How to log into your Harmony account
This article discusses the variety of login options you have for your Harmony account.
Logging into Harmony
In order to log in using Facebook or Google, please ensure the email address you have associated with Harmony is the same email you have associated with your Facebook or Google account.
For security purposes, if your Harmony account has an unconfirmed email address, your password will be reset the first time you log in using Facebook or Google. This means if you want to start using the email option again to log in, you'll need to reset your password. Social login options are only available for remotes using MyHarmony desktop software.
Log into Harmony with email
You may use any email address for this option; however, if at some point you plan to use the FACEBOOK or GOOGLE option to log in, please ensure you're using the same email address that is associated with the Facebook or Google account you plan to use. If you'd like to change the email address associated with your Harmony account, you can do so at any time by following the instructions provided on our changing your user email or user ID article.
From the login screen, tap EMAIL and you'll be prompted to enter your email credentials. Once complete, you'll be redirected to your Harmony account.
Log into Harmony with Facebook
If you've already set up a Facebook account using an email that's different from the email address associated with your Harmony account, you'll want to update the email address associated with your Harmony account in order to use the Facebook login option.
From the login screen, tap FACEBOOK. If you're already logged into Facebook on your device, Harmony will recognize this and verify that this is the account you wish to use. Otherwise, Harmony will prompt you to sign into your Facebook account. Once complete, you'll be redirected to your Harmony account.
Log into Harmony with Google
If you've already set up a Google account using an email that's different from the email address associated with your Harmony account, you'll want to update the email address associated with your Harmony account in order to use the Google login option.
From the login screen, tap GOOGLE. If you're already logged into Google on your device, Harmony will recognize this and verify that this is the account you wish to use. Otherwise, Harmony will prompt you to sign into your Google account. Once complete, you'll be redirected to your Harmony account.
I'm looking for the login page
Harmony has moved away from a website application and now leverages either the MyHarmony desktop software and/or Harmony smartphone app, depending on your remote. The website login has been phased out.
This was done to eliminate issues related to browser plug-in issues and increasing browser security policies. All existing account information still exists and is accessible by downloading and signing into the new software.
I cannot log in with Facebook or Google on third-party apps
Currently, some third-party apps do not support social media login, there may be web browser workarounds for this depending on the app and its design. We will continue working with our partners in an effort to resolve this.
Facebook and Google are not available as login options
Please update or install the latest version of the Harmony mobile app on your iOS or Android device to ensure you have the most recent version. If you are using the MyHarmony desktop software, you'll automatically be presented with the Facebook and Google options.
Facebook and Google login options are not available on other platforms such as Logitech Remote Software v7.x.
I'm using the Harmony app on Sony's Android TV
If you're logging into Harmony using the Harmony app on your Android TV, then you'll need to use an email address to log in.
My original password no longer works
If you used Facebook or Google to sign into an existing Harmony account with the same email address, the original Harmony account password will be marked as invalid. This only occurs once when we associate your original account to your Facebook or Google account. Please perform a password reset to set a new Harmony account password after which you may log in with either it, or your social media credentials.
You may use any email address for this option; however, if at some point you plan to use the Amazon, Facebook, or Google option to log in, please ensure you're using the same email address that is associated with the Facebook or Google account you plan to use. If you'd like to change the email address associated with your Harmony account, you can do so at any time by following the instructions provided on our changing your user email or user ID article.
From the login screen, tap I have an account, followed by Log in with Email and you'll be prompted to enter your email credentials. Once complete, you'll be redirected to your Harmony account.
Log into Harmony with Amazon
Launch the Harmony Express app and tap I have an account, followed by Amazon once you arrive to the login screen. If you're already logged into Amazon on your device, Harmony will recognize this and verify that you wish to use the same account. Otherwise, Harmony will prompt you to sign into your Amazon account. Once complete, you'll be redirected to sign into your Harmony account.
When setting up the first time you will be asked to login twice, once to create your account with Harmony and the second time to link to Amazon.
From the login screen, tap I have an account, followed by Log in with Facebook. If you're already logged into Facebook on your device, Harmony will recognize this and verify that this is the account you wish to use. Otherwise, Harmony will prompt you to sign into your Facebook account. Once complete, you'll be redirected to your Harmony account.
From the login screen, tap I have an account, followed by Log in with Google. If you're already logged into Google on your device, Harmony will recognize this and verify that this is the account you wish to use. Otherwise, Harmony will prompt you to sign into your Google account. Once complete, you'll be redirected to your Harmony account.
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