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cmaeti
/
genesys_api_http_alpaca

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Provide a HTTP example that uses the POST /api/v2/webdeployments/configurations/{configurationId}/versions/draft/publish Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Publish the configuration draft and create a new version
```POST /api/v2/webdeployments/configurations/{configurationId}/versions/draft/publish HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/webdeployments/configurations/{configurationId}/versions/{versionId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get a configuration version
```GET /api/v2/webdeployments/configurations/{configurationId}/versions/{versionId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/webdeployments/deployments Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get deployments
```GET /api/v2/webdeployments/deployments HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/webdeployments/deployments Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Create a deployment
```POST /api/v2/webdeployments/deployments HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the DELETE /api/v2/webdeployments/deployments/{deploymentId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Delete a deployment
```DELETE /api/v2/webdeployments/deployments/{deploymentId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/webdeployments/deployments/{deploymentId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get a deployment
```GET /api/v2/webdeployments/deployments/{deploymentId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the PUT /api/v2/webdeployments/deployments/{deploymentId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Update a deployment
```PUT /api/v2/webdeployments/deployments/{deploymentId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the DELETE /api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Deletes a cobrowse session
```DELETE /api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId} HTTP/1.1 Host: api.mypurecloud.com Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Retrieves a cobrowse session
```GET /api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId} HTTP/1.1 Host: api.mypurecloud.com Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/webdeployments/deployments/{deploymentId}/configurations Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get active configuration for a given deployment
```GET /api/v2/webdeployments/deployments/{deploymentId}/configurations HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/webdeployments/token/oauthcodegrantjwtexchange Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Exchange an oAuth code (obtained using the Authorization Code Flow) for a JWT that can be used by webdeployments.
```POST /api/v2/webdeployments/token/oauthcodegrantjwtexchange HTTP/1.1 Host: api.mypurecloud.com Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/webdeployments/token/refresh Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Refresh a JWT.
```POST /api/v2/webdeployments/token/refresh HTTP/1.1 Host: api.mypurecloud.com Content-Type: application/json```
Provide a HTTP example that uses the DELETE /api/v2/webdeployments/token/revoke Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Invalidate JWT
```DELETE /api/v2/webdeployments/token/revoke HTTP/1.1 Host: api.mypurecloud.com Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/webchat/guest/conversations Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Create an ACD chat conversation from an external customer. This endpoint will create a new ACD Chat conversation under the specified Chat Deployment. The conversation will begin with a guest member in it (with a role=CUSTOMER) according to the customer information that is supplied. If the guest member is authenticated, the 'memberAuthToken' field should include his JWT as generated by the 'POST /api/v2/signeddata' resource; if the guest member is anonymous (and the Deployment permits it) this field can be omitted. The returned data includes the IDs of the conversation created, along with a newly-create JWT token that you can supply to all future endpoints as authentication to perform operations against that conversation. After successfully creating a conversation, you should connect a websocket to the event stream named in the 'eventStreamUri' field of the response; the conversation is not routed until the event stream is attached.
```POST /api/v2/webchat/guest/conversations HTTP/1.1 Host: api.mypurecloud.com Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/webchat/guest/conversations/{conversationId}/mediarequests Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get all media requests to the guest in the conversation
```GET /api/v2/webchat/guest/conversations/{conversationId}/mediarequests HTTP/1.1 Host: api.mypurecloud.com Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/webchat/guest/conversations/{conversationId}/members Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get the members of a chat conversation.
```GET /api/v2/webchat/guest/conversations/{conversationId}/members HTTP/1.1 Host: api.mypurecloud.com Content-Type: application/json```
Provide a HTTP example that uses the DELETE /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Remove a member from a chat conversation
```DELETE /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId} HTTP/1.1 Host: api.mypurecloud.com Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get a web chat conversation member
```GET /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId} HTTP/1.1 Host: api.mypurecloud.com Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}/messages Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Send a message in a chat conversation.
```POST /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}/messages HTTP/1.1 Host: api.mypurecloud.com Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}/typing Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Send a typing-indicator in a chat conversation.
```POST /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}/typing HTTP/1.1 Host: api.mypurecloud.com Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/webchat/guest/conversations/{conversationId}/messages Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get the messages of a chat conversation.
```GET /api/v2/webchat/guest/conversations/{conversationId}/messages HTTP/1.1 Host: api.mypurecloud.com Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/webchat/guest/conversations/{conversationId}/messages/{messageId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get a web chat conversation message
```GET /api/v2/webchat/guest/conversations/{conversationId}/messages/{messageId} HTTP/1.1 Host: api.mypurecloud.com Content-Type: application/json```
Provide a HTTP example that uses the DELETE /api/v2/webchat/settings Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Remove WebChat deployment settings
```DELETE /api/v2/webchat/settings HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/webchat/settings Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get WebChat deployment settings
```GET /api/v2/webchat/settings HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the PUT /api/v2/webchat/settings Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Update WebChat deployment settings
```PUT /api/v2/webchat/settings HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/webmessaging/messages Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get the messages for a web messaging session.
