Flickr – A Year Without a Byte
> get turned over to Tech Support in India<p>How do you know they are in India? Accent? Asking because India offshore support peeps used by Dell, Walmart etc are all give white christian names - like Mary, John, Adam etc - and also undergo 3 months of rigorous 'American Accent' training. I know because 2 of my Indian cousins ( I am American-Indian born and raised here) work at such call centers in Mumboi and Chenna respectively.<p>So it's quite difficult to discern that they are Indian cos the Companies that hire them spend millions of $ trying to disguise their voice and tone to make them sound like they are local / American.