Fundamentals of Incident Management
It&#x27;s not inspiring to me with the &#x27;cool tactical&#x27; framing this article attempts to convey.<p>I&#x27;ve worked as an oncall for a fundamental backbone service of the internet in the past and paged into middle of the night outages. It&#x27;s harrowing and exhausting. Cool names like &#x27;incident commander&#x27; do not change this.<p>We also had a &quot;see ya in the morning&quot; culture. Instead I&#x27;d be much more impressed to have a &quot;see ya in the afternoon, get some sleep&quot; culture.