Uber Engineering Bug Bounty: The Treasure Map
How about UX bugs<p>Like:<p>1. Messages to drivers are apparently not through uber?<p>It seems like sending a message to a driver happens through SMS rather than through uber itself. This seems to result in driver not seeing message. Had that happen twice yesterday. Told driver exactly where I was. Driver gets lost and calls me and from conversion it's clear he never read the message.<p>2. Can't change your pick up point.<p>Ran into this yesterday. Was waiting near corner of franklin and market on market on the outbound side wanting to go to sunset area. Guy doesn't read message which specifically said turn right on market (he was on Page that lets you turn right onto market). Instead he crossed market which at that point I had to cancel the ride because it would have been another 10 minutes for him to drive the 10+ blocks to correct his mistake<p>That led to getting driver #2. He was coming down Gough so in the interest of making it easier for both of us I walked up to Gough. I wasn't able to change my pickup location. I messaged him that I had moved to gough and market. He called when he got to franklin and market making it clear he didn't get my message.