0.008015068247914314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
As far as courtries go which ones are supported? | {
"text": "As far as courtries go which ones are supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9637547135353088
},
{
"label": "POSITIVE",
"score": 0.03624524921178818
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Why is my withdrawal from the ATM still showing as pending? | {
"text": "Why is my withdrawal from the ATM still showing as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992690682411194
},
{
"label": "POSITIVE",
"score": 0.0007309309439733624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
My card didn't work at the ATM in Notting Hill. Is my card working? | {
"text": "My card didn't work at the ATM in Notting Hill. Is my card working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995835423469543
},
{
"label": "POSITIVE",
"score": 0.0004164720594417304
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
maximum how many days get the courier? | {
"text": "maximum how many days get the courier?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932801127433777
},
{
"label": "POSITIVE",
"score": 0.006719926372170448
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Please delete my account immediately. | {
"text": "Please delete my account immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9995707869529724
},
{
"label": "POSITIVE",
"score": 0.0004291703808121383
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I can't remember my password. | {
"text": "I can't remember my password."
} | [
{
"label": "NEGATIVE",
"score": 0.999305009841919
},
{
"label": "POSITIVE",
"score": 0.000694948248565197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Can you help me to quickly cancel a transaction I accidentally did to the wrong account? | {
"text": "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.00027981612947769463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Are you going to charge me to collect the money? | {
"text": "Are you going to charge me to collect the money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946759939193726
},
{
"label": "POSITIVE",
"score": 0.0053239488042891026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Explain the activation method for this card | {
"text": "Explain the activation method for this card"
} | [
{
"label": "NEGATIVE",
"score": 0.9583948850631714
},
{
"label": "POSITIVE",
"score": 0.04160511493682861
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
My payment card was declined - could you tell me why? | {
"text": "My payment card was declined - could you tell me why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995983242988586
},
{
"label": "POSITIVE",
"score": 0.0004017293395008892
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Can you please reactivate my card? | {
"text": "Can you please reactivate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9504101276397705
},
{
"label": "POSITIVE",
"score": 0.04958983138203621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
My top-up was cancelled, could my bank be the problem? | {
"text": "My top-up was cancelled, could my bank be the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996393918991089
},
{
"label": "POSITIVE",
"score": 0.0003606068785302341
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I asked for a refund but its not here yet | {
"text": "I asked for a refund but its not here yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9982286095619202
},
{
"label": "POSITIVE",
"score": 0.0017714655259624124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How do I order a new card? The current one is about to expire. | {
"text": "How do I order a new card? The current one is about to expire."
} | [
{
"label": "NEGATIVE",
"score": 0.9987014532089233
},
{
"label": "POSITIVE",
"score": 0.001298487070016563
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Can I put my found card back into the app on my phone? | {
"text": "Can I put my found card back into the app on my phone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994901418685913
},
{
"label": "POSITIVE",
"score": 0.0005098451511003077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me. | {
"text": "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me."
} | [
{
"label": "NEGATIVE",
"score": 0.996507465839386
},
{
"label": "POSITIVE",
"score": 0.003492458490654826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Extra charge during transfer | {
"text": "Extra charge during transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.012001004070043564
},
{
"label": "POSITIVE",
"score": 0.9879989624023438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why is my cash request and the amount I received different? | {
"text": "Why is my cash request and the amount I received different?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988552331924438
},
{
"label": "POSITIVE",
"score": 0.001144814770668745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I used my card to top up, but now I don't see the money in my account. | {
"text": "I used my card to top up, but now I don't see the money in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9988725781440735
},
{
"label": "POSITIVE",
"score": 0.0011273662094026804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me? | {
"text": "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997716546058655
},
{
"label": "POSITIVE",
"score": 0.00022838209406472743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My top up is still pending | {
"text": "My top up is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.12276379764080048
},
{
"label": "POSITIVE",
"score": 0.8772361874580383
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Why can't I make multiple payments with my virtual card? | {
"text": "Why can't I make multiple payments with my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983503818511963
},
{
"label": "POSITIVE",
"score": 0.0016495944000780582
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me? | {
"text": "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9902486205101013
},
{
"label": "POSITIVE",
"score": 0.009751426056027412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible? | {
"text": "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991480112075806
},
{
"label": "POSITIVE",
"score": 0.0008519835537299514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Someone else made a Direct Debit transaction on my account | {
"text": "Someone else made a Direct Debit transaction on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9983577132225037
},
{
"label": "POSITIVE",
"score": 0.0016423068009316921
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I haven't used my card all day but there is a payment showing in the app. Please cancel it! | {
"text": "I haven't used my card all day but there is a payment showing in the app. Please cancel it!"
