Cassandra smiles, and nods, leading the way into the employees only area, and down a flight of stairs to the basement, a large, open room, with lots of plumbing, electrical equipment, and more. She points to a spot on the floor, where a number of large cracks are plainly visible, covering a good portion of the room, some of them wide enough to slip a coin into. "You see what trouble we're having? A month ago, the floor was smoother and flat, now look at it."