Justice Department Issues Web Accessibility Guidance Under the ADA
I think we can all understand and agree with wanting to help disabled people as well as possible, but there&#x27;s no clear binding standard for what constitutes an accessible website. Two different experts can look at the same site and give 2 different opinions about what&#x27;s accessible about the experience or not or how to best improve it.<p>Additionally, technology changes all of the time: new screen readers and new web APIs come out and and more. Best practices don&#x27;t necessarily get perfected on day 1. Do you expect every website to get continuously rewritten just to keep up with the latest opinions on what&#x27;s best? This is complex enough for large tech companies who can write a blank check for a large team of full-time developers who can work full time on nothing but accessibility, let alone a little corner cupcake store who managed to save up enough to build a custom cupcake website or something. Do we seriously expect every small non-technical business eking out a living with a small store to be experts on every facet of accessibility?<p>If we&#x27;re going to cover websites under the ADA, I think there should a lot more leeway for &quot;reasonable accommodations&quot; that can be made. If a small business can&#x27;t make an accessible order form for some reason, they should be able to take orders over email or the phone or something before getting sued for this.