Debugging a weird 'file not found' error
Misleading error messages are the worst.<p>As a software developer, it&#x27;s bad enough that I have to constantly challenge my assumptions to try to debug something. It&#x27;s even worse when I have to think &quot;What part of the system is lying to me?&quot;<p>Recently I upgraded Jira Service Desk (new name: Service Management) to a new version. After the upgrade I got an error in the administrative section of the app. It popped up an error message saying &quot;Something is wrong. Contact administrator.&quot; Ugh... but I&#x27;m the administrator! And I don&#x27;t know what&#x27;s wrong.<p>Maybe it&#x27;s not a misleading error message, but it&#x27;s certainly an unhelpful one.<p>Since software can be a lying devil, I am happy that I can make use of so much open source software. I&#x27;ve often delved into the source code to understand what&#x27;s going on. Once I do that I can either fix the issue, work around it, or even submit a PR upstream.<p>It&#x27;s much harder to figure out what&#x27;s going wrong with closed source software. And even if I do figure it out, I&#x27;m powerless to change the situation.<p>Now if you&#x27;ll excuse me, I&#x27;ll be contacting Atlassian support to help me fix the &quot;Something is wrong&quot; message.