Understanding people matters more than understanding tech
&gt; Or, to be more precise, in a “jobs to be done” sense, we wanted shelter from the rain and snow and protection for our belongings from anything coming from overhead. We wanted it to be durable, easy to repair, and hole-free.<p>&gt; I did not care one whit about the shingle type.<p>The way this post is posed is very misleading and counterproductive.<p>In this example, you very much do care about shingle type, it&#x27;s what makes all those things you care about an actuality. What you don&#x27;t care about is learning about it and defer the expertise. In this sense tech certainly matters to developers as that&#x27;s what&#x27;s being deferred to them.