How to open a safe
I would really hope that people who make security tools would have the best-of-breed electronic engineers but clearly not. The crack was pretty rudimentary and would take an experienced electronics test technician about an hour by the looks of it.<p>"No response". Understandable when you don't have any way to easily put it right, although I suppose they could have at least asked OP to keep it a secret until they could rectify it.