iPhone App will not stay open - just flashes when trying to launch
&quot;Throwing a tantrum&quot;? The review in question is something along the lines of &quot;the control app is flashing and doesn&#x27;t work at all. This is junk, don&#x27;t waste your money on it. 1&#x2F;5 stars.&quot; If you make any public facing products, you will occasionally get such (and worse) reviews even if your product is a shiny perfection forged in heaven by angels themselves and wrapped in magic. Fact of life.<p>On the other hand, the support engineer&#x27;s response (that ends with blocking the user&#x27;s device for good) _is_ a bona fide tantrum, worthy of textbooks.<p>I am also quite surprised by the number of comments here at HN siding with Garadget. People like these shouldn&#x27;t be allowed anywhere near tech support roles, as a single such incident can ruin the company unless they can spend tons of money for lawyers.<p>(This is why it is, in my opinion, better to start with enterprise products. Enterprise sales are much less public and you can afford to fire customers you don&#x27;t like with ease, and vice versa.)