Select the best action to take in this situation. Output the selected action.
Situation: The customer's order did not arrive on time for their meeting.
Apologize for the inconvenience and investigate the reason for the delay in delivery. Offer a suitable solution or compensation to the customer.
Complete the following task based on the instruction and optional input provided.### Instruction:
Select the best action to take in this situation. Output the selected action.

### Input:
Situation: The customer's order did not arrive on time for their meeting.

### Output:
Apologize for the inconvenience and investigate the reason for the delay in delivery. Offer a suitable solution or compensation to the customer.