Save the CR100
I’m against bricking devices arbitrarily, but this product was more than 12 years old and hadn’t been sold since 2009 (I had one in 2006 when I was still in college and Sonos’s killer feature for me was that it worked with the original streaming music service, Rhapsody). Frankly, giving customers $100 credit seems kind to me. Plus the CR200 still works and they don’t have plans to brick it, so there is that.<p>I feel for some of the users, but reading some of these complaints makes me roll my eyes. I’ve owned lots and lots of electronic devices over my life — and many audio systems — I can’t recall any other connected system having 13 years of support.