We’re sorry, and we’re not rolling out the fees change
I wonder if this came out of the SF/Bay Area style growth after taking on investment? I haven't heard if they've been hiring a ton lately but I saw this happen with SurveyMonkey when we went from 100 employees to 1500.<p>The first 100 understood EVERYTHING about our customers and the product.  Something got lost in translation when we grew to 1500 in a few years.<p>I wonder if they have scaled out to the point where they are hiring people who don't quite understand the product but are just a butt in a seat?