Ask HN: Product Managers, how did you get there and what's your background?
PM @ Canonical, I&#x27;m responsible for the Ubuntu Operating System.<p>Great thread!  Your responses have taught me quite a bit about our industry!<p>My background:
 * I earned a B.S. from Texas A&amp;M University in Computer Engineering and Mathematics (2001).<p>* After an internship, I joined IBM&#x27;s Linux Technology Center in Austin, Texas -- a key part of IBM&#x27;s billion dollar bet on Linux, working mostly on security technologies (including eCryptfs, still co-maintaining), and eventually becoming an IBM Master Inventor creating 75 patents, which I mostly disavow, except for QWERsive (aka Swype) which I still love :-)<p>* I spent one of those years for IBM, staffed on site at Red Hat in Boston (2005), building bridges between IBM&#x27;s strategic initiatives and Red Hat&#x27;s Linux distribution.  This was 100% travel, somewhat lonely work, &quot;in the field&quot;, but extremely formative in understanding the integral relationship between &quot;kickass open source engineering&quot;, and &quot;meeting business objectives&quot;.  I learned, &quot;never turn down a combat mission&quot;.  Field experience is super rewarding.<p>* After 7+ years at IBM, I joined Canonical in (February 2008), at the formation of the engineering team which created The Ubuntu Server.  Canonical was less than 100 people at the time, and we didn&#x27;t have health care insurance or a 401(k) plan.  Everyone worked from home; it was a scary, fun, exciting, thrilling time, no doubt!  Besides helping bring Ubuntu into the public and private cloud, I also got to create some really cool technology, like Ubuntu&#x27;s Encrypted Home Directories, Byobu, and a handful of other open source utilities.  The lesson here was how important it is to get useful code into the hands of as many people as possible and then iterate quickly!<p>* I resisted moving into an engineering management role for way too long, but eventually did, and loved it!  I came to learn that managing software engineers is fundamentally an extension of hacking code all by yourself, except your colleagues are your functions and libraries and compiliers and monitors and IDEs and test suites and so on.  It&#x27;s amazing how much more a well run team can accomplish, than a single lone engineer.<p>* I left Canonical after 4 years in (November 2011) to become the CTO of a venture funded startup called Gazzang.  Gazzang&#x27;s key technology (encryption of big data for health care companies) was largely based on the eCryptfs encrypted filesystem and utilities that I had co-authored and co-maintained for several years.  Let me tell you, that it&#x27;s amazing when a hobby, or an open source project that you enjoy hacking on, presents job opportunities.  The wonder of open source.  Your github&#x2F;launchpad&#x2F;stackexchange is your resume.  I designed and implemented a key manager for Gazzang, which was eventually acquired by Cloudera.<p>* And finally, that brings me to product management...  In July of 2013, I re-joined Canonical, reporting directly to the head of product management, Canonical&#x27;s own founder&#x2F;owner&#x2F;billioniare&#x2F;afronaut-space-tourist, Mark Shuttleworth, who invited me back to Canonical to lead product and strategy around Ubuntu itself, and design how Ubuntu fits into the world of containers (Kubernetes, Docker, LXD), cloud (AWS, Google, Azure, OpenStack, baremetal) all the way to the world of connected devices and IoT.<p>Product Management, for me, sits in the cross-section of engineering, sales, and marketing.  I&#x27;ll describe, in my opinion, a Product Manager&#x27;s must-have skills in this way:<p>* 8am, from your hotel room, join a conference call with a journalist, explaining the intracasies of a press release announcing a new product offering<p>* 9am, lead a video conference with your engineering developers, diving into a shared screen session command line environment, looking at code and design, sharing insight from your experience in the field<p>* 10am, mic up and take the stage to deliver a conference presentation (keynote, if you&#x27;re lucky) where you live demo some crazy risky beta features that probably won&#x27;t quite work perfectly, in which case you recover gracefully and confidently move on<p>* 11am, spend some time with really sharp people, after your talk, where you answer the really tough questions some people were polite enough not to assail you with on the keynote stage<p>* Noon, lunch with the bizdev director of a collaborator&#x2F;competitor in your market, and negiotate a partnership that works for both of you, send your 3-key asks by email from your phone before the end of the meeting<p>* 1pm, help your sales VP in the big meeting she scheduled for you, with the CTO of a Fortune 500 company who literally wrote the book on Internet Security, and sell them your encryption product (true story)<p>* 2pm, interview a potential new-hire, this particularly critical in a startup -- A players hire A players, while B players hire C players<p>* 3pm, write a thoughtful blog post, with unique insight on a real problem, demonstrating both the &quot;how&quot; and &quot;why&quot; around a solution, in well-written English, with a catchy title and clean graphics (demos, examples, etc)<p>* 4pm, create a slide deck that your sales engineering team uses to sell the new product you briefed the journalist on earlier today (should have been done weeks ago, but hey....)<p>* 5pm, competitively analyze the competitor&#x27;s product in your space, actually using their product (or browsing their code) and document your findings and share with your team<p>* Flight home, hack on some code from your ~&#x2F;ideas&#x2F;* directory, that you&#x27;ve noodling over all week.  Critically, get it into some minimally working state, by the end of the flight, or else you&#x27;ll never come back to it<p>Hope that helps.<p>Cheers!<p>@dustinkirkland