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My pin was blocked, how do I make it so I can use it?
50pin_blocked
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Will there be any extra fees for European bank card for top up?
57top_up_by_card_charge
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Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.
0Refund_not_showing_up
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I have a strange direct debit in my statement
29direct_debit_payment_not_recognised
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The service of this company sucks, I need to terminate my account.
55terminate_account
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I tried to pay contactless at the bus today and it didn't work. Any ideas why?
24contactless_not_working
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are both visa and mastercard available to me?
73visa_or_mastercard
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Why would a transfer fail?
36failed_transfer
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I have received my card, can you help me put it in the app?
14card_linking
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whats your exchange rate
32exchange_charge
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Where can I pay with my debit or credit card?
11card_acceptance
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My card has been compromised
23compromised_card
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Can I do a bank transfer to put additional money in my account because I am out of money?
65transfer_into_account
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I think my card payment had been return
53reverted_card_payment?
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Are there any fees for adding money with an international card?
57top_up_by_card_charge
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My top-up failed, WHY?
59top_up_failed
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The top-up is pending.
48pending_top_up
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Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?
6balance_not_updated_after_bank_transfer
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Where does all this money come from though?
70verify_source_of_funds
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I am waiting for a payment to go through.
46pending_card_payment
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If I want to top up, can I use Apple Pay?
3apple_pay_or_google_pay
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Will I be charged if I use European bank card for top up?
57top_up_by_card_charge
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I need a refund on an item I have not received. Am I able to simply cancel the payment? I don't know how to do this.
52request_refund
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I do not see a top-up processed.
48pending_top_up
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What are the charges for US cards with top up.
57top_up_by_card_charge
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It doesn't look like the top-up completed.
48pending_top_up
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Help me set up a new PIN?
22change_pin
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I'd like to know why my top-up was canceled please.
61top_up_reverted
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Can you help my fix my contactless?
24contactless_not_working
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Can I get a real card?
44order_physical_card
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So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?
59top_up_failed
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I found an unauthorized card payment
17card_payment_not_recognised
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How do I freeze my card? I think someone is using it to make a bunch of online transactions.
23compromised_card
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My disposable virtual card is not working
72virtual_card_not_working
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The card I've got seems to be broken.
15card_not_working
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I need AUD not GBP, how do I change it?
34exchange_via_app
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Where can I find a virtual card?
41getting_virtual_card
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I think the atm ate my card.
19card_swallowed
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Why can't I get cash?
27declined_cash_withdrawal
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I need help with a lost card
42lost_or_stolen_card
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How do I use contactless payments?
24contactless_not_working
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Where is the money I pushed it's on my mobile app as being withdrawn.
75wrong_amount_of_cash_received
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I need to change my account details
31edit_personal_details
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Can you tell my why my card payment has been reverted.
53reverted_card_payment?
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If my kids wanted to use your service how old would they have to be?
2age_limit
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I am concerned about the security in my account and would like to make a dispute.
29direct_debit_payment_not_recognised
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What are the ways for others to transfer me money?
51receiving_money
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Is there a transfer fee?
64transfer_fee_charged
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I don't recognise a card payment
17card_payment_not_recognised
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How do I obtain a disposable virtual card?
38get_disposable_virtual_card
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Is Apple Pay a possible top up option?
3apple_pay_or_google_pay
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Is it possible to top up with cash? If so how do I do it?
58top_up_by_cash_or_cheque
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I'm not sure why my card payment was cancelled, can you find out why?
53reverted_card_payment?
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How much will I get with the exchange rate?
33exchange_rate
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My card's expiring, what happens now?
10card_about_to_expire
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Someone else is using my card, freeze it.
23compromised_card
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Why do you need to know where my money is coming from?
70verify_source_of_funds
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Which credit or debit cards can I use to top up?
54supported_cards_and_currencies
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Why do you need code verification for my top up?
71verify_top_up
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What is the amount of disposable cards I can have each day?
30disposable_card_limits
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I would like to create a disposable virtual card. How do I go about doing that?
38get_disposable_virtual_card
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I have been charged with a fee for paying with my card.
16card_payment_fee_charged
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I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.
