We purchased a machine from China and it came with malware preinstalled
As much as that sucks, it's not all that surprising.  You decided to try to undercut everyone else who desired a living wage.  That's not to say getting infected with malware is "what you deserved", nobody should have their security compromised.  What I'm saying is that you compromised your security by not working with people you can trust, people who are asking for a living wage and thus don't have to resort to putting malware into the products they create.<p>People in China aren't bad people, they're just people put into a tough situation.  It's plenty easy to get good quality products out of China, just like anywhere else. The problem is that few people are willing to pay the real price for products, they want cheap regardless of consequences.<p>As someone also in the electronics design and manufacturing space I find this type of behavior very troubling.  I demand what I consider a fair wage for my work and in return I also try to support other people in the industry also getting a fair wage.  If all you do is buy the cheapest possible services you are really telling others they should do the same and not support you. The only solution I see is to stop pushing the costs of your business onto others that can't afford it. Go buy quality used hardware from people you can trust rather than complaining that a former colony of yours is trying to steal something from you.