Systems smart enough to know when they're not smart enough (2017)
One problem is we only talk about the victories and never educate the end-user who is supposed to use these systems.<p>One great example was Google Duplex. Despite the impressive demo, people had a hard time recreating that success [1].<p>When a product is promoted as perfect, people start to believe it is perfect. I wrote an article about Duolingo, saying that you need a lot more than that to learn Spanish. Google displays a snippet that says it is pointless and points to my blog. I used the word pointless, but in a completely different context. Now I get angry comments and threatening emails from hardcore fans. (google if you can learn Spanish with Duolingo, if you are lucky you&#x27;ll see it)<p>Arguments are settled when your point is displayed as a snippet on Google. The problem is, the counter argument can also be displayed with the right word combination.<p>How do we tell the mass to go a little beyond the snippets?<p>[1]: <a href="https:&#x2F;&#x2F;www.vanityfair.com&#x2F;news&#x2F;2018&#x2F;05&#x2F;uh-did-google-fake-its-big-ai-demo" rel="nofollow">https:&#x2F;&#x2F;www.vanityfair.com&#x2F;news&#x2F;2018&#x2F;05&#x2F;uh-did-google-fake-i...</a>