Why do printers still suck?
Sadly this article doesn't actually answer the question, but there was a great New Yorker article in 2018 that did: <a href="https://www.newyorker.com/magazine/2018/02/12/why-paper-jams-persist" rel="nofollow">https://www.newyorker.com/magazine/2018/02/12/why-paper-jams...</a>