} | [
{
"label": "NEGATIVE",
"score": 0.9991846680641174
},
{
"label": "POSITIVE",
"score": 0.0008153757662512362
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made! | {
"text": "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!"
} | [
{
"label": "NEGATIVE",
"score": 0.9970723390579224
},
{
"label": "POSITIVE",
"score": 0.002927604364231229
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What kind of security protects my money? | {
"text": "What kind of security protects my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944236874580383
},
{
"label": "POSITIVE",
"score": 0.005576380994170904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Does the app allowing exchanges between USD and GBP | {
"text": "Does the app allowing exchanges between USD and GBP"
} | [
{
"label": "NEGATIVE",
"score": 0.07512953877449036
},
{
"label": "POSITIVE",
"score": 0.9248704314231873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
What do I need to see my source of money? | {
"text": "What do I need to see my source of money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993313550949097
},
{
"label": "POSITIVE",
"score": 0.000668634136673063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash. | {
"text": "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9994351267814636
},
{
"label": "POSITIVE",
"score": 0.000564909481909126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
What exactly is the exchange fee? | {
"text": "What exactly is the exchange fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9947992563247681
},
{
"label": "POSITIVE",
"score": 0.005200698971748352
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
My card is not able to be activated how do I get it to work? | {
"text": "My card is not able to be activated how do I get it to work?"
} | [
{
"label": "NEGATIVE",
"score": 0.999752938747406
},
{
"label": "POSITIVE",
"score": 0.0002470978652127087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I do not understand what this particular direct debit is ? | {
"text": "I do not understand what this particular direct debit is ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996398687362671
},
{
"label": "POSITIVE",
"score": 0.0003600702912081033
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What is the reason my payment was not accepted? | {
"text": "What is the reason my payment was not accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996138215065002
},
{
"label": "POSITIVE",
"score": 0.00038626461173407733
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this. | {
"text": "This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this."
} | [
{
"label": "NEGATIVE",
"score": 0.9926096796989441
},
{
"label": "POSITIVE",
"score": 0.007390291895717382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How do I perform identity checks? | {
"text": "How do I perform identity checks?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984050393104553
},
{
"label": "POSITIVE",
"score": 0.0015949239023029804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
How much does it cost to get more cards? | {
"text": "How much does it cost to get more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994431138038635
},
{
"label": "POSITIVE",
"score": 0.0005568436463363469
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
what steps do i do to get a real card | {
"text": "what steps do i do to get a real card"
} | [
{
"label": "NEGATIVE",
"score": 0.9872720837593079
},
{
"label": "POSITIVE",
"score": 0.012727883644402027
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What do I do if my card is about to expire? | {
"text": "What do I do if my card is about to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979149699211121
},
{
"label": "POSITIVE",
"score": 0.0020850016735494137
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I'm still waiting for my card that was issued a week ago. What should I do? | {
"text": "I'm still waiting for my card that was issued a week ago. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988021850585938
},
{
"label": "POSITIVE",
"score": 0.0011978329857811332
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Where's my virtual card | {
"text": "Where's my virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.997657299041748
},
{
"label": "POSITIVE",
"score": 0.002342674182727933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
how many uses are the disposable cards good for? | {
"text": "how many uses are the disposable cards good for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992257356643677
},
{
"label": "POSITIVE",
"score": 0.0007743118912912905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I have not seen any changes in my account balance(s) after making a transfer. | {
"text": "I have not seen any changes in my account balance(s) after making a transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9979877471923828
},
{
"label": "POSITIVE",
"score": 0.0020123061258345842
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can I use this app to exchange between dollars and pounds? | {
"text": "Can I use this app to exchange between dollars and pounds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985973238945007
},
{
"label": "POSITIVE",
"score": 0.0014026404824107885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I am having problems with my physical card. | {
"text": "I am having problems with my physical card."
} | [
{
"label": "NEGATIVE",
"score": 0.9996668100357056
},
{
"label": "POSITIVE",
"score": 0.00033320856164209545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I need to verify the source of funds. | {
"text": "I need to verify the source of funds."
