How to handle difficult clients
<i>&quot;3 weeks is the realistic estimate, 2 weeks is our best case scenario. The original deadline is no longer realistic due to &lt;changes in scope&gt;|&lt;missing materials&gt;|&lt;whatever&gt;, but if you wish to launch on Friday we can do so by removing tasks from scope, would you prefer that solution&quot;</i><p>This reminds me what stuck with me after reading Shape Up, at a time when it was presented as the replacement for our Agile framework at work. What these methods have in common is a ritualized way to manage disappointment and help management to accept the loss of something they really wanted.