Some doctors think EHRs are hurting their relationships with patients
&gt; <i>&quot;He says EHRs now function primarily as documentation for billing and quality reporting rather than as an aid to doctors.&quot;</i><p>This is the money quote right there. EHRs are purchased by hospital administrators, the people who are worried about cost and compliance. They are the ones who get to dictate the features to the EHR vendor in the selection process. Yes clinical staff is consulted but usability is only ever a consideration when a high-enough ranking doctor goes on a rant about it.