Dataset Viewer
text
stringlengths 13
165
| label
stringclasses 3
values |
|---|---|
@VirginAmerica did you know that suicide is the second leading cause of death among teens 10-24 | neutral |
@VirginAmerica Thanks! | positive |
@VirginAmerica awesome. I flew yall Sat morning. Any way we can correct my bill ? | positive |
@VirginAmerica hi, i did not get points on my elevate account for my most recent flight, how do i add the flight and points to my account? | neutral |
@VirginAmerica trying to add my boy Prince to my ressie. SF this Thursday @VirginAmerica from LAX http://t.co/GsB2J3c4gM | neutral |
@VirginAmerica - amazing customer service, again! ???ð??? RaeAnn in SF - she's the best! #customerservice #virginamerica #flying | positive |
@VirginAmerica How can I watch the #Oscars2015 on my JFK->SFO flight? | neutral |
@VirginAmerica, @reallytallchris dropped a track on you... https://t.co/zv2pt6TRK9 | neutral |
@VirginAmerica best customer service rep in the world! #irmafromDallas takes the cake!!! | positive |
Always have it together!!! You're welcome! RT @VirginAmerica: @jessicajaymes You're so welcome. | positive |
@VirginAmerica thank you for checking in. tickets are purchased and customer is happy ;-) | positive |
@VirginAmerica thanks! | positive |
@VirginAmerica requested window seat and confirmed window but got stuck in middle seat. Not a good way to treat silver member???? | negative |
@VirginAmerica there is something wrong with you website in Safari iPhone | negative |
@VirginAmerica achieves a second year of profitability despite revenue pressure ... - @CAPA_Aviation http://t.co/zSuZTNAIJq | neutral |
@VirginAmerica gives positive outlook, but sees increased competition - @Reuters http://t.co/jEu7Od3eYJ | neutral |
@VirginAmerica thank you! I absolutely will ???? | positive |
@VirginAmerica Thanks! | positive |
@VirginAmerica Thanks for the lovely soft views! #travel #SAN to #SFO http://t.co/CnctL7G1ef | positive |
@VirginAmerica is my new go to airline | neutral |
@VirginAmerica I was so glad it was mentioned. I took my first virgin flight a few years back and it was a transformative experience. | positive |
@VirginAmerica I need a receipt for a flight change. Can you send one? | neutral |
@VirginAmerica Atlantic ploughs a lone furrow in the #MiddleEast http://t.co/FVUdmh27pF @TheNationalUAE | neutral |
@VirginAmerica Atlantic ploughs a lone furrow in the #MiddleEast http://t.co/DCoBoKN7EE @TheNationalUAE | neutral |
@VirginAmerica Atlantic ploughs a lone furrow in the #MiddleEast http://t.co/vw4P4T4tLh @TheNationalUAE | neutral |
.@VirginAmerica If only you guys were starting those flights at the end of the month! Guess I?m still road tripping on Feb 27?? | neutral |
@VirginAmerica got it. All set - Thanks! | positive |
@VirginAmerica Only thing I see on passbook is Virgin Mobile Mexico. How do I integrate? | neutral |
@VirginAmerica to start 5xweekly #A319 flights from to #Dallas @DallasLoveField #Austin on 28APR #avgeek | neutral |
@VirginAmerica please add more frequency to PDX Portland | neutral |
@VirginAmerica That's classy. | positive |
@united thanks | positive |
@united why not? Is it a law or a policy? | neutral |
@United the internet is a great thing. I am emailing executives in your company, maybe they will respond to me in a timely manner. | negative |
@united thank you ! | neutral |
@united dm these nuts | neutral |
@united it was credit from my last trip that never came in the mail! | negative |
@united Pls Help Baby Hannah get the life saving surgeries she requires.She needs your help.Pls Donate/RT http://t.co/kQnrrP86A5 | neutral |
@united bet you wont honour them, like mine ey | neutral |
@united By the way, a simple apology goes a long way, even if it's a hollow one. It's obvious that you don't care about me or my well-being, | negative |
@united I know this is probably a no but is there a way to get a cheaper airfare ticket if the flight is leaving in a few hours? ???? | neutral |
@united thnx for the info | positive |
@united another awesome new plane flight 1584 and extremely nice Captain Steve Connolly. | positive |
@united Thank you for the cheese platter and abundance of entertainment options. Time just flew by. | positive |
@united completed form but doubt it's any use. UA doesn't care. 6 day vacation will now be 5. Sure UA won't feel responsibility for that... | negative |
@united you are one great airline ?¤ï¸? | positive |
@united is my favorite airline. | positive |
@united where is my flight voucher? | neutral |
@united Late Flight to Denver, Late Flight to Newark...let's not even get into the disaster that was checking bags. Unacceptable. | negative |
@united Can you please follow for a Dm on a missing bag? | negative |
@united I am signed up for notifications. This is the first trip I was not updated on. Not sure why this happened. | negative |
@united When will direct flights from Belfast Intl to Newark resume from their winter break? Thanks. | neutral |
@united Pleased to be a Premier Platinum | positive |
@united Apparently they are asking 20 people to off board the plane--how can such a big miscalculation be made?! | negative |
