A closer look at Google Duplex
&gt;“We want to make sure that we’re not wasting the business’s time,” Fox says. “We want to make sure throughout everything we do here, that this is good experience for the business and that they’re not getting frustrated talking to an assistant while they’re trying to run their business.”<p>What&#x27;s the added value of sounding exactly like a real person then? Why can&#x27;t it be a robotic voice following a simple, efficient algorithm?<p>- Hi. I&#x27;m a robot trying to book for 4 at 20 tonight for my client. Is it possible? Please say Yes or No<p>- Wait what?<p>- I&#x27;m a robot trying to book for 4 at 20 tonight for my client. Is it possible? Please say Yes or No<p>- No<p>- Is it possible at any other time tonight? If yes, when?<p>- Yes, at 21<p>- I would like to book for 4 at 21. Thank you.<p>We have had this kind of technology for years.