The no excuses culture
<i>&quot;[Steve] Jobs imagines his garbage regularly not being emptied in his office, and when he asks the janitor why, he gets an excuse: The locks have been changed, and the janitor doesn&#x27;t have a key. This is an acceptable excuse coming from someone who empties trash bins for a living. The janitor gets to explain why something went wrong. Senior people do not. &quot;When you&#x27;re the janitor,&quot; Jobs has repeatedly told incoming VPs, &quot;reasons matter.&quot; He continues: &quot;Somewhere between the janitor and the CEO, reasons stop mattering.&quot; That &quot;Rubicon,&quot; he has said, &quot;is crossed when you become a VP.&quot;</i><p><a href="https:&#x2F;&#x2F;www.macstories.net&#x2F;news&#x2F;inside-apple-reveals-steve-jobs-anecdotes-apples-little-known-facts&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.macstories.net&#x2F;news&#x2F;inside-apple-reveals-steve-j...</a>