@united Not a happy flyer. UA flight 1161 from SFO to Cleveland. Sunday 2/22. Stay tuned for blog article from http://t.co/VdFdODqVGx | negative |
But I don't see AA @united | neutral |
@united thank YOU for your kindness. Your agents went above & beyond to get my stranded family home. | positive |
@united Hi, Im flying SFO-LAX-SAL-CLO. My connecting time in LAX is 1h45m. Is it enough time? Do I have to collect my bag and recheck on AV? | neutral |
@united follow back and I'll give you the details. | neutral |
@united and most frustratingly, all this delay happened either at the gate, or even onboard the aircraft! No heads up in advance!!! | negative |
@united My credit card was charged on the transaction when I was told it would not be. If the charge goes through I will be contacting you. | negative |
@united Thanks! | positive |
@united passengers should have been rerouted to match the intended arrival time (even if you have to incur cost to put us in other airlines) | negative |
@United to operated #B767-300ER from #Newark to #Zurich @ZRH_airport replacing B767-400ER between 6MAY-23SEP instead till 23OCT #avgeek | neutral |
@united 2nd flight in two weeks that you have lost my bag! Taking my 1K status to @AmericanAir #neveragain #WORSTCUSTOMERSERVICE | negative |
@united Left item n the seatback on UA1260. Is there any way to call DCA to ask if they have the item? Already submitted lost & found report | neutral |
@united Thanks for looking into this and for getting back to me via DM. Glad to hear my bag is finally being delivered to me. Thanks again! | positive |
@united Lisa J is amazing the guy not so much. | neutral |
@united I already did. | neutral |
@united Cool. Thank you. | positive |
@united WHERE IS MY RECEIPT! I upgraded return leg and 6 months Late Flightr still NO receipt! http://t.co/DAjWzhLVyu | negative |
@United "Your bag may or may not be at the airport. Unfortunately, no one at the airport is picking up the phone or responding to messages." | negative |
@united @ShowExpert what is going on with United's Mileage Program? You pay $500 for a ticket and get a fraction of that as PQD credit? | negative |
@united an efficient layout at kiosks/bag drop lines would help as there is no definition to space. Additional friendly and helpful staff | negative |
@united you are terrible. | negative |
@united @DENAirport United 787 in snowy Denver. http://t.co/w1AaKJumXA | neutral |
@united tried to book a flight IAH-MNL departing 3/31/15 returning 4/17/15 you are advertising 9 flights for $1051 that can't be book! | negative |
@united yes I have and I was calling in regards to speaking to someone about it even further, but unfortunately i was just bounced around. | negative |
@united if you don't like delayed bags, why do you let it happen so much? | negative |
@united Hi. My relative's Flight Booking Problems number is MY8YB4. Her name is Clarita Jaramillo Mejia. Thank you | neutral |
@united Thanks! LOL! #UA6259 will wait for us. Per @flightaware, same tail number as #UA5525 :) | positive |
@united What are the chances of my flight to EWR from PIT being Cancelled Flighted tomorrow? | neutral |
@united thanks, it was my first time in a United lounge and felt welcomed. | positive |
@united Pay for a cab back to the airport to show baggage dept. my wet shirts and suit is not a viable option. 2nd time this has happened!! | negative |
@united when I click that link it wants my flight info. I haven't booked a flight yet. I read you waive fees for military, it this true? | neutral |
@united lost my bags and there was a flight from Chi to Eri that landed over 1.5 hrs ago...yet still have zero updates?? #UnitedAirlinesSux | negative |
@united ouch not fair | negative |
@united ... frozen lines on flight, not continuing due to 'passenger comfort'? Not ok, sat on the plane as long as a flight to Vegas would ! | negative |
@united line full of worried customers and guy at desk says so sorry you will have to take care of your problems Late Flightr I don't have time. | negative |
@united Waiting half an hour for my checked bag at EWR (& that was Priority); disappointing, usually you guys are good. | negative |
@united is by far the worst airline ever ??¡??¡ | negative |
@united Did you get your 757 Model? | neutral |
@United why not charge for 2nd carryon instead of checked bag? Less jockeying for overhead space, happier passengers, more ontime departures | neutral |
@United give me a direct number I can call regarding my lost baggage immediately. | negative |
@united thank you | positive |
@united Cancelled Flights your flight then sends you an email saying "think about your next flight..." #customer #outrage http://t.co/KkwiwI97A4 | negative |
@united help me, united! I paid for economy plus on a flight that was changed BC of delay. Will I be automatically refunded? | negative |
@united thanks for the epic service on 863- always a pleasure- outstanding crew http://t.co/trqlpeinzW | positive |
@united all set. Figured it out at the baggage office! | neutral |
@united Life goal: complete ??ï?? | positive |
End of preview. Expand
in Data Studio
No dataset card yet
- Downloads last month
- 7