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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Can you tell me whats going on with my card it seems to be not working? | {
"text": "Can you tell me whats going on with my card it seems to be not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997524619102478
},
{
"label": "POSITIVE",
"score": 0.00024751233286224306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I can't recognise this Direct Debit payment. | {
"text": "I can't recognise this Direct Debit payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9991558790206909
},
{
"label": "POSITIVE",
"score": 0.0008440767414867878
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Will you work with any fiat currencies? | {
"text": "Will you work with any fiat currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958123564720154
},
{
"label": "POSITIVE",
"score": 0.004187625367194414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that. | {
"text": "Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that."
} | [
{
"label": "NEGATIVE",
"score": 0.9583301544189453
},
{
"label": "POSITIVE",
"score": 0.04166984558105469
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
When I tried to top up using my card, all of the money disappeared. | {
"text": "When I tried to top up using my card, all of the money disappeared."
} | [
{
"label": "NEGATIVE",
"score": 0.9997039437294006
},
{
"label": "POSITIVE",
"score": 0.0002960423589684069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine. | {
"text": "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine."
} | [
{
"label": "NEGATIVE",
"score": 0.01369000505656004
},
{
"label": "POSITIVE",
"score": 0.9863100051879883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I could not get money from an ATM | {
"text": "I could not get money from an ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9993423819541931
},
{
"label": "POSITIVE",
"score": 0.0006575818988494575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound. | {
"text": "There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound."
} | [
{
"label": "NEGATIVE",
"score": 0.9988234639167786
},
{
"label": "POSITIVE",
"score": 0.0011765564559027553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I didn't want to make a transaction, I want to revert it | {
"text": "I didn't want to make a transaction, I want to revert it"
} | [
{
"label": "NEGATIVE",
"score": 0.9996557235717773
},
{
"label": "POSITIVE",
"score": 0.0003442576271481812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I need to cancel a purchase that I made the other day. | {
"text": "I need to cancel a purchase that I made the other day."
} | [
{
"label": "NEGATIVE",
"score": 0.9996718168258667
},
{
"label": "POSITIVE",
"score": 0.0003281872777733952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I think when I withdrew money when out of country the exchange rate was wrong. | {
"text": "I think when I withdrew money when out of country the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9989044666290283
},
{
"label": "POSITIVE",
"score": 0.0010955684119835496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
why has a cash withdrawal charged me? | {
"text": "why has a cash withdrawal charged me?"
} | [
{
"label": "NEGATIVE",
"score": 0.999071478843689
},
{
"label": "POSITIVE",
"score": 0.0009285237756557763
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why is there a charge when I took out money? | {
"text": "Why is there a charge when I took out money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994786381721497
},
{
"label": "POSITIVE",
"score": 0.0005213551921769977
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning. | {
"text": "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9961540102958679
},
{
"label": "POSITIVE",
"score": 0.0038460262585431337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How do I stop fraud to my card? | {
"text": "How do I stop fraud to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935924410820007
},
{
"label": "POSITIVE",
"score": 0.006407520733773708
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
There was a limited amount of money available at the time of my transaction. | {
"text": "There was a limited amount of money available at the time of my transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9987530708312988
},
{
"label": "POSITIVE",
"score": 0.0012469188077375293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I put the wrong pin too many times and now it is blocked. Can you help me unblock it? | {
"text": "\nI put the wrong pin too many times and now it is blocked. Can you help me unblock it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997159838676453
},
{
"label": "POSITIVE",
"score": 0.0002839832450263202
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How do I complete the ID check? | {
"text": "How do I complete the ID check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986107349395752
},
{
"label": "POSITIVE",
"score": 0.00138925074134022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
What are the steps to verify identity? | {
"text": "What are the steps to verify identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9915960431098938
},
{
"label": "POSITIVE",
"score": 0.008403941057622433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Please help me. I don't know my code to get into the app. | {
"text": "Please help me. I don't know my code to get into the app."