} | [
{
"label": "NEGATIVE",
"score": 0.9975419044494629
},
{
"label": "POSITIVE",
"score": 0.0024581451434642076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I didn't want to make a transaction, I want to revert it | {
"text": "I didn't want to make a transaction, I want to revert it"
} | [
{
"label": "NEGATIVE",
"score": 0.9996557235717773
},
{
"label": "POSITIVE",
"score": 0.0003442576271481812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I want to know about your refund policy. | {
"text": "I want to know about your refund policy."
} | [
{
"label": "NEGATIVE",
"score": 0.0662166178226471
},
{
"label": "POSITIVE",
"score": 0.9337834119796753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this. | {
"text": "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this."
} | [
{
"label": "NEGATIVE",
"score": 0.9976919889450073
},
{
"label": "POSITIVE",
"score": 0.002308034338057041
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I do not have the information to verify my identify. | {
"text": "I do not have the information to verify my identify."
} | [
{
"label": "NEGATIVE",
"score": 0.9997590184211731
},
{
"label": "POSITIVE",
"score": 0.0002409302833257243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Is there a charge for topping up by card? | {
"text": "Is there a charge for topping up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957068562507629
},
{
"label": "POSITIVE",
"score": 0.0042931134812533855
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
How to receive the actual card | {
"text": "How to receive the actual card"
} | [
{
"label": "NEGATIVE",
"score": 0.08316083997488022
},
{
"label": "POSITIVE",
"score": 0.9168391823768616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
My account transfer was blocked. | {
"text": "My account transfer was blocked."
} | [
{
"label": "NEGATIVE",
"score": 0.9996551275253296
},
{
"label": "POSITIVE",
"score": 0.0003449143550824374
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How will I receive my PIN? | {
"text": "How will I receive my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977002739906311
},
{
"label": "POSITIVE",
"score": 0.002299683401361108
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
How can I trade currencies with this app? | {
"text": "How can I trade currencies with this app?"
} | [
{
"label": "NEGATIVE",
"score": 0.998674750328064
},
{
"label": "POSITIVE",
"score": 0.0013252956559881568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Why did the app deny my top-up? | {
"text": "Why did the app deny my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.997998058795929
},
{
"label": "POSITIVE",
"score": 0.002001894172281027
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
My transfer is stuck pending? How do we fix it to it goes through? | {
"text": "My transfer is stuck pending? How do we fix it to it goes through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997614026069641
},
{
"label": "POSITIVE",
"score": 0.00023859630164224654
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Could you please tell me why my purchases from this morning say payment is pending? | {
"text": "Could you please tell me why my purchases from this morning say payment is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984080195426941
},
{
"label": "POSITIVE",
"score": 0.0015920299338176847
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Can I set my own top-up limit? | {
"text": "Can I set my own top-up limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982300400733948
},
{
"label": "POSITIVE",
"score": 0.00176997110247612
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Can I change my PIN at any ATM? | {
"text": "Can I change my PIN at any ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986129999160767
},
{
"label": "POSITIVE",
"score": 0.0013870286056771874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why have i been charged a fee for using my card? | {
"text": "Why have i been charged a fee for using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984346032142639
},
{
"label": "POSITIVE",
"score": 0.0015654258895665407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
what documentation do I need for the identity check? | {
"text": "what documentation do I need for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983965754508972
},
{
"label": "POSITIVE",
"score": 0.0016034716973081231
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
What top up charges are there for US cards? | {
"text": "What top up charges are there for US cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963112473487854
},
{
"label": "POSITIVE",
"score": 0.003688797587528825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Can you tell me the restrictions for the disposable cards? | {
"text": "Can you tell me the restrictions for the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981579184532166
},
{
"label": "POSITIVE",
"score": 0.001842091092839837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Why was I charged extra using my card? | {
"text": "Why was I charged extra using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971535205841064
},
{
"label": "POSITIVE",
"score": 0.0028464249335229397
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
A WD was just made on my account, but it was not me and I still have my card. What to do? | {
"text": "A WD was just made on my account, but it was not me and I still have my card. What to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962080717086792
},
{
"label": "POSITIVE",
"score": 0.003791871713474393
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
How long will a transfer take from Europe? | {
"text": "How long will a transfer take from Europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981997013092041
},
{
"label": "POSITIVE",
"score": 0.0018002953147515655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I think my pin has been compromised, what do I do? | {
"text": "I think my pin has been compromised, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.998573899269104
},
{
"label": "POSITIVE",
"score": 0.001426069880835712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Help me. My phone has been lost or stolen! | {
"text": "Help me. My phone has been lost or stolen!"
