We need someone who has done “it” before
I like this article, but it assumes everybody is acting in good faith, so there is that meta issue that this article doesn&#x27;t address.  For example, two situations I have personally experienced several times:<p>The person who did &quot;it&quot; before may not actually be able to &quot;it&quot;; they rode the coat tails of a person who did &quot;it&quot;.  This &quot;not it&quot; person will often attempt to reframe the problem as one existing in one of the other areas; either as something were they are an &quot;it&quot; person or as &quot;not my problem&quot;.<p>The response to a &quot;things are broken&quot; may not be Leader: “Wait, I didn’t know things were that broken” but may actually be Leader: “Wait, these things aren&#x27;t broken in any way, don&#x27;t touch those things.”<p>This is not actually a criticism of the article, just if you are trying to apply the article as a leader you may have a &quot;not it&quot; situation or, if you are trying to apply the article as the &quot;it&quot; person, the problem may be the leader.