Mr. Black looks back at Zade and pauses for a second considering open hostility towards him then finally saying “you sir, were not invited into my office” his voice was calm...as calm as he could get it at least. “and with that in mind I would calmly ask that you close the door and be on your way. Not that you have a right to an explanation but this has nothing to do with the broken glass. I am quite confidant it was not Lita just as I am quite confidant I will find and....confront the true culprit soon enough. That having been said I propose a question to you. Do I travel to your house and tell you how to care for your family? Your pets if you have any? Your wife if you have one?....No I do not. So with that in mind I would kindly ask that you do not take the liberty to travel into my house and propose to know better than I what is needed in my house. Now you have been a pleasant client. You have followed the rules of this establishment, and as of yet I have no reason to call you an enemy. I kindly ask that you do not change that"