How Air-Traffic Controllers Sound When They Have to Close the Airport
I had an opportunity to visit the Chicago regional center a few years ago to meet some of the controllers and learn how their systems work. Everything about the space is meant to keep these guys calm and focused on their job. It literally feels like being in a bit of a cocoon. Dark lighting, very large screens at each workstation, some physical controllers to quickly modify their on screen views. Their training also focuses quite a bit on constant recall of what they're looking at (in the event their systems suddenly die, they need to always know what planes are in their sequence and where generally they are) and of course stress management.<p>I'm glad The Atlantic has highlighted ATC in this instance. They are definitely an under-appreciated workforce.