The death of Google
Google&#x27;s hubris is believing engineering brilliance alone can solve everything. They are consistently bogglingly bad at human interaction -- communications, PR, management, UX, customer service.<p>There always seems to be a lack of well-roundedness at Google. It didn&#x27;t really matter back when they just did search, but now that they&#x27;re expanding into other fields, they&#x27;re looking more and more like an expert hammerer than an master of many tools.