How Trustpilot Extorts Businesses
100% agree with the sentiment here. Have seen Trustpilot’s tactics first hand and would liken their business model to a modern day protection racket.<p>I don’t think this is an inherent flaw in the idea of providing trustworthy third party reviews. I think the flaw is in the specific way that Trustpilot as a business operates. (Ie. Badly)<p>“Nice reputation you’ve got there. Would be a shame if something were to happen to it…”