The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.
Ugur iḍurr-d aṭas akked usmel, ulac ayen ara txedmeḍ akken ad ifru. Tzemreḍ ad tnremseḍ anedbal n usmel ɣef ugur-agi.