Google gave our business listing to a competitor
Disclaimer: I work at Google but not on Maps and am speaking for myself, not my employer.<p>I am normally very sympathetic to HN complaints about Google customer service.  They're normally about Cloud or GSuite, this one is a bit different.<p>Does anyone here think it would actually be possible to have a free (or even cheap) comprehensive maps service that also has customer support?  How many dedicated support people would you need to make fair human decisions about every place, road, and business in the entire world?<p>Maps are just really really hard, especially as we expect them to be so much more than the simple maps they replaced.   It's a database of everything there is to do in the world. And we don't pay a dime.