Uber strips power from ousted CEO Travis Kalanick
I don&#x27;t know whether it&#x27;s real or imagined, but there has been a drop in my subjective experience with Uber in the last few months since Travis&#x27;s removal.<p>- While in a rush, I&#x27;ve had back-to-back mid-day waits of 15+ minutes for any and every Uber I called (hailed a cab instead).<p>- A day where I experienced $50+ non-surged fare estimate from downtown SF to the Sunset, something I&#x27;ve never seen before (usually $22-ish... I took MUNI.)<p>- Increased rate of bad driver behavior: I&#x27;ve had drivers straight up cancel calls if I&#x27;m not outside immediately, drivers start a fare before I get in the car (and then lose the ability to find my true pickup point), and worse.<p>- Inability to pinpoint my location when there&#x27;s a conference or venue nearby - I had to call a Lyft yesterday because Uber insisted I was at an Oracle conference (I wasn&#x27;t even that close)<p>And more. Pretty much every reason I&#x27;ve had for not taking cabs over the past few years is now becoming a problem with Uber. If they can&#x27;t regulate the quality of their service, there&#x27;s no benefit to Uber in a major urban center (hailing a cab is far, far faster).<p>I hadn&#x27;t used Lyft in three years until about two weeks ago. I&#x27;ve started using it more frequently and have had a fantastic experience. I&#x27;m unbelievably disappointed - internal company politics aside, I had been a huge fan of Uber. I haven&#x27;t fully converted to Lyft yet, but every experience I have continues to push me in that direction.