This is a retelling of an actual telephone conversation between my wife and a scheduler at a doctor's office. She put it on speaker so that I could hear it after the first exchange. I swear, you can't make shit like this up.<br/><br/>Wife: "Ok, I will be there on the 16th at 2:20. I need to inform you that I will have a guide dog with me."<br/>Scheduler (with thick middle-eastern accent): "What is guide dog?"<br/>Wife: "He's a service animal."<br/>Scheduler: "Is it a dog? we can only allow service animals that are dogs."<br/>Wife: "Yes, he is a guide<em>dog</em>."<br/>Scheduler: "What is the purpose for having the animal with you?"<br/>Wife: "To<em>guide</em>me."<br/>Scheduler: What is guide mean?"<br/>Wife: "He shows me how to travel safely."<br/>Scheduler: Why do you need a service animal?"<br/>Wife: "Because I'm blind."<br/>Scheduler: "You cannot see?"<br/>Wife: "Yes, I can't see, that is why I have a guide dog."<br/>"Scheduler: "Is this a dog?"<br/>Wife: "..." Click.<br/><br/>I was struggling to not roll off of the couch laughing at this guy.