How to avoid being a secretary for engineers (2018)
Teams that really deliver well pull folks that work in supporting roles into the engineering &amp; product team culture. Transactional relationships hit limits depressingly quickly - they also become toxic in ways that hurt the product you&#x27;re trying to build.<p>If you treat your supports as equal team members you can attract and retain amazing talent that helps you iterate and deliver good products quickly. If you throw tasks over the wall and let people indulge in power fantasies you&#x27;re wasting your time.