Cigna saves millions by having its doctors reject claims without reading them
<p><pre><code>  “We thought it might fall into a legal gray zone,” said the former Cigna official, who helped conceive the program. “We sent the idea to legal, and they sent it back saying it was OK.”
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Reading this article is just maddening. I&#x27;ve been dealing with different insurers for the past 7 years or so, and it&#x27;s my experience they must all do something similar. Anyone with any kind of serious health condition is regularly driven CRAZY dealing with insurance. It&#x27;s just an insane and broken system.