How do I give our security auditor the information he wants? (2011)
Birmingham? I think I know this guy - we have a client based there and are three years into a war with their PCI auditor, who are dangerously incompetent. They were adamant that we should be able to decrypt PANs (credit card numbers) - we still haven&#x27;t complied, as we quite deliberately don&#x27;t store them and just transit them.<p>It&#x27;s not a phishing scam, this is pretty much state of the art in the UK - and try being a 32 year old &quot;kid&quot; company director while the 55 year old &quot;security engineer&quot; who seems to have never used a computer and thinks a network is a maritime term plays the &quot;seniority&quot; card in front of a client of the same generation.<p>The sad thing is I&#x27;ve seen two retailers drive themselves hard into the ground over the last eighteen months by listening to this variety of chumbly wotsit rather then someone who actually knows what the hell they&#x27;re talking about.<p>One spent about £8M on their PCI auditor over six months, then went bust, blaming us, the platform provider - who are PA-DSS and ISO certified. The auditor blamed us too, then folded up shop and moved to Spain.<p>PCI experts are the new SEO experts.