I guess I should put this here!  Floyd and Jerry are identical twin brothers in the service of Miss Marigold Viseli.  Their pre-curse identities are Flotsam and Jetsam, the freakish eel things from Little Mermaid!  The mistress likes to stay in her swanky digs unless it behooves her to be somewhere in person, so you'll usually find one of these guys being her eyes.