An unprecedented wave of online bank fraud is hitting Britain
I had a long argument with HSBC UK Security a few years ago where I was completely unable to get the to understand they were putting their customers at risk.<p>In the event that something looked strange on your account the 'HSBC Fraud Department' would text you and ask them to call you on a phone number.<p>A phone number that didn't appear anywhere on their website. "We don't want it public.<p>OK,well at least put it on a non-linked page so that if you SEARCH for the number on the website search tool, it returns a page with the number on "Well, I suppose that's an idea I could pass on".<p>Even when I said to them "You are training your customers to accept potentially fraudulent text messages" they didn't get it.<p>Infuriating.