Manual Work is a Bug – Always be automating (2018)
This article needs a giant warning on it. Automating is <i>brilliant</i>, but an automated process is a liability. If no one is regularly checking the output of something that's been automated then you can't know if it's broken, and that could be catastrophic. Every story of "the backups had failed", "payments had been missed for months", or "inventory wasn't where it was supposed to be" is the story of an automated process no one was checking.<p>If you automate <i>anything</i> you need robust error reporting (which is not an email someone will ignore).