} | [
{
"label": "NEGATIVE",
"score": 0.999392032623291
},
{
"label": "POSITIVE",
"score": 0.000607940019108355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I received my salary in the wrong currency. How do I change this? | {
"text": "I received my salary in the wrong currency. How do I change this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996384382247925
},
{
"label": "POSITIVE",
"score": 0.0003614971647039056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
What is your refund policy for products I have purchased? | {
"text": "What is your refund policy for products I have purchased?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972689747810364
},
{
"label": "POSITIVE",
"score": 0.0027310005389153957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Are you sure this is the interbank exchange rate? This rate is really bad. | {
"text": "Are you sure this is the interbank exchange rate? This rate is really bad."
} | [
{
"label": "NEGATIVE",
"score": 0.9998040795326233
},
{
"label": "POSITIVE",
"score": 0.0001959177607204765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why doesn't my card work for any transactions? | {
"text": "Why doesn't my card work for any transactions?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983270764350891
},
{
"label": "POSITIVE",
"score": 0.0016729173948988318
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Is there a limit to the number of disposable cards per day? | {
"text": "Is there a limit to the number of disposable cards per day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984416365623474
},
{
"label": "POSITIVE",
"score": 0.0015583341009914875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What cards do you accept to top up my account? | {
"text": "What cards do you accept to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9726108312606812
},
{
"label": "POSITIVE",
"score": 0.027389202266931534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I have a transaction and would like to know if I it's cancelable? | {
"text": "I have a transaction and would like to know if I it's cancelable?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993513226509094
},
{
"label": "POSITIVE",
"score": 0.0006486157653853297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How many digits identify the top-up verification code? | {
"text": "How many digits identify the top-up verification code?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989500641822815
},
{
"label": "POSITIVE",
"score": 0.0010499811032786965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Can I track the card that was just sent to me? | {
"text": "Can I track the card that was just sent to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989468455314636
},
{
"label": "POSITIVE",
"score": 0.001053187414072454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
For SEPA transfers, what kind of charge will be applied? | {
"text": "For SEPA transfers, what kind of charge will be applied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965794682502747
},
{
"label": "POSITIVE",
"score": 0.0034204761032015085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I made a mistake and need to cancel a transfer. | {
"text": "I made a mistake and need to cancel a transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9987391829490662
},
{
"label": "POSITIVE",
"score": 0.0012608080869540572
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
The card payment didn't work | {
"text": "The card payment didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997636675834656
},
{
"label": "POSITIVE",
"score": 0.00023639465507585555
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Does transferring money have a fee? | {
"text": "Does transferring money have a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977066516876221
},
{
"label": "POSITIVE",
"score": 0.0022932812571525574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How long should I wait for top up go go through ? | {
"text": "How long should I wait for top up go go through ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990779161453247
},
{
"label": "POSITIVE",
"score": 0.0009220119100064039
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Why did I not get my refund yet? | {
"text": "Why did I not get my refund yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.999363124370575
},
{
"label": "POSITIVE",
"score": 0.0006369322654791176
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why is my refund not showing up on the statement? | {
"text": "Why is my refund not showing up on the statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.999546468257904
},
{
"label": "POSITIVE",
"score": 0.000453528220532462
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How can I change my address? | {
"text": "How can I change my address?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994982481002808
},
{
"label": "POSITIVE",
"score": 0.0005017821094952524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
What are the age requirements for service? | {
"text": "What are the age requirements for service?"
