<div class="floatleft">(https://www.pngkey.com/png/full/889-8891004_calling-girl-png-call-center-girl-png.png)</div><strong>Name:</strong>Belinda Taylor<br/><strong>Age:</strong>22<br/><strong>Sexual Identity:</strong>Ambitious Workaholic<br/><strong>Position:</strong>Agent (Outbound Voice)<br/><br/>She took a drink from her water bottle. The last call had gone well. It was satisfying to be climbing the ranks, working on the queues where they needed someone with skill. Someone persuasive and charming, not just another drone to read the script. And then came the beep. She quickly scanned the script for the essentials while her trained reflexes kicked in. “Hi, my name is Belinda Taylor, I’d like to speak to Robert Smallwood please.”<br/><br/>She gave his answer her absolute, fullest attention, but there was no place for it in her memory. Only the entry into the computer and the next question, those were the things that mattered.<br/><br/>“Excellent. Final Solutions Incorporated are conducting a survey to help them improve their customer service. It takes about ten minutes, would you be willing to help with that?”<br/><br/>“Thank you very much. Firstly, with the contract you requested, was it a single target contract for an individual person or other entity possessing one corporeal form, or was it a multi-target contract for more than one person, or for an entity with multiple corporeal presences?”<br/><br/>“When it comes to the process of setting up the contract, how would you rate the efficiency of the agent who took your details, on a scale from zero to ten, where zero is not at all satisfied, and ten is extremely satisfied?”<br/><br/>“And with the accuracy of their work?”<br/><br/>“I see. And is there a particular reason why you gave them that rating?”<br/><br/>“And when you say ‘wrong target’, could you elaborate on that please?”<br/><br/>“And how did you feel after they killed your wife, instead of killing your ex-wife?”<br/><br/>“I’m afraid I’m not allowed to comment on anything you’ve said, or to suggest answers on your behalf. I can certainly imagine how I would feel, but the purpose of the survey is to ask for your answers.”<br/><br/>“And how would you rate the agent’s friendliness, on the zero to ten scale?”<br/><br/>“And moving on to the execution of the contract, how satisfied were you with the execution in terms of timeliness?”<br/><br/>“How satisfied with the amount of pain experienced by the target?”<br/><br/>“Was the contract intended to send a message to a third party?”<br/><br/>“And in terms of payment, how would you rate the convenience of the payment options that were provided?”<br/><br/>“And with the discretion of those payment options?”<br/><br/>“And to what extent did you feel that the price was good value, using the zero to ten scale?”<br/><br/>“Now I have formed an impression about your likely answer to this question, but I need to ask how likely you would be to recommend Final Solutions to a friend or associate?”<br/><br/>“And so that we have your answer on record, why is that?”<br/><br/>“Well, that brings us to the end of the survey. Thank you<em>so much</em>for your time. In case you missed it, my name is Belinda. In case my supervisor needs to check on my work, can I please confirm that I spoke to Richard?”<br/><br/>“Thanks very much once again, I hope you have a<em>great</em>night.”<br/><br/>She felt good about that call. At the beginning, Richard had seemed sad and confused. But by the end, he seemed way more focused and energized. It was amazing, the impact she could have by truly listening to people, and letting the computer be the one who remembers what they said.