Can you outline what a customer journey could look like on cargoexportusa.com? Please outline in a table format the key phrases, key touchpoints during each phase. 1 or 2 jobs to be done per phase and potential pains and gains per phase.
Please write in English language.
user
sure, i can help you create a table outlining a potential customer journey on cargoexportusa.com. here is a table with the key phrases, touchpoints, and potential pains and gains for each phase:

| phase | key phrases | key touchpoints | jobs to be done | potential pains | potential gains |
| --- | --- | --- | --- | --- | --- |
| discovery | cargo export usa | company website | understand services | finding relevant information | discovering relevant services |
| | | seo | trust building | | building trust |
| | | newsletter signup | lead collection | | building a mailing list |
| | | | | | |
| evaluation | cargo quote | lead form | compare options | finding relevant quotes | receiving competitive quotes quickly |
| | | phone call | communication | ensuring trustworthiness | quick answers to questions |
| | | | | | |
| selection | cargo booking | booking form | make an informed decision | booking a cargo | quick and easy booking |
| | | in-person visit | trust building | receiving personalized attention | building a long-term relationship |
| delivery | shipping status | email updates | stay informed | tracking shipping status | peace of mind during delivery |
| | | phone call | communication | receiving updates on shipping status | quick and easy communication |
| | | in-person visit | trust building | receiving personalized attention | building a long-term relationship |
| | | | | | |
| post-delivery | shipment received | email survey | provide feedback | providing constructive feedback | improving services |
| | | phone call | issue resolution | addressing issues quickly and efficiently | resolving issues quickly |

note that this is just a possible example, and the actual journey may vary depending on the specific needs of the customer and the services offered by cargoexportusa.com.
assistant
Sure, I can help you create a table outlining a potential customer journey on cargoexportusa.com. Here is a table with the key phrases, touchpoints, and potential pains and gains for each phase:

| Phase | Key Phrases | Key Touchpoints | Jobs to be done | Potential Pains | Potential Gains |
| --- | --- | --- | --- | --- | --- |
| Discovery | Cargo export USA | Company website | Understand services | Finding relevant information | Discovering relevant services |
| | | SEO | Trust building | | Building trust |
| | | Newsletter signup | Lead collection | | Building a mailing list |
| | | | | | |
| Evaluation | Cargo quote | Lead form | Compare options | Finding relevant quotes | Receiving competitive quotes quickly |
| | | Phone call | Communication | Ensuring trustworthiness | Quick answers to questions |
| | | | | | |
| Selection | Cargo booking | Booking form | Make an informed decision | Booking a cargo | Quick and easy booking |
| | | In-person visit | Trust building | Receiving personalized attention | Building a long-term relationship |
| Delivery | Shipping status | Email updates | Stay informed | Tracking shipping status | Peace of mind during delivery |
| | | Phone call | Communication | Receiving updates on shipping status | Quick and easy communication |
| | | In-person visit | Trust building | Receiving personalized attention | Building a long-term relationship |
| | | | | | |
| Post-delivery | Shipment received | Email survey | Provide feedback | Providing constructive feedback | Improving services |
| | | Phone call | Issue resolution | Addressing issues quickly and efficiently | Resolving issues quickly |

Note that this is just a possible example, and the actual journey may vary depending on the specific needs of the customer and the services offered by cargoexportusa.com.
assistant