Google Ads suspended me and turned a deaf ear
The biggest indicator of a monopoly is when they can treat customers like garbage and keep doing business anyway.<p>Google suspended the Ads account of our largest agency client ($20,000 per day) with no explanation other than a vague “policy violation”. They steadfastly refused to explain how the policy was violated or what we could do to come into compliance.<p>We contacted attorneys, wrote letters to Google executives, begged, pleaded. In the end our client fired us and they went back to their old agency.<p>Later we learned their old agency paid off a Google insider to flag our client’s account resulting in suspension.<p>Of course, we could never speak to a human being at Google and explain this. One day, the truth about Google Ads (and Facebook) will come out, which is that it is all 85% fraud anyway. Save your money.<p>Today, we no longer do business with Google Ads or Facebook. Given these companies make up 95% of digital ad spending, it’s fair to say we are no longer a digital ad agency. We’ve adapted to market around big tech, whether they like it or not.<p>With “partners” like Google and Facebook, who needs enemies?