} | [
{
"label": "NEGATIVE",
"score": 0.9880210757255554
},
{
"label": "POSITIVE",
"score": 0.011978907510638237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Why has my top-up not worked? | {
"text": "Why has my top-up not worked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971976280212402
},
{
"label": "POSITIVE",
"score": 0.0028024150524288416
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Can I use my Apple Watch to pay for gas? | {
"text": "Can I use my Apple Watch to pay for gas?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994418025016785
},
{
"label": "POSITIVE",
"score": 0.0005581967998296022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Can you assist me in acquiring a virtual card? | {
"text": "Can you assist me in acquiring a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9837961196899414
},
{
"label": "POSITIVE",
"score": 0.01620386727154255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I lost my phone! Will my card still work? | {
"text": "I lost my phone! Will my card still work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997269511222839
},
{
"label": "POSITIVE",
"score": 0.0002730132546275854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
atm refused to give me money | {
"text": "atm refused to give me money"
} | [
{
"label": "NEGATIVE",
"score": 0.9970322847366333
},
{
"label": "POSITIVE",
"score": 0.0029676512349396944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I am locked out from entering my pin. | {
"text": "I am locked out from entering my pin."
} | [
{
"label": "NEGATIVE",
"score": 0.9970109462738037
},
{
"label": "POSITIVE",
"score": 0.002989079337567091
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I don't want this account anymore, how do I delete it? | {
"text": "I don't want this account anymore, how do I delete it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996522665023804
},
{
"label": "POSITIVE",
"score": 0.00034768253681249917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Is it possible to track the card you sent me? | {
"text": "Is it possible to track the card you sent me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969335794448853
},
{
"label": "POSITIVE",
"score": 0.0030663860961794853
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
why hasn't my cash arrived yet from my cheque?! | {
"text": "why hasn't my cash arrived yet from my cheque?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9985223412513733
},
{
"label": "POSITIVE",
"score": 0.0014777276664972305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I don't recognize this payment | {
"text": "I don't recognize this payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9991718530654907
},
{
"label": "POSITIVE",
"score": 0.0008281295886263251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I topped up my account but the app failed to process it. | {
"text": "I topped up my account but the app failed to process it."
} | [
{
"label": "NEGATIVE",
"score": 0.9997283816337585
},
{
"label": "POSITIVE",
"score": 0.0002716377202887088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened? | {
"text": "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989528656005859
},
{
"label": "POSITIVE",
"score": 0.0010470707202330232
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
What is the maximum number of transactions I can do with a disposable card? | {
"text": "What is the maximum number of transactions I can do with a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.997797966003418
},
{
"label": "POSITIVE",
"score": 0.0022020956967025995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I have an unusual payment in my statement | {
"text": "I have an unusual payment in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.7210625410079956
},
{
"label": "POSITIVE",
"score": 0.2789374589920044
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Is the fee with my cash withdrawal a mistake? | {
"text": "Is the fee with my cash withdrawal a mistake?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995019435882568
},
{
"label": "POSITIVE",
"score": 0.0004980936646461487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can I have a supplementary card? | {
"text": "Can I have a supplementary card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966930150985718
},
{
"label": "POSITIVE",
"score": 0.0033069737255573273
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
With one disposable card how many transactions can i do? | {
"text": "With one disposable card how many transactions can i do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991225600242615
},
{
"label": "POSITIVE",
"score": 0.0008774581947363913
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Am I permitted to have a spare card? | {
"text": "Am I permitted to have a spare card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957770109176636
},
{
"label": "POSITIVE",
"score": 0.0042230067774653435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
My topup got reverted. Please let me know if there is any issue in system. | {
"text": "My topup got reverted. Please let me know if there is any issue in system."
} | [
{
"label": "NEGATIVE",
"score": 0.9985087513923645
},
{
"label": "POSITIVE",
"score": 0.0014912637416273355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Please tell me why I was charged additionally when I used the card. | {
"text": "Please tell me why I was charged additionally when I used the card."
