Uber ordered to pay $1.1M to blind woman refused rides
The real problem here is Uber&#x2F;Lyft not accounting for this in their app.  As someone who takes rideshare with a small child who needs a car seat, I&#x27;ve had similar issues.<p>A person with a dog will need extra time getting in and out, and the driver will need extra time to clean the car and remove any dog hair or other stains or spots.  A person with a carseat like myself needs extra time to get into and out of the car while I strap in the carseat.  I&#x27;m really good at it, but it still takes an extra minute or so to strap in the seat and then strap the child into the seat.<p>The apps need a way for me to say &quot;I have a carseat&quot; or &quot;I have a service animal&quot; and then give a bonus to the driver for picking me up.  Incentivize the driver to want to come get me, and compensate them for the extra time.  I&#x27;d gladly pay and extra &quot;carseat fee&quot; so that I don&#x27;t get an unhappy driver who gives me one star just because they had to wait for me.<p>And in the case of the service animal, they shouldn&#x27;t have the option to reject the ride and the rider should not get charged extra, but Uber&#x2F;Lyft should have to compensate the driver for taking that ride as a cost the rideshare companies bear under the ADA.