Continental Customer Advisory ,
 =20
  [IMAGE] [IMAGE]      [IMAGE] [IMAGE]  DEAR MR. GIRON,      Continental Ai=
rlines is committed to meeting new federal requirements regarding checked b=
aggage and airport security fees. In an effort to keep you informed, below =
are the most recent changes that will affect your travel:   POSITIVE BAG MA=
TCH Effective January 18, 2002 the Federal Aviation Administration will req=
uire a positive bag match for travel within the U.S., its territories and c=
ommonwealths.  Bags cannot be transported on the aircraft without confirmat=
ion that the customer has boarded the aircraft.   DOMESTIC CHECK-IN/ARRIVAL=
 TIME To ensure compliance with the Positive Bag Match policy without delay=
s or inconvenience, Continental Airlines has changed the boarding time for =
domestic flights for tickets purchased on or after January 18, 2002.  Custo=
mers checking baggage must do so at least 30 minutes prior to departure.  A=
ll customers must be checked in and at the boarding gate no later than 15 m=
inutes prior to scheduled departure.    Customers who buy tickets on or aft=
er January 18, 2002 who are not at the boarding gate 15 minutes prior to de=
parture are subject to having their reservations canceled, seats released a=
nd checked baggage removed from the flight.   SECURITY FEE The Transportati=
on Security Administration is requiring that airlines collect the September=
 11th Security Fee of $2.50 per enplanement, not to exceed $5.00 each way o=
r $10.00 per round-trip ticket.  This security fee goes into effect for tic=
kets purchased on or after February 1, 2002.  It applies to qualifying enpl=
anements from airports in the U.S., its territories and commonwealths.  Thi=
s fee applies to all tickets including frequent flyer reward tickets, two-f=
or-one tickets, tour conductors and infants for whom a fare has been collec=
ted.  Continental Airlines continues to make safety our number one priority=
.  Be sure to stay informed with continental.com  before leaving for the ai=
rport.  We're looking forward to welcoming you onboard!   Sincerely, Mark F=
. Bergsrud Vice President, Marketing Continental Airlines, Inc.   If you ne=
ed assistance please visit: www.continental.com/service . View our Privacy =
Policy .  This message was sent to: dgiron@enron.com - OnePass Number: ES93=
5566     [IMAGE] [IMAGE]  [IMAGE]  [IMAGE] =09


[IMAGE]
dgiron@enron.com