Curing Our Slack Addiction
Here's my best practices list:<p>1. The best use of slack is the free edition which has limited history. Once this lack of history is made clear, people use it simply for online pings. Since notes, files and everything will disappear, people will automatically put the effort to put those things in the right tools (wiki, bug tracker etc).<p>2. Don't expect people to be online. It's the same as irc. If people are there, they are expecting to be interrupted / they are feeling helpful at that moment.<p>3. Integrations.. are a gimmick. There is really no value in knowing someone commented on some github issue <i>instantly</i>. Or someone committed something. Use integrations only for firefighting. But because of 2) use this carefull because you shouldn't expect anyone to be around. Paging/sms/email is best for this. After all, these are already used and it's not slack makes these obsolete.