Lawsuit could be the beginning of the end for DRM
If it was not for DRM removal tools I would have recently been screwed by Amazon, here is my story:<p>I was a longtime customer (easily 10 years or more I think) and have bought every version of Kindle to have come out over the years (unfortunately they break easily) and have build up a large collection<p>Recently I replaced the debit card on my account as the old one expired, placed and order for a digital game code for my xbox one (done it many times before) and bang my account was nuked. Yes I used 2fa no my account was not hacked by anyone. No I never abused their refund policy as some people do. Yes I tried resetting my password and get an email about password change BUT still can not login as it errors out.<p>I must have rang dozen of times (chat doesnt work if you dont have an account) and send as many emails to everyone from support to jeff@amazon.com (apparently this is a shortcut to get attention to your case) in all cases was told an &quot;account specialist&quot; would get in contact, yadda yadda but no luck.<p>If it was not for deDRM tools (which I started to use after the 1984 &quot;incident&quot; few years back) all of my books would have been unreadable now, had to deregister the kindle too since account doesnt work.<p>I wonder how many people who are not as tech savy get screwed and are left with nothing.