21cash_withdrawal_not_recognised
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What is the youngest someone can be to open an account?
2age_limit
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What countries will my card be supported in?
25country_support
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I would like to verify the source of my money
70verify_source_of_funds
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Why am i to verify the top-ups?
71verify_top_up
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Why don't I see my top up in my wallet?
62topping_up_by_card
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What should I do if I think that someone else may be using my card.
23compromised_card
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I have a direct debit charge that I do not recognize
29direct_debit_payment_not_recognised
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My card isn't working anymore.
15card_not_working
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If my card is trapped in the ATM, what do I do?
19card_swallowed
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How long does a transfer stay pending?
49pending_transfer
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Where do I order my card?
44order_physical_card
[ 0.5634765625, -0.1812744140625, -1.8486328125, 0.09100341796875, -0.7958984375, -0.42578125, -1.3310546875, -1.103515625, -0.642578125, 1.337890625, 3.408203125, 1.1025390625, 1.48046875, 2.181640625, 1.2109375, 2.796875, 0.2315673828125, -0.314697265625, 0.69970703125, -0.404541015625, -0.51318359375, -1.736328125, 0.8955078125, 0.2900390625, 1.1591796875, 0.023193359375, -0.2099609375, 0.0284881591796875, -0.32421875, -0.62744140625, -1.3623046875, 0.00850677490234375, -1.8115234375, -0.421142578125, -0.1517333984375, -0.54052734375, -0.91015625, -0.60302734375, 1.7626953125, 2.65234375, 0.62890625, 1.6171875, -0.5205078125, 8.2265625, -1.22265625, 0.57275390625, 0.6806640625, -0.1441650390625, -0.034759521484375, 1.7900390625, -0.99853515625, -1.2509765625, -0.10455322265625, 0.499755859375, -0.63671875, -1.1005859375, 0.427978515625, 1.166015625, -1.0322265625, -0.456298828125, -0.29248046875, -0.033660888671875, -0.5537109375, -0.6630859375, 0.697265625, -1.6845703125, 0.62890625, 0.59814453125, -0.4658203125, -0.1632080078125, -1.1328125, -0.11297607421875, -0.64404296875, 1.09375, -0.98388671875, -0.264404296875, -2.044921875 ]
My transfer didn't work
36failed_transfer
[ -0.07830810546875, -1.19140625, 0.038787841796875, 0.78173828125, -1.4970703125, 2.130859375, -2.3984375, 3.77734375, 1.7314453125, -0.8388671875, -1.5986328125, -1.6572265625, -1.6630859375, -2.474609375, -1.23046875, -1.3642578125, -2.736328125, 0.86279296875, -0.85546875, 0.82763671875, -1.7255859375, -0.471435546875, -2.34375, 0.149169921875, -0.92822265625, -1.31640625, 1.0009765625, 3.81640625, -2.0234375, -1.291015625, -0.001483917236328125, 0.274169921875, -0.286865234375, 0.60546875, 0.053131103515625, 8.234375, 0.2034912109375, -1.5517578125, -0.912109375, -0.307373046875, -1.857421875, -0.21826171875, -0.484375, -1.1796875, 0.1639404296875, -0.78955078125, -0.806640625, -0.5634765625, 2.65234375, 1.3828125, -1.2841796875, 1.3759765625, 0.25048828125, -0.67822265625, -2.5703125, 0.37646484375, 1.8037109375, -1.0537109375, -1.56640625, 0.30078125, -0.67431640625, 1.8818359375, -1.396484375, 0.95849609375, 2.203125, 0.8095703125, 2.6953125, 2.203125, 1.3134765625, -0.00226593017578125, -0.45263671875, -0.2880859375, -0.04534912109375, -1.2080078125, 0.0265960693359375, 0.1158447265625, 0.333984375 ]
How do I know which ATMs will accept this card?
4atm_support
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What cards and currencies are supported?
54supported_cards_and_currencies
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Why were there additional charges when transferring?
64transfer_fee_charged
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How long will it take for my ID to verify?
68unable_to_verify_identity
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I need to verify my identity
69verify_my_identity
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Can I use my card for payment all over the world?
11card_acceptance
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I want to top my account by using a bank transfer. How would that work?
