How can we get Google Support?
They actively don't want to support you.
Google have an official explanation - <a href="http://www.youtube.com/watch?v=bU0Z_HAzO3I" rel="nofollow">http://www.youtube.com/watch?v=bU0Z_HAzO3I</a><p>It boils down to the fact that even if every customer needed 1 minute of support every 2 years that would mean they'd have to employ 6 trillion people (or some rubbish).<p>As I said earlier this year, Google have total contempt for their customers - yes, even their <i>paying</i> customers.
<a href="http://shkspr.mobi/blog/2013/02/googles-customer-contempt-conundrum/" rel="nofollow">http://shkspr.mobi/blog/2013/02/googles-customer-contempt-co...</a><p>Self host. Don't rely on Google. Sadly, that's the only way to do it.