Ask HN: How to contact Uber about a rider safety exploit being used in the wild?
I’m really sorry this happened to you, and I hope you’re safe now (and that it stays that way).<p>One possible safety precaution for the future might be to make it a personal habit to always photograph the car with plate and driver when they show up, if possible, before you get in. This isn’t the “right” fix for the problem, but it’s potentially something you can do to at least create the theory of consequences&#x2F;evidence, in hopes that it’ll be enough of a deterrent.<p>Two other things come to mind, though I don’t know how feasible they’d be outside the US. Still, might be worth a shot:<p>1. Contract an attorney and see if you can file a private suit against Uber in court, or maybe even against local law enforcement. That MIGHT open up the possibility of forcing Uber to turn over data to comply with a subpoena depending on how the law might work there. Not great, I know, but it might be enough to get their attention at least.<p>This next one requires faith in humanity, and I fully recognize that fact damn near kills it at the outset, but here goes…<p>2. ASK OTHER UBER DRIVERS AND PASSENGERS TO FILE SUPPORT REQUESTS ABOUT THE ISSUE. If enough people raise enough hell about it, maybe someone capable of independent thought, someone who can do more than copy and paste canned responses, will become aware of this and have “the feels” as they DAMN WELL SHOULD. And maybe then something can get done.<p>Like I said, requires faith in humanity so it’s probably the longest of long shots. But right now it sounds like a long shot might be the only shot ya got.<p>Good luck to you, and stay safe out there!<p>PS - Fellow hackers o’ the news, if you can do this without major consequences, maybe voice some concern for your fellow (hu)man, over Twitter, or whatever. Not much we can do individually by ourselves, but with enough voices, maybe we can form a chorus loud enough to help. It’s a small ask, IMO, and we can hopefully save future victims from harm.