The Verge is so bad they have me defending Apple [video]
I have tried to faithfully summarize the video here. If you notice a mistake or omission, please correct me.<p>Rossmann’s main message: “to complain about something that is an option rather than complain about all of the options that are missing misses the forest for the trees”.<p>Key points:<p>1. For certain repairs, Apple’s repair program has “made availiable the exact same OEM parts and tools that they use” via rental. Renting these tools is optional and not required; Rossmann recognizes that while he (and in his opinion, most people) will likely not use these tools, their availability is a non-issue.<p>2. Sean Hollister’s article in The Verge was highly critical of the entire self-repair process, and called out the weight and price of this <i>completely optional</i> tool rental. Per Rossmann, “part of the problem with tech journalism in general is… focusing on the things that are easy rather than focusing on the things that matter”.<p>3. Rossmann reminds us that the right-to-repair fight is far from over. Board schematics and individual components are still not available even to authorized repair shops. He argues that these would enable him to more efficiently perform repairs.<p>4. Rossmann: While the tech press’s complaints are “making the right to repair people look like… fools”, “it is important to [know] that they don’t represent us [normal repair shops and average users]”.