text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
I should have a refund in my statement but I can't see it | {
"text": "I should have a refund in my statement but I can't see it"
} | [
{
"label": "NEGATIVE",
"score": 0.9978368878364563
},
{
"label": "POSITIVE",
"score": 0.002163108205422759
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I am having a slight problem with my American express in apple play, can you help me fix the problem with top up? | {
"text": "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992857575416565
},
{
"label": "POSITIVE",
"score": 0.0007142218528315425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Why does my account show as pending a cash withdrawal from the ATM that I have already made? | {
"text": "Why does my account show as pending a cash withdrawal from the ATM that I have already made?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993888139724731
},
{
"label": "POSITIVE",
"score": 0.0006112077971920371
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
What happens if a merchant doesn't accept you payment? | {
"text": "What happens if a merchant doesn't accept you payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992210865020752
},
{
"label": "POSITIVE",
"score": 0.0007789124501869082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
can i verify my identity i the app | {
"text": "can i verify my identity i the app"
} | [
{
"label": "NEGATIVE",
"score": 0.9711488485336304
},
{
"label": "POSITIVE",
"score": 0.028851153329014778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
limits on top ups | {
"text": "limits on top ups"
} | [
{
"label": "NEGATIVE",
"score": 0.6411338448524475
},
{
"label": "POSITIVE",
"score": 0.3588661551475525
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending. | {
"text": "I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9981650710105896
},
{
"label": "POSITIVE",
"score": 0.001834956812672317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Can you please tell me why my transfer failed? | {
"text": "Can you please tell me why my transfer failed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997029900550842
},
{
"label": "POSITIVE",
"score": 0.00029701823950745165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Is my new card activated? | {
"text": "Is my new card activated?"
} | [
{
"label": "NEGATIVE",
"score": 0.992770254611969
},
{
"label": "POSITIVE",
"score": 0.007229730486869812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Do I have to pick a creditcard brand? | {
"text": "Do I have to pick a creditcard brand?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989030361175537
},
{
"label": "POSITIVE",
"score": 0.0010969436261802912
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I used an ATM and there was an extra charge. | {
"text": "I used an ATM and there was an extra charge."
} | [
{
"label": "NEGATIVE",
"score": 0.9949246644973755
},
{
"label": "POSITIVE",
"score": 0.005075356457382441
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I'm on holiday and I noticed a different amount for exchange rate. Can you explain? | {
"text": "I'm on holiday and I noticed a different amount for exchange rate. Can you explain?"
} | [
{
"label": "NEGATIVE",
"score": 0.9705138206481934
},
{
"label": "POSITIVE",
"score": 0.029486149549484253
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How do I know where my funds come from? | {
"text": "How do I know where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.999333918094635
},
{
"label": "POSITIVE",
"score": 0.0006660036742687225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
where do i find out about exchange fees | {
"text": "where do i find out about exchange fees"
} | [
{
"label": "NEGATIVE",
"score": 0.9951752424240112
},
{
"label": "POSITIVE",
"score": 0.004824718926101923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I am still waiting for a the cash I deposited this morning | {
"text": "I am still waiting for a the cash I deposited this morning"
} | [
{
"label": "NEGATIVE",
"score": 0.9972949624061584
},
{
"label": "POSITIVE",
"score": 0.0027050841599702835
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
is the a reason why my transfer has failed? | {
"text": "is the a reason why my transfer has failed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997254014015198
},
{
"label": "POSITIVE",
"score": 0.000274631631327793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
What to do if my card has been used without my permission? | {
"text": "What to do if my card has been used without my permission?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995492100715637
},
{
"label": "POSITIVE",
"score": 0.00045070808846503496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Why is the payment on my card still pending? | {
"text": "Why is the payment on my card still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.999165415763855
