Is tipping getting out of control? Many consumers say yes
A few days ago I got dinner delivered, and I added a $5 tip through the app (which came out to about 22%). When the delivery person came, he expressed disappointment about the size of the tip, which really surprised me. As much as I know that it would be better for businesses to pay better wages rather than tips being expected, I also know that the system being unfair isn&#x27;t any consolation to workers who are just trying to make a living and don&#x27;t have any power over the situation, so I&#x27;ve always tried to make sure that I give a sizable tip whenever receiving any sort of service where it might be expected. I admit that I haven&#x27;t had any recent discussions with anyone who relies on tips to make a living in the past several years (the last one that I remember was a discussion with my older brother who had waited tables at a restaurant for several years), but my general understanding was that 15% tends to be low enough to not make up for below minimum wage that restaurants can get away with paying due to exceptions in law for jobs where tips are expected, but that 20% was a good baseline. Has this expectation changed in recent years? (Based on the specific wording of the complaint, I know that the delivery person did see the exact amount I tipped, so I don&#x27;t think that the complaint was due to the app taking a share, but I guess I don&#x27;t know for sure since he might have assumed I knew that or didn&#x27;t think to mention it).