Ask HN: How do you pay your utility bills?
Hi Megha,<p>I manage Accounts Payable for clients.<p>&gt;1. How? Credit Card, Debit Card, Cash or Check.<p>EFT&#x2F;Direct Debit &gt; CC&#x2F;DC manual&#x2F;ACH&#x2F;Wire Transfer &gt; Check (US only)&#x2F;Paypal&#x2F;other expensive payment platforms.<p>2. Where? Biller Website, Through your Bank Account or others?<p>Automatic payments &gt; Manual batches through accounting package &gt; Manual payment via phone&#x2F;biller portal<p>3. What are your current pain points, and what improvements would you like to see?<p>- Current clients: Biggest pain point is actually financial onboarding suppliers, e.g. verifying bank details &#x2F; setting up direct debit etc.<p>- Current clients: Credit requests &#x2F; getting suppliers to make changes to their invoices can be laborious.<p>- New Clients: Distributors such as Ingram Micro will place companies on stop credit as soon as one bill is overdue - Which seems to catch a lot of orgs off guard if they don&#x27;t have a stable AP process in place.<p>- New Clients: Three way match is rarely done.<p>- New Clients: Often miss on-billing supplier costs. E.g. purchasing M365 licenses, provisioning them, paying them through AP, then forgetting to add them to a client agreement for invoicing.<p>4. Auto payments. Yay or Nay?<p>Absolutely Yay, but they should still undergo a three (actually five) way match, and be &#x27;approved&#x27; by the decision maker before being debited.<p>---<p>I reviewed <a href="https:&#x2F;&#x2F;www.neonforlife.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.neonforlife.com&#x2F;</a> &amp; <a href="https:&#x2F;&#x2F;medium.com&#x2F;neonfinancial&#x2F;neon-whats-all-the-fuss-about-" rel="nofollow">https:&#x2F;&#x2F;medium.com&#x2F;neonfinancial&#x2F;neon-whats-all-the-fuss-abo...</a> and I&#x27;m wondering:<p>- You are pivoting from b2c to both b2c &amp; b2b? Seems sensible, I can&#x27;t imagine b2c being very lucrative.<p>- For B2B, is it your 0% credit line that makes it worth using your dashboard instead of Xero&#x2F;QBO&#x2F;etc.? Or are there other benefits?<p>- How are you monetising this? You are shouldering such massive risk here, surely you will get masses of late payments &amp; defaults ...<p>I really like that your B2C offering can prevent &#x27;charging poor people for being poor&#x27;. Good on you