"Yes, yes, I am Dolina, the proprietor, owner, manufacturer.  I basically do it all, though I hired Chakrin a while ago to assist with the business side of things, which she does admirably well.  With her looking after the shop, I'm able to concentrate on my commissions and various other projects, like this!  Other than that, I only contract with others for materials, distribution, delivery, advertising, and the like.<br/><br/>"Once in a while, though, I take the time to close down for a little bit and go out myself.  I see what needs and inspiration I can find out in the world, or hear of some cache of unusual materials:  mithral and adamantine, of course, but also byeshk, flametouched iron, targath, baatorian green steel, gehennan morghuth-iron, blended quartz, urdrukar...  I even visited dwarves to the northern mountains to learn about forming blue ice into weapons and armor.  I don't have much left, except my mug here..."  She takes a drink from what appears to be a mug of dark blue, opaque ice that sparkles as if coated in a film of gemstones.<br/><br/>"It doesn't melt, and even keeps my drinks cold, heh."<br/><br/>((Sorry for the wait.  Do you want to continue, and do we fast-forward, or go into the evening?))