BBEdit: Where Respect Is Due
FTA: "We’ve always had the utmost respect for the user. Every internal decision about look and function answers the questions 'What does the customer need?' and 'How can we help them be more productive?' (Not 'How can we give them what they’re asking for?' because that isn’t the right question to answer.)"<p>I experienced this first hand when asking Rich to restore the "hard wrap to window width" feature in TextWrangler[1] (it had also been removed from BBEdit).<p>He quickly and kindly replied that while "We don't have any plans to restore the 'Window Width' option for hard wrapping" I could "describe how this would be useful to you" for him to "give it some thought".<p>I simply downgraded to restore the desired functionality, as I did not want to waste the author's time arguing over the utility of a feature that had been included for ages.<p>Since then, I've purchased BBEdit licenses, but use other editors when I need to hard wrap text to window width.<p>[1] <a href="https://tinyapps.org/blog/201807150700_hard_wrap_window_width.html" rel="nofollow noreferrer">https://tinyapps.org/blog/201807150700_hard_wrap_window_widt...</a>