} | [
{
"label": "NEGATIVE",
"score": 0.9937323927879333
},
{
"label": "POSITIVE",
"score": 0.006267564371228218
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged? | {
"text": "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.013304832391440868
},
{
"label": "POSITIVE",
"score": 0.9866951704025269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why is allowance not being given to my beneficiary? | {
"text": "Why is allowance not being given to my beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9797943234443665
},
{
"label": "POSITIVE",
"score": 0.020205680280923843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why am I being charged to withdrawal money? | {
"text": "Why am I being charged to withdrawal money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981202483177185
},
{
"label": "POSITIVE",
"score": 0.0018797258380800486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How do I find out what countries you service and what countries you do not? | {
"text": "How do I find out what countries you service and what countries you do not?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935471415519714
},
{
"label": "POSITIVE",
"score": 0.0064529008232057095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
My card has not come in the mail yet. | {
"text": "My card has not come in the mail yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9971755743026733
},
{
"label": "POSITIVE",
"score": 0.0028244643472135067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice. | {
"text": "Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice."
} | [
{
"label": "NEGATIVE",
"score": 0.999607264995575
},
{
"label": "POSITIVE",
"score": 0.0003928186488337815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Can I check my recent refund in my statement? | {
"text": "Can I check my recent refund in my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968061447143555
},
{
"label": "POSITIVE",
"score": 0.0031938962638378143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What do I do when a charge has been made that I did not make? | {
"text": "What do I do when a charge has been made that I did not make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9928377270698547
},
{
"label": "POSITIVE",
"score": 0.007162225432693958
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply. | {
"text": "What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply."
} | [
{
"label": "NEGATIVE",
"score": 0.9993377327919006
},
{
"label": "POSITIVE",
"score": 0.0006622087676078081
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What kind of security protects my money? | {
"text": "What kind of security protects my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944236874580383
},
{
"label": "POSITIVE",
"score": 0.005576380994170904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I need this item refunded | {
"text": "I need this item refunded"
} | [
{
"label": "NEGATIVE",
"score": 0.9958457350730896
},
{
"label": "POSITIVE",
"score": 0.004154314287006855
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I just moved. How do I give you my new address? | {
"text": "I just moved. How do I give you my new address?"
} | [
{
"label": "NEGATIVE",
"score": 0.014118584804236889
},
{
"label": "POSITIVE",
"score": 0.9858814477920532
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I see an extra $1 charge on my statement, why is this? | {
"text": "I see an extra $1 charge on my statement, why is this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978725910186768
},
{
"label": "POSITIVE",
"score": 0.002127388957887888
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Is there a fee for making a payment? If so, let me know why. | {
"text": "Is there a fee for making a payment? If so, let me know why."
} | [
{
"label": "NEGATIVE",
"score": 0.9989566802978516
},
{
"label": "POSITIVE",
"score": 0.0010433413553982973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why have I been charged a fee for cash withdrawal? | {
"text": "Why have I been charged a fee for cash withdrawal?"
} | [
{
"label": "NEGATIVE",
"score": 0.998492956161499
},
{
"label": "POSITIVE",
"score": 0.001507027423940599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
What do I have to do to get my virtual card? | {
"text": "What do I have to do to get my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992038607597351
},
{
"label": "POSITIVE",
"score": 0.0007962119998410344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
how do i get top up with cash deposit | {
"text": "how do i get top up with cash deposit"
} | [
{
"label": "NEGATIVE",
"score": 0.013119110837578773
},
{
"label": "POSITIVE",
"score": 0.986880898475647
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Can I have a new card shipped to China? | {
"text": "Can I have a new card shipped to China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992855191230774
},
{
"label": "POSITIVE",
"score": 0.0007144788978621364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening? | {
"text": "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995986819267273
},
{
"label": "POSITIVE",
"score": 0.0004012879799120128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Will my pin number be sent with my card? | {
"text": "Will my pin number be sent with my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978306889533997
},
{
"label": "POSITIVE",
"score": 0.002169279847294092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
The contactless payments are not working. | {
"text": "The contactless payments are not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997574687004089
},
{
"label": "POSITIVE",
"score": 0.00024251545255538076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
