Classifying customer messages with LLMs vs traditional ML
LLMs are significantly slower than traditional ML, typically costlier and, I have been told, tend to be less accurate than a traditional model trained on a large dataset.<p>But, they are zero&#x2F;few shot classifiers. Meaning that you can get your classification running and reasonably accurate <i>now</i>, collect data and switch to a fine-tuned very efficient traditional ML model later.