Mistakes I've Made as an Engineering Manager
&gt;Mistake 3: Communicating something one time is enough<p>I joined a company once where a particularly skilled engineer had become a manager.   She was very good at her job and I&#x27;m fairly certain had something like &#x27;perfect recollection&#x27;.<p>We were in a meeting and she went on about how she was upset people were doing a troubleshooting process wrong despite having sent out a detailed email.<p>Not wanting to do that thing wrong I searched my email, but couldn&#x27;t find it.   I asked about it and she told me &quot;Oh it was before you joined us.&quot;.<p>I had been with that team for two years...<p>People tend to remember important things like it was yesterday, but don&#x27;t always realize that other people can only absorb so many important things &#x2F; don&#x27;t always know how important it is... and email is kinda a terrible way to communicate it too.   Let alone 2+ years earlier ;)