“Twitter has an algorithm that creates harassment all by itself”
My business does a lot of posting on Facebook of sometimes controversial things (we're a news site and we sometimes cover local politics). By far the most engaged stuff is the most controversial where people begin to fight and attack each other.<p>I have ~3k followers on one of my pages. Usually ~200-300 people see any given post if it has no engagements. If it has normal engagement, it might get to 1000-2000 views, still short of my follower count. If it has sparked controversy and there is a fight, I've had the views spike up over 8000-9000 without any shares. Facebook posts to your timeline "your friend commented on this" and others start piling in too. Facebook emails me saying "this post is getting more attention than 95% of the rest of your posts, please pay us money to show it to more people". The more toxic the comments, the more views it gets and the more Facebook begs me to pay them for it.<p>That's the problem with these algorithms that humans don't watch over. Usually it works great and good content is seen by the people who want to see it. But every now and again it goes out of control and people end up getting hurt and Facebook/Twitter profit from it and even promote it. And as the person who posted it, I have zero ways to stop it from spreading other than deleting the post.<p>-edit- oh another story... I run a news site for a town, lets call it Townsville. There is another Townsville in another state, but it is not my Townsville. I had a post go super viral, 90,000 views from my 3k followers, because somehow the post made it to the wrong Townsville and 87,000 people were being shown the wrong news article. Again, I had no way to stop this, no tools to correct it. Absolute insanity.