A small restaurant owner on Google, DoorDash, and Grubhub
&gt; DoorDash uses our brand name “Saddleback BBQ” right in the advertisement.<p>&gt; Possibly the most maddening thing is that if a customer clicks on the link, it does NOT take them to a webpage to order from Saddleback BBQ.  It takes the user to a general page to order BBQ from anyone that serves BBQ.  At the top of the list? Applebees.<p>This is a particularly egregious sleight of hand. It&#x27;s a relatively easy click-through to write for DoorDash, and it would result in the customer getting exactly what they were looking for (instantly looking at Saddleback&#x27;s menu options and probably ordering). But DoorDash isn&#x27;t content with delivering what they promised! The customer must perform a <i>secondary</i> search within DoorDash just to find that same restaurant again, because Saddleback is nowhere within sight on the page they&#x27;ve actually landed on. It&#x27;s sneaky because it <i>seems</i> like incompetence, but the reality is that they&#x27;ve absolutely done it on purpose so they can double-dip one customer and display ads to them from restaurants that paid more to DoorDash.