The Airbnbs
Really happy for these guys, they are they kinds of leaders we want at the helm of an organisation.<p>I find it really disturbing that so many VC's and CEO's highlight how important it is to actually do the work of your business in order to understand your service, customer and product better. Why is this a revelation? I would think that this is business 101. It seems to me that all of the best companies have leaders that know their products inside out and are personally invested in said product (Jobs, Musk, Chesky, Mckinnon, Collisons).<p>I'm still shocked to hear of tech CEO's of massive companies who have never used or installed the products they sell.