Uber CEO stunned by $52 fare for 3-mile ride
Uber has so many little annoyances that make it a miserable experience. I generally don&#x27;t engage in the &quot;recreational corporate hate&quot; thing but it&#x27;s one of the few companies and products I actively dislike.<p>The app is misleading and insulting to users&#x27; intelligence. Multiple times, I&#x27;ve requested a ride, been connected with a driver, and it&#x27;s completely obvious that the dude is still sitting in his house and hasn&#x27;t gotten into his car yet. Yet the app will show A) The car moving around pointlessly on the map, B) The wait timer diminishing from 10 minutes, to 9 minutes, 8 minutes, etc.<p>It&#x27;s so transparent that some asshole PM in San Francisco thinks he&#x27;s really clever and that lying to users will improve retention or whatever. Which also means he thinks users are clueless rubes that can&#x27;t tell he&#x27;s fucking lying to them.<p>This might improve short-term metrics - perhaps I&#x27;m slightly less likely to cancel the ride on any particular trip - but in the long term it makes me hate this company and avoid using them unless I&#x27;m absolutely forced to. There&#x27;s a million other things in the app and user experience that cause similar mental friction and stress.<p>The result is that these days I&#x27;d much rather drive my car to the airport and pay for parking than take an Uber.