Emacs as Email Client
Emacs was Amazon&#x27;s first Customer Service email system:<p>&quot;Shel wrote Mailman in C, and Customer Service wrapped it in Lisp. Emacs-Lisp [...] Mailman was the Customer Service customer-email processing application for ... four, five years? A long time, anyway. It was written in Emacs. Everyone loved it.&quot;<p><a href="https:&#x2F;&#x2F;sites.google.com&#x2F;site&#x2F;steveyegge2&#x2F;tour-de-babel" rel="nofollow">https:&#x2F;&#x2F;sites.google.com&#x2F;site&#x2F;steveyegge2&#x2F;tour-de-babel</a><p>Ironically, while I was searching for that anecdote I happened upon this gem about a successor system:<p>&quot;I&#x27;m only a humble customer service representative in Amazon, I really hate the email editor we use to mail the clients after they call or chat with us. This, of course, means I need to include Emacs on my workflow so I can suffer less, let&#x27;s Elisp the heck out of this problem!&quot;<p><a href="https:&#x2F;&#x2F;devrant.com&#x2F;rants&#x2F;520714&#x2F;im-only-a-humble-customer-service-representative-in-amazon-i-really-hate-the-ema" rel="nofollow">https:&#x2F;&#x2F;devrant.com&#x2F;rants&#x2F;520714&#x2F;im-only-a-humble-customer-s...</a>