Lyft surges to the top 10 on App Store following the “DeleteUber” campaign
Dan Primack summarised this well; Uber failed on messaging:<p>&quot;Uber has done a lot of questionable things over the years, but its actions this past weekend vis-a-vis Trump&#x27;s immigration ban weren&#x27;t among them. An actual timeline from Saturday, which may differ from what you saw on social media:<p>• 4:20pm ET: CEO Travis Kalanick sent email to employees. It stopped short of explicitly opposing the ban, but did say: (1) The company would identify and compensate affected drivers. (2) Kalanick will raise the issue of how the &quot;ban will impact many innocent people&quot; this Friday during the first meeting of Trump&#x27;s so-called CEO Council. This email was posted a short time later to Kalanick&#x27;s public Facebook page.<p>• 4:55pm ET: NY Taxi Workers union called for a work stoppage at JFK airport from 6pm-7pm. Uber does not suspend its own service, but also does not send out any promotions.<p>• 7:36pm ET: Uber NYC sends out a tweet, saying that surge pricing to and from JFK has been turned off.<p>The claim that Uber was trying to &#x27;break the strike&#x27; by sending out its surge pricing tweet is belied by the timing (<i>i.e.</i>, sent after the strike was set to end). And while it is true that Kalanick has agreed to be on Trump&#x27;s CEO council, it&#x27;s also true that execs from both Uber and Lyft have agreed to sit on a new automation council set up by Trump&#x27;s Department of Transportation. Either a pox on both their houses, or a pox on none.”