Two questions popped into my mind, Izzy.<br/><br/>1) How long have you had the laptop?<br/><br/>2) How long have you been having the crashes, freezes, BSODs (Blue Screens Of Death), etc.?<br/><br/>I like to think that I'm pretty good with computers, and a fairly good problem-solver. Remember that I'm only a PM away, and would be happy to help if I can, or if you think that more brains working on the problem will help solve it more quickly, then maybe a post in the help forums would be in order.