The boy stared quite openly at Shay as she approached, and jerked when she spoke to him as though waking up from a nap he wasn't supposed to take. "I-i-is everyone to your liking, miss?" he squeaked, his teenage voice cracking for a moment. Apparently he had mistaken her intention and guessed that her true purpose was to file a complaint, because someone as important as she didn't just go around thanking people for just doing their job, did they?