```GET /api/v2/webmessaging/messages HTTP/1.1 Host: api.mypurecloud.com Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/widgets/deployments Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: List Widget deployments
```GET /api/v2/widgets/deployments HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/widgets/deployments Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Create Widget deployment
```POST /api/v2/widgets/deployments HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the DELETE /api/v2/widgets/deployments/{deploymentId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Delete a Widget deployment
```DELETE /api/v2/widgets/deployments/{deploymentId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/widgets/deployments/{deploymentId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get a Widget deployment
```GET /api/v2/widgets/deployments/{deploymentId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the PUT /api/v2/widgets/deployments/{deploymentId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Update a Widget deployment
```PUT /api/v2/widgets/deployments/{deploymentId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/adherence Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get a list of UserScheduleAdherence records for the requested users
```GET /api/v2/workforcemanagement/adherence HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/adherence/explanations Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Submit an adherence explanation for the current user
```POST /api/v2/workforcemanagement/adherence/explanations HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/adherence/explanations/jobs/{jobId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Query the status of an adherence explanation operation. Only the user who started the operation can query the status. Job details are only retained if the initial request returned a 202 ACCEPTED response
```GET /api/v2/workforcemanagement/adherence/explanations/jobs/{jobId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/adherence/explanations/query Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Query adherence explanations for the current user
```POST /api/v2/workforcemanagement/adherence/explanations/query HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/adherence/explanations/{explanationId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get an adherence explanation for the current user
```GET /api/v2/workforcemanagement/adherence/explanations/{explanationId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/adherence/historical/bulk Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Request a historical adherence report in bulk
```POST /api/v2/workforcemanagement/adherence/historical/bulk HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/adherence/historical/bulk/jobs/{jobId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Request to fetch the status of the historical adherence bulk job. Only the user who started the operation can query the status. Job details are only retained if the initial request returned a 202 ACCEPTED response
```GET /api/v2/workforcemanagement/adherence/historical/bulk/jobs/{jobId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/adherence/historical/jobs/{jobId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Query the status of a historical adherence request operation. Only the user who started the operation can query the status. Job details are only retained if the initial request returned a 202 ACCEPTED response
```GET /api/v2/workforcemanagement/adherence/historical/jobs/{jobId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/agents Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Move agents in and out of management unit
```POST /api/v2/workforcemanagement/agents HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/agents/integrations/hris/query Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Query integrations for agents
```POST /api/v2/workforcemanagement/agents/integrations/hris/query HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/agents/me/managementunit Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get the management unit to which the currently logged in agent belongs
```GET /api/v2/workforcemanagement/agents/me/managementunit HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/agents/me/possibleworkshifts Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get agent possible work shifts for requested time frame
```POST /api/v2/workforcemanagement/agents/me/possibleworkshifts HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/agents/{agentId}/adherence/explanations Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Add an adherence explanation for the requested user
```POST /api/v2/workforcemanagement/agents/{agentId}/adherence/explanations HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/query Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Query adherence explanations for the given agent across a specified range
```POST /api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/query HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/{explanationId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get an adherence explanation
```GET /api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/{explanationId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the PATCH /api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/{explanationId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Update an adherence explanation
```PATCH /api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/{explanationId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the PUT /api/v2/workforcemanagement/agents/{agentId}/integrations/hris Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Update integrations for agent
```PUT /api/v2/workforcemanagement/agents/{agentId}/integrations/hris HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/agents/{agentId}/managementunit Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get the management unit to which the agent belongs
```GET /api/v2/workforcemanagement/agents/{agentId}/managementunit HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/agentschedules/mine Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get published schedule for the current user
```POST /api/v2/workforcemanagement/agentschedules/mine HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/alternativeshifts/offers/jobs Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Request a list of alternative shift offers for a given schedule
```POST /api/v2/workforcemanagement/alternativeshifts/offers/jobs HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/alternativeshifts/offers/jobs/{jobId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Query the status of an alternative shift offers operation. Only the user who started the operation can query the status. Job details are only retained if the initial request returned a 202 ACCEPTED response
```GET /api/v2/workforcemanagement/alternativeshifts/offers/jobs/{jobId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/alternativeshifts/offers/search/jobs Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Request a search of alternative shift offers for a given shift
```POST /api/v2/workforcemanagement/alternativeshifts/offers/search/jobs HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/alternativeshifts/offers/search/jobs/{jobId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Query the status of an alternative shift search offers operation. Only the user who started the operation can query the status. Job details are only retained if the initial request returned a 202 ACCEPTED response
```GET /api/v2/workforcemanagement/alternativeshifts/offers/search/jobs/{jobId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/alternativeshifts/settings Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get alternative shifts settings from the current logged in agent’s business unit
```GET /api/v2/workforcemanagement/alternativeshifts/settings HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/alternativeshifts/trades Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get a list of my alternative shifts trades
```GET /api/v2/workforcemanagement/alternativeshifts/trades HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/alternativeshifts/trades Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Create my alternative shift trade using an existing offer's jobId
