Calling the NSA: "I accidentally deleted an e-mail, can you help me recover it?"
I was kind of surprised by the operator saying "Are you the NSA?" "uh huh" rather than something more professional like "Yes sir, this is NSA."<p>And then even more surprised that the operator was actually giving him helpful advice ("you should probably contact your email provider.")  That was more helpful than most actual tech support employees I've interacted with, let alone PBX operators.<p>And, being a dick to low-level pbx operators is kind of stupid, even if you disagree with the organization.  Remember the Chick-Fil-A guy?  (<a href="http://www.youtube.com/watch?v=Jg-jzlWcc0E" rel="nofollow">http://www.youtube.com/watch?v=Jg-jzlWcc0E</a>)  I like gay people a lot, and am an atheist, but this guy does nothing but hurt his cause.<p>(The only time I've ever called NSA/CSS was to get a full set of the Rainbow Books at age 12.  It was weird how they'd only answer with phone extension.)