Non-emergency problems (ex. road, blight, trash, utility, etc.) reported by citizens through focused citizen engagement applications.
Your ArcGIS Online organizational account allows you to use an existing service to publish an empty feature layer.  This service can be used to collector a series of non-emergency problems (road, blight, trash, utility, etc.).

You can configure the Citizen Problem Reporter application provided in the ArcGIS for Local Government solution for your organization and, in doing so, learn how to help citizens and general public submit non-emergency problems and triage those problems to appropriate local government personnel. To complete the configuration, you will need experience with ArcGIS Online.
[{'id': 13, 'name': 'AnimalProblemComment', 'parentLayerId': -1, 'defaultVisibility': True, 'subLayerIds': None, 'minScale': 0, 'maxScale': 0}, {'id': 14, 'name': 'BlightProblemComment', 'parentLayerId': -1, 'defaultVisibility': True, 'subLayerIds': None, 'minScale': 0, 'maxScale': 0}, {'id': 15, 'name': 'BuildingProblemComment', 'parentLayerId': -1, 'defaultVisibility': True, 'subLayerIds': None, 'minScale': 0, 'maxScale': 0}, {'id': 16, 'name': 'HealthProblemComment', 'parentLayerId': -1, 'defaultVisibility': True, 'subLayerIds': None, 'minScale': 0, 'maxScale': 0}, {'id': 17, 'name': 'NbrhdPoliceProblemComment', 'parentLayerId': -1, 'defaultVisibility': True, 'subLayerIds': None, 'minScale': 0, 'maxScale': 0}, {'id': 18, 'name': 'ParkTreeProblemComment', 'parentLayerId': -1, 'defaultVisibility': True, 'subLayerIds': None, 'minScale': 0, 'maxScale': 0}, {'id': 19, 'name': 'RoadProblemComment', 'parentLayerId': -1, 'defaultVisibility': True, 'subLayerIds': None, 'minScale': 0, 'maxScale': 0}, {'id': 20, 'name': 'SafetyProblemComment', 'parentLayerId': -1, 'defaultVisibility': True, 'subLayerIds': None, 'minScale': 0, 'maxScale': 0}, {'id': 21, 'name': 'SnowIceProblemComment', 'parentLayerId': -1, 'defaultVisibility': True, 'subLayerIds': None, 'minScale': 0, 'maxScale': 0}, {'id': 22, 'name': 'TrafficSafetyProblemComment', 'parentLayerId': -1, 'defaultVisibility': True, 'subLayerIds': None, 'minScale': 0, 'maxScale': 0}, {'id': 23, 'name': 'TrashProblemComment', 'parentLayerId': -1, 'defaultVisibility': True, 'subLayerIds': None, 'minScale': 0, 'maxScale': 0}, {'id': 24, 'name': 'UtilityProblemComment', 'parentLayerId': -1, 'defaultVisibility': True, 'subLayerIds': None, 'minScale': 0, 'maxScale': 0}, {'id': 25, 'name': 'VectorControlProblemComment', 'parentLayerId': -1, 'defaultVisibility': True, 'subLayerIds': None, 'minScale': 0, 'maxScale': 0}]
nan
nan
nan