The Software Revolution
It takes 3 of us to fix a light bulb<p>the first time are usually struck by how establishments there manage with so few people. It's the other way round for expats in India. Dmitry Shukov, CEO of MTS India was amazed to see eight people pushing the boarding ladder at the airport the first time he arrived in Delhi.<p>"In Russia there is just one person doing that job. In sec tors like retail, there is always excess staff in India," he says. It's also very common in the hospitality industry, where guests are pampered with a level of service unheard of in the West. But splitting one person's job among three not only reduces wages, but also the challenge. Or, as Rex Nijhof, the Dutch chief of the Renaissance Mumbai Hotel puts it: "If you have something heavy and only two people available to move it, you have to find a way to build wheels on it. In India, you just get six more people."<p><a href="https://justpaste.it/Argumentative" rel="nofollow">https://justpaste.it/Argumentative</a>