65transfer_into_account
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My salary is in GBP; how can I note this in the app?
51receiving_money
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Where do I find the top-up verification code?
71verify_top_up
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where is theft-top option?
5automatic_top_up
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Will I always be charged a fee for using my card?
16card_payment_fee_charged
[ 0.56884765625, 0.357666015625, -1.6923828125, -0.7138671875, 0.38330078125, -0.287353515625, 0.376220703125, -2.703125, 0.29345703125, -1.15625, 2.32421875, -1.662109375, -0.91943359375, 0.1605224609375, 0.984375, 8.46875, 1.6884765625, 1.3583984375, -0.316650390625, 2.88671875, 0.15380859375, -1.0703125, 1.4052734375, 0.2457275390625, -1.4541015625, 0.16650390625, -0.8154296875, -0.9609375, 0.89501953125, -0.6416015625, -0.6826171875, 0.4462890625, -1.828125, -1.4912109375, 1.9833984375, -1.07421875, -1.67578125, 0.24072265625, -1.4130859375, 0.94189453125, 0.76171875, 0.195068359375, -0.78076171875, 2.9765625, -2.048828125, -0.68310546875, 0.171630859375, 0.47216796875, -0.826171875, 0.08770751953125, -0.476806640625, -2.20703125, 0.45849609375, -0.09564208984375, -1.23828125, -0.434814453125, 2.28125, 2.986328125, 0.8056640625, -0.4873046875, 0.43798828125, 0.2421875, -0.044952392578125, 0.140625, 2.3359375, -1.4189453125, -0.1661376953125, -0.6142578125, -1.298828125, -1.35546875, -1.294921875, -1.6416015625, 0.01171875, 1.560546875, -2.859375, 1.4169921875, -0.417236328125 ]
Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?
42lost_or_stolen_card
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They charged me for paying with my card.
16card_payment_fee_charged
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May I use my account now, even though the identity verification has not gone through yet?
74why_verify_identity
[ 0.84228515625, 0.396484375, 0.60107421875, 0.07855224609375, -0.7578125, -1.041015625, -0.83984375, 1.74609375, 0.327880859375, 2.68359375, -0.58349609375, 2.7421875, 1.9091796875, -0.092529296875, -0.6796875, -3.193359375, -1.1904296875, -1.17578125, 0.124755859375, -1.49609375, -1.078125, -0.08477783203125, 0.17724609375, -1.0625, 1.4306640625, -0.49267578125, 0.31298828125, -0.51318359375, 1.3046875, -0.00518035888671875, 2.64453125, -1.4814453125, 0.8994140625, 0.83642578125, -1.1279296875, -0.047821044921875, 0.46484375, -0.284912109375, 1.3798828125, 0.52587890625, -0.256103515625, -0.34814453125, -0.12841796875, -0.89599609375, 2.0625, 1.84375, -0.6259765625, -1.1962890625, 0.5908203125, 0.337646484375, 0.24267578125, 0.83837890625, -1.25, -1.416015625, 0.1688232421875, 0.036956787109375, -2.328125, -2.353515625, -1.71875, -1.115234375, -0.64111328125, -2.12890625, -2.357421875, -0.25439453125, -1.9287109375, -0.48583984375, -1.2666015625, 0.84423828125, 3.5078125, 4.90625, 0.89404296875, 1.7763671875, -0.876953125, -0.37353515625, 7.65234375, -2.03515625, 0.1514892578125 ]
Where do I verify my identity?
69verify_my_identity
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The ATM won't give me my card back.
19card_swallowed
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It appears that I am being double charged for some items that I have purchased this past week. Please review and correct.
63transaction_charged_twice
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What are the cards and currencies that are supported?
54supported_cards_and_currencies
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places i can use the card
11card_acceptance
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Can this app help me exchange currencies?
34exchange_via_app
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I was getting cash and can't get my card back.
19card_swallowed
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I believe I left my smartphone at the hotel I was staying at.
43lost_or_stolen_phone
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Do I need to verify my identity to use my account?
74why_verify_identity
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I tried to top up using my card, but now the money just disappeared!
62topping_up_by_card
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I am still waiting for a money transfer to show
49pending_transfer
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