What is the charge for using a Top up card in the US? | {
"text": "What is the charge for using a Top up card in the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970560073852539
},
{
"label": "POSITIVE",
"score": 0.00294396560639143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I tried to top up my account and it didn't work | {
"text": "I tried to top up my account and it didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.999776303768158
},
{
"label": "POSITIVE",
"score": 0.00022370988153852522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Is there somewhere I can send a check to add to my account? | {
"text": "Is there somewhere I can send a check to add to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992583394050598
},
{
"label": "POSITIVE",
"score": 0.0007416836451739073
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I have one other credit card from the US. Do you take that? | {
"text": "I have one other credit card from the US. Do you take that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942575693130493
},
{
"label": "POSITIVE",
"score": 0.005742381326854229
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
When will I see my cash, since I already deposited my check? | {
"text": "When will I see my cash, since I already deposited my check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983004927635193
},
{
"label": "POSITIVE",
"score": 0.0016995505429804325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Do you support direct deposits from my employer? | {
"text": "Do you support direct deposits from my employer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9780304431915283
},
{
"label": "POSITIVE",
"score": 0.021969564259052277
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
There was an unexpected fee for my cash withdrawal! | {
"text": "There was an unexpected fee for my cash withdrawal!"
} | [
{
"label": "NEGATIVE",
"score": 0.9778167605400085
},
{
"label": "POSITIVE",
"score": 0.02218322455883026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Help! I made a transfer in error and need to cancel it before it's complete! | {
"text": "Help! I made a transfer in error and need to cancel it before it's complete!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995724558830261
},
{
"label": "POSITIVE",
"score": 0.0004275368701200932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
When will my deposit from this morning show up? | {
"text": "When will my deposit from this morning show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963021278381348
},
{
"label": "POSITIVE",
"score": 0.0036978458520025015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Where do I go to reset the passcode? | {
"text": "Where do I go to reset the passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994850158691406
},
{
"label": "POSITIVE",
"score": 0.0005149003700353205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Are refunds allowed for certain items. | {
"text": "Are refunds allowed for certain items."
} | [
{
"label": "NEGATIVE",
"score": 0.7956000566482544
},
{
"label": "POSITIVE",
"score": 0.20440000295639038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
There is money missing from my account. | {
"text": "There is money missing from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997238516807556
},
{
"label": "POSITIVE",
"score": 0.00027610629331320524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I need to renew a card that's about to expire | {
"text": "I need to renew a card that's about to expire"
} | [
{
"label": "NEGATIVE",
"score": 0.9989258646965027
},
{
"label": "POSITIVE",
"score": 0.0010741620790213346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
My account transfer was blocked. | {
"text": "My account transfer was blocked."
} | [
{
"label": "NEGATIVE",
"score": 0.9996551275253296
},
{
"label": "POSITIVE",
"score": 0.0003449146752245724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why did the ATM cancel my transaction | {
"text": "Why did the ATM cancel my transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9993995428085327
},
{
"label": "POSITIVE",
"score": 0.0006003958405926824
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help? | {
"text": "My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993546605110168
},
{
"label": "POSITIVE",
"score": 0.0006453533424064517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What are the countries you have offices in? | {
"text": "What are the countries you have offices in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9236569404602051
},
{
"label": "POSITIVE",
"score": 0.0763431042432785
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account? | {
"text": "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982292056083679
},
{
"label": "POSITIVE",
"score": 0.0017707993974909186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why is it I am charged an extra fee when I use the ATM? | {
"text": "Why is it I am charged an extra fee when I use the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985846281051636
},
{
"label": "POSITIVE",
"score": 0.0014154278906062245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How can I obtain a virtual card? | {
"text": "How can I obtain a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986095428466797
},
{
"label": "POSITIVE",
"score": 0.0013904764782637358
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
When will my transfer process? | {
"text": "When will my transfer process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990069270133972
},
{
"label": "POSITIVE",
"score": 0.0009930799715220928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
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