We Need the Right to Repair Our Gadgets
>Samsung wants people to go to “qualified” technicians. In a statement, a spokesman said, “The technology found in TVs today is more sophisticated than ever before and often requires a level of expertise and technical proficiency to repair most of these high-quality products.”<p>>I’ve heard this argument echoed elsewhere in the electronics industry. But the view is not unanimous: Dell, for one, makes repair guides and parts widely available on its site. So do H-P and Lenovo. Are we to believe that repairing a TV is so much more complicated than poking at a laptop?<p>Opening up a laptop and replacing a part available from the Dell online store is an entirely different scenario to fixing a burnt out TV...<p>Would the author be arguing the same thing if he'd tried to fix something himself and been zapped in the process?