“User engagement” is code for “addiction”
I don't like the current trend of social media apps burying users under push notifications, calls to action, and other engagement hooks.<p>However, there's a second, parallel problem adding fuel to the fire: The more we talk about overindulgence in social media (or Netflix, or video games, or fast food) as an act perpetrated by evil corporations on us helpless individuals, the less sense of individual agency we give ourselves. I'm not suggesting that we let social media companies off the hook, but battling this problem is going to require more than simply shaming them in Medium posts. We have to start reminding people that they are in control of their decisions, and that they can take steps to reduce their social media usage to healthy levels.<p>I know the common refrain is "Delete Facebook!" but that's the equivalent of abstinence-only education. We need to start talking about how to configure Screen Time on iOS, or how to use Facebook's built-in tools to hide content you don't want to see. We also need to encourage people to take control of their feeds, muting users and topics who draw them into unproductive discussions.