} | [
{
"label": "NEGATIVE",
"score": 0.9982972741127014
},
{
"label": "POSITIVE",
"score": 0.0017027102876454592
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
You operate in which countries? | {
"text": "You operate in which countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929108023643494
},
{
"label": "POSITIVE",
"score": 0.007089232560247183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Why was the price higher when I paid with my card? | {
"text": "Why was the price higher when I paid with my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974104762077332
},
{
"label": "POSITIVE",
"score": 0.0025894984137266874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me. | {
"text": "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me."
} | [
{
"label": "NEGATIVE",
"score": 0.9990197420120239
},
{
"label": "POSITIVE",
"score": 0.0009802075801417232
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
How can my friends top up my account? | {
"text": "How can my friends top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988180994987488
},
{
"label": "POSITIVE",
"score": 0.0011819314677268267
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I didn't receive the correct amount of cash | {
"text": "I didn't receive the correct amount of cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9997351765632629
},
{
"label": "POSITIVE",
"score": 0.0002648656372912228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Can you provide information for freezing my card immediately? | {
"text": "Can you provide information for freezing my card immediately?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980553388595581
},
{
"label": "POSITIVE",
"score": 0.00194467359688133
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I'm having problems with ID verification | {
"text": "I'm having problems with ID verification"
} | [
{
"label": "NEGATIVE",
"score": 0.999683141708374
},
{
"label": "POSITIVE",
"score": 0.00031684894929639995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I'm not sure where my phone is. Can someone else use the app? | {
"text": "I'm not sure where my phone is. Can someone else use the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995757937431335
},
{
"label": "POSITIVE",
"score": 0.00042420608224347234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why do I see extra charges for withdrawing my money? | {
"text": "Why do I see extra charges for withdrawing my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986428618431091
},
{
"label": "POSITIVE",
"score": 0.001357154455035925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Are these cards available in europe? | {
"text": "Are these cards available in europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9883350133895874
},
{
"label": "POSITIVE",
"score": 0.011664939112961292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
The exchange rate looks wrong on a holiday purchase | {
"text": "The exchange rate looks wrong on a holiday purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9994460940361023
},
{
"label": "POSITIVE",
"score": 0.0005539007252082229
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why isn't my payment showing? | {
"text": "Why isn't my payment showing?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978565573692322
},
{
"label": "POSITIVE",
"score": 0.002143386984243989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Can i set up an auto top-up? | {
"text": "Can i set up an auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991112351417542
},
{
"label": "POSITIVE",
"score": 0.000888693961314857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I noticed that there's a payment on my card that's pending. | {
"text": "I noticed that there's a payment on my card that's pending."
} | [
{
"label": "NEGATIVE",
"score": 0.8933063745498657
},
{
"label": "POSITIVE",
"score": 0.10669358819723129
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Where is the top-up card verification code? | {
"text": "Where is the top-up card verification code?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994243383407593
},
{
"label": "POSITIVE",
"score": 0.0005756979808211327
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Is it possible for me to set up separate accounts for my kids? | {
"text": "Is it possible for me to set up separate accounts for my kids?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993465542793274
},
{
"label": "POSITIVE",
"score": 0.0006534112617373466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
How many days until my US transfer arrives? | {
"text": "How many days until my US transfer arrives?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967373013496399
},
{
"label": "POSITIVE",
"score": 0.003262745914980769
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Money transfer help? How long? | {
"text": "Money transfer help? How long?"
} | [
{
"label": "NEGATIVE",
"score": 0.999025821685791
},
{
"label": "POSITIVE",
"score": 0.0009741417597979307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Why am I charged whenever I withdraw cash? | {
"text": "Why am I charged whenever I withdraw cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971932768821716
},
{
"label": "POSITIVE",
"score": 0.002806734526529908
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I need a Visa and a Mastercard from you. | {
"text": "I need a Visa and a Mastercard from you."
} | [
{
"label": "NEGATIVE",
"score": 0.9924252033233643
},
{
"label": "POSITIVE",
"score": 0.007574752904474735
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Will you work with any fiat currencies? | {
"text": "Will you work with any fiat currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958123564720154
},
{
"label": "POSITIVE",
"score": 0.00418761745095253
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
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