The personal info of what could be Instacart customers is being sold online
I am not surprised. Recently I had an issue with Instacart when somehow one of my order was charged back. The Trust team at Instacart insisted that I pay up and refused to investigate their system, after I provided a lot of evidence of how their system is mixing up my account with somebody else’s and there is a bug in their integration with Costco. After more than a week of back and force they closed my account. I decided to reopen it by paying the charged back amount because without it I can shop at Costco. Guess what, after the account was reopened, the other transaction delivered to another person living in another state is still showing up in my account, including t heir other private information like cell phone numbers and CC digits. I decided it’s better to buy from amazon instead of costco with Instacart. It’s beyond me why their trust department refused to investigate their system with obvious evidence for bugs, and I don’t want to text the other person in my account to notify him that his private information has been compromised, because the communication with Instacart made me feel that I am guilty.<p>If you use Instacart to buy from Costco, be aware.