Namecheap live chat social engineering leads to loss of 2 VPS
Disclaimer: I'm CIO @ Namecheap<p>1. The credentials were resent to an already compromised email account<p>2. This is an isolated case<p>3. Established procedure was not followed<p>4. With thissaid, we've used this as a learning example and additional training has been provided to the individual involved<p>5. Anyone with any self-managed server with ANY provider should always keep their own multiple backups