Norm isn't disposed to like most people, but he finds that he likes this Patveer already.  His method of dealing with the spoiled brat and its mother meets with Norm's full approval.  He's been on the other side of the customer service counter, and in his eyes the Kasmiri man just scored a rousing victory for the cause of abused, beleaguered blokes everywhere who had ever been forced to suffer the indignity of putting on a cheap plastic visor and a cheaper cotton polo shirt and having to smile while being accosted by hordes of idiots.<br/><br/>"He said to come see you," said Norm, conversationally.  He fished out the card that Tannen had given him and showed it to Patveer.  "Said you might know something about a..."  He paused, and glanced around himself, then leaned closer.  "...Missing building," he continued, in a more subdued tone.  "Specifically, Honer and Sons.  Have you heard of it?  Deals in trade supplies.  I work there."  He frowned.  "Or did, before it vanished.  Overnight, in fact.  Gone, without a trace, save only "We All Know You Did It" scrawled in red spray paint on a brick wall.  There's a thing, eh?  Have you heard of an entire building going missing before?  Not exactly the thing you'd put up flyers for."