},
{
"label": "POSITIVE",
"score": 0.0008346440154127777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
how does my statement get updated so i know when a refund will reflect on my balance | {
"text": "how does my statement get updated so i know when a refund will reflect on my balance"
} | [
{
"label": "NEGATIVE",
"score": 0.9991625547409058
},
{
"label": "POSITIVE",
"score": 0.0008374106255359948
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
The exchange rate for my withdrawal was wrong. | {
"text": "The exchange rate for my withdrawal was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996151924133301
},
{
"label": "POSITIVE",
"score": 0.0003848077030852437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
why verify the top up? it doesnt make sense | {
"text": "why verify the top up? it doesnt make sense"
} | [
{
"label": "NEGATIVE",
"score": 0.9994865655899048
},
{
"label": "POSITIVE",
"score": 0.0005133953527547419
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
where do I top up my google pay? | {
"text": "where do I top up my google pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.999182403087616
},
{
"label": "POSITIVE",
"score": 0.0008175931288860738
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Where is my credit card that was to be mailed? | {
"text": "Where is my credit card that was to be mailed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994219541549683
},
{
"label": "POSITIVE",
"score": 0.0005780134233646095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I tried to buy something and it was declined and my transfers keep getting declined, Why? | {
"text": "I tried to buy something and it was declined and my transfers keep getting declined, Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993478655815125
},
{
"label": "POSITIVE",
"score": 0.0006520768511109054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
My address is incorrect on my file. | {
"text": "My address is incorrect on my file."
} | [
{
"label": "NEGATIVE",
"score": 0.9997010231018066
},
{
"label": "POSITIVE",
"score": 0.0002989637723658234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
To deliver to the US, how long will it take? | {
"text": "To deliver to the US, how long will it take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982873797416687
},
{
"label": "POSITIVE",
"score": 0.0017125476151704788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
from where are coming your exchange rates? | {
"text": "from where are coming your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991587400436401
},
{
"label": "POSITIVE",
"score": 0.0008413025643676519
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I'm not sure why my card didn't work | {
"text": "I'm not sure why my card didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9996880292892456
},
{
"label": "POSITIVE",
"score": 0.0003119420725852251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Can I specify a day for my card to be delivered? | {
"text": "Can I specify a day for my card to be delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974778294563293
},
{
"label": "POSITIVE",
"score": 0.0025221749674528837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Can I get a physical card for free, or is there a charge? | {
"text": "Can I get a physical card for free, or is there a charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984729886054993
},
{
"label": "POSITIVE",
"score": 0.001526987529359758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What will happen after my card expires? | {
"text": "What will happen after my card expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972543120384216
},
{
"label": "POSITIVE",
"score": 0.0027457254473119974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I thought transfers were free of charge. I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed. | {
"text": "I thought transfers were free of charge. I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed."
} | [
{
"label": "NEGATIVE",
"score": 0.9986842274665833
},
{
"label": "POSITIVE",
"score": 0.0013157868525013328
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I purchased this item and would like a refund | {
"text": "I purchased this item and would like a refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9861705303192139
},
{
"label": "POSITIVE",
"score": 0.013829451985657215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Please provide currency exchange rates | {
"text": "Please provide currency exchange rates"
} | [
{
"label": "NEGATIVE",
"score": 0.030848428606987
},
{
"label": "POSITIVE",
"score": 0.9691516160964966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Your system is broken. My transfers keep failing, 5 times now. | {
"text": "Your system is broken. My transfers keep failing, 5 times now."
