What happens to all the stuff we return?
Abusive customers should pay. Otherwise, the costs of this nonsense get passed on to everybody.<p>You buy 12 dresses and return 11? So sorry, you're still paying for 6 of them. I buy all of my clothes online and - aside from a blatant defect - have never returned anything. It's just not necessary, as long as the retailer is honest with their sizing.<p>No returns on holiday goods after the holiday. No returns on used generators after a storm. Etc.<p>Seriously, just stop. It's not like you're going to lose worthwhile customers.