"Yes Ms Hart, I can hear him, and by the sounds of it he is quite flat..."<br/><br/>Believe me if I heard an elephant slowly moaning away in its death throes I would find it more musical than Albert the dead tenant.   Now though, this is where I get to see just how on edge the woman is,, because what I ask next is usually met by a few minutes of silence.<br/><br/>"yes Ms Hart I can get rid of him...  but I will need your address and for you to put the phone on speaker so the ghost can hear me...  Will you do that Ms Hart?  I need to tell him something before I go over there and kick....  talk to it.  Will you do that for me now?