We are wasting up to 20% of our time on computer problems, says study
When I started as an IT manager at a small events firm in 1997, I had 40 hours of work every week, just keeping things alive. By the end in 2013, things just ran smoothly, and I waited for something to break.<p>Windows got reliable between Windows 97 and Windows 7, servers got reliable, networks got reliable... everything stopped breaking.<p>There&#x27;s no way 20% of peoples time is wasted on borked computers, that&#x27;s a whole day every work week.