Airbnb removed my negative review
I had a very similar experience with TripAdvisor and a hotel in Vietnam, which claimed my review was false. The really crazy part of this was that my review was positive, 4/5 stars. But they wanted 5 stars and "befriended" me on Instagram to ensure I did that. Even with all this proved and screenshotted, TripAdvisor didn't do much until I went public on social media (thread: <a href="https://twitter.com/puntofisso/status/955726203662536704" rel="nofollow">https://twitter.com/puntofisso/status/955726203662536704</a>) and some highly visible users piled in.<p>I can't trust any reviews after this. The major issue is that the review system is flawed. One odd bad review should not affect the overall standing of a business, so even assuming a review was flawed they should leave it on; if they don't, it means that the whole review framework is wrong somehow because statistically gives power where it shouldn't.