Google “hijacked millions of customers and orders” from restaurants – lawsuit
I could be wrong here, but, I think the lawsuit is totally misdirected. Restaurants should be upset with the ordering platforms (e.g., DoorDash) instead.<p>The problem is the ordering platforms enabling this integration without restaurant consent. (Or, perhaps worse, offering orders without restaurant consent?)<p>Google just provides an API that allows restaurant ordering from Maps, Search etc.  It connects to the ordering platforms (e.g., DoorDash) [1].  The ordering platforms integrate with this API by uploading data feeds and implementing a server with specific interface. [2]<p>I don't think Google even takes a cut!<p>I worked on an integration to a similar API, "Reserve with Google" [3]. With that one, at least, it can be enabled/disabled at the restaurant level.  I assume that "Order with Google" is similar.<p>[1] <a href="https://developers.google.com/actions/food-ordering" rel="nofollow">https://developers.google.com/actions/food-ordering</a><p>[2] <a href="https://developers.google.com/actions/food-ordering/guides/build/integration-steps" rel="nofollow">https://developers.google.com/actions/food-ordering/guides/b...</a><p>[3] <a href="https://www.google.com/maps/reserve/" rel="nofollow">https://www.google.com/maps/reserve/</a>