Open Source does not mean “Includes Free Support”
This attitude is horrifying to me.<p>As both a project maintainer and a contributor, this is part of the toxic new attitude that has resulted in me no longer spending my valuable time opening bug reports against projects.  If my hard work is going to be looked at as an <i>insult</i> or entitled request, go to hell.  That sort of rudeness is shocking to me.<p>In projects I maintain, I get my share of spammy low effort requests and I ignore them or reply with a polite &quot;Need more info&quot; or &quot;no time for now&quot;.  It&#x27;s not really that big of a deal.<p>For other projects that I use and appreciate, I have also spent hours before gathering useful debug information, only for it to be completely ignored.  If I spend hours building a nice report for you and you won&#x27;t spend 5 minutes reading it and two minutes responding with &quot;sorry but I&#x27;m too busy&quot; then who is the entitled one here?  Further for you to look at it as an insult?<p>I rarely even send PRs these days because those often rot for months or years.<p>This is not a user problem, this is a people problem.  Please people, lets make these types of people into the minority in open source.  Please, let&#x27;s give each other the benefit of the doubt.  Let&#x27;s appreciate effort on both sides.  Don&#x27;t be a doormat, but don&#x27;t lose your humanity either.<p>In short, let&#x27;s be great to one another.