Stripe refunds: fees from the original charge are not returned
Hasn&#x27;t this been the case for 4-5 months? I remember getting an email from Stripe about this back in September or October 2019, or was that PayPal?<p>The only thing that really bugs me a lot about Stripe (to the point where I&#x27;ve considered moving to Braintree for my next project) is how they handle fraud detection.<p>Stripe has all the power to prevent many forms of fraud and provides this as a service as long as you pay a premium for it in the form of Radar. You have to pay extra on top of the 2.9% + 30c per transaction to get this protection.<p>But instead of providing Radar as a base service to all customers for the standard rates, they would rather you have fraudulent transactions against your account because they profit from &quot;dispute fees&quot;, which is usually $17 or so per dispute that the merchant has to pay out of pocket, where Stripe takes some cut of that and the bank takes the rest of the cut.<p>It just feels super scammy of Stripe to not offer Radar as a thing you get by default, since it&#x27;s so beneficial to have and business owners are powerless in preventing fraud on their own because they don&#x27;t have hundreds of millions of transactions of data to lean against and a way to perform analysis on the transaction before it happens since merchants aren&#x27;t directly in contact with credit card vendors (that&#x27;s why we use Stripe).<p>I actually talked to support about this once in an email a few weeks ago, and the email began with them saying it&#x27;s the merchant&#x27;s responsibility to deal with fraud but by the end of the email discussion, support completely switched their position and said Stripe has the power to prevent it and they will pass my feedback to their product team. Which of course really means &quot;ok, you win, Stripe is really responsible for fraud detection and we can totally do it, but we&#x27;re never going to give it to customers out of the box because we profit from fraud regardless of you paying for Radar&quot;.