McDonald’s Theory on How Best to Rescue Conversations
&gt; If so, then why was the waitress not disturbed? It is not the cockroach, but the inability of those people to handle the disturbance caused by the cockroach, that disturbed the group. I realized that, it is not the shouting of my father or my boss or my wife that disturbs me, it’s my inability to manage my reaction to the words around me.<p>This sounds like a reference to stoic philosophy (of which I am not a fan), but I mean, don’t phobias exist, and don’t degrees of intensity exist so that it’s actually impossible to resist a trigger?<p>I personally used to be really scared of roaches, too, and I got over it not because I learned to <i>control</i> the fear itself, but because I thought about roaches differently (something along the lines of considering them weak). There is no controlling that fear because fear in this context is intense—I still get jerky sometimes when a cockroach shows up by surprise, or when there’s more than one of them, or worst of all, when they actually fly. I can usually avoid making a scene when there’s room to run somewhere else or if there’s an insect spray nearby, but stuck in a room with these triggers? I might go insane.<p>The conclusion that the women screamed because they’re not in control is not only lazy and prejudiced, it’s also an arrogant epistemological claim on something that the author doesn’t actually know, which is whether the fear or disgust of roaches is simply more intense for other people.