```POST /api/v2/workforcemanagement/alternativeshifts/trades HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/alternativeshifts/trades/jobs/{jobId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Query the status of an alternative shift trades operation. Only the user who started the operation can query the status. Job details are only retained if the initial request returned a 202 ACCEPTED response
```GET /api/v2/workforcemanagement/alternativeshifts/trades/jobs/{jobId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the PATCH /api/v2/workforcemanagement/alternativeshifts/trades/state/jobs Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Bulk update alternative shift trade states
```PATCH /api/v2/workforcemanagement/alternativeshifts/trades/state/jobs HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/alternativeshifts/trades/state/jobs/{jobId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Query the status of an alternative shift trade state operation. Only the user who started the operation can query the status. Job details are only retained if the initial request returned a 202 ACCEPTED response
```GET /api/v2/workforcemanagement/alternativeshifts/trades/state/jobs/{jobId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/alternativeshifts/trades/{tradeId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get my alternative shift trade by trade ID
```GET /api/v2/workforcemanagement/alternativeshifts/trades/{tradeId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the PATCH /api/v2/workforcemanagement/alternativeshifts/trades/{tradeId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Update my alternative shifts trade by trade ID
```PATCH /api/v2/workforcemanagement/alternativeshifts/trades/{tradeId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get business units
```GET /api/v2/workforcemanagement/businessunits HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/businessunits Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Add a new business unit. It may take a minute or two for a new business unit to be available for api operations
```POST /api/v2/workforcemanagement/businessunits HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/divisionviews Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get business units across divisions
```GET /api/v2/workforcemanagement/businessunits/divisionviews HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Delete business unit. A business unit cannot be deleted if it contains one or more management units
```DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get business unit. Expanding "settings" will retrieve all settings. All other expands will retrieve only the requested settings field(s).
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Update business unit
```PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get activity codes
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Create a new activity code
```POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Deletes an activity code
```DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get an activity code
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Update an activity code
```PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get activity plans
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Create an activity plan
```POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/jobs Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Gets the latest job for all activity plans in the business unit
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/jobs HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get an activity plan
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Update an activity plan. If a job associated with the activity plan is in 'Processing' state the activity plan cannot be updated
```PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}/runs/jobs Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Run an activity plan manually. Triggers a job running the activity plan. The activity plan cannot be updated until the job completes
```POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}/runs/jobs HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}/runs/jobs/{jobId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Gets an activity plan run job
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}/runs/jobs/{jobId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/adherence/explanations/query Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Query adherence explanations across an entire business unit for the requested period
```POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/adherence/explanations/query HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/agentschedules/search Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Search published schedules
```POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/agentschedules/search HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/settings Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get alternative shifts settings for a business unit
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/settings HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/settings Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Update alternative shifts settings for a business unit
```PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/settings HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/search Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: List alternative shifts trades for a given management unit or agent
```POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/search HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/search/jobs/{jobId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Query the status of an alternative shift search trade operation. Only the user who started the operation can query the status. Job details are only retained if the initial request returned a 202 ACCEPTED response
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/search/jobs/{jobId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/{tradeId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get an alternative shifts trade in a business unit for a given trade ID
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/{tradeId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/intraday Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get intraday data for the given date for the requested planningGroupIds
```POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/intraday HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/intraday/planninggroups Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get intraday planning groups for the given date
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/intraday/planninggroups HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/managementunits Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get all authorized management units in the business unit
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/managementunits HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Gets list of planning groups
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Adds a new planning group
```POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Deletes the planning group
```DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get a planning group
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Updates the planning group
```PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get the list of scheduling runs
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Cancel a scheduling run
```DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get a scheduling run
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId} Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Mark a schedule run as applied
```PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId} HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```
Provide a HTTP example that uses the GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}/result Genesys Cloud HTTP SDK.
Genesys describes this as an API used to: Get the result of a rescheduling operation
```GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}/result HTTP/1.1 Host: api.mypurecloud.com Authorization: Bearer ******************* Content-Type: application/json```