My MacBook Pro exploded and burst into flames
&gt;<i>I produce music for a living - FIVE days without my computer is unacceptable</i><p>Then get two computers as a backup?<p>While here it&#x27;s Apple&#x27;s issue, it could just as well be your fault that the laptop died (e.g. dropping it).<p>Then you wouldn&#x27;t have any laptop, but also no justification to demand an immediate replacement or deem not receiving one &quot;unacceptable&quot;...