Show HN: Hacker News' “most unique support email of 2014”
This one showed up early in the morning and executives were scurrying to find out what happened:<p>Subject: 	XXXX Case #XXXXXX : Priority changed to Customer Down
Date: 	Tue, 6 May 2014 03:17:47 -0700
From: 	XXXXXXXXXXXXXXXXXX<p>To: 	XXXXXXXXXXXXXXXXXX<p>CC: 	XXXXXXXXXXXXXXXXXX<p><i></i>* Case Priority change <i></i>* Case Priority has recently been changed to: Customer Down<p>Case Details:: 
Case #: XXXXXXXX 
Company: XXXXXXXXXXXXXXXXXX 
Contact Name: XXXXXXXXXXXXXXXXXX 
Status: New 
Category: Support System - Support Accounts<p>Subject: My name is spelled XXXXXXXX<p>Apparently, the customer could not function if their name was spelled wrong...