The problem?<em>The tower was damaged, if not broken entirely.</em><br/>The date and time of the incident?<em>Only a day before this one, at roughly noon.</em><br/>A short summary of the problem?<em>Ever since the aforementioned time, the computer has completely ceased to function.  Customer claims that he has opened up the computer and cleaned it out from top to bottom, used a can of compressed air, and dusted the remainder of the computer, and yet it refuses to power up.</em><br/><br/>The eighteen-year-old girl's fingers danced across a slim keyboard belonging to a fairly high-performance laptop computer, currently resting in her lap. She gave herself the tiniest of breaks, eliminating the clicking noise of keystrokes for a few moments, while a curious middle-aged man looked over her shoulder like a small child, attempting to peer at the text on her screen.  Amy stretches her arms out, locks the backs of her fingers together, and pushes her palms out, giving a tiny bit of relief to her hands. Quickly going back to typing, she shifts the laptop slightly to the left, to make it easier for the customer to see.<br/><br/>"I'm only typing up a small report for my employers, sir.  If you'd like, you can watch? I promise, I don't mind if you watch!"<br/><br/>With that out of the way, she continues typing the rest of the report.<br/><br/><strong>Error Corrected:</strong><em>It would seem as though the most prominent error was the lack of power being supplied to the customer's computer, due to the placement of the wires.  Computer hardware works correctly and efficiently, but the power cord was unplugged at a strange angle, just barely enough to affect the power flow to the customer's computer tower.</em><br/><br/>She could feel his gaze upon the screen, and a deep grunt let her know what he thought of her last bit of information.  She raises her hand halfway into the air and quickly adds to her statement.<br/><br/>"Don't worry, I'm sure it was a result of a long period of activity. The angle of the plug made it difficult for many to notice, so it's not a surprise to see it like this.  It wasn't an uncommon issue, sir, so don't worry about it."<br/><br/>She had to reassure him, above all else.  In her head (or perhaps her heart), she could see him associating her words with blame, blame with shame or anger, and that could lead to any number of results.  Sure, it might be considered over-reacting, but in her mind, it was simply preparing for the worst.<br/><br/>"Will that be all, sir?" she asks as she approaches the front door. her answer, unsurprisingly, is a simple shake of the head, met by her own hand wave.  Well, that was it, then....Another frantic customer worked up over a silly mistake.  The last one had simply misplaced the power supply, and the one before that broke his keyboard through excessive force.  This kind of thing happened daily, but it wasn't so bad.  Every once in a while, an actual error presented itself, and putting her wits to the test was something she looked forward to.  So, with that out of the way, she'd bring her daily cycle to a close, only to repeat it the next day, starting with a wake-up call from her computer, a shower, breakfast, some coding, and finally, work from about 11 AM to 6:30 PM or so.  Her reward for this was, of course, a calming drive home in her sky-blue Mazda.  The night wasn't over yet, though...Not without running an analysis through the city, making sure to investigate personally.