If it will matter after today, don't talk about it in a chat room
I disagree with this article.<p>This is what was said about GMail when it first came out - you need folders, without folders you can&#x27;t keep organized, etc.<p>Turns out indexing and mechanisms to make use of that indexing (labels, advanced sorts, filters) work better than folders.<p>Persistent chat that can be labelled, indexed, searched and filtered is amazing for work related chats, or any chat that becomes part of a long running context.<p>We do this where I work, and it works well, mostly - as long as people use the tags.