} | [
{
"label": "NEGATIVE",
"score": 0.9997416138648987
},
{
"label": "POSITIVE",
"score": 0.00025836090208031237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How come I got to pay to get my money from the ATM? | {
"text": "How come I got to pay to get my money from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994681477546692
},
{
"label": "POSITIVE",
"score": 0.0005318727344274521
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can I receive my card anywhere? | {
"text": "Can I receive my card anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9781497120857239
},
{
"label": "POSITIVE",
"score": 0.02185034565627575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I am not seeing recent cash withdrawal on my account. | {
"text": "I am not seeing recent cash withdrawal on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9961642026901245
},
{
"label": "POSITIVE",
"score": 0.003835865994915366
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How do I replace my card before it expires next month? | {
"text": "How do I replace my card before it expires next month?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984661340713501
},
{
"label": "POSITIVE",
"score": 0.0015339524252340198
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Will I see the transfer in my account within the week? | {
"text": "Will I see the transfer in my account within the week?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941281080245972
},
{
"label": "POSITIVE",
"score": 0.005871937610208988
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
How long will my transaction take? | {
"text": "How long will my transaction take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982417821884155
},
{
"label": "POSITIVE",
"score": 0.0017582060536369681
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
why do I need to show ID | {
"text": "why do I need to show ID"
} | [
{
"label": "NEGATIVE",
"score": 0.9951010346412659
},
{
"label": "POSITIVE",
"score": 0.004898983519524336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
How long does it take for a purchase to go from pending to authorised? | {
"text": "How long does it take for a purchase to go from pending to authorised?"
} | [
{
"label": "NEGATIVE",
"score": 0.999032735824585
},
{
"label": "POSITIVE",
"score": 0.0009672522428445518
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I got charged in double and want a refund | {
"text": "I got charged in double and want a refund"
} | [
{
"label": "NEGATIVE",
"score": 0.992173433303833
},
{
"label": "POSITIVE",
"score": 0.007826616056263447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
The app declined my top up. What did I do wrong? | {
"text": "The app declined my top up. What did I do wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988483190536499
},
{
"label": "POSITIVE",
"score": 0.001151679432950914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Can I receive my salary with this in another currency? | {
"text": "Can I receive my salary with this in another currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987936019897461
},
{
"label": "POSITIVE",
"score": 0.0012063622707501054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Where can I find a Mastercard ATM? | {
"text": "Where can I find a Mastercard ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990065693855286
},
{
"label": "POSITIVE",
"score": 0.000993448542430997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
My phone is at the hotel. How can I use the app? | {
"text": "My phone is at the hotel. How can I use the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.998443067073822
},
{
"label": "POSITIVE",
"score": 0.0015569399110972881
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Is the fee with my cash withdrawal a mistake? | {
"text": "Is the fee with my cash withdrawal a mistake?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995019435882568
},
{
"label": "POSITIVE",
"score": 0.0004980941885150969
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
What is limit of disposable cards I can make per day? | {
"text": "What is limit of disposable cards I can make per day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987474679946899
},
{
"label": "POSITIVE",
"score": 0.0012525671627372503
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Will I receive all the money sent to my account by SEPA transfer? | {
"text": "Will I receive all the money sent to my account by SEPA transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984664916992188
},
{
"label": "POSITIVE",
"score": 0.0015335652278736234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Would you please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem? | {
"text": "Would you please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986276626586914
},
{
"label": "POSITIVE",
"score": 0.0013723988085985184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How much do I need to pay for a transfer? | {
"text": "How much do I need to pay for a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991581439971924
},
{
"label": "POSITIVE",
"score": 0.0008418513461947441
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
How do I verify my identity online | {
"text": "How do I verify my identity online"
} | [
{
"label": "NEGATIVE",
"score": 0.9882063269615173
},
{
"label": "POSITIVE",
"score": 0.011793681420385838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
How long will my ATM withdrawal be pending? | {
"text": "How long will my ATM withdrawal be pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984503984451294
},
{
"label": "POSITIVE",
"score": 0.0015495545230805874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount. | {
"text": "When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount."
} | [
{
"label": "NEGATIVE",
"score": 0.9892376661300659
},
{
"label": "POSITIVE",
"score": 0.010762283578515053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
My card is not able to be activated how do I get it to work? | {
"text": "My card is not able to be activated how do I get it to work?"
} | [
{
"label": "NEGATIVE",
"score": 0.999752938747406
},
{
"label": "POSITIVE",
"score": 0.0002470978652127087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why has my new card still not come? | {
"text": "Why has my new card still not come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991114735603333
},
{
"label": "POSITIVE",
"score": 0.000888474693056196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why was I not able to get cash from the ATM? | {
"text": "Why was I not able to get cash from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.999638557434082
},
{
"label": "POSITIVE",
"score": 0.00036139701842330396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Can I use my American Express card to add money into my account? | {
"text": "Can I use my American Express card to add money into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994997978210449
},
{
"label": "POSITIVE",
"score": 0.0005002290708944201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Do you support all countries? | {
"text": "Do you support all countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.005001473240554333
},
{
"label": "POSITIVE",
"score": 0.994998574256897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Can I write a cheque to top up? | {
"text": "Can I write a cheque to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985816478729248
},
{
"label": "POSITIVE",
"score": 0.0014183416496962309
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
How do I link my new card? | {
"text": "How do I link my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969869256019592
},
{
"label": "POSITIVE",
"score": 0.003013076726347208
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I want this fee reversed from my account. | {
"text": "I want this fee reversed from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.999671459197998
},
{
"label": "POSITIVE",
"score": 0.00032853070297278464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
i dont recognise some of these transactions, i think someone has my card details | {
"text": "i dont recognise some of these transactions, i think someone has my card details"
} | [
{
"label": "NEGATIVE",
"score": 0.9990336894989014
},
{
"label": "POSITIVE",
"score": 0.0009662795928306878
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived. | {
"text": "What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived."
} | [
{
"label": "NEGATIVE",
"score": 0.9994007349014282
},
{
"label": "POSITIVE",
"score": 0.0005993099184706807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What is the average pending time for a transaction? | {
"text": "What is the average pending time for a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966604709625244
},
{
"label": "POSITIVE",
"score": 0.003339527640491724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Are refunds allowed for certain items. | {
"text": "Are refunds allowed for certain items."
} | [
{
"label": "NEGATIVE",
"score": 0.7956001162528992
},
{
"label": "POSITIVE",
"score": 0.20439989864826202
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
My card wants to be topped what do you guys support? | {
"text": "My card wants to be topped what do you guys support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9933304190635681
},
{
"label": "POSITIVE",
"score": 0.006669591646641493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
is there something blocking me from making transfers | {
"text": "is there something blocking me from making transfers"
} | [
{
"label": "NEGATIVE",
"score": 0.9996200799942017
},
{
"label": "POSITIVE",
"score": 0.0003799218684434891
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I am looking to change my adress. | {
"text": "I am looking to change my adress."
} | [
{
"label": "NEGATIVE",
"score": 0.9976198077201843
},
{
"label": "POSITIVE",
"score": 0.002380120102316141
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How can I close my account, I don't want it. | {
"text": "How can I close my account, I don't want it."
} | [
{
"label": "NEGATIVE",
"score": 0.999772846698761
},
{
"label": "POSITIVE",
"score": 0.0002271602861583233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
The ATM ate my card; how do I get a new one? | {
"text": "The ATM ate my card; how do I get a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973004460334778
},
{
"label": "POSITIVE",
"score": 0.0026995851658284664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
I haven't used my card all day but there is a payment showing in the app. Please cancel it! | {
"text": "I haven't used my card all day but there is a payment showing in the app. Please cancel it!"
} | [
{
"label": "NEGATIVE",
"score": 0.9991846680641174
},
{
"label": "POSITIVE",
"score": 0.0008153773378580809
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Do I get a real card? | {
"text": "Do I get a real card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973108768463135
},
{
"label": "POSITIVE",
"score": 0.0026891629677265882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How long does it take to get money from Europe? | {
"text": "How long does it take to get money from Europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993433356285095
},
{
"label": "POSITIVE",
"score": 0.0006566926022060215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I am under the impression that my top up is still pending | {
"text": "I am under the impression that my top up is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9685344696044922
},
{
"label": "POSITIVE",
"score": 0.03146548941731453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about. | {
"text": "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about."
} | [
{
"label": "NEGATIVE",
"score": 0.9934462904930115
},
{
"label": "POSITIVE",
"score": 0.00655369134619832
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged? | {
"text": "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.01330483891069889
},
{
"label": "POSITIVE",
"score": 0.9866951704025269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I can't find my phone; what can I do to prevent someone from accessing my account on it? | {
"text": "I can't find my phone; what can I do to prevent someone from accessing my account on it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996888637542725
},
{
"label": "POSITIVE",
"score": 0.0003111825499217957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice. | {
"text": "Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice."
} | [
{
"label": "NEGATIVE",
"score": 0.9996071457862854
},
{
"label": "POSITIVE",
"score": 0.00039281914359889925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I tried transferring to an account but it didn't go through. What happened? | {
"text": "I tried transferring to an account but it didn't go through. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.999333918094635
},
{
"label": "POSITIVE",
"score": 0.000666090112645179
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How long does a transfer take? | {
"text": "How long does a transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977796673774719
},
{
"label": "POSITIVE",
"score": 0.0022203701082617044
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
My transfer was declined. What might the reason be? | {
"text": "My transfer was declined. What might the reason be?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985935091972351
},
{
"label": "POSITIVE",
"score": 0.0014064795104786754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I cannot use my PIN. | {
"text": "I cannot use my PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.998501181602478
},
{
"label": "POSITIVE",
"score": 0.00149878382217139
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
When traveling, is it possible for it to add money at specific time intervals? | {
"text": "When traveling, is it possible for it to add money at specific time intervals?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985461235046387
},
{
"label": "POSITIVE",
"score": 0.001453931792639196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
how come i was declined | {
"text": "how come i was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9982702732086182
},
{
"label": "POSITIVE",
"score": 0.0017297470476478338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Please explain how I use the disposable cards? | {
"text": "Please explain how I use the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993962049484253
},
{
"label": "POSITIVE",
"score": 0.0006037306739017367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
When will I receive the card? | {
"text": "When will I receive the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9892563819885254
},
{
"label": "POSITIVE",
"score": 0.01074368879199028
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
A transfer has to be cancelled. | {
"text": "A transfer has to be cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9949511289596558
},
{
"label": "POSITIVE",
"score": 0.0050489031709730625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I made a deposit in the ATM and it has not cleared | {
"text": "I made a deposit in the ATM and it has not cleared"
} | [
{
"label": "NEGATIVE",
"score": 0.9997572302818298
},
{
"label": "POSITIVE",
"score": 0.00024274773022625595
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
What is my password? | {
"text": "What is my password?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953502416610718
},
{
"label": "POSITIVE",
"score": 0.004649718292057514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
How do I go about getting hold of a virtual card? | {
"text": "How do I go about getting hold of a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981010556221008
},
{
"label": "POSITIVE",
"score": 0.0018989978125318885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away. | {
"text": "My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away."
} | [
{
"label": "NEGATIVE",
"score": 0.9974902868270874
},
{
"label": "POSITIVE",
"score": 0.0025096938479691744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
When will my new card arrive? | {
"text": "When will my new card arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975282549858093
},
{
"label": "POSITIVE",
"score": 0.0024717412889003754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I think someone stole money from my card | {
"text": "I think someone stole money from my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9989669322967529
},
{
"label": "POSITIVE",
"score": 0.0010330505901947618
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can I track my card while it is in the process of delivery? | {
"text": "Can I track my card while it is in the process of delivery?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982336759567261
},
{
"label": "POSITIVE",
"score": 0.0017663142643868923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I tried to withdraw cash, but got declined! | {
"text": "I tried to withdraw cash, but got declined!"
} | [
{
"label": "NEGATIVE",
"score": 0.989200234413147
},
{
"label": "POSITIVE",
"score": 0.010799717158079147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Where can I find top up by cash deposit? | {
"text": "Where can I find top up by cash deposit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986605644226074
},
{
"label": "POSITIVE",
"score": 0.0013394386041909456
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
What are the steps for getting money from a friend? | {
"text": "What are the steps for getting money from a friend?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970019459724426
},
{
"label": "POSITIVE",
"score": 0.00299802515655756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
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