Launch HN: Paigo (YC S22) – Measure and bill SaaS customers based on usage
Much needed! Congrats on the launch, Daniel and Matt.<p>&gt; <i>Matt and I came to this project after we built similar internal billing systems at previous jobs and we realized how error-prone these systems can be—one incident might have even undercharged a client by a few million dollars!</i><p>A BigCloud provider (no points for guessing) I worked for found about how they were undercharging customers due to a bug, and so, they fixed the bug for new customers, but continued to undercharge customers grandfathered in.<p>&gt; <i>However this allows us to Pull, any custom metrics and dimensions directly from your Datastore.</i><p>Most SaaS providers would rather <i>push</i> data than have it <i>pull</i>ed, is what I&#x27;d imagine. Are you hearing otherwise from folks you&#x27;ve been speaking with? For instance, in <i>serverless</i> environments (which is the poison of choice for me, at least), <i>pull</i> is much harder to accomplish, even where possible.<p>&gt; <i>All of this data is then processed and sent to our backend usage journal, where we store it in an append-only ledger pattern.</i><p>Apparently, a BigCloud, in perhaps a case of NIH, ended up creating a highly-parallel event-queue as a direct result of the scale it was dealing with: <a href="https:&#x2F;&#x2F;archive.is&#x2F;IUKvT" rel="nofollow">https:&#x2F;&#x2F;archive.is&#x2F;IUKvT</a> Curious to hear how you deal with the barrage of multi-dimensional events?<p>&gt; <i>Additionally, we also help you understand your cost to serve your clients’ usage, and this data allows us to provide your SaaS with usage based billing.</i><p>2 cents: Fly.io <i>Machines</i> is a tremendous platform atop which I fully expect businesses to build multiple successful SaaS products; may be that&#x27;s one niche for you folks to focus on and own.<p>&gt; <i>We bill based on invoiced revenue (surprise surprise its usage based) and we have a platform fee, roughly it breaks down to 1% of invoiced revenue on Paigo.</i><p>This sounds a bit <i>steep</i>. I know for a fact that <i>togai.com</i> are also in private beta (their choice of datastore is TimescaleDB, and event-store is NATS), but unsure what their pricing model is; I&#x27;d be surprised if it is the same as <i>